BB Torch :: Cannot Connect Via Bluetooth With Desktop?
Jul 5, 2012
Windows 7 32 bitsBlackberry Torch 9800Desktop 7.0Bluetooth Motorola Version 3.0Compaq Presario CQ42 Notebook PCTools > Desktop Options > Bluetooth >>> Screen grey, will not allow to check Bluetooth Connection. "You computer does not have necessary support for Bluetooth functionality.I have done this:Deleted Desktop 7.0 and Blackberry UpdatedCleaned registry with CCleanerPaired Torch with my laptop -- went fineDownloaded Desktop 7.0 againConfigured Torch with Desktop 7.0
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Oct 5, 2012
Bold 9790, running 7.0.0.609. Desktop Software 7.1.0.32. Windows 7 Pro 64 SP1Per the subject, I cannot connect my 9790 to the Desktop Software via Bluetooth. I have uninstalled and reinstalled the software (with a reboot inbetween) with success.When pairing the phone with Windows, it detects and attempts to install 3 drivers. The only one that is successful is the modem profile. No other drivers are installed.The Desktop Software does not see the phone. If I attempt to install the phone through the Desktop Software initially, it will see the phone, however the same problem occurs with the drivers.I should also note that the phone is set to always connect to the PC.
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Nov 8, 2012
I have been through all the relevant BB Database information on how to deal with the inability of my phone to connect to the Desktop Software. I have reviewed previous related posts and re-installed the latest Desktop Software.All to no avail.
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Feb 10, 2011
I was backing up my blackberry torch last night and the connection was disconnected during the backup. When the phone restarted the message "App Error 606" / "Reset" came up. I can't do anything on my phone except for reset it, and pulling the battery does nothing.When I try to connect it to blackberry desktop software it wont connect... I left it for an hour and it still just said that it was connecting.I also tried connecting to BBSAK and it couldn't connect there either, so I can't reset it to factory settings. I checked the desktop manager and it recognizes the USB port as connected to a blackberry device but that is about as close as I can get to connecting to anything.I have a backup of all of my information from before this happened so I don't mind completely resetting my phone, but I have no idea how to do this without being able to:
a) connect it to the computer
b) do anything except reset on the phone
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Jul 19, 2011
after updating my torch, the red light wont stop blinking. blinks twice.. stops and on and on.whenever i would plug my torch to the computer it gives me this message :"The BlackBerry® Desktop Software cannot connect with this device.If this device is rebooting or has a dead battery, click Retry to attempt to reconnect once the device reboots.If clicking Retry doesn't connect the device, or the device isn't rebooting with a charged battery, you might need to update your BlackBerry® Device Software to correct the problem.You can also click Cancel to stop trying to connect your device with the BlackBerry Desktop Software. To try again, you'll need to disconnect and reconnect your device with your USB cable."then whenever i click update > blackberry 6.0 (which is recommended), it would stop at "Loading OS" and quits by itself.
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Dec 4, 2011
BB desktop software on Win7 unable to link via Bt to torch 9860, it says troubleshooting needed.. no driver on win7? However it works for transfer files from PC to device.
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May 22, 2012
I have a 9860 that froze on me & rebooted, once it got past the black blackberry loading screen, it goes white and says Error 205 Reload Software.. Its on a constant loop of rebooting and this screen. i tried following the instructions giving on [URL] however i cannot get my phone connected to the desktop manager.
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Mar 23, 2012
my 9810 keeps rebooting and i can't get it to connect to the desktop software. it gets a point and i get a white screen and it reboots again.operating system is OS7.0..IT starting rebooting when it was on the charger i was adding some contacts to my sim card and it screen froze. After that i couldn't get it to work again... i don't have many apps addes. most of my stuff i keep on my memory card..
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Jul 20, 2012
i am using att branded unlocked 9810 on t mobile. recently i updated it to 9810jAllLang_PBr7.1.0_rel998_PL5.1.0.230_A7.1.0.284. it worked fine for a hour after that i uninstalled one of the app from my BlackBerry Desktop Software the phone restarted and since then it is stuck on att welcome screen i pressed the phone button and i can see my contacts even make and receive calls switch between 5 default application but the phone wont go home screen. also i am unable to connect to my desktop manager.
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Mar 11, 2012
Handset: Torch 9800
Desktop Manager Version: 5.0.0.11
Problem: When I connect Torch with PC and start Desktop Manager, DM asks password for BB. Once the password is punched, DM takes some time to connect i.e. a PC and BB is shown on Torch screen, trying to connect to each other AND then DICONNECTS.
Actions Already Taken: I have uninstalled and reinstalled DM. I have taken out battery and reboot BB. BUT problem persists.
