BB Bold 9000 :: Cannot Reboot / Reset After Upgrade?
Sep 12, 2010
After downloading an upgrade to Bold 9000 device received "App error 202 reset" message. Tried to reset and even removed the battery for a hard reset (about 4 times) with no success. Same error message. Any ideas anyone? Cannot reset.
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Mar 23, 2010
I recently upgraded to the 5.0 os but when I activated one the themes and did a reboot my bb is locked and none of the keys are responding...How can I reset it to gain access ?
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Feb 18, 2010
I have the .464, and everything was smooth, i have 35mb memory after rebooting, and the only apps i have is berryweather...today i havent done anything on the phone but he started to reboot himself...one time he reboot himself continuasly 4 times !is this normal?now after recivieng an email he did a reboot again....what can i do ?
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Feb 15, 2010
When I put my bold on charge it almost instantly reboots itself. Sometimes it will be reboot itself again and again whilst still booting up. This can happens 5 or 6 times in a row.When not on charge my phone is totally fine.I have been charging my phone at night and in the morning it is usually charged up (even if it does reboot constantly) however the other morning it had not charged.It also does this when I have tried to charge over USB (connected to my iPod usb mains adaptor) so it's not the charge.I'm running 5.0.0.411.
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Feb 15, 2010
This is the second BB Bold 9000 I have had this problem with.My phone will not reboot. I get the endless loop of:
red light
white screen with black clock
The first time, ATT told me that I needed a new phone. Didn't cost me anything but is a pain in the **bleep** since I have no other phone and I have to walk 4 miles to find a working payphone. Had to do w/o a phone for a week.I have tried removing and reinserting the battery, to no avail.It is now 712 EDT (GMT -5). I will check back later this evening.
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Aug 13, 2010
I'm using blackerry bold 9000.every time I reboot my phone (tried a few Alt/Shift/Deletes and a battery pull) I get the error after the security check on startup."Uncaught Exception: Java.Lang.NullPointerException" this always appears everytime i restart my phone.
- the SMS and MMS icon is lost.
- i cannot find my sms outbox messages.
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Feb 17, 2010
I upgraded my bold 9000 to os 5.0.0 last night and it is now in constant reboot cycle. I let it do all it needed to do whilst connected to pc blah blah blah and it now it just reboots all the time. Gets past the loading bar and then goes to the vodafone screen, then screen turns black, red light comes on, over and over and over again. However, when I plug it in to either my mains charger or the pc, it will boot up OK. Any help would be appreciated as it will soon be going out the window!! Or back to the shop.
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Aug 25, 2010
After installing 5.0.0.822 update, I did a reboot (alt+right shift+del).Usually, the Bold take about 3mins to reboot, however, it only took about 20 seconds. I saw the Blackberry status bar flash for only a second.I felt the phone did not really reboot. I was also noticing some funny errors when accessing pics or ringtones.I checked the memory and saw the Device Memory as "device memory cannot be read."
2 "fixes" I found:
1. reformat device memory
2. reboot again, either alt+shift+del or battery pull
Have you noticed this problem as well? I found another thread of this happening on .681 without much help either..
Device Memory cannot be read
I have fully wiped the Bold and reinstalled 3 times. I can reproduce the error everytime.I guess I can avoid the problem by doing a battery pull every time instead of alt+shift+del...but that's a hassle.Suggestions? Maybe this is just an inherit flaw for OS 5.0 since .681 and .822 are both showing the same symptoms.
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Aug 2, 2010
my phone gets the spinning clock all the time....so i am trying to prevent it from as many apps from running at the same time...so apps you just can't stop.....but i noticed that "Documents To Go Files" automatically starts when i reboot my phone....i went to their site...but could not find the answer....anyway to prevent it from starting in the beg, instead of having to turn it off everytime?
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Jul 28, 2010
I tried plugging it into a wall charger for a day, i tried leaving it unplugged for a day, i tried leaving it plugged into the wall without the battery in for a day. I do not think it is the battery or charging related. Oh, and i have 2 batteries, neither let it boot.
So, i tried all the suggestions about App loader. The PIN is not recognized UNLESS, i plug it in without a battery (after i see the charging icon with red X on the screen). If i try to continue, nothing happens until i put in the battery, which immediately removes my PIN to PIN Unknown or whatever. So, it will continue and loader will freeze at step 2, device initialization.
Anyone had this exact issue or know how to get passed this point?
For reference, i never dropped it or damaged it. Actually i haven;t been using this phone, i decided to update it, all went well. Took the battery out and left it for a couple weeks. Went back to use it and this is what i got. Oh, and I tried JL_CMNDR and nothing happens.
Like i said, no error screen, i get a red LED, it attempts to boot up, but it barely moves and then I get black screen and red LED again and it just loops this process.
* I do have the extra ATT Insurance. However, I've had it for 1.5 years and it has been externally modded to ****. I could easily change it back to stock parts, but the "sticker" is gone. 1. Would ATT let me exchange it? 2. Does it have all my info on it?
