BB Torch :: App Error 606 / Can't Connect To Desktop Mananger
Feb 10, 2011
I was backing up my blackberry torch last night and the connection was disconnected during the backup. When the phone restarted the message "App Error 606" / "Reset" came up. I can't do anything on my phone except for reset it, and pulling the battery does nothing.When I try to connect it to blackberry desktop software it wont connect... I left it for an hour and it still just said that it was connecting.I also tried connecting to BBSAK and it couldn't connect there either, so I can't reset it to factory settings. I checked the desktop manager and it recognizes the USB port as connected to a blackberry device but that is about as close as I can get to connecting to anything.I have a backup of all of my information from before this happened so I don't mind completely resetting my phone, but I have no idea how to do this without being able to:
a) connect it to the computer
b) do anything except reset on the phone
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May 22, 2012
I have a 9860 that froze on me & rebooted, once it got past the black blackberry loading screen, it goes white and says Error 205 Reload Software.. Its on a constant loop of rebooting and this screen. i tried following the instructions giving on [URL] however i cannot get my phone connected to the desktop manager.
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Feb 23, 2012
I have a BlackBerry Storm 9530 with this error. I have tried to follow instructions to use the Desktop software to force an Application load but this error shows up before the phone will connect to the desktop software.
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Jul 5, 2012
Windows 7 32 bitsBlackberry Torch 9800Desktop 7.0Bluetooth Motorola Version 3.0Compaq Presario CQ42 Notebook PCTools > Desktop Options > Bluetooth >>> Screen grey, will not allow to check Bluetooth Connection. "You computer does not have necessary support for Bluetooth functionality.I have done this:Deleted Desktop 7.0 and Blackberry UpdatedCleaned registry with CCleanerPaired Torch with my laptop -- went fineDownloaded Desktop 7.0 againConfigured Torch with Desktop 7.0
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Apr 5, 2010
At first I was getting this error
B 8330 w Boost Mobile that wouldn't connect to my desktop through USB
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Nov 8, 2012
I have been through all the relevant BB Database information on how to deal with the inability of my phone to connect to the Desktop Software. I have reviewed previous related posts and re-installed the latest Desktop Software.All to no avail.
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Jul 19, 2011
after updating my torch, the red light wont stop blinking. blinks twice.. stops and on and on.whenever i would plug my torch to the computer it gives me this message :"The BlackBerry® Desktop Software cannot connect with this device.If this device is rebooting or has a dead battery, click Retry to attempt to reconnect once the device reboots.If clicking Retry doesn't connect the device, or the device isn't rebooting with a charged battery, you might need to update your BlackBerry® Device Software to correct the problem.You can also click Cancel to stop trying to connect your device with the BlackBerry Desktop Software. To try again, you'll need to disconnect and reconnect your device with your USB cable."then whenever i click update > blackberry 6.0 (which is recommended), it would stop at "Loading OS" and quits by itself.
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Mar 29, 2010
After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
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Mar 23, 2012
my 9810 keeps rebooting and i can't get it to connect to the desktop software. it gets a point and i get a white screen and it reboots again.operating system is OS7.0..IT starting rebooting when it was on the charger i was adding some contacts to my sim card and it screen froze. After that i couldn't get it to work again... i don't have many apps addes. most of my stuff i keep on my memory card..
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Jul 20, 2012
i am using att branded unlocked 9810 on t mobile. recently i updated it to 9810jAllLang_PBr7.1.0_rel998_PL5.1.0.230_A7.1.0.284. it worked fine for a hour after that i uninstalled one of the app from my BlackBerry Desktop Software the phone restarted and since then it is stuck on att welcome screen i pressed the phone button and i can see my contacts even make and receive calls switch between 5 default application but the phone wont go home screen. also i am unable to connect to my desktop manager.
