BB Bold :: 9000 Not Recognized By Desktop Software?

Oct 17, 2012

I am running the latest BB Desktop Software on my PC, "Version 5.0 Bundle 1137". It usually will NOT recognise my Bold 9000. I have tried most suggested measures, including closing Outlook opening the BB software. Perhaps going back to an older version of the desktop software?

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BB Bold 9700 :: Not Recognized By Desktop Manager

Mar 12, 2010

I am with T-mobile with a Blackberry 9700 v5.0.0.330 (Platform 5.1.0.91)

I am having difficulty syncing my device to my computer.

I am running Vista 32 bit on a Dell Inspiron 1525.

I have downloaded Desktop Manager 5.0.1 B49 MultiLanguage - Without Media Manager successfully and downloaded the latest version (I have seen elsewhere that this version is suggested for the bold 9700).

My computer recognizes the device but from the Found New Hardware prompt as a RIM Composite Device but In the desktop manager it says that there is no device plugged in.

I have also turned on media card support and mass storeage mode.

I cannot find the appropriate driver through the device manager either.

I did a couple battery pulls and connection re-tries in different usb ports.

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BB Bold :: 9780 Not Recognized By Desktop Software?

Dec 16, 2011

I cannot synchronize my Bold 9780 with my laptop via USB anymore because BB Desktop Software tells me : "Blackberry Desktop Software cannot communicate with the connected device".

I've been using my device for nearby a year now and everything went smoothly until recent times although I haven't changed anything in my settings.

My configuration : v6.0.0.294 on my BB device ; BB Desktop Software release 6.0.0.40 on my laptop ; Windows XP Professional Release 2002 Service Pack 3 on my laptop.

I tried to install the last version v6.0.0.546 via the web but my laptop could not recognize my device. Within the Windows Device Manager, my device is identified as an "Intelligent Blackberry phone" (so no USB port issue). The USB cable is OK (I checked with another one and faced the same issue).

Is the problem due to the fact that the release of the BB Desktop Software on my laptop is different from the one on my device ? By the way, this is the case since the beginning and everything went smoothly until recent times.

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BB Desktop Software :: Bold 9700 - Device Is Not Recognized By Media Sync

Jul 29, 2010

Unit: Bold 9700. I run an HP P8600 Windows XP_SP3. All syncs including Media have worked fine...until now. Media Sync has instead, sunk. Have so far done this: Removed and reloaded DM. Removed and reloaded Media Sync (2x). Tried numerous usb ports and swapping usb cables (both original bb). Cleared check boxes from Power Management from usb root hub thingies, many Windows restarts, many battery pulls, ran calfix.exe. Media card is fine and mass storage is turned on. When BB connects, should it appear as a removable drive in My Computer? This is not happening. Problem is only with Media Sync.

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BB Bold 9000 :: New Desktop Software 6.0

Aug 11, 2010

Software Name: BlackBerry Desktop Software v6.0
File Name: 600_b042_multilanguage.exe
Download Size: 100.004 MB
Published Date: 08/10/2010

Available for download from
BlackBerry - BlackBerry Desktop Software
Comment: This version has a cleaner look and is easier to navigate then prior versions

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BB Bold 9000 :: Desktop Manager Unable To See Bold On Windows 7 64-bit

Jul 11, 2010

I have been going through this forum for a while and have tried all of the fixes that I can find to no avail. I have a brand new Windows 7 64-bit machine, that never had the Desktop Manager installed. I have installed version 5.01 off of the web site. Windows is able to see the Blackberry in the Device Manager just fine and I can also see the internal storage available under My Computer and I can access all folders. The Virtual Ports (COM3 and COM4) are also available in Device Manager.

I went through and followed the clean uninstall and reinstall instructions and various other suggestions that I have already seen. For whatever reason, the Desktop Manager still won't see the BB. When going into Options in the Desktop Manager, it shows that USB is selected but still nothing under PIN.I am connected to the straight USB port on the back of the computer and have tried several there.

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BB Bold :: 9000 Is Not Connecting With Desktop Manager

Sep 10, 2012

my blackberry bold 9000 is not working.. i mean 2 days before it suddenly reboot and after that it wont start. its red light flash for 30 second then its tried to loading but in 10 seconds it reboots again and it is not starting. even when i tried to connect it with pc, it is not connecting with desktop manager. i am worried. i searched for all solutions but not getting any usefull information.

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BB Bold 9000 :: Gold World Icon On Desktop

Sep 10, 2010

After looking thru all of the manuals and comparing icons I cannot find what the gold icon at the top which looks like the Internet is tell me. We spent an hour on the phone to AT&T support with no help. The icon is gold round with gridlines as latitude and longitude. The number "1" is beside it. It is at the top to the right of the email icon. I have a screen capture of it.

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BB Bold 9000 :: DeskTop Manager Device Password

Jun 19, 2010

I have had my phone for a year in August and I love it, but when I finally have time to work with and learn, it is asking for a DEVICE PASSWORD. Where do I find the password for my desktop manager?

trying to figure out what to do. Please direct me in the right direction.