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Aug 13, 2010
I recently did a software update on my Blackberry Bold 9000 when prompted by my desktop manager to do so. After the update the phone began running slowly. I then delete a couple applications off the phone such as Myspace and Facebook to free some memory. Then phone had to be rebooted to complete deletion. After reboot, the phone screen turned white and froze. To unfreeze I had to remove the battery. When I put the battery back in, it would not turn on anymore. Could the update have fried the phone altogether?
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Jun 29, 2010
I connect the blackberry to my laptop (lenovo T400) via USB, then the phone asks me to choose mass storage or not. if I choose mass storage the laptop freezes immediately + black screen and then reboot. it happens no matter if I launch desktop manager or not...
When I use desktop manager, if I DO NOT choose mass storage, then it works till I click on media and sync media, the roxio software launches and then it crashes again with exactly the same symptom as describe above.....
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Oct 30, 2011
i just want to know how can i update my blackberry bold 9000 v4 os to the latest os?
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Feb 2, 2012
I have 4.6 os in BB 9000,Am kinda new and dont know much about upgrading it.
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Nov 10, 2011
im trying to upgrade my bold 9000 from 4.0 to 5.0, but when i do, its telling me that its already updated to the lastest soft ware.
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May 25, 2012
I want to upgrade my Blackberry Bold 9000 ..How to upgrade my BB B 9000 ?My current v4.6.0.303
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Aug 30, 2010
How do you do a hard reset. I am going to give my phone to niece and would like to set it back to factory specs.
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Apr 19, 2010
Does anyone know how I can reset my phone to get rid of this error please? Or is it better to take it to an 02 shop (02 is my service provider) and let them do it? I rang O2 earlier and their helpline didnt know how to help me. Ive google this error but cant seem to fix problem
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Mar 18, 2010
I'd appreciate opinions from folks who had a Curve 9320 who upgraded to a Bold 9700. I love the Curve, but am starting to have issues with long periods of watching the hour glass, but also mechanical age issues, like a metal pin that poked through the 5/D key.My only complaint with the Curve, other than the amount of time it spends thinking about itself, is that I could never use weatherbug or any of the weather apps, they just ground everything to a halt.
My carrier is T-Mobile (Albuquerque, NM)
Platform 2.7.0.78
OS 4.5.0.81
Memory Total: 55GB
Memory Free: 8 GB (after deleting a bunch of photos, texts, etc)
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Apr 6, 2010
I have problem with upgrading my Bold to OS 5.0. I already try upgrade through DM and Apploader.exe (removing vendor.xml) but no luck so far. It seems that the new OS won't pop up for some reason.
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Feb 12, 2010
I am a noob so please forgive me ..i had a booting error yesterday where the red light stuck on with a black screen and i had to pull the battery (luckily for me it revived) sadly after it loaded i realized i lost all my contacts however this happened when my brother soft reset it when it was connected via usb to the pc so i guess some current interference buged the loading process.
Then today i soft reset my bold i got a white screen with app loader i believe 523 error reset or something, i cant quite remember but i think thats it however i hit either the end key or the enter key (sorry to so vague guys i got scared) ....after i pressed those buttons it began the reboot cycle ...loaded up and has been fine ever since..just wondering if you think i should upgrade my Os or just leave it i am on 4.6.0.162...
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Feb 5, 2010
after i downgrade to 4.6,i can't upgrade back to 5.0 i've tried to download a 5.0 from blackberry.com or through applicant loader to upgrade ,but still can not upgrade to 5.0
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Mar 9, 2012
My Bold 9000 is running OS4.6, but I want to upgrade it to OS5. However, when I plug it in and run the desktop manager, it says there are no updates available? Is there a way to 'force' the bb to update?
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Aug 13, 2011
I installed the most recent desktop software, yet when I press the upgrade button for the device, there seems to be no new software available. Yet the OS is at least 2 versions behind.
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Jan 22, 2010
I am with v.4.6.0.303, I use this device for enterprise applications but a device is personal and right now I stop use it for a company e-mail so first I'd like remove all enterprise software, I already try with 10 times wrong password and wiping from options menu but still some software remain inside, I like deleting everything and get back to the original configuration.Then I try to install a OS v5,0 but come a dial box with error message ".This blackberry device software.Is only available to user with an active blackberry subscriptions.
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Jan 8, 2010
I had a problem with my micro sd card which was rectified my a BB tech today. After he had me do a reset, my yahoo and hotmail message icons are missing. All of my messages go into the message file but not into the dedicated files under the right icon.
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Jan 25, 2010
I can’t get my e-mail and when I try to register with att it says that the pin is already active. My question is how can I reactivate or reset the bb pin on-line.
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May 14, 2010
I reset my blackberry to factory settings using the methods given in this forum for a diff model. the operation was sucessful however after the reset I cant find the software for GPS in my phone. please help. I have a blackberry 9000 bold.
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Mar 3, 2010
9000 v4.6.0.303 - how can I do a full factory reset? I want to completely wipe the device and restore the original setup to re-establish some options that appear missing.
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Nov 10, 2011
I have a used BB 9000 . It had been some enterprised setting exist. The password setting under option catergory is set. I can"t disable it. I try the wipe out the handheld already. It doesn't work.
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Jan 9, 2010
After .411 upgrade, phone keeps rebooting. my fone is unlocked with t-mobile. anybody have any idea whats going on???
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