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Mar 11, 2012
Handset: Torch 9800
Desktop Manager Version: 5.0.0.11
Problem: When I connect Torch with PC and start Desktop Manager, DM asks password for BB. Once the password is punched, DM takes some time to connect i.e. a PC and BB is shown on Torch screen, trying to connect to each other AND then DICONNECTS.
Actions Already Taken: I have uninstalled and reinstalled DM. I have taken out battery and reboot BB. BUT problem persists.
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Apr 14, 2012
I cannot sync my Outlook calendar when using BB desktop Manager. I get a error message pop up window saying "Intellisync" "Connector error" The the synchronization is cancelled.
I am on a personal contract and this is not connected through BB enterprise. My e-mail accounts are fine and I get these on my BB
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Jan 6, 2010
I have this error code on start up. I read the other forums and have tried safe start up (by holding the back button) does not work, tried to erase the lastest 3rd party app via bb desk top but will not connect, and tried to download BBSAK but I cant seem to download the free app, the site is not letting me register. What can I try next? Can anyone email me the BBSAK app?
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Jul 9, 2012
I have a blackberry torch 9810.I am trying to do a software update via my phone not using the computer and its stuck on backing up my data on 17% i have taken the battery out like 3 times now and its going straight to the update and then back to being stuck on 17% and now my wifi is off, i even tried connecting it to the computer and the blackberry desktop software wont connect to my phone.
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Feb 24, 2012
When trying to sync I get a windows error that says BBerry Desktop Software has stopped working.I have uninstalled and installed twice and doesnt clear the problem.Windows does not provide further detail on the issue with the error, it just closes the desktop manager.For other models of BBerry I ready it could be a conflict with the SD media card, but I tried disabling it and I still get the same error.I didnt do any major installs to my laptop, It just suddenly started giving me this error. Although I know 2 days ago Windows 7 did an automated update of installs on the laptop.
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May 17, 2010
I've got a BB9700, Bold 2.At home, Outlook, it syncs happily. At work, with Lotus Notes, it crashed when "updating the devide calendar". There was no issue a few months ago doing exactly the same thing.I'm not sure if it's related, but for some stupid reason I installed Facebook and accidently got the calendar to sync with facebook. I have now removed all entries for the Facebook calendar and al the Service book for Facebook calendar, so it now doesn't appear anywhere.
Facebook is blocked by works firewall, so I therefore assumed that was the problem, hence deleting all my calendar entries associated to Facebook.I've tried syncing with both Bluetooth and the cable.
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Feb 18, 2010
I have a Blackberry Storm 9530 that I have been using for about 8 months.
I generally sync it about once per day with Microsoft Outlook using the Desktop Manager through a USB connection.Today it would not sync!The PC recognized that I had plugged it in so I am assuming the USB cable is OK.The bar on top of the Desktop manager shows "Disconnected" and the bottom left corner of the Desktop Manager shows my connection as "none"If I try to sync it, a Device Connection box opens up asking for the PIN but does not allow me to type anything into the box.
I have rebooted both the Blackberry and PC a few times to see if this would solve my problem - did not work.
I have also tried other USB connections on my PC.
I have not loaded any new software onto the PC recently, my antivirus program is up to date.
I have read through the help files and cannot find anyway to get it to reconnect.
What do I have to do to get Connected? Do I have to reload the Desktop Manager software or ?
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Feb 17, 2010
I am new to the community and would appreciate any assistance. I have two recent problems for which I am seeking troubleshooting advice. The priority problem is mentioned first below.I've just encountered this error message, "For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Manager Knowledge Base" when attempting to sync my Curve 8320. I use a Mac, and I haven't run into any difficulties syncing since downloading the newer version of the Desktop Manager for Mac in Dec/Jan. I haven't been able to download the latest update though. I did see an early post by someone with the same difficulty, but I was unclear of the question posed, and thus I am hopeful for potential suggestions for resolution.The additional problem I've recently experienced is that I can't compose an SMS/MMS message. I can only reply to someone's message. When I try to simply send one, the screen defaults back to the list of messages. Please Note: I do not have wireless on my phone. I utilize Blackberry Desktop Manager Version 1.0.1 .Please also note that I am not able to access electronic messages daily but will attempt to return any responses/inquires as quickly as possible.