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Jul 9, 2012
I have a blackberry torch 9810.I am trying to do a software update via my phone not using the computer and its stuck on backing up my data on 17% i have taken the battery out like 3 times now and its going straight to the update and then back to being stuck on 17% and now my wifi is off, i even tried connecting it to the computer and the blackberry desktop software wont connect to my phone.
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Aug 11, 2010
After recently updating to Desktop 6.0 my software will no longer allow Bluetooth connectivity (which I had with the previous version).
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Jul 18, 2011
I can't connect to my car's (2008 Range Rover Sport) bluetooth ever since I've updated my AT&T BB Torch 9800's OS to the 6.0 bundle 2342. I was hoping this recent 2647 would fix the problem but it unfortunately has not. I had no problems connecting to my car's bluetooth until the last 2 updates.
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Dec 18, 2011
I have just upgraded my Blackberry 9800 O/S and now it will not connect to my Range Rover phone kit via bluetooth and it always worked before. Other phones all still connect to the range rover - what bug has been introduced here and when/what will be done to fix it as I cannot roll back the O/S. Apple IOS works fine.
sees bluetooth inbuilt car kit, connect to it and then shows "land rover bluetooth connection failed" - have tried reboot of phone and changing settings to no avail. Try with any other phone and it connects straight away as normal and always has. Is this another Bberry Bluetooth issue I have read about. Wishing I hadnt upgraded now as cannot use handsfree in car due to O/S update.Is anyone else experiencing this issue since the recent O/S update by Bberry ??
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Feb 18, 2010
I have a Blackberry Storm 9530 that I have been using for about 8 months.
I generally sync it about once per day with Microsoft Outlook using the Desktop Manager through a USB connection.Today it would not sync!The PC recognized that I had plugged it in so I am assuming the USB cable is OK.The bar on top of the Desktop manager shows "Disconnected" and the bottom left corner of the Desktop Manager shows my connection as "none"If I try to sync it, a Device Connection box opens up asking for the PIN but does not allow me to type anything into the box.
I have rebooted both the Blackberry and PC a few times to see if this would solve my problem - did not work.
I have also tried other USB connections on my PC.
I have not loaded any new software onto the PC recently, my antivirus program is up to date.
I have read through the help files and cannot find anyway to get it to reconnect.
What do I have to do to get Connected? Do I have to reload the Desktop Manager software or ?
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Apr 21, 2012
I've had problems connecting to any blue tooth aparatus. I've tried with a couple of headsets and then this week I had a problem connecting to the bluetooth in the Sonata I rented. The bluetooth will connect but almost immediately drop the bluetooth connection.
Info:
iPhone 4
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Jun 25, 2012
Windows 7 Ultimate
HTC Android One S, ICS
In Hardware Manager, it shows Bluetooth Peripheral Device x(2) with yellow exclamation points. Every time it tries to install, it cannot find the driver files. Where can these be found?
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Apr 5, 2010
I have previosuly downloaded an application (can't really rememeber the name) that allows a user to toggle the bluetooth on/off within the desktop area. I have flashed my phone memory recently and wanted back this application but are unable to locate it. Does anyone knows where I can find it?
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Jan 30, 2010
Okay, so it is a bit ironic that I am posting this question, as I have been helping others here on CB with BT/USB tethering for quite some time now. However, it looks as if the tables have turned!
Like many have reported over the past few months, Sprint has finally turned off the "back-door" free tethering connection that has been working for many years via BT and USB for many, many people. Over the years, I have activated and deactivated the "phone as modem" add-on several times, usually only when needed. Just last week, I called into CS and had them flip the switch ON.
My Tour was already setup for BT modem, and connected just fine, and since I turned it on, I have used the service many times. HOWEVER - just the other day, I tried to connect and my Tour's screen flashed white, and said "Connecting to desktop". I could not exit out of this screen, and also could not connect to the phone via BT to use as a modem. The blue BT light was flickering, and the computer was trying to connect for about 30 seconds, before failing - and once failed, the white screen went away, and the home screen reappeared.
I have NEVER seen this screen before - not even when connecting the phone via USB to the DM in either Windows or Mac. I am not sure what has happened since last week. I have not installed a new OS, nor have I changed any settings on the phone or in DM. Very odd!
I would appreciate any help or insight into this matter. I have already tried pairing the phone with the computer again - but still every time I go to connect via BT, the phone is now displaying the "Connecting to desktop" message with a white background. So weird! I am using Snow Leopard with a hybrid OS. Neither one of these factors should be the root of any issue - as I said earlier, just last week things were working fine - and I have made NO changes whatsoever since.
