BlackBerry :: PlayBook Not Recognized By Desktop Software?
Aug 11, 2010
Work Machine issue - Windows XP: I have installed, removed, shut down and re-installed the latest Desktop Software 6.0.2 B45, but cannot get the Desktop to recognize my Playbook. Also the system does not recognize the machine as a mass storage device either
Home Machine Issue Windows XP: I have done as above and now not only does the softare not recognize the Playbook but it reloads 6.0.2 B45 each time it is connected. The computer recognizes the Playbook as a mass stoage device, but at 570 MB 100% full (its a 64 G machine)
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Mar 25, 2012
how to unlock the blackberry PlayBook?
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Aug 4, 2012
I have a playbook which i registered my blackberry ID with. However I just purchased a torch 9810 and I am trying to sign into my Blackberry ID (to register) and it keeps telling me invalid username or password, but I can sign in on my pc and on the playbook.
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May 9, 2012
I have two laptops by HP with Windows 7. I am using them as development machines.On one I can connect the playbook but on the other one I cannot connect it. It always goes into driver installation mode. No matter how many times I have reinstalled the driver, it doesn't detect the playbook. WiFi connection works though. The USB connection fails.
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Apr 21, 2011
I am trying to access App World with my playbook. I do not have wifii but have successfully connected to the internet using the blackberry bridge and tethering feature.
My smart phone - the bold 9000 - is tethered to the playbook; I can access app world from my phone; My phone is on a 3G network.
The message I get is that I am not connected via Wifii and cannot access app world. But, if I can access the internet, why can't I access app world?
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Mar 8, 2012
My playbook just decided not to connect to the wifi. I have my friends playbook right beside it, I checked to make sure all the settings were the same, yet it won't connect.
The bars are not illuminated.
When I goto to setup I can connect, and it appears to connect, then when I goto the main screen it is not connected. My playbook is a few months old (and I have connected to many Wifis) and I recently updated (mid-feb) to the new operating system, but it has been working fine until yesterday.
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Apr 17, 2012
Im not able to turn on my playbook. I have it pluged in and it is not charging no light is comming on, I have tried pluging it into my computer and to the charger, nothing works?
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Oct 22, 2012
i got a new BB Playbook but cannot connect to my Laptop. I have upgraded to the latest software and my laptop has Windows 7 Service Pack 1 in it. Why is this so difficult? I have followed all steps i know and advised in the threads but still it's not straight-forward.
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Feb 21, 2012
I've just updated the OS to 2.0 and all the apps just crashes on me and the playbook would not do anything. Tried to restart it three times already and still the same problem. Now, after a 4th restart, the machine would not even let me log in.
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Oct 27, 2012
In App World, Under "My World", I am unable to see a delete button for the app "Resistor Ohm".I've upgraded to the latest OS version. I suspect the disappearance of the button is due to the app not being declared compatible with my OS version.While I can understand not being able to install the app anew, there should always be a way to delete an installed app.
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Feb 5, 2012
I'm looking for an application to download any video to my Playbook.
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Jun 14, 2012
I purchased recently a second hand Blackberry Playbook and the first thing I did was a software update. After the update the device booted normally but it couldn't detect any of WiFi (802.11b/g) access points that I have home and in my work (3 different hotspots in total). I searched on the support site for the problem and I saw that some others have faced the same issue and they fix it by doing a full wipe out (factory reset). So I tried the same with no success, now my device boots and I am unable to complete the first registration that can only be done via WiFi. I also tried to re-update the device several times using the latest Desktop Software, but the result is always the same no Wifi detected.I contacted the Greek subsidiary of the store that the device purchased and they told me that I must contact with RIM central branch because the RIM support policy about this product (Playbook) is that customer gets support directly from them. The store that the Playbook originally purchased is Expansys France and I have scanned the invoice as evidence of legal purchase and valid warranty.Please advice me how can I get support for the product because I sent an email and the reply tells me that I need to submit BlackBerry inquiry via approved channel Blackberry Playbook wifi problem.
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Jul 3, 2012
My Blackberry playbook is now off after a critical low battery turning off. Either I try to charge it couldn't been charged any moment.
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Jul 26, 2010
I bought my Play about a year ago, and it was fine until last month, when after upgrading my Playbook, the front face camera stopped working. Now, after a month, the back camera has stopped working as well. I have tried upgrading to the latest software, but it hasn't worked. What should I do?
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Apr 12, 2012
I purchased a Playbook a week ago, have tried three times to do the initial download which I guess has to happen before you can do anything else with it. I was following instructions correctly to the best of my knowledge but everytime it says "download failed." I am very concerned that I register my new Playbook in time to get the warranty. I use a local ISP, DSL connection.
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Dec 1, 2011
I have just downloaded all the new Blackberry Desktop updates and it still won't synchronise my outlook contacts with the Playbook. I have made a similar post before but got no answer that worked, come on guys please tel;l me how to get my Outlook (2010) contacta copied to my Playbook. Thjis problem is so frustrating . When I purchase the curve you were sble to swiftlt solve the problem telling me to use Synchamatic software but they have not got a similar solution for the Playbook, I have over 400 contacts please assist, I've waited over 6 months for a working solution.
