BB Bold 9000 :: Connecting Using Bluetooth With Desktop Only Works Once - Then Reset Is Needed
Mar 13, 2010
I am running Vista with Black Berry Device Manager 5.0.1.11 and BBDevMgr 4.1.0.12. I am using the latest Microsoft Bluetooth drivers.
I can connect once and synch several times with my Blackberry Bold 9000. But as soon as I disconnect once, the Device Manager does not connect anymore when trying again.
I do recognice in the Bluetooth status window - both on the BB and Vista - that there is a short connection and breaks again. That repeats all the time.
If I try to search again for the BB, it is not found anymore. It is still registered in the Bluetooth devices but the Device Manager does not find it anymore.
Deleting the entry in the the Bluetooth device section does not help. I do have to do a reset (battery out or the alt-shift-del key) then I can reconnect once again.
Someone does have the same problem?
I am quite sure that the problem is in the Device Manager (not the Desktop Manager) - but it can also be a device software and / or hardware problem.
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Sep 10, 2012
my blackberry bold 9000 is not working.. i mean 2 days before it suddenly reboot and after that it wont start. its red light flash for 30 second then its tried to loading but in 10 seconds it reboots again and it is not starting. even when i tried to connect it with pc, it is not connecting with desktop manager. i am worried. i searched for all solutions but not getting any usefull information.
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May 2, 2012
I have a BB9900 running device software 7.0. I also have BB Desktop Software 6.1.0.36 installed. I run Windows 7. I am trying to connect my computer to my BB using bluetooth so I can sync wirelessly. Bluetooth is enabled on my 9900 and my computer is a "paired device". However when I use the Desktop software and try to "add a bluetooth enable device" it can't find my phone.Also when I go through Devices and Printers on my computer I can see the phone (bluetooth is enabled on the computer) although there is a driver problem identified that windows can't fix.
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Jan 30, 2010
Okay, so it is a bit ironic that I am posting this question, as I have been helping others here on CB with BT/USB tethering for quite some time now. However, it looks as if the tables have turned!
Like many have reported over the past few months, Sprint has finally turned off the "back-door" free tethering connection that has been working for many years via BT and USB for many, many people. Over the years, I have activated and deactivated the "phone as modem" add-on several times, usually only when needed. Just last week, I called into CS and had them flip the switch ON.
My Tour was already setup for BT modem, and connected just fine, and since I turned it on, I have used the service many times. HOWEVER - just the other day, I tried to connect and my Tour's screen flashed white, and said "Connecting to desktop". I could not exit out of this screen, and also could not connect to the phone via BT to use as a modem. The blue BT light was flickering, and the computer was trying to connect for about 30 seconds, before failing - and once failed, the white screen went away, and the home screen reappeared.
I have NEVER seen this screen before - not even when connecting the phone via USB to the DM in either Windows or Mac. I am not sure what has happened since last week. I have not installed a new OS, nor have I changed any settings on the phone or in DM. Very odd!
I would appreciate any help or insight into this matter. I have already tried pairing the phone with the computer again - but still every time I go to connect via BT, the phone is now displaying the "Connecting to desktop" message with a white background. So weird! I am using Snow Leopard with a hybrid OS. Neither one of these factors should be the root of any issue - as I said earlier, just last week things were working fine - and I have made NO changes whatsoever since.
Only new apps downloaded since have been Bold, Opera, and QuickPull - however, I cannot imagine any of these apps to be interfering with tethering. I have tried battery pulls, and reconfiguring bluetooth settings - all to no avail.
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Jan 26, 2010
I have a bold 9000 and I can not connect to the internet. Carrier is AT&T and I live in the North East (NYC area). Worked fine up until yesterday (Jan 25). Now gmail, facebook, browser - none work. I've tried the battery pull, turning on/off the network, run a diagnostic test from mobile network options. In the mobile network test i get the volling anomolies "Blackberry PIN-PIN: No" and it says can't connect to my email (gmail).
