BB Curve :: Can't Connect To The Desktop Manager
Oct 7, 2011
I can't connect the blackberry to the desktop manager, it doesn't recognize my phone on the computer, but that happened when I updated my desktop manager to the next version. Because before that it worked very fine.I tried to change the configuration on the desktop manager but it didn't work out. My computer doesn't recognize my phone as an usb device either.
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Feb 2, 2012
My phone asks me where i want to charge, Usb or media sync. and my computer asks if i want to open the files but really all i want to do is use desktop manager. Ive tried the Device manager method, ive uninstalled and reinstalled i dont know what to do?
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Dec 2, 2011
I am tring to connect my curve to the desktop manager via bluetooth, the bluetooth page is grayed out and i get the message your pc does not meet the prerequec ets
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Aug 17, 2011
After installing Desktop Manager, it says 'to begin plug in Blackberry via USB'. I have done this in every possible way... but the computer doesnt recognise it at all...
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Feb 18, 2010
I have a Blackberry Storm 9530 that I have been using for about 8 months.
I generally sync it about once per day with Microsoft Outlook using the Desktop Manager through a USB connection.Today it would not sync!The PC recognized that I had plugged it in so I am assuming the USB cable is OK.The bar on top of the Desktop manager shows "Disconnected" and the bottom left corner of the Desktop Manager shows my connection as "none"If I try to sync it, a Device Connection box opens up asking for the PIN but does not allow me to type anything into the box.
I have rebooted both the Blackberry and PC a few times to see if this would solve my problem - did not work.
I have also tried other USB connections on my PC.
I have not loaded any new software onto the PC recently, my antivirus program is up to date.
I have read through the help files and cannot find anyway to get it to reconnect.
What do I have to do to get Connected? Do I have to reload the Desktop Manager software or ?
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Mar 9, 2012
I have a BB Bold 9000, and I can't seem to connect to BB Device Manager. It's recognized on my computer as mass storage mode, but it won't connect to Device Manager, and just says Connect your Blackberry device.
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Sep 3, 2011
My PC sees my Blackberry plugged in, but the Device Manager tells me to Connect, and I can't sync my contacts, etc.
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May 22, 2012
I have a 9860 that froze on me & rebooted, once it got past the black blackberry loading screen, it goes white and says Error 205 Reload Software.. Its on a constant loop of rebooting and this screen. i tried following the instructions giving on [URL] however i cannot get my phone connected to the desktop manager.
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Jul 20, 2012
i am using att branded unlocked 9810 on t mobile. recently i updated it to 9810jAllLang_PBr7.1.0_rel998_PL5.1.0.230_A7.1.0.284. it worked fine for a hour after that i uninstalled one of the app from my BlackBerry Desktop Software the phone restarted and since then it is stuck on att welcome screen i pressed the phone button and i can see my contacts even make and receive calls switch between 5 default application but the phone wont go home screen. also i am unable to connect to my desktop manager.
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Mar 11, 2012
Handset: Torch 9800
Desktop Manager Version: 5.0.0.11
Problem: When I connect Torch with PC and start Desktop Manager, DM asks password for BB. Once the password is punched, DM takes some time to connect i.e. a PC and BB is shown on Torch screen, trying to connect to each other AND then DICONNECTS.
Actions Already Taken: I have uninstalled and reinstalled DM. I have taken out battery and reboot BB. BUT problem persists.
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Dec 24, 2010
I got a new 8520 recently and on Monday. Hooked it up to my PC and transferred all my Address Book Contacts & Calendar to the phone using Desktop Manager.Next day I got the activation code from my company and put it in and hey presto I was getting emails. Next day I connected it back up to my PC to make some changes to my Calendar and after that the emails stopped.I had to get a new activation code and it was back online however the day after that after I connected again to Desktop Manager it stopped receiving emails again. Back receiving emails again after getting another activation code.Speaking to others in my company who have BB, they have said their contacts & calendar automatically update on the phone when they change it on their PC but it doesn't happen on mine.Any ideas to help me out? Where am I going wrong?After the first time I got the activation code and connected to the PC, it wouldn't sync the Address Book Contacts as it said it was set up for wireless synchronisation but I never set that up?
