BB Bold 9000 :: After Reboot Phone Screen Turned White And Froze
Aug 13, 2010
I recently did a software update on my Blackberry Bold 9000 when prompted by my desktop manager to do so. After the update the phone began running slowly. I then delete a couple applications off the phone such as Myspace and Facebook to free some memory. Then phone had to be rebooted to complete deletion. After reboot, the phone screen turned white and froze. To unfreeze I had to remove the battery. When I put the battery back in, it would not turn on anymore. Could the update have fried the phone altogether?
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Sep 17, 2010
It just finished the reboot it has never taken that long before.
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Jul 12, 2010
i need help please. my blackberry froze, and i am getting with screen with listing of all application but will not do anything what so ever.
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Sep 5, 2010
So i tried updating to 5.0.0.822 and it froze during the update process on the AT&T logo screen for two hours. At this point it seemed like a lost cause so i pulled it but now i cant connect to it or do much of anything.
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Apr 4, 2012
I don't know what happened. One minute I was charging my phone via my macbook, the next minute, it was ringing and all I saw is a blank (white) screen. I answered the call and then, I turned off my phone (by pulling out the batteries). I tried turning it off (again by pulling out the batteries) a couple of times, but all to no avail.
Initially, I though my sytem crashed, but I don't think it's completely busted because my alarm made a resounding noise this morning.
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May 27, 2012
i have a bb bold 9780. two days ago it the screen just turned white and i cant see anything on the screen. however can still recieve calls, texts bbms.i'm lost with out my phone and my insurance was cancelled?
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Mar 14, 2011
My BlackBerry curve works from time to time...I dripped gatorade on it a few months back and the screen turned white but the phone is still on, I can make calls, receive calls and text I just can't see anything on my screen. It came back on it worked for a few days then went out again. After a week or two it came back on and today it went out again. I dropped my last phone in the toilet and that piece of **bleep** wont stop working for anything but a drop of gatorade kills my whole BB screen ughhh...Is there a solution to this problem??
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Jun 20, 2012
My BB Screen has turned white and thwo dark patches are seen on it. The phone is in working condition.I can receive and make call, sms, mails everything, but none of them is visible on the screen. Its a Blank white screen..
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Feb 15, 2012
My Screen Turned white a couple minutes ago It was fine this morning but now I cant use any thing exept for my speed dials I did not drop it or caused it any physical problem I ve tried to unplug/plug the battery then i tried to restore it and to download an update Its a Bold 9780 my provider is Telus and the phone is not even a year old...
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Jan 3, 2010
My bold 9000 cannot be turned on at all. Connected to PC, but Desktop manager cannot see it, nor is My Computer.Unable to reinstall OS.
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Apr 1, 2012
Whenever I turn on my phone, the screen does not turn on and blue,purple, and white lines cover the screen.
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Oct 4, 2011
My phone was working perfectly fine, until the pixels on the screen suddenly became scattered and turned completely white. i took out the battery a few time and all I'm getting is a white screen with a few pink likes running through it. When connected to the computer, it's telling me, the model of my phone and my pin but it wouldn't connect.
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Nov 1, 2011
I have a Bold 9780, my screen turned white suddenly. Phone was kept on the table and it automatically turned white. The other functions are working fine as in incoming calls and messages, but the whole screen is white.
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Feb 15, 2010
This is the second BB Bold 9000 I have had this problem with.My phone will not reboot. I get the endless loop of:
red light
white screen with black clock
The first time, ATT told me that I needed a new phone. Didn't cost me anything but is a pain in the **bleep** since I have no other phone and I have to walk 4 miles to find a working payphone. Had to do w/o a phone for a week.I have tried removing and reinserting the battery, to no avail.It is now 712 EDT (GMT -5). I will check back later this evening.
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Feb 6, 2012
I am facing a whie screen on BB Bold 9000 bought in 2009 ( software version updated ) and when I boot the machine it comes with above error message -" JVM Error 517"unable to access my BB?
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Sep 19, 2011
my phone froze on the reboot screen the other day and now its not turning on at all..i hooked it up to my computer to charge and i dont know what happened after that, it turned off and got as far as the reboot screen..
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Jan 13, 2010
After my blackberry loads completely it has the rogers symbol that shows up after it loads the OS. The screen then fades to completely white. There is nothing on the screen and the backlight is white and never turns off. I tried battery pull number of times. This usually occurs after I start listening to internet radio. It gets fixed when I plug it into my computer last time but Im at work right now and this thing is getting annoying because I can't use my phone.
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Mar 8, 2010
I was wondering if you could help on on this. I had a password lock on my blackberry bold. Since I entered it wrong 3 times, it wiped my software off and all I have is a white screen that says "Reload Software 513" How can I reload my softward back to my blackberry so I can use my phone.
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Jun 1, 2012
I own a blackberry 9000, while charging through mains or through USB, the screen turns white and nothing happens,
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Feb 17, 2010
I upgraded my bold 9000 to os 5.0.0 last night and it is now in constant reboot cycle. I let it do all it needed to do whilst connected to pc blah blah blah and it now it just reboots all the time. Gets past the loading bar and then goes to the vodafone screen, then screen turns black, red light comes on, over and over and over again. However, when I plug it in to either my mains charger or the pc, it will boot up OK. Any help would be appreciated as it will soon be going out the window!! Or back to the shop.
