BB Torch :: Error Message Desktop Software Has Stopped Working?
Feb 24, 2012
When trying to sync I get a windows error that says BBerry Desktop Software has stopped working.I have uninstalled and installed twice and doesnt clear the problem.Windows does not provide further detail on the issue with the error, it just closes the desktop manager.For other models of BBerry I ready it could be a conflict with the SD media card, but I tried disabling it and I still get the same error.I didnt do any major installs to my laptop, It just suddenly started giving me this error. Although I know 2 days ago Windows 7 did an automated update of installs on the laptop.
I had to quit in the middle of a sync. Now the BDS terminates as soon as my devise is attached with a USB. I can't get far enough along in the process to restore from a backup.Do I have to wipe my phone completely? (battery in and out is ineffective)
I am new to the community and would appreciate any assistance. I have two recent problems for which I am seeking troubleshooting advice. The priority problem is mentioned first below.I've just encountered this error message, "For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Manager Knowledge Base" when attempting to sync my Curve 8320. I use a Mac, and I haven't run into any difficulties syncing since downloading the newer version of the Desktop Manager for Mac in Dec/Jan. I haven't been able to download the latest update though. I did see an early post by someone with the same difficulty, but I was unclear of the question posed, and thus I am hopeful for potential suggestions for resolution.The additional problem I've recently experienced is that I can't compose an SMS/MMS message. I can only reply to someone's message. When I try to simply send one, the screen defaults back to the list of messages. Please Note: I do not have wireless on my phone. I utilize Blackberry Desktop Manager Version 1.0.1 .Please also note that I am not able to access electronic messages daily but will attempt to return any responses/inquires as quickly as possible.
I received "Motocast has stopped working" error message upon initial installation and every time I attempt to open the program. I have rebooted several times. I have uninstalled the error message. Rebooted. then downloaded the latest version from Motorola web site. Installed it. I still got the same error message. The software has never opened successfully.
Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: blackberry media sync.exe Problem Signature 02: 3.0.0.36 Problem Signature 03: 4b2ab1b7 Problem Signature 04: mscorlib Problem Signature 05: 2.0.0.0 Problem Signature 06: 4a275af7 Problem Signature 07: 344b Problem Signature 08: 15a Problem Signature 09: System.UnauthorizedAccess OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033
I duly upgraded to Blackberry Desktop Software 6 when notified by automatic update check. Unfortunately, I had to downgrade back to 5.0.1 as I could not complete Organizer synchronization - I kept getting an error message saying that an unknown error had occurred. There didn't seem to be any log files I could look at to see what might be causing the problem.
I just bought a blackberry 9700 yesterday and i am having trouble with the device manager. After installation, i plug the blackberry using the usb into my laptop (windows 7) and it says Device Manager has stopped working and wants me to close the program. I have uninstalled it and re-downloaded it again and again but the same error keeps happening. I don't know what to do!
Problem signature: Problem Event Name: APPCRASH Application Name: DesktopMgr.exe Application Version: 5.0.1.18 Application Timestamp: 4a8f1751 Fault Module Name: DesktopMgr.exe Fault Module Version: 5.0.1.18 Fault Module Timestamp: 4a8f1751 Exception Code: c0000005 Exception Offset: 000e6535 OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional Information 1: 403f Additional Information 2: 403f35dd908937b530ffdc22ba261dd5 Additional Information 3: 9f45 Additional Information 4: 9f455bf85c8eaf21790c645909366eab
I am having an issue with a weird error code that I have gotten since day 1 of owning my torch. Everytime I do a BP when the phone boots up I am getting an error that says, "122 Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code. Activatet=6"
I get this same error code when trying to set up my visual voicemail. When someone leaves a message I get that 122 Error as well as another error sent from 1000000000 that just has a garbled message. My VVM has been reset twice by at&t and I have been told that everything is provisioned correctly. I was hoping that .214 would fix this issue but still it persists.
When I am trying to add/remove applications using Desktop Manager, I get the error message:Validation failed because a module marked for update (net_rim_bb_qm_api) is not available on local disk.How do I fix this? I am running a 9650 and have Desktop Manager for Mac.
I received error message 0x80043ade when trying to sync my Bold 9700 with my Acer Aspire 6920, running Windows Vista and the latest Java 6.20.Anybody out there had the same problem.The desktop software recognised my Blaxkberry and ran a data backup before I tried to run Intellisync.
Any assistance out there on the 2010 MS OFFICE PRO - - upgraded from 2003 and having difficulties sync-ing the device. "Got a Microsoft Outlook Connector Error - - No Available Message Stores" Read a few post(s) and it appears that 2010 Office Pro was not yet tested when during Beta period... Does anyone have any fix for this problem..
I've Just completed the Official ICS Upgrade on my MZ616 Asia/Pacific model (purchased in Singapore). It Appears that Motoprint is broken after the upgrade? Attempting to print - results in an error "Unfortunately Motoprint has stopped" the only options given are to "Report" or "OK" the error message. Motoprint is up to date (Version 5.0.0.26) - and no updates appear to be available on Play Store. Accessing Motoprint through the settings menu gives the same error.
