BB Torch :: Desktop Software On Win7 Unable To Link Via Bluetooth To 9860?
Dec 4, 2011
BB desktop software on Win7 unable to link via Bt to torch 9860, it says troubleshooting needed.. no driver on win7? However it works for transfer files from PC to device.
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Jul 16, 2012
I bought an unlocked BB Torch 9860, for same reason I don't know why, it doesn't work in 1900 Mhz Band, that produce I can't link to the 3G network in my country. Is it possible to solve the problem?
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May 22, 2012
I have a 9860 that froze on me & rebooted, once it got past the black blackberry loading screen, it goes white and says Error 205 Reload Software.. Its on a constant loop of rebooting and this screen. i tried following the instructions giving on [URL] however i cannot get my phone connected to the desktop manager.
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Nov 24, 2010
I have a Torch 9860 that has problems with my new 2012 Hyundai Santa Fe. I can pair it with the bluetooth in the car, and it will sometimes keep the connection on the next trip, but usually I get a 'connection failed' message.If I revert to the previous OS version, the problem goes away. I had to have the phone replaced recently, though, and the problem is back. It works great with a Jabra earpiece, but not with the car. I could do the same downgrade, but I would prefer not to.
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Nov 14, 2011
I am unable to pair my Torch 9860 with my Windows 7 Home Premium 64-Bit Laptop (the laptop
is Fujitsu AH530/GFX). I have:
1. Reinstalled the BB Desktop Manager several times;
2. I reinstalled the Bluetooth drivers several times
3. Reinstalled all Windows features
4. Enabled all ports and communication services in Windows and Windows Firewall
5. I deactivated and reactivated by anti-virus
The Torch recognizes the laptop but the laptop doesn't recognize the Torch. I've been on the Fujitsu website and reinstalled all the drivers.
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Aug 11, 2010
I just upgraded to Blackberry Desktop Software 6.0.0.40 and after i tried to do my first synchronization i noticed that my Calendar is inactive and it says "Not Installed" at the BlackBerry Desktop Software.
I am using Win7 with Outlook 2007
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Aug 18, 2010
I am using a Blackberry Torch and have the newest version of the Desktop Software (v6).When I try to setup my synchronization it gives me options for ASCII and Yahoo but not Outlook.What can I do? I have installed the software on several other laptops with their Blackberry Bold (both 9000 and 9700) and this hasnt been an issue.I have uninstalled and reinstalled the software but with no new luck.
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Oct 24, 2011
I've just received my first Blackberry and have been through the setup. However I am unable to receive or send emails because it says either my password or my email address are incorrect. The email address is definately correct and the password was only set up this morning so that's correct. It's a business email, not BES or Hotmail. Is it my Blackberry password it's asking for or my email password?
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Feb 13, 2012
how can I turn my BB 9860 completely off? Whenever I press the Power off button from the menu or the hard key, the screen goes off however the phone does not switch off, it just disconnects me from wireless networks and the phone freezes mostly. The only way I am able to turn the phone off completely is by removing the battery. I have tried holding the power off key for a long time but that is of know help.
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Nov 9, 2011
what if i disconnect the BlackBerry smartphone from the computer when updating device software using desktop software?
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Nov 14, 2011
I have upgraded my old blackberry to a Torch 9860 and my old phone data was transferred, i can access my enterprise email. After downloading the Blackberry App World's latest version i am not able to login to the Blackberry ID account, while my username and password is valid as i am able to log in to the website using the same ID and PW.thing is working except the telphone and enterprise email, i am not able to setup my yahoo email or gmail accounts, coz everytime its leading to the verify Blackberry ID screen and when i key in it says " Unable to login to your Blackberry ID account" its not telling wrong password, there must be something i am missing during the setup process.
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Jul 7, 2011
I am unable to link my email accounts by clicking on Internet Email Account. When I click on this tab, nothing happens. Here is what I have tried:- Boot the phone when it is on- Checked the site http://<brand>.blackberry.com/rest/EmailClient/ , shows the error url could not be retrieved.
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Jun 28, 2012
Files in the csv format are unable to display in my bb torch 9860, update me any application I need to install to display the csv files. I went thru documents to go (option) when browsing for the file it is not showing csv file in the media card.
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Oct 29, 2011
I have just recieved my new 9860 and have a recurring problem throughout the phone. The easiest example is when you use apps like facebook for the first time, you see a terms and conditions pop up. At the bottom of this popup is a small blue arrow to indicate there is more to read if you scroll down. I can't scroll down... the cursor just goes off screen.
This problem is persistant throughout the phone in the blackberry side menu, the home page and on web pages. Basically I cannot scroll anything that requires scrolling to view more. The cursor just dissappears off the screen.
I have tried removing the battery (whilst turned on) to no avail. I have tried adjusting fonts (another list that will not scroll) and Orange tech support were unable to help.
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Apr 18, 2012
i have recently bought a 9860 although i have regestered and sbscribet to bb servs i can not settup my e mail account the only i get when goto setup email is to activate an enterprice account ... have spoke to orange (absolute useless) thay say thay cant assist as blackberry problem cant get any assistance from blackberry.
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Apr 12, 2012
I have searched all over to try to find the answer to this with no luck. I do not want to tether my iphone or transfer files wirelessly over BT. I merely want to set up my phone as a PHONE via bluetooth to my computer so that I can use it as a microphone on Skype and on OC. I can connect the phone but it fails even when I have installed the peripheral driver. My computer sees the phone but it will not pair.