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Mar 14, 2012
my blackberry bold 9900. Everytime i connect to the desktop manager it asks for a device password. I used my pin but no luck. What is the password??
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Jan 6, 2010
I have this error code on start up. I read the other forums and have tried safe start up (by holding the back button) does not work, tried to erase the lastest 3rd party app via bb desk top but will not connect, and tried to download BBSAK but I cant seem to download the free app, the site is not letting me register. What can I try next? Can anyone email me the BBSAK app?
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Mar 29, 2010
After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
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May 15, 2012
When downloading the blackberry desktop manager,the form asked of country and city,but it showed loading countries without it loading,now I can't download the desktop manager so as to connect my smartphone to my laptop
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Feb 8, 2010
I bought a new blackberry, installed the OS from the Black Berry Website, but the desktop manager had no applications on it. My blackberry did not have blackberry messenger and notepad/memopad. I was able to download blackberry messenger, and that does show up on my desktop manager now, but I haven't found a notepad/memopad to download. Can anyone offer suggestions as to how I can get a notepad on my blackberry?
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Oct 6, 2011
I have a Curve 8330 and cannot get the Desktop Manager to connect with it. This was a frequent problem for a long time until the latest DM upgrade. Suddenly, now the same thing is happening. DM just shows "connecting" but no connection takes place. I have uninstalled then downloaded and reinstalled v6 but all in fain.
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May 2, 2011
Anyone know why I can't upgrade from OS5 to OS6 using desktop manager?
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May 10, 2011
i have a blackberry curve 9320 i have the desktop software could you tell me where i get the desktop manager
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Apr 15, 2011
i am unable to sync with my laptop (with new 9330/curve 3G) as Desktop Manager says my BB isn't connected. i am using the cable that came with thenew 'phone.the laptop can access the media on the 'phone, the laptop recognizes that the deivice is connected.
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Jan 14, 2010
Can you add contacts using the Desktop Manager software? I'm really, really lost on how to enter them without having to type them in with the tiny little keyboard.
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Feb 2, 2012
Does anyone have a link to the older version of blackberry desktop manager?
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Nov 2, 2010
I can view media card photo's on my phone I'm unable to see them on Blackberry desktop manager.
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Nov 13, 2012
I have bb 9380 curve which has 7.0 OS, i want to update it to 7.1. I have downloaded 7.1 device software and installed it in PC but when i try to update this through Desktop Manager it shows me " There is no update available for your divice" ...how can i update?
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Feb 3, 2010
When I plug in my USB cable bb desktop will not reconize my blackberry
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Sep 7, 2010
I cannot find another thread with answers about what I am looking for so am making a new one. Please forgive me if I overlooked something.
Recently I upgraded my computer to Windows 7 from Vista.Now, the computer doesn't recognize my BB, and Desktop Mgr doesnt *find* the BB when plugged in. All worked perfectly before I upgraded the OS on my computer....now, nothing works. I tried reinstalling the software but that did not help.Please advise on what I should do or try.
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Feb 8, 2010
I'm new to the Blackberry Forum and would really appreciate some help! I bought a new blackberry, installed the OS from the Black Berry Website, but the desktop manager had no applications on it. My blackberry did not have blackberry messenger and notepad/memopad. I was able to download blackberry messenger, and that does show up on my desktop manager now, but I haven't found a notepad/memopad to download. Can anyone offer suggestions as to how I can get a notepad on my blackberry?
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Mar 8, 2010
I have Verizon Wireless 8530 Cruve, I am running Windows 7. When I open the desktop manager and plug in my phone the computer shows it but not desktop manager. I have uninstalled desktop manager and reinstalled it, I have also rebooted the computer still nothing. I plug my husbands pearl in and it connects just fine.
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Jun 5, 2010
I just installed Blackberry Desktop Manager to my Mac. It looked like it synched up the phone to the manager just fine. I selected the two-way option for my Contacts. But I can't seem to find any support or help as to how I can view the synched up/backed up contacts. Can anyone offer support with this?
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Nov 6, 2011
Am unable to access Desktop Manager, I get the message 'B. Desktop Manager has stopped working' I have uninstalled the programme and downloaded it again from this site. Have just tried again and getting the same message.
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Mar 10, 2011
Is there a way to do a backup (in the SD memory) from the Handheld without using Desktop Manager
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