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BB Bold 9000 :: Keystore Password On Desktop Manager

May 13, 2010

The desktop manager is asking for a pssword everrytime I connect my blackberry to my laptop. I have tried the passwords that I know I normally use, but now I am at the 9th attempt and not sure what will happen if I try one more time.

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BB Bold 9000 :: Desktop Manager 6 Deletes Wallpaper After Sync

Aug 22, 2010

I downloaded Desktop Manager version 6 per a prompt from version 5 to update my software. Now everytime I sync my BB, it erases my wallpaper and sets it to the default. Totally irritating!My phone is a 9000 Blackberry Bold, my service provider is AT&T.

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BB Bold 9000 :: Connecting Using Bluetooth With Desktop Only Works Once - Then Reset Is Needed

Mar 13, 2010

I am running Vista with Black Berry Device Manager 5.0.1.11 and BBDevMgr 4.1.0.12. I am using the latest Microsoft Bluetooth drivers.

I can connect once and synch several times with my Blackberry Bold 9000. But as soon as I disconnect once, the Device Manager does not connect anymore when trying again.

I do recognice in the Bluetooth status window - both on the BB and Vista - that there is a short connection and breaks again. That repeats all the time.

If I try to search again for the BB, it is not found anymore. It is still registered in the Bluetooth devices but the Device Manager does not find it anymore.

Deleting the entry in the the Bluetooth device section does not help. I do have to do a reset (battery out or the alt-shift-del key) then I can reconnect once again.

Someone does have the same problem?

I am quite sure that the problem is in the Device Manager (not the Desktop Manager) - but it can also be a device software and / or hardware problem.

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BB Bold 9000 :: Desktop Software V6 Application Loader Won't To Click Button

Sep 9, 2010

Desktop Software V6 application loader for new software for Bold 9000 won't allow the "apply" button to be clicked. Says "exceeded available storage" (124.5 mb), which is unchaged even after I deleted several large apps from the BB and rebooted. How do I get the application loader to work?

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BB Bold 9000 :: Reload Software 513 - Unable To Detect Phone Through Desktop Manager 4.6

Aug 24, 2010

I've got a blackberry 9000 device that I cant seem to reload. My computer (2 of them) have not been able to detect it through Desktop manager 4.6. Some things I've tried were detecting it with Javaloader's USB wipe, but that didn't work as it would not detect. I've tried two separate batteries, still to no avail.

It seems for some reason this blackberry cannot be detected. The device is relatively new, not used for more than a month. I'd love to get this issue resolved with some help.

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BB Pearl :: 9105 Not Recognized By Desktop Manager V6 OR V5?

Jun 8, 2011

my BB Pearl 9105 is not being recognized by BB desktop manager v6 OR v5 windows is recognizing it and it is accessible through windows explorer but completely fails to connect to desktop manager. have re-installed and re-donwloaded it multiple times but its always the same.

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BlackBerry :: PlayBook Not Recognized By Desktop Software?

Aug 11, 2010

Work Machine issue - Windows XP: I have installed, removed, shut down and re-installed the latest Desktop Software 6.0.2 B45, but cannot get the Desktop to recognize my Playbook. Also the system does not recognize the machine as a mass storage device either

Home Machine Issue Windows XP: I have done as above and now not only does the softare not recognize the Playbook but it reloads 6.0.2 B45 each time it is connected. The computer recognizes the Playbook as a mass stoage device, but at 570 MB 100% full (its a 64 G machine)

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BB Storm 9530/9500 :: Data Not Recognized By Desktop Error / Trying To Restore Backup File

May 1, 2010

I went to the Verizon place a couple of days ago to see if they could get my phone to stop freezing and running slow. Well they accidentally deleted over half my pictures and my phone is the only place I have those pictures. Well luckily, I thought, I have a backup file and my pictures will be on there. But whenever I try to run it I get the error "data not recognized by desktop!" Some of these pictures are really really important to me and I want them back. Is there anything I can do to make the backup file work? Will it even contain the pictures? I have a blackberry storm and the verizon place said I have the most updated software.

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BB Bold 9000 :: Why Cant Rim Develop A Bold 9xxx With The Body Of Bold 9000

Jan 23, 2010

Why can't RIM develop a Bold 9xxx with the body of the Bold 9000 with larger memory, Trackpad, better camera? They've done it with the Tour and Curve. Plus they've got all the parts available already, just need a little engineering to fit the trackpad and everything else. C'mon RIM. We know you can do it. I'm sure you'd sell millions of them.

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BB Bold 9000 :: Bold 9000 VS Curve 8530 / Does One Perform Better Than Other?

Mar 4, 2010

Quick question. I am starting a new Job and they are getting me a superbasic Perl. I need this for work and so I will be forking some dough out of my pocket to get one of the two following phones: Bold 9000 (I'll pay 100$ Canadian, not Us) Curve 8530 (pay 24.99$ Canadian). I am very used to the Iphone and HTC Touch Pro 2 (not trying to start a flaming/argument/anything else , its just what i'm used to). I am very used to browsing with the other phones and I have heard that BB phones are not up to par, so my expectations will be low. Out of the two phones however, does one perform better than the other (Curve 8530 vs Bold 9000)? Out of the two phones, which one do you recommend overall. I have read that the Bold 9000 even though it is older, it still outperforms the 8530...