Info:
HP, Windows 7, 32 Bit
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Aug 3, 2012
I am unable to connect to applications like Facebook, App world, Twitter etc. through 3G or Wifi both while web browser works quite fine with both, 3G and Wifi.
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Jun 18, 2010
i seem to be having a bluetooth challenge in not getting all the drivers.on my desktop (win 7/64bit) i am connected and can transfer files just fine. it took a while but finally all the drivers kicked in after a number of attempts.however, on my booklet 3g, win7/32bit, i cannot send files from my n900 to my booklet, only FROM my booklet.
seems no matter what i do i cannot get my booklet to load the additional drivers.in lookin on my phone in the bluetooth settings between what is different:on my desktop connection under supported profies: a2dp, ftp, hsp, opp and on my booklet connection under supprted profies: *blank*
so i think the issue is obvious there. but i dont understand why the phone is not sending the bluetooth drivers or the booklet is not being able to find the drivers to make my transfers work correctly.i have tried going to broadcom and downloading the latest driver package (did this for my desktop) but when i launch it, it doesnt even find my bluetooth adapter in my booklet, says to turn it on, but no matter what i do, (it is on) it will not recognize it to move on...
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Mar 23, 2011
I have got my Dell Vostro 3700 with Win7 (Pro-32bit) recently, have been trying connect my E72 with OVI via bluetooth, it only work when the first pairing, and the connection cannot establish once i restarted the computer.
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Jul 5, 2012
Windows 7 32 bitsBlackberry Torch 9800Desktop 7.0Bluetooth Motorola Version 3.0Compaq Presario CQ42 Notebook PCTools > Desktop Options > Bluetooth >>> Screen grey, will not allow to check Bluetooth Connection. "You computer does not have necessary support for Bluetooth functionality.I have done this:Deleted Desktop 7.0 and Blackberry UpdatedCleaned registry with CCleanerPaired Torch with my laptop -- went fineDownloaded Desktop 7.0 againConfigured Torch with Desktop 7.0
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Aug 16, 2010
My win7 system can't find my iphone 4 when i turned on the bluetooth on the phone.
I would like to sync my outlook email to my iphone 4 microsoft exchange, is it possible and how?
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Oct 10, 2011
I tried to pair my curve 8530 with a bluetooth adapter on my win7 64bit machine. but got a message saying it could not install the bluetooth peripheral driver. and now my bluetooth headset can no longer connect to my phone, it says cannot connect to audio device, and it cant see the headset when i search for it.
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Jun 12, 2012
i have been trying to dwonload the blackberry device software and i am unsuccesful!!!wenevr i try to download it...an error message pops up saying to install microsoft redistrutble c++ 2008 pending...then there is an option for install ...i click it..something gets installed and then i get an window saying blackberry desktop sofware that requires microsft redistrutable package is installed....then i click ok..an then i get a window saying installsheild wizrd complete.
the wizard has been interrupted before blackberry dekstop sofware could be completely installed your system has not been modified.to install the program at a later timeplese run the installation again.
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Jul 20, 2012
i am using att branded unlocked 9810 on t mobile. recently i updated it to 9810jAllLang_PBr7.1.0_rel998_PL5.1.0.230_A7.1.0.284. it worked fine for a hour after that i uninstalled one of the app from my BlackBerry Desktop Software the phone restarted and since then it is stuck on att welcome screen i pressed the phone button and i can see my contacts even make and receive calls switch between 5 default application but the phone wont go home screen. also i am unable to connect to my desktop manager.
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Dec 11, 2011
I've been all over the blackberry website trying to find a link to download Roxio Desktop Manager for my blackberry curve 8330, and all I get are documents.
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Aug 11, 2010
After recently updating to Desktop 6.0 my software will no longer allow Bluetooth connectivity (which I had with the previous version).
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Feb 21, 2012
My Torch appears to be a little bit poorlyI got an update to BBM which I installed, then it asked for a reboot, which I did Now its stuck on a reboot cycleI tried to enter safe mode (to uninstall the problematic application) to no effect.Then reading this wonderful site, tried the fix here url...yBut am unable to do so(When I plug in the phone I do not get the option of USB-PIN: UNKNOWN Its either blank, or I have my phone with its PIN number listed.Either way when I try to enter the app loader, the reboot sequence has started again and I'm again unable to get into the phone.unable to update os via desktop manager as phone keeps rebooting itself
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Apr 8, 2012
I am trying to link my mac with my iphone via bluetooth, yet it says that my mac is not supported?
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May 23, 2012
trying to link my iphone 4 with ipad 3 via bluetooth. The ipad can see the phone but is not connecting
Info:
iPhone 4, iOS 5.1.1, linking messages from phone to ipad
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May 6, 2011
I have upgraded by Torch (AT&T) to release 6.0.0.2342. Since the upgrade I have been unable to reconnect my Bluetooth handsfree kit (Plantronics Explorer 240 headset). When I reboot the phone I can connect the bluetooth device but when I turn the bluetooth device off, the Torch will not reconnect to the device when I trun it back on unless I reboot the Torch. Also when the bluetooth device has been turned off the Torch still shows it as being connected flashing blue LED and on connection screen. When I try turn bluetooth off or disable it in the Blackberry it does not change state without a reboot (but always shows as OFF and will not return to ON or Enabled). I have tried both soft reboots (alt-shift-delete) and battery pulls. When bluetooth is locked up voice dialing app no longer works as well.
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Oct 19, 2011
i bought a new torch 9860 with OS7. when i try to open any flash video from facebook, it doesn;t open and says my phone doesnot support this. on adobe site, there is no flash player available for blackberry os7.
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