Only new apps downloaded since have been Bold, Opera, and QuickPull - however, I cannot imagine any of these apps to be interfering with tethering. I have tried battery pulls, and reconfiguring bluetooth settings - all to no avail.
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May 2, 2012
I have a BB9900 running device software 7.0. I also have BB Desktop Software 6.1.0.36 installed. I run Windows 7. I am trying to connect my computer to my BB using bluetooth so I can sync wirelessly. Bluetooth is enabled on my 9900 and my computer is a "paired device". However when I use the Desktop software and try to "add a bluetooth enable device" it can't find my phone.Also when I go through Devices and Printers on my computer I can see the phone (bluetooth is enabled on the computer) although there is a driver problem identified that windows can't fix.
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Nov 14, 2012
we have troubles with setup communication to Desktop using Bluetooth.
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May 28, 2012
Does the iPhone4S have any way of showing you, on the desktop or the notification bar, whether or not your Bluetooth is activated? I am always leaving it on and forgetting that it is on. The notification screen shows whether or not Wi-Fi and/or 3G is active, but not Bluetooth. Is there a setting I can tweak to add Bluetooth notification to the notification bar or the desktop? Is there an app for this if Settings won't do it?
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Jul 24, 2010
I'm trying to set up bluetooth synchronization for my 8900 now that I am no longer on a BES.I picked up an Asus USB BT-21 bluetooth adapter for my PC, which is apparently based on Broadcom hardware. I'm running Win7 64 bit and installed the Broadcom drivers for the adapter. I followed the instructions here: http://www.blackberry.com /btsc/ search.do? cmd=displayKC&docType=kc&externalId=KB04132&sliceId=1&docTy.Everything works fine up until the point where I go back into Desktop Manager and try to find my 8900. Desktop manager manages to find every other blackberry in my building except for mine. At the bottom of the instructions, it says that a conflicting IT policy might be the cause of this problem. So, I reset to factory defaults to remove any lingering IT policies as per the instructions here: http://www.blackberryforums.com/rim-software/67224-remove-policy.html?highlight=remove+policy Tried to connect again but still no joy in mudsville.
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Jun 28, 2012
what can you do if your blackberry does not connect to desktop software?
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Mar 9, 2012
I have a BB Bold 9000, and I can't seem to connect to BB Device Manager. It's recognized on my computer as mass storage mode, but it won't connect to Device Manager, and just says Connect your Blackberry device.
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May 16, 2012
My phone just wont connect to desktop, I have the phone registered wiith it, and it shows up the name of my phone and that its connecting, but that stays on forever and doesnt actually connect..
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Oct 7, 2011
I can't connect the blackberry to the desktop manager, it doesn't recognize my phone on the computer, but that happened when I updated my desktop manager to the next version. Because before that it worked very fine.I tried to change the configuration on the desktop manager but it didn't work out. My computer doesn't recognize my phone as an usb device either.
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Dec 4, 2011
I have just replaced 8900 with 8520 and backup restore was almost finished when the cable fell out and now when I connect the Blackberry via USB cable and try and restore again it won't connect to the Desktop Software. I was told that if I do a master reset to remove the data on the phone and try to restore again I may not be able to restore everything I have alrady backed up.
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Dec 11, 2010
I have upgraded to blackberry desktop 6, now my storm 9530 will not connect: I have tried pulling battery I have disabled my external hard drive I have disable my antivirus
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Jun 30, 2011
I'd like to be able to mirror my xoom screen on a desktop monitor for small group presentations at job sites. I've viewed some of the threads on hdmi to vga, hdmi to dvi and hdmi to hdmi, but am a little confused as to which is easiest. It looks like if you go with hdmi to vga you'll need some type of converter, not just a cable? If it was just a cable that would be perfect.
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Mar 13, 2010
I am running Vista with Black Berry Device Manager 5.0.1.11 and BBDevMgr 4.1.0.12. I am using the latest Microsoft Bluetooth drivers.
I can connect once and synch several times with my Blackberry Bold 9000. But as soon as I disconnect once, the Device Manager does not connect anymore when trying again.
I do recognice in the Bluetooth status window - both on the BB and Vista - that there is a short connection and breaks again. That repeats all the time.
If I try to search again for the BB, it is not found anymore. It is still registered in the Bluetooth devices but the Device Manager does not find it anymore.
Deleting the entry in the the Bluetooth device section does not help. I do have to do a reset (battery out or the alt-shift-del key) then I can reconnect once again.
Someone does have the same problem?
I am quite sure that the problem is in the Device Manager (not the Desktop Manager) - but it can also be a device software and / or hardware problem.
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