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Sep 27, 2012
Cannot retrieve Tiff files in Playbook.
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Aug 16, 2012
I'm not familiar with purchasing phones in Canada but I've been asked to get a Playbook 4G LTE. If I walk in to a Rogers or Bell store and buy a no contract Playbook is it carrier unlocked? Or do I have to request an unlock at time of purchase in store?
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Jul 16, 2012
I have just spent ages on the support line talking to someone who didn't seem to know any thing. How do I copy the contacts from my bold 9900 to my new playbook? When I try to sync with my laptop it only offers media sync and the gives a message that I have not selected media to sync.
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Sep 27, 2012
I cannot retrieve bbm groups & chats in Blackberry Playbook when I connect to Blackberry device via Blackberry Bridge...
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Jul 3, 2011
i am unable to access my internet bank using my Play book. i can't get past the page which asks for my password.
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Mar 5, 2012
my PlayBook's screen colours mess up when light pressure is applied to back of the device.
[URL] The first image is what the issue looks like (this is when I lift it off a surface). 2nd - supposed to look like. There is also a video that shows the problem in action.
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Mar 27, 2012
Can I access internet by installing a data stick on to my BB Playbook?
The data stick is normal USB and the installer is bundled inside it and supports windows installation.
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Mar 12, 2010
I am with T-mobile with a Blackberry 9700 v5.0.0.330 (Platform 5.1.0.91)
I am having difficulty syncing my device to my computer.
I am running Vista 32 bit on a Dell Inspiron 1525.
I have downloaded Desktop Manager 5.0.1 B49 MultiLanguage - Without Media Manager successfully and downloaded the latest version (I have seen elsewhere that this version is suggested for the bold 9700).
My computer recognizes the device but from the Found New Hardware prompt as a RIM Composite Device but In the desktop manager it says that there is no device plugged in.
I have also turned on media card support and mass storeage mode.
I cannot find the appropriate driver through the device manager either.
I did a couple battery pulls and connection re-tries in different usb ports.
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Oct 17, 2012
I am running the latest BB Desktop Software on my PC, "Version 5.0 Bundle 1137". It usually will NOT recognise my Bold 9000. I have tried most suggested measures, including closing Outlook opening the BB software. Perhaps going back to an older version of the desktop software?
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Jun 8, 2011
my BB Pearl 9105 is not being recognized by BB desktop manager v6 OR v5 windows is recognizing it and it is accessible through windows explorer but completely fails to connect to desktop manager. have re-installed and re-donwloaded it multiple times but its always the same.
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Dec 16, 2011
I cannot synchronize my Bold 9780 with my laptop via USB anymore because BB Desktop Software tells me : "Blackberry Desktop Software cannot communicate with the connected device".
I've been using my device for nearby a year now and everything went smoothly until recent times although I haven't changed anything in my settings.
My configuration : v6.0.0.294 on my BB device ; BB Desktop Software release 6.0.0.40 on my laptop ; Windows XP Professional Release 2002 Service Pack 3 on my laptop.
I tried to install the last version v6.0.0.546 via the web but my laptop could not recognize my device. Within the Windows Device Manager, my device is identified as an "Intelligent Blackberry phone" (so no USB port issue). The USB cable is OK (I checked with another one and faced the same issue).
Is the problem due to the fact that the release of the BB Desktop Software on my laptop is different from the one on my device ? By the way, this is the case since the beginning and everything went smoothly until recent times.
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Apr 17, 2011
I've been scouring the internet for solutions and can't find any help. Here goes:I have a blackberry 8820 with TMobile as my carrier. I purchased the blackberry off ebay (it was unlocked and previously used with AT&T) and it has worked for the past several months just fine.A few days ago I recieved the JVM error 102, after looking for solutions and none of them working, I just reinstalled the OS through the desktop manager (version 4.7).Now the phone is able to start up and seemingly function properly, however: the phone has reverted to its original AT&T theme and it does not recognize my SIM card. The entire GUI is different than it was previously, and it is incapable of making any calls nor connecting to the T-Mobile network. I have not loosened any screws or otherwise made any modifications, and I've no clue what to do.
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Apr 4, 2012
I have been using Blackberry protect and App world with this device but recently it sent me a mail to validate my ID credentials. The problem is that through the device I cannot validate as its returning error of invalid password / ID.I can log on with same password and ID on my desktop PC and recognises this device but it could not communicate with it. It started yesterday. BlackBerry ID not recognized via device
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Jul 29, 2010
Unit: Bold 9700. I run an HP P8600 Windows XP_SP3. All syncs including Media have worked fine...until now. Media Sync has instead, sunk. Have so far done this: Removed and reloaded DM. Removed and reloaded Media Sync (2x). Tried numerous usb ports and swapping usb cables (both original bb). Cleared check boxes from Power Management from usb root hub thingies, many Windows restarts, many battery pulls, ran calfix.exe. Media card is fine and mass storage is turned on. When BB connects, should it appear as a removable drive in My Computer? This is not happening. Problem is only with Media Sync.
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Jul 16, 2012
On my BlackBerry phone it is possible to change the reply to address on email but I cannot find how to do it on my new playbook.
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