BB Torch 9800 :: Favorites Going Missing
Sep 3, 2010
Noticed yesterday in my Favorites screen that many icons were no longer there. My browser for example. So I went to my "All" screen and highlighted my browser and pressed  and clicked "unmark as favorite". Then I clicked  again and chose "Mark as favorite". That put my browser back into my favorites list. But now its gone again today, along with all the others I had to unmark and then re-mark. Anyone else had this happen?
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Aug 28, 2010
I am using the "All" menu on my torch as my main menu. I have it set up similarly to my old Bold 9700. I use that for everything except Media, where I do use the "Media" menu page. However, that left me with little use for the "Favorites" menu page. So I decided to delete everything there and load it up with my most often used contacts.
When you highlight a contact on the contact list, your Blackberry Key menu has an option "Add to Home Screen." That opens a window where you can choose a location and mark it as a favorite. If you leave the default location of "home" the contact will appear on both the home and favorites menu, which I did not want. Since I already had created a "Junk" folder, I simply move the contact to that folder and mark as a favorite at the same time. Now My "Favorites" menu is populated ONLY with many of my most used contacts. And when they appear on a menu page, you can tap/hold the contact icon to get several options such as call, pin, text, email, etc...
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Aug 20, 2010
Every single time I reboot the Torch all my Favorites go missing. So I go to the apps that I have made Favorite and each one says "Unmark as Favorite". So they are all still Favorites but none will show up in the Favorites tab/folder/thing.It's very annoying. I thought maybe it was a bug in .141, so I upgraded to .161 and it STILL HAPPENS.
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Jul 7, 2012
i have had a 9800 for about a year plus,its been fine but i seem to be losing some of my contacts. I have had cases where i try to retrieve a number but it wont come up,but once i get the number from another source and now use my 9800 to dial the number,it shows up on the display with the name its store
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Aug 23, 2011
The music player that normally comes with the phone, and is usually found in the "Media" folder (along with the video player, voice notes, ring tones, etc.), is missing. It's been missing for quite awhile and I'm not sure how it just disappeared. If I try to play a song through the file browser it will just play it with the video player. How can I get the music player back, or is there any other application I can download that will work just as well?
Carrier: Rogers Model info and OS version: BlackBerry 9800, 6.0 Bundle 2647 (v6.0.0.600, Platform 6.6.0.223)
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Mar 17, 2011
I haven't found a resolution to my missing text message icon on my BB Torch. It was there a few days ago but it has since disappeared. I read and tried a few things. It doesn't even show up in the menu (device/delete data) after I sync'd. I do receive messages but without notification. Also the character length is only 28 per message (incoming). Outgoing is OK. Contacts are all there.the SMS in the menu there is ticked. Also I do not receive FaceBook notifications.
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Sep 27, 2011
I have a BB Torch 9800 and for some reason the digital keyboard went missing - I cannot get access to it - and furthermore when I tilt or turn my phone the screen does not adapt to the new position.
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Mar 4, 2012
When I first got my X3, there was a bar on the Home screen with 4 blank faces in it which I think was the Favorites bar. Somehow it's gone missing, and I can't find it anywhere. I assume that's where I can place people I call most. How do I get it back?
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Aug 3, 2010
I have a Nokia 5230 (RM-588) with firmware 20.0.005 and Ovi Maps 3.04. Memory card is Kingston 8GB. I downloaded maps that I needed and everything is working OK from that point.
Here is the problem: I search for an address (offline), Ovi Maps finds it, I rename it and save it to Favourites. I repeat that with some other addresses. Then I turn off the Ovi Maps and navigation and after I start it again, my folder Favourites - Places is empty. Any idea why the Favourites are not saved ?
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Jul 28, 2010
After an issue with my N97 where I was unable to do any backups from the phone to the internal memory card, I reformatted and reinstalled the apps to my N97 (making sure I did a backup using PC Suite before hand).
Upon restoring the PC Suite image, I found that it didn't restore the list of favourites which have meant that I've lost them all - I'm sure I remember that the backup to memory card did make a copy of them, but as I wasn't able to do this, this wasn't a possible solution .....
Luckily, Google Maps have most of my starred items (favourites) saved, (barring the one I managed to unstar by accident), but it appears as if Google doesn't store the actual co-ordinates and doesn't allow them to be exported ... So in short - is there anyway at all I can get my favourites back ?
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Mar 18, 2011
I have made my text message icon a favourite and created two separate email accounts, each with their own icons, and also made them my favourites and have reordered all three of these icons on the Favourites screen. Every so often (no logical reason) they completely disappear from the Favourites screen and I have to copy them all over again.
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Jun 24, 2012
Is there a way to back up settings for Sound Profiles and Favorites?
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May 11, 2011
how to put apps and menu options into favorites tray?
