BB Torch :: Unable To Retrieve The Back Files?
Jan 1, 2012
i am taking the back up of all the files through the desktop software and it is getting save in one folder named Blackberry. but i am not able to retrieve the fileswhen i m opening the files ,something 2 is coming, not the readable material. It is coming like....Inter@ctive Pager Backup/Restore File[1]cAlarmsBrowser Push OptionsAttachment DataAttachment OptionsMMS Messages...guys this is coming wt i hv mentioned above...i want to get back all my text messages...what i hv backed up.....but not able to get it...n one more thing when i m taking back up more than one times ,,,same photos are getting copied that many times..so by this way,
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Nov 5, 2011
Do anybody know of a way I can retrieve my contacts and files that was wiped off my 9800 torch before I got Blackberry protect?
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Jan 24, 2012
Can not retrieve my backed up files from my stolen phone, my phone was stolen, bought a new one and i have been trying tp restore the files i baacked up before but to no success
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Jun 26, 2010
I'm unable to retrieve pictures from my friend's wall. It always loads for like 3~5 mins and tells me it is unable to load/retrieve.
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Mar 26, 2012
I have full 4G signal from my service provider and from my personal wifi router, but my BB has stopped receiving emails, BBMs, weather updates, and I do not have access to internet, app world and so on, but I am still able to receive and make calls.I've been like this for 3 days now.I have a torch 9810 for about 6 months, and I am using OS 7.0 b 2404 (v7.0.0.583, platform 5.0.0.736) for weeks with no problems until now. So far I have try.
- Full restart cycle
- Disable my Mobile Network and use only wifi for internet access.
- Disable Wi-Fi and use only the Mobile Network.
- Restore my first device backup when I got it right out of the box.
- Use alternative Wi-Fi networks (Open)
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Jan 18, 2012
I downloaded an .exe file, a .jar and a .sis file, but these files cannot be opened on my phone. It displays a "Unable to display" message.. I have a Blackberry Torch 9800.
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Jun 28, 2012
Files in the csv format are unable to display in my bb torch 9860, update me any application I need to install to display the csv files. I went thru documents to go (option) when browsing for the file it is not showing csv file in the media card.
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Oct 23, 2011
I am unable to access any files (music, pictures, videos etc) saved on Device in-built storage neither from BB nor from desktop manager since morning.
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Jul 26, 2011
I am having difficulties downloading XL files from my PC to BB.I cannot open XL files with my BB.
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Feb 21, 2012
My Blackberry Torch will not power on. It was working today with a slight delay and in attempt to speed it up I attempted to power off and was unable to do so. I then took that battery pack out but was unable to power back on at all. The battery is fully charged.
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Sep 27, 2012
Cannot retrieve Tiff files in Playbook.
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Sep 11, 2014
i have voice recordings and pictures that are in my backed up folder on my computer, but my phone is backed up to two days ago. how do i get those files that are on my computer onto my phone??
Info:
iPhone 5, iOS 7.1.2
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Feb 1, 2012
How do u retrieve hidden files on da memory card.I'm using a curve 9300
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Aug 24, 2015
Galaxy s5 has broken screen, unable to connect to iMac as it does not appear in finder...
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Jun 2, 2014
I have set up icloud in settings but I want to check the files it should be backing up. What's the best way to do that?Â
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Aug 25, 2014
my iPhone recently broke and i ended up getting a brand new one i was wondering if its possible to connect it to a mac and retrieve my old photos and contact info from my last phone that i backed up?
Info:
iPhone 5, iOS 7.1.2
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Oct 9, 2014
I started my phone with the wrong Microsoft account - I want to reset my phone and put in the correct account. I have backed up all my files when connected to my desktop. My phone is being backed with the backup feature - after reset how do I retrieve that backup and what will I lose -
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Mar 28, 2015
I factory reset my phone samsung galaxy s5, verizon, android ver 5, without decrpyting my sd card.
Are there any steps or utilities to retrieve the files?
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Oct 15, 2012
how i retrieve back all those conversation history in bbm even if that particular person has deleted me off from the bbm? model:bold 9700
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Sep 29, 2012
I have around 6 blackberry back ups for my bold and curve blackberry phones, on the pc i click on it but it doesnt display the content. I just wanted to find out the downloads such as files i had on my phone. My only concern is that i dont want to restore the update on my mobile. I just want to be able to click it and it display the content on the computer without connecting my BB to the PC. Does anyone know of a way of being able to acheive this without destroying my back ups?
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Apr 24, 2011
I got my blackberry stolen yesterday, is it possible to retrieve back all the contacts via email, because I want all the contacts to be on my new blackberry.
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Mar 20, 2012
How can i retrieve back original applications to iphone 4s?
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Jun 30, 2014
I recently bought an iPhone 5c and i love it. I went to the beach and took a bunch of photos with my friends and the next day i plugged my phone into the computer to sync music. I clicked something that that had to do with backing up or transferring data. My phone shut off and when it turned back on, i had pictures from april that i took on my previous iPhone 4. I thought it would transfer music on to my new phone instead of wiping out my current data. I did not have photo stream turned on, but is there anyway i can get my beach pictures back?
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Apr 9, 2012
I recently lost my SD card to my blackberry 9810 and am attempting to restore the files onto a new SD card to a computer. I had automatic backups set up from the Blackberry desktop manager and Blackberry protect. I was under the assumption that these backups also backed up information on the SD card. Unfortunatley, when I tried to restore my phone using a blackberry desktop no old files where restored to my new SD card.I have read an old post that says the automatic backups do not backup SD card documents but am unsure if that is still true.Is there anyway I could restore the files using the backups?
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Dec 5, 2014
I made a long voice memo and hit the end botton and when I tried to play it back nothing would play when I hit the play button even tho it changed to the pause symbol. I some how deleted it and I need to get it back.
Info:
iPhone 5
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May 27, 2012
I have just deleted an email account on my iphone and it has deleted half my contacts as well. How do i retrieve the contacts or bring back the mail account??
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Sep 28, 2011
Cannot hear wav files and see pdf and jpeg files any longer. I have a Torch 9800.
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May 19, 2011
sometimes if i press the back button it wont go back while browsing on the browser.. mostly happens at Internet, what should i do?
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Dec 14, 2010
i copied pics from ALL to ALBUM's new folder and then deleted the same pics in ALL folder but automatically all the pics in new folder got deleted.
normally in all nokia phones this method works without any prob.
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Apr 15, 2012
I get an error message saying, "Could not retrieve message content. Try again later. I try again later and still no photo.
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Apr 12, 2012
I can hear some of my messages and others won't play and say 'unable to retrieve message' or error..
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