BB Torch :: 9800 - EXE / JAR And SIS Files Unable To Display
Jan 18, 2012
I downloaded an .exe file, a .jar and a .sis file, but these files cannot be opened on my phone. It displays a "Unable to display" message.. I have a Blackberry Torch 9800.
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Jun 28, 2012
Files in the csv format are unable to display in my bb torch 9860, update me any application I need to install to display the csv files. I went thru documents to go (option) when browsing for the file it is not showing csv file in the media card.
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Aug 18, 2010
I just bought a Blackberry Torch. I found that I cannot read Chinese character on torch, let alone input Chinese. It just display some black bulks instead of Chinese.
Somebody told me I have to wait for new OS versions which might includes languages like Chinese.
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Jun 16, 2011
the display screen on my torch 9800 shuts off and then turns on again it never dims
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Sep 4, 2011
I'm running version 6.0 Bundle 2647(v6.0.0.600, platform 6.6.0.223)what I'm missing on my torch are the calendar weeks? I did not ifnda setting to enable it. I synch with Outlook where I have the calendar week enabled, I used windowns mobile 6.5 befroe and liked the caledar weeks. As calendar weeks are an important information in my daily business discussions.
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May 3, 2011
The normal display of the torch screen is shortened, The top of the page you are looking at is then repeated at the bottom section. Approximately 3/4 of one inch.
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Nov 2, 2011
I have a torch 9800 phone purchased almost a year ago. Recently I downloaded a video file from a friend's Samsung Galaxy S and the video file is an avi file. But when I tried playing the same it says that this is an unsupported format. How do I play these HD video's which are of avi format?.
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Aug 27, 2011
Dropped my Torch 9800 this morning. It Reset after dropping and now screen will only display in black & white. Is there a setting to go back to color from black & white or did the drop permanently damage the phone?
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Dec 22, 2011
My fone has no option to send via bluetooth. Can send to facebook whats app etc., no option to send via bluetooth. My battery dies within 3 hours. I bought a new battery thinking it was the battery fault now I am sure its the phone.
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Sep 2, 2010
How do you change what is listed on the external display? The help site says to click options, display, external notifications but it is not listed as an option on my Torch.I'd like to remove calendar from external notifications b/c every time I open them to read a new message, I have to scroll down through all of my appointments for the next month,
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Sep 17, 2010
My screen turns ON automatically when sitting on counter/table (not touched) every 10-30 seconds continuously. Even if I have the screen lock on or the phone completely locked, the home screen keeps popping up. When I attempt the screen lock alone, within a minute the screen turns on and unlocks automatically without touching the phone. It's killing the battery.
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Sep 4, 2010
I downloaded some wallpaper files which landed on the media card!I can't access them but once somehow I was able to see the files - so they are there.I'm on a Mac so no DM at this time.Is there a way I can delete these as I'm unable to search the media card.
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Oct 11, 2011
How do i transfer my files or apps from 9800 to 9810
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Nov 14, 2011
I want to send media files via bluetooth on mah BB torch 9800 but no matter what I do I just can't send. I can't even see any send option.
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Jun 2, 2012
I am currently using a bb 9800 but I cannot access any of my media files all of a sudden tried re starting it but still didn't work. When plugged to the PC I still can't view any files.
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Oct 22, 2011
my media files were all available. My Blackberry rebooted (to delete an app) and now all the files on the media card aren't available through the media shortcuts.I was able to get the music files to appear by using "Explore", finding each file and opening each song individually.Only then did they appear in my player.I am unable to get my pictures to display.I can see them when I "explore" but not through the pictures shortcut.Why isn't my device set up to read media files automatically from the media card? I've tried every option and setting I can think of and need some help.I'm within my 14 day window, and thinking of taking it back!It worked and now it doesn't!Is there something wrong with my phone?
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Sep 4, 2010
I'm not able to zoom in on CNN either by double tapping or by pinching. Why is this? Just some pages won't allow it or what?