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Aug 4, 2010
Blackberry Bold 9000 ran out of battery and went flat. Charged for a little while and when turned back on nothing works and i now have a small yellow star (never seen before) next to the speaker and the signal has off next to it. I have taken the battery out numerous times
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Mar 8, 2010
lately my bold's trackball rolls down only when i press it a bit down, but i remember and realize from my friends bold that it could roll down also when u roll it dwn gently.when I roll my trackball down i feel it slides down without doing anything.
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Sep 18, 2012
The Bluetooth of my bold 9780 stop connecting to other Bluetooth device and other device can not see my Bluetooth too.Have tried all possible means, yet is not working.
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Jan 9, 2010
I have installed the Bell 5.0 OS on my Rogers bold. Everything went pretty well for a week, and I loved this new OS. But this morning, my BB data stopped to work (email, browser etc.) and on the network status screen, it said that it was not connected to BIS. I connected to my Wifi network, and the BIS connection was back (using wifi). I closed Wifi, called Rogers, they sent a new config to my BB, and everything worked for a minute. Then it then stopped again. Suspecting that my OS was a bit messy, I wiped my device and installed 5.0 from scratch. Still no connection to BIS. So I wiped again and installed the latest Official OS from Rogers. Everything was fine. I then upgraded to 5.0 and lost connectivity to BIS again Any idea on what is going on? Anyone is having trouble have their BB connect to BIS?
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Aug 11, 2010
Software Name: BlackBerry Desktop Software v6.0
File Name: 600_b042_multilanguage.exe
Download Size: 100.004 MB
Published Date: 08/10/2010
Available for download from
BlackBerry - BlackBerry Desktop Software
Comment: This version has a cleaner look and is easier to navigate then prior versions
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Oct 6, 2011
Typically, as these things seem to happen, one day everything's fine & the next it's not! My Bold 9700 will no longer connect to the Desktop Manager, but worked fine yesterday. Having run the Troubleshooter, I'm being told "Rim.Desktop is Incompatible".
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Jun 25, 2012
How can i upgrade my bold OS without connecting to desktop manager. As per my desktop manager there is no upgrade available, but my phone carrier launced an upgraded module in UK, but that's not launched in India yet. how can i upgrade my phone which is in india with the module launched by Vodafone in U.K
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Jul 11, 2010
I have been going through this forum for a while and have tried all of the fixes that I can find to no avail. I have a brand new Windows 7 64-bit machine, that never had the Desktop Manager installed. I have installed version 5.01 off of the web site. Windows is able to see the Blackberry in the Device Manager just fine and I can also see the internal storage available under My Computer and I can access all folders. The Virtual Ports (COM3 and COM4) are also available in Device Manager.
I went through and followed the clean uninstall and reinstall instructions and various other suggestions that I have already seen. For whatever reason, the Desktop Manager still won't see the BB. When going into Options in the Desktop Manager, it shows that USB is selected but still nothing under PIN.I am connected to the straight USB port on the back of the computer and have tried several there.
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Oct 17, 2012
I am running the latest BB Desktop Software on my PC, "Version 5.0 Bundle 1137". It usually will NOT recognise my Bold 9000. I have tried most suggested measures, including closing Outlook opening the BB software. Perhaps going back to an older version of the desktop software?
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Jun 3, 2011
I have been syncing just fine for months. Now all of the sudden when I plug in my phone to sync and backup, it doesn't do anything. It doesn't even try to detect my device. The only way I can make it work is to uninstall and reinstall the desktop program. But I'm sick of having to do that everytime I need to sync my phone.
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Sep 10, 2010
After looking thru all of the manuals and comparing icons I cannot find what the gold icon at the top which looks like the Internet is tell me. We spent an hour on the phone to AT&T support with no help. The icon is gold round with gridlines as latitude and longitude. The number "1" is beside it. It is at the top to the right of the email icon. I have a screen capture of it.
