BB Torch :: CSV Files Not Visible - Unable To Display On 9860
Jun 28, 2012
Files in the csv format are unable to display in my bb torch 9860, update me any application I need to install to display the csv files. I went thru documents to go (option) when browsing for the file it is not showing csv file in the media card.
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Jan 18, 2012
I downloaded an .exe file, a .jar and a .sis file, but these files cannot be opened on my phone. It displays a "Unable to display" message.. I have a Blackberry Torch 9800.
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Sep 21, 2011
I received my Torch due to my work, an evaluation unit given away by RIM in my region (finally a freebie after 11 years of covering the telecom sector!). I notice that the Documents to Go section has 100s of pdfs - about service level agreements and warranties in various countries. Some are as big as 5MB, so I want to delete them. (I'm guessing there are 200 - it takes 21 swipes of my finger to scroll down to the bottom of the list)
Trouble is.. when I connect to BBerry Desktop I can't find these files anywhere! Documents to Go shows up as empty.
On the device, when I click on Docs to Go this opens up as 'all files', with a folder icon saying Browse, and all these pdfs listed below that. 'Browse' leads to the folder groupings for camera, audiobooks, docs, music, etc. and the pdfs do not appear to be inside any of those.
So my only option is to delete each pdf one by one? On the handset is there some way to 'select' bunches of them and delete all at a time? I thought maybe I could do this using Windows Explorer, but whenever I click on the Flash Drive icon that represents the Torch memory I can't get in to see what's there (it says something like 'insert the disk you wish to view with this drive')
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Nov 12, 2011
Received my new BB torch 9860 this morning and added some contacts. But for some reason when a few of them accepted and became contacts I was (and still am) unable to view their display pictures and the same people can't see mines. I never had this problem with my old BB torch 9860 and I have tried everything I can think of to fix the issue like rebooting, taking battery out, backing up contacts etc but I'm still having the same problem. I'm using blackberry messenger version 6.0.1.32.
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Dec 5, 2011
I cannot view my files on this app on my Blackberry 9860.It recognizes my Devices but tells me there are no files or folders.
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Oct 28, 2012
i only changing my charging port and it showed dis problem....i have done everytin that needs to be done on the software section---security wipe,memory wipe,downgrade and upgrade OS,deleted apps---none worked....I think its more of a hardware problem than a software problem.
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Oct 24, 2011
I've just received my first Blackberry and have been through the setup. However I am unable to receive or send emails because it says either my password or my email address are incorrect. The email address is definately correct and the password was only set up this morning so that's correct. It's a business email, not BES or Hotmail. Is it my Blackberry password it's asking for or my email password?
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Feb 13, 2012
how can I turn my BB 9860 completely off? Whenever I press the Power off button from the menu or the hard key, the screen goes off however the phone does not switch off, it just disconnects me from wireless networks and the phone freezes mostly. The only way I am able to turn the phone off completely is by removing the battery. I have tried holding the power off key for a long time but that is of know help.
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Nov 14, 2011
I have upgraded my old blackberry to a Torch 9860 and my old phone data was transferred, i can access my enterprise email. After downloading the Blackberry App World's latest version i am not able to login to the Blackberry ID account, while my username and password is valid as i am able to log in to the website using the same ID and PW.thing is working except the telphone and enterprise email, i am not able to setup my yahoo email or gmail accounts, coz everytime its leading to the verify Blackberry ID screen and when i key in it says " Unable to login to your Blackberry ID account" its not telling wrong password, there must be something i am missing during the setup process.
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Oct 29, 2011
I have just recieved my new 9860 and have a recurring problem throughout the phone. The easiest example is when you use apps like facebook for the first time, you see a terms and conditions pop up. At the bottom of this popup is a small blue arrow to indicate there is more to read if you scroll down. I can't scroll down... the cursor just goes off screen.
This problem is persistant throughout the phone in the blackberry side menu, the home page and on web pages. Basically I cannot scroll anything that requires scrolling to view more. The cursor just dissappears off the screen.
I have tried removing the battery (whilst turned on) to no avail. I have tried adjusting fonts (another list that will not scroll) and Orange tech support were unable to help.
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Apr 18, 2012
i have recently bought a 9860 although i have regestered and sbscribet to bb servs i can not settup my e mail account the only i get when goto setup email is to activate an enterprice account ... have spoke to orange (absolute useless) thay say thay cant assist as blackberry problem cant get any assistance from blackberry.