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Apr 27, 2010
Hi when i want to sync my 9700 i am always getting the same unkown error message..DTM is version is 5.0.1.37 The 9700 is up2date as far as dtm is telling me.
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Mar 30, 2010
I've tried a clean uninstall and reinstall the Blackberry Desktop Software version 5.0 and keep getting this message Desktop Mgr exe: Application error - Instruction at "0x004e6535" referenced memory at "0x04480013". The memory could not be read.
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Aug 22, 2011
I have been having troubles with my Torch's browser ever since I got the phone several months ago. When I try to loads pages it will maybe load 1 or 2 pages, then just time out and bring up the message - "unable to connect to internet please try again later,if the problem persists please contact your service provider."I have full coverage at the time when I am trying to load the pages. It happens on most pages I try loading, sometimes they load, sometimes they dont. I used to have to empty the cache memory, and then turn the phone on and off again to get it working again, but now even that doesnt work. Theres no software upgrades available according to my Blackberry Desktop Software.
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Jun 23, 2012
My blackberry has come up with an error message JVM Error 505. I've tried everything from taking the battery out to updating the latest software on my mac and still the error message appears. when I connect the device to the computer it won't even register my blackberry device. it says that everything is up to date. this is driving me insane.
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Aug 16, 2010
I duly upgraded to Blackberry Desktop Software 6 when notified by automatic update check. Unfortunately, I had to downgrade back to 5.0.1 as I could not complete Organizer synchronization - I kept getting an error message saying that an unknown error had occurred. There didn't seem to be any log files I could look at to see what might be causing the problem.
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Mar 21, 2010
I am running Win 7. Just can't seem to get the desktop software installed without the Error 1406 coming up. I have tried doing a clean uninstall a few times but still can't get done. I have no trouble with getting it done in XP on my other compters!
Here's the full Error message:
Could not write value discription to key SoftwareMozillaPlugins@Rim.com/webSLLauncher,
version =1.0. Verify that you have sufficient access to that key or contact your support personnel.
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Jul 11, 2010
I have problem when installing desktop software 4.2.2 (file error),BB 9520
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Sep 16, 2010
I am having an issue with a weird error code that I have gotten since day 1 of owning my torch. Everytime I do a BP when the phone boots up I am getting an error that says, "122 Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code. Activatet=6"
I get this same error code when trying to set up my visual voicemail. When someone leaves a message I get that 122 Error as well as another error sent from 1000000000 that just has a garbled message. My VVM has been reset twice by at&t and I have been told that everything is provisioned correctly. I was hoping that .214 would fix this issue but still it persists.
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Aug 9, 2010
I recieved an email saying that there was a software update for my device, but when I open the desktop software to update it get a message saying "Your blackberry application loader needs to be updated before you can continue. Do you want to update it now?" So I click yes but then get an error message. "An error has occured while downloading the blackberry app loader software. Please try again". If I select "check for updates" under the help menu in the loader is says that there arent any available. I've also completely uninstalled the program, downloaded the software direct from the website and reinstalled and i'm still get the same problem, which is stopping me from updating my phone.
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Jun 27, 2011
Everytime I make a call or send a txt message I get the following error message 'Supplementary service error. General Error'
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May 12, 2012
My iPod says 'iPod is disabled. connect to iTunes' but when i conncet to iTunes, it doesnt connect?
Info:
iPod touch (4th generation)
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Jun 28, 2012
what can you do if your blackberry does not connect to desktop software?
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Mar 9, 2012
I have a BB Bold 9000, and I can't seem to connect to BB Device Manager. It's recognized on my computer as mass storage mode, but it won't connect to Device Manager, and just says Connect your Blackberry device.
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