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Jun 19, 2010
I have had my phone for a year in August and I love it, but when I finally have time to work with and learn, it is asking for a DEVICE PASSWORD. Where do I find the password for my desktop manager?
trying to figure out what to do. Please direct me in the right direction.
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May 13, 2010
The desktop manager is asking for a pssword everrytime I connect my blackberry to my laptop. I have tried the passwords that I know I normally use, but now I am at the 9th attempt and not sure what will happen if I try one more time.
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Aug 22, 2010
I downloaded Desktop Manager version 6 per a prompt from version 5 to update my software. Now everytime I sync my BB, it erases my wallpaper and sets it to the default. Totally irritating!My phone is a 9000 Blackberry Bold, my service provider is AT&T.
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Aug 30, 2010
How do you do a hard reset. I am going to give my phone to niece and would like to set it back to factory specs.
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Apr 19, 2010
Does anyone know how I can reset my phone to get rid of this error please? Or is it better to take it to an 02 shop (02 is my service provider) and let them do it? I rang O2 earlier and their helpline didnt know how to help me. Ive google this error but cant seem to fix problem
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Sep 9, 2010
Desktop Software V6 application loader for new software for Bold 9000 won't allow the "apply" button to be clicked. Says "exceeded available storage" (124.5 mb), which is unchaged even after I deleted several large apps from the BB and rebooted. How do I get the application loader to work?
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Mar 20, 2010
i just purchased a replacement bb bold 9000 off ebay (it's an unlocked at&t handset that i bought after my bb bold got stolen... total bummer) and it was working fine all week up until last night when it stopped being able to handle incoming and outgoing calls and texts. The internet and email functions still work which is very peculiar. also some further info, when i put my sim card into another handset (in this case a nokia e65) all my normal call functions work and when i put another sim card in the bold the same thing happens (when i try to make a call it instantly pops up with a call failed warning). another thing is the bold shows full service coverage... currently the bold about shows... v4.6.0.304 (Platform 4.0.0.247) im on australia and for some reason i cant update the os to v5
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Jan 8, 2010
I had a problem with my micro sd card which was rectified my a BB tech today. After he had me do a reset, my yahoo and hotmail message icons are missing. All of my messages go into the message file but not into the dedicated files under the right icon.
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Jan 25, 2010
I can’t get my e-mail and when I try to register with att it says that the pin is already active. My question is how can I reactivate or reset the bb pin on-line.
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Mar 23, 2010
I recently upgraded to the 5.0 os but when I activated one the themes and did a reboot my bb is locked and none of the keys are responding...How can I reset it to gain access ?
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May 14, 2010
I reset my blackberry to factory settings using the methods given in this forum for a diff model. the operation was sucessful however after the reset I cant find the software for GPS in my phone. please help. I have a blackberry 9000 bold.
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Sep 12, 2010
After downloading an upgrade to Bold 9000 device received "App error 202 reset" message. Tried to reset and even removed the battery for a hard reset (about 4 times) with no success. Same error message. Any ideas anyone? Cannot reset.
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Mar 3, 2010
9000 v4.6.0.303 - how can I do a full factory reset? I want to completely wipe the device and restore the original setup to re-establish some options that appear missing.
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Nov 10, 2011
I have a used BB 9000 . It had been some enterprised setting exist. The password setting under option catergory is set. I can"t disable it. I try the wipe out the handheld already. It doesn't work.
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Aug 24, 2010
I've got a blackberry 9000 device that I cant seem to reload. My computer (2 of them) have not been able to detect it through Desktop manager 4.6. Some things I've tried were detecting it with Javaloader's USB wipe, but that didn't work as it would not detect. I've tried two separate batteries, still to no avail.
It seems for some reason this blackberry cannot be detected. The device is relatively new, not used for more than a month. I'd love to get this issue resolved with some help.
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