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Nov 4, 2010
My Torch 9800 is on the Bell Mobility network in Canada. OS Version: 6.0.0.246, Bundle 695, Platform 6.4.0.105I'm on my 6th day now, and aside from all the gripes that everyone is saying, like poor screen resolution, or CPU is too slow, I say to you: stop your bitching! The phone is what it is and if you don't like it, don't get it! I think the phone works quite well. Your bitching is like people who would rather complain about what's on TV than change the channel.On to my little problem...About 7 times now my Text Messages icon has vanished from my Favorites menu. Each time this happens, I re-favorite it. There doesn't seem to be any ryme or reason for this to happen. I've tried the battery pull a few times. I've done the power down/back up. But the Text Messages icon is the only icon that vanishes from Favorites.
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Aug 11, 2010
I have already installed the new Desktop Manager 6.0 that I downloaded from the RIM site.
I am thinking the safest way to not have a problem is the just restore my 9800 data from a back up rather than do the Switch Device thing. Anyone worried it might bring erroneous crap into the new 6.0 OS.
Maybe it would be better to redo my settings after the data install to make sure all is clean and working correctly. Some of the 5.0 setting would not be applicable to the new 6.0 software.
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Aug 3, 2010
Title speaks for its self. They just posted on there wall they will be offering it. No details as to when/price.
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Aug 20, 2010
When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.
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Mar 13, 2012
i had a blackberry torch 9800 which i backed up to the blackberry desktop then it was sent away for a repair and they replaced it with anew 9800 i have tried to recover everything from the desktop but it says i need the old blackberry first?
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May 24, 2010
i wanted to show everyone this new vid i just found on Internet.
Internet - blackberry 9800
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Aug 23, 2010
I know they are iPhone lovers, maybe Steve is paying them to leave it there since they dis the Torch so much.
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Aug 30, 2010
On other BB's I've moved pictures from the device to the media card using the "move" function - I can't find this on the Torch. Am I overlooking something or will I have to use Desktop Manager?
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Sep 6, 2010
does anyone no how to transfer all my contact from my Tour which is cdma with no sim card to my new Torch with sim card. i cant do it using blackberry desktop software.
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Aug 18, 2010
I'm not sure how to connect my school email to my blackberry Torch. My school e-mail is weird because when I go inside everything looks exactly like gmail but it isn't exactly gmail beacuse you can't sign on from www.gmail.com. Gotta go through the school website. It does provide instructions on how to link to the Blackberry but it doens't work for the Torch because the option doesn't exist.
(Instructions)To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps:
On your BlackBerry device, navigate to your home screenSelect the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)Follow the setup instructions provided on your device to create a new e-mail accountBe sure to enter the following:Mail Server: imap.gmail.comUsername: [your full Google Apps email address]Password: [your Google Apps password]IMAP Port: 993Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)Select NextSelect Next again (bypassing the 'Additional Information Required' section)Select your account type, then select Next.You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continueSelect the option that mentions 'IMAP/POP'Select I will provide the settings..., then select NextSelect Set up existing email account...Enter your Google Apps account information here, with 'imap.gmail.com' as your mail serverSelect NextSelect Save
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Sep 8, 2010
look at this commercial of the blackberry torch (spanish commercial) its very nice Internet - belanova blackberry torch commercial
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Aug 30, 2010
So I have a few pics I took with the Torch and I have some wallpapers that I added to the device. Sometimes you can see them in the preview area but when you click on them you get a weird icon that looks like a wheel. Sometimes even in the preview area you cannot see the pic at all.Still on the official OS that came with the phone. Does anyone know what the problem is? I recently swapped out to a larger memory card but I had the problem on both cards.
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Sep 16, 2010
I assume since I can't find it, there's no way to turn the feature OFF? I find it highly annoying to make noises when there's really no shutter action. I searched and couldn't find anything on the topic.
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Aug 16, 2010
Anyone else having problems? When i view an email
1. images are not automatically appearing (need to click get images)
2. the HTML emails are appearing too wide. I have to scroll to the right to see the other half of the email.
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Apr 26, 2010
As you already know, the ring volume on the Torch 9800 is extremely low. So I tried to email custom mp3 ringtones to my phone to use instead. In attempting to do so, I received a message saying "More request cannot be completed. Service book information not found." I also received this message when trying to email a photo to my blackberry. This never use to happen in past blackberries I have owned.
How do I fix this "service book information not found" issue ?
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Aug 25, 2010
I have bought a Torch, but cannot get it to set up in the Organizer configuration to sync with my Calendar in MS Office XP- Outlook. My computer runs Windows XP. The contacts and memo will configure (although) they are posting to an archive folder and when I try to change that I get Error 0x80043bea), but the Calendar and Tasks will go through the set-up process, but when you finish it, the checkmark on those 2 Outlook folder disappears before you can even select the advance settings.I have re-set the configuration on the Desktop software a couple of times, to no avail, and uninstalled the Desktop 6.0 software and reinstalled it. None of these measures have changed the problem.Any suggestions?
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Jul 24, 2011
I recently purchased a Blackberry Sync Pod and for some reason the phone will not charge while on the dock. The phone wil enter bedside mode and i get a message stating that the phone will not charge. I am able to charge the phone without the dock using the exact same cable. The retailer isnt willing to assist in this matter as they say it is something I need to take up with the manufacture.whats wrong or how to make the phone charge?
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