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Jul 28, 2010
I tried plugging it into a wall charger for a day, i tried leaving it unplugged for a day, i tried leaving it plugged into the wall without the battery in for a day. I do not think it is the battery or charging related. Oh, and i have 2 batteries, neither let it boot.
So, i tried all the suggestions about App loader. The PIN is not recognized UNLESS, i plug it in without a battery (after i see the charging icon with red X on the screen). If i try to continue, nothing happens until i put in the battery, which immediately removes my PIN to PIN Unknown or whatever. So, it will continue and loader will freeze at step 2, device initialization.
Anyone had this exact issue or know how to get passed this point?
For reference, i never dropped it or damaged it. Actually i haven;t been using this phone, i decided to update it, all went well. Took the battery out and left it for a couple weeks. Went back to use it and this is what i got. Oh, and I tried JL_CMNDR and nothing happens.
Like i said, no error screen, i get a red LED, it attempts to boot up, but it barely moves and then I get black screen and red LED again and it just loops this process.
* I do have the extra ATT Insurance. However, I've had it for 1.5 years and it has been externally modded to ****. I could easily change it back to stock parts, but the "sticker" is gone. 1. Would ATT let me exchange it? 2. Does it have all my info on it?
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Jan 24, 2010
I am having the same issue as covered in lots of threads before. when i try to turn my phone on (pluged in to the wall charger) it just shows the red led for about 10 seconds and switched to white screen with battery thunder bolt symbol in the middle for abotu 10 seconds and then it repeats over and over again. but my phone does something ive never seen talked abotu on here.
When my red led is on the phone is making this weird noise. kinda sounds like fan comin from the phone. and itll only make the noise on the second time around. any suggestion on the noise and what i can do???? i have gotten a new battery, tried the battery pull, and ive waited 2 days and tried again no luck.
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May 2, 2010
my friend was trying to charge his bold and it was charging but then he got the white screen with the loading clock in the middle, then it shut off and it wont turn back on whatsoever..
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Apr 9, 2010
There seems to be a problem with my blackberry or my blackberry's screen.
Sometimes when I click any of the buttons to wake up my screen to check if I have messages/make a call or what have you...
1. The screen is black white and stays that way for a few seconds before reverting to the normal screen.
2. The screen is covered in static similar to a television except it isn't moving, and the pixels are red, yellow and blue. This either fixes itself after I unlock the phone, or it only fixes the part of the screen where the box that says "keypad is locked" is usually located, and then goes back to normal once I press another button. This happens sometimes even if the phone isn't locked, and if I have a text message open I can roll the type cursor back and forth and that part of the screen will be fixed again.
3. The screen is white, but the red/blue/yellow pixels wash across the screen from left to right, and once I press a button it fixes itself.
It's a Blackberry Bold 9000, only one year and one month old, and at&t is my provider. I'm not sure if it's a coincidence, but the problem seems to have started around the time I put a memory card in it.
I have tried taking the battery out of the phone and putting it back in. Nothing changes.
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Jun 13, 2010
I have been reading some other posts on this board that seem to be close to my problem but nothing seems to be working. My phone was fully charged sitting in the charger all night as per norm, but when I woke up I hade a frozen white screen so I pulled the battery for over 2 min's then put it back in the red LED was constant for 15-20 seconds then off. I have tried charging it and tried putting on a new OS but as soon as I plug any USB in the phone the LED will go off and will not be recognised by my laptop nor will I get any charging LED.
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Jan 17, 2012
My admittedly very old Blackberry Bold 9000 has turned itself off and won't turn on past the white loading screen. It has a constant red light on with a black screen. The red light will disappear and the screen will go white and show the black timer box thingy for a minute or so like it is about to load then the process will repeat. It's been doing this since last night. I've finally admitted its time to upgrade and have ordered a new handset but would like to boot this up even if it is only to transfer current information.
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May 27, 2011
As I was typing in my passcode the screen went white with code then the phone shut down. now it is frozen with a black screen and small clock in the middle with its hand running. I've tried removing the battery and reseting. now I have it charging and its sitll non responsive.
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Jun 15, 2010
My bold9000 always show white screen for some reason. For example, when I lock my phone, then I want to activate it the screen will turn white, and it takes a few seconds to start. What's happening?
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Apr 26, 2011
I had had my Blackberry Curve 3G 9330 for exactly 3 months yesterday and have been pretty happy with it. Upon taking it out of my bag that morning (where there were no liquids), I was horrified to discover that the entire left and middle part of the screen was white, with a gradual faded clearing toward the right. Sounds were still working, I could place calls, but of course can't read any of my contacts or text messages, or commands on my phone. It will be 24 hours submerged in rice as of today until about 3pm
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Jul 10, 2012
one day my screen just turned white and my phone is flashing the red light as if i have a message but i cant do anything its just white ive tried taking the battery out and bakc in it just goes to a white screen?
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May 7, 2010
I understand lots of people have had the same problem, but I just cannot find a solution which works for my Blackberry 8520!It has a white screen showing nothing, it boots once you put the battery in, and the only way to power it off is to take out the battery, I think it also keeps rebooting.I have replaced the screen - still white screen.I have re-installed the OS - still white screen
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