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Aug 3, 2012
I am unable to connect to applications like Facebook, App world, Twitter etc. through 3G or Wifi both while web browser works quite fine with both, 3G and Wifi.
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Sep 5, 2011
how do you select all or select multiple files, emails, messages, etc to delete.also Syncing with my gmail account using google sync it is not syncing with calander, I have selected correct info in setting but no joy..
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Dec 4, 2011
BB desktop software on Win7 unable to link via Bt to torch 9860, it says troubleshooting needed.. no driver on win7? However it works for transfer files from PC to device.
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Sep 14, 2012
My new contacts display pictures are not visible on my phone but are on other people"s phones. I can still see the old one"s though
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Oct 29, 2011
I am trying to open .ipd files using ABC Amber and Magicberry in order to edit my contact files.in Magicberry the Phone call logfiles are showing but the contact s are blank. (long list of empty items but no detail)ABC amber just runs out of memory when loading the files and freezes.
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Oct 22, 2011
my media files were all available. My Blackberry rebooted (to delete an app) and now all the files on the media card aren't available through the media shortcuts.I was able to get the music files to appear by using "Explore", finding each file and opening each song individually.Only then did they appear in my player.I am unable to get my pictures to display.I can see them when I "explore" but not through the pictures shortcut.Why isn't my device set up to read media files automatically from the media card? I've tried every option and setting I can think of and need some help.I'm within my 14 day window, and thinking of taking it back!It worked and now it doesn't!Is there something wrong with my phone?
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May 12, 2010
A Torch user came to me today mentioning that his incoming email is no longer displayed on his device but all of the emails he sends is displayed. I had a look at the email options and didn't find anything to hide incoming emails.
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Jan 1, 2012
i am taking the back up of all the files through the desktop software and it is getting save in one folder named Blackberry. but i am not able to retrieve the fileswhen i m opening the files ,something 2 is coming, not the readable material. It is coming like....Inter@ctive Pager Backup/Restore File[1]cAlarmsBrowser Push OptionsAttachment DataAttachment OptionsMMS Messages...guys this is coming wt i hv mentioned above...i want to get back all my text messages...what i hv backed up.....but not able to get it...n one more thing when i m taking back up more than one times ,,,same photos are getting copied that many times..so by this way,
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Feb 24, 2011
I've been having an issue since I did the 0S6 upgrade to my torch 9800 where when I click on the screen display it doesn't completely open it just flashes quickly and then closes, it was doing it with home screen display and now it seems to have switched but now I can't change themes. Anyone else know of this issue or a solution
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Oct 23, 2011
I am unable to access any files (music, pictures, videos etc) saved on Device in-built storage neither from BB nor from desktop manager since morning.
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Jul 26, 2011
I am having difficulties downloading XL files from my PC to BB.I cannot open XL files with my BB.
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Aug 29, 2011
I was able to see my media files (Pictures, Songs & Videos) from my phone but when I synchronized my phone with my PC I am unable to see these files. Also I am unable to see all the folders that i had created in my phone. But when I connect my phone i can browse these files through my PC.
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Oct 19, 2011
i bought a new torch 9860 with OS7. when i try to open any flash video from facebook, it doesn;t open and says my phone doesnot support this. on adobe site, there is no flash player available for blackberry os7.
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Jul 2, 2011
I am using BlackBerry Torch 9800. The device had App Center visible in "All Program Menu". But since last few weeks the App Center is no longer visible. How can I retrieve that back.
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Jun 14, 2010
When i get an appointment with a pdf attached, the attachment is not visible on the phone, neither in my email nor in the calendar event. If I log into my email account, the attachment is there at the end of the email.
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Sep 7, 2011
My browser started giving me a white stripe where the webpage was not visible around 4 months ago, but it was sporadic. Now every page I go to, whether google, or facebook, or any webpage, the white stripe exists and I am not able to view the entire contents. They are there because I can click links that are coded, but the text and pictures are not complete.
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Jun 4, 2012
i have loaded the bb desktop software and drivers for bb but i am unable to synchronize my torch 9860?
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Jan 10, 2012
i can't seem to use 3G on my 9860.. it has bands 1, 4, 8.
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Sep 19, 2012
how to downgrade the blackberry 9860 os from os 7 to os 6 or 5?
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Jan 8, 2012
i have only had this phone four days and it has all of a suddend started switching itself of then reboting itself then flash and vibrate of 2mins then turning it self off again, it has done this constantly for 2 hours now.
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