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BB Bold 9000 :: Seeking Help For Broken Bold 9000 Screen

Aug 30, 2010

I dropped my BlackBerry Bold 9000 on the weekend and damaged the LCD screen. The device still works, but two thirds of the LCD is now white and there's what looks like an inkblot on the left side of the screen. I'd like to try to fix it, but don't really want to shell out a lot of $ to do so --- I'm a month away from upgrading.Does anyone have any suggestions, or perhaps a dead BlackBerry with a working screen that you're willing to part with? A DIY repair -- this is out of warranty anyway -- looks straightforward, but I'm not sure I want to spend the $100 or so for a new OEM part to replace the LCD screen.

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BB Bold 9000 :: Scratches On Bold 9000 Keyboard?

Feb 6, 2010

The top row of my keyboard has fine scratches on it, is there anyway of polishing these out?

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BB Bold 9000 :: Bold 9000 Does Not Save Pictures

Jan 11, 2010

My Bold 9000 is one month old and stopped saving pictures taken with the camera. Have tried the battery pull trick several times.

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BB Bold 9000 :: Bold 9000 Not Connecting To Internet

Jan 26, 2010

I have a bold 9000 and I can not connect to the internet. Carrier is AT&T and I live in the North East (NYC area). Worked fine up until yesterday (Jan 25). Now gmail, facebook, browser - none work. I've tried the battery pull, turning on/off the network, run a diagnostic test from mobile network options. In the mobile network test i get the volling anomolies "Blackberry PIN-PIN: No" and it says can't connect to my email (gmail).

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BB Bold 9000 :: Bold 9000 Red Light / No Power On

Sep 18, 2010

A few days ago I pulled my phone out of the holster and It was really hot and when i looked at it i realized it was off, and wouldnt turn back on. just a red light comes on like normal upon a battery pull but after it turns off the red light comes back on again once more then stays off for good. unless i plug it in then it comes on and goes off all the time. I got it powered back up yesterday but then it did it again. Today I plugged it in and I saw a picture of a battery come up on the screen showing it as empty, i was hoping that meant it might charge up. but no such luck. My main objective is just to get the phone up long enough to back up the info on the phone.

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BB Bold 9000 :: Bold 9000 Vs Curve 8520

Mar 14, 2010

I have the possibility to buy the BB bold 9000 and the curve 8520 almost at the same price. What would you suggest?

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BB Bold 9000 :: Will Get A Longer Battery Life If Use Battery Of A 9700 In A 9000?

Feb 19, 2010

I was just wondering. As it turns out that the 9700 and 9000 share the same type of battery, so how is it that the bold has a far superior battery life over the 9000? Some have reported that the 9700 can hold charge upto 2 days even after heavy usage. So i was wondering are the batteries really identical in every way as claimed? and if they arent is it possible to swap the battery of my 9000 and expect a longer battery life? coz the one im having right now only seem to hold charge for about 15hours with fair usage on a 5.0 OS Zain Kuwait.

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BB Desktop Software :: Desktop Redirector Error After Update / Desktop Manager 5.0.1

Mar 29, 2010

After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.

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BB Bold :: ID Not Recognized?

Oct 1, 2011

I have just switched to a new bold and transferred by desktop manager, when I try to log into app world or blackberry protect it is saying my username and password not recognised, I can see the e mail address is .con instead of .com and think this may be the problem when I set up the done with a typo error, can I change this ? I have created a new bb ID but the fine keeps asking for the username associated to the phone, I have tried to change the password on my original login and have the same problem

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BB Bold :: ID Is Not Recognized?

Aug 11, 2012

i have just switch from one cellular provider to another. when i entered my new SIM, i was asked to fill in my blackberry ID password. I did not know it, so i entered this web-site and chose a new one, but it still rejects me. how much time it takes the system to identify my new password, or whether i should do anything to 'tell' my machine that I changed password?

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IPhone :: Not Recognized  On Windows 7 But Recognized On ITunes?

Mar 25, 2012

I follow all the steps to make my iPhone recognized on iTunes.But it is not recognized on Windows 7. It don't appears on My Computer, and it does not ask for install driver when I plug it in.

Info:
iPhone 4, iOS 5.1

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BB Bold :: ID And Password Not Recognized?

May 29, 2012

Trying to setup email on new Bold 9930 with Verizon Wireless.Not using any Enterprise services.My email says No service established yet, going to setup wizard....OK, but it recognizes my Blackberry ID, but does not accept my password, with a message that either ID or password is wrong.I did not forget it, did not enter any other password, and did not make an error in it.Could another BB user have my ID that I tried to use? (I had problems getting the setup to give me that ID, so I tried inputting <Personal Content Removed> in the field, since they don't tell you a format to use).BB shows that <Personal Content Removed> is my ID.How do I verify with Blackberry what they setup for me? How do I change it?

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