After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..." I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
I cannot sync my Outlook calendar when using BB desktop Manager. I get a error message pop up window saying "Intellisync" "Connector error" The the synchronization is cancelled.
I am on a personal contract and this is not connected through BB enterprise. My e-mail accounts are fine and I get these on my BB
I was backing up my blackberry torch last night and the connection was disconnected during the backup. When the phone restarted the message "App Error 606" / "Reset" came up. I can't do anything on my phone except for reset it, and pulling the battery does nothing.When I try to connect it to blackberry desktop software it wont connect... I left it for an hour and it still just said that it was connecting.I also tried connecting to BBSAK and it couldn't connect there either, so I can't reset it to factory settings. I checked the desktop manager and it recognizes the USB port as connected to a blackberry device but that is about as close as I can get to connecting to anything.I have a backup of all of my information from before this happened so I don't mind completely resetting my phone, but I have no idea how to do this without being able to:
When I start the Media Sync program on my XP machine I immediately get a pop up that says the program has encountered an error and needs to close. It is the most recent version. This problem seems to not to be affected by whether or not Media Sync is started alone or through the Desktop manager.
However, the program opens, and acts like it is running anyway. (Just ignore the pop up.) A week ago, it was seeing my iTunes library and I could use it to put music from a playlist onto my Tour. Now, however, it does not see the iTunes library/playlist. It says it my library contains no songs. Sometimes, multiple attempts to start it it, it will see them, but then I cannot click the boxes that allow me to choose the playlist to sync them to the BB.
I have a 9860 that froze on me & rebooted, once it got past the black blackberry loading screen, it goes white and says Error 205 Reload Software.. Its on a constant loop of rebooting and this screen. i tried following the instructions giving on [URL] however i cannot get my phone connected to the desktop manager.
My phone is currently unable to be used, whatever i do, whatever app i open i get a message that the device usage has stopped working. I dont know what actually does the device usage do because after pressing Ok i can do what i want for another 5 minutes to get the mesage. It's really annoying when playing a game, writing posts on Facebook, message.
before this problem happends, about 3 days ago i've got an error message saying built in media got an error so must repair it or wipe it.. i tried to repair it, but it keeps saying built in media repair failed. so i wipe it..but, a couple of seconds after i click wipe built in media, my blackberry reboots by itself..after it finished rebooting, my blackberry tells me built in media got an error again.and i tried to wipe it again but my blackberry still rebooting it self again.this happends 4 times in a rowand yes, the blackberry still rebooting itself again.but, this time, my blackberry didn't finish rebooting, the loading bar stuck in 3/4 of the bar.of the bar.so today i tried to fix it with tried to restore it to factory default.. but it keeps failed connecting to the device..the third time i tried, it got a white blank screen when reaching the 3/4 loading bar..
The E5 has a home button and a message button that you can configure. Normally if you press the message button for a short time, it goes to messages. If you press it for a long time, it opens the create message menu. Mine worked yesterday but doesn't do anything anymore.
Yesterday my 9900 just stopped working and the screen came up with JVM error 545.I've tried using the BB desktop to reload following the instructions of BB knowledge base KB10144 and KB 20371.The device fails to connect to the PC and generates the following message: Application loader was unable to connect with your device. Please re-connect your device, enter password, if required, and click retry.The device just won't connect.
Yesterday my N8 stopped vibrating when it recieved a text message , I enabled vibration alert in the profile and checked if it was a hardware problem by calling . The phone vibrates when it gets a call but it doesn't vibrate when a message comes ! I did not install advanced battery monitor also ! I reset my phone and re-installed the latest firmware also , but still the problem persists
My Desktop Manager and Torch were working beautifully together until a week or two ago. Now it will connect and says it's synching, but nothing gets transfered. When I try to close out the Desktop Manager, it shows that it is disconnecting, then just hangs there, and I have to use CTRL ALT DEL to close the program. I NEED the data on my BB and I am worried that it hasn't updated or synched properly in over a week.
It used to work just fine, sending docs and pics via the "send to" right-click. Now I get that error message "error copying file (Server error)" and the X7 opens a "sharing" program that runs in the background. It used to work just fine a day ago - no updates every since on computer or phone since then...
I am running v5.0.0.419 on Verizon. Never had any issues until this weekend when I can suddenly not connect to any web pages. I always get the "HTTP Error 400: Bad Request" dialog. And under the details "Connection refused". Not sure what to try other than several battery pulls, etc. Again, never had any issues until a few days ago havent loaded any new apps, etc.
I was deleting some apps from app manager and I accidentally had to delete something important because from that moment my Maps aren't working. I got System error second after loading starts. I upgrades my soft - didn't work. I deleted the maps and install it again - didn't work. I soft resetted my phone - didn't work. I formatted memory card - didn't work, I always get this System Error.
my trackpad on my blackberry torch 9800 has stopped working, i have taken the battery out & restarded the phone lots of time but it is not helping. Iam able to click on icons but the trackpad will not scroll. In my software updates it says iam due an update for '7.1.0 Bundle 2061', should i update the phone? could this be the cause? I have also heard that maybe it is due to my battery, could this also be the cause.