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May 6, 2011
I have a Torch 9800, however it cannot connect to our 3G network here. my carrier is Digicel PNG. I have already tried setting it to 3G but it does not connect
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May 19, 2012
why i can't use my trackpad? i went to the settings all i can see is trackball setting? why it happened? i just updated my device software version.
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Mar 3, 2010
since yesterday i`m unable to connect my 9800 with Desktop software. "uable to communicate" i try device update -> No updates found/needed i try update of device software -< one tim work, then never again. PS. taskplaner sync options are in v6.10 lightyears better!
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Jul 4, 2012
I have lost access to the phone on my torch 9800, have tried help and removing battery neither have restored the phone access. How do I get it back as I have two voicemail on there.
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Dec 7, 2011
unlock my Torch 9800,provider : AT&TEdit: Personal information removed (IMEI). At no time should you provide any personal information to any other community member. Check out the User Guidelines for details.
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Aug 23, 2010
I have the Torch. I am unable to connect to Rim's push network, Att 3g bar shows five bars and I can make calls and send texts but recieving email or using bbm cant be done. weird thing, when i log on to a wifi connection RIms icon comes back and i start recieving email and bbm works. I am going to call att, anyone else have this issue?
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Mar 23, 2012
My Storm 9500 camera fails to function even after updating software recently to ver 5.0. Keep getting the following message "! Could not start the camera. Close other applications and try opening the camera again."
I have no applications open and keep getting this message meaning I can't get to use my camera ..Help!!
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Aug 22, 2010
My Issue is as the above subject header reads. Also, the BB Knowledge Base Article KB23925 says its aware of this problem, however, has no time frame for resolution.Ok guys can we hurry up! Its rendering my ability to use this device dramatically as I am a exclusive Mac User. I have to keep another phone with me to reference #'s and email addresses!Does anyone have a suggestion(s), besides buy an iPhone? )
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Feb 28, 2012
1. Doesnt Turn On (I Get red light for approx 1 min with charged plugged in ONLY / then changes to charging sign on screen.
2. If chargers unplugged nothing happens no lights nothing (tried all battery pull far from this now)
3. Install all the software needed to do a full re-install BBSAK + JL_Cmder + Loader "to no avail"
4. When using the above said software i get an error on the COMPUTER saying "Cannot connect to JVM" Click either retry or cancel. the phone then seems to be going into a LOOP again, the windows device notification sounds every so many seconds.
Phone also never changes from a black screen with battery sign with lighting strike through it!Prior to the above the phone was fine, what this could be as it seems that most other threads and posts about JVM Errors seem to have a specific code and this one doesn't.
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Apr 22, 2012
When I set up my Torch 9800 to connect to Wi-Fi, the home screen reports the SSID of the access point, but when I attempt to use the browser, it reports "Unable to connect to the internet, please try again later." The "Device and Status Info" screen reports the WLAN IP Address as 0.0.0.0. My wireless access point reports that the BB device is "on", and is assigned an IP address (192.168.2.17).
At one point my initial screen reported that three updates were available. However, each time that I clicked on a line offering an update, an error message reported that "The data service is not operational", and the message about the update went away.
Snooping with Wireshark show that, when the BB is turned on, an ISAKMP tunnel is established between the BB device (at address 192.168.2.17) and segw.uma.rogers.com (at 74.198.30.49), so there is absolutely nothing wrong with the physical wireless connection. (My cellular supplier is Rogers.)
My BB was received (brand new) in early April 2012, and I updated the device from 6.0 bundle 695 to 6.0 bundle 2921 on 2012-04-12, after installing the Desktop Software on my PC. (The Desktop Software offered the update, so I just did it; I was not even aware of this community until later.)
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Aug 16, 2010
I have successfully downloaded .mp3 audiobook files from the library via OverDrive Media console to my new Torch but I can't download books in .wma format.I see that older Blackberry devices do not support .wma files and they must be converted but I bought the 9800 because I thought it supported .wma files.I am running 6.0 bundle 278 (v6.0.0.141, platform 6.4.0.64)The error from OverDrive says that RIM does not support this file type.If it isn't supported, what 3rd party conversion tool can you recommend?
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May 12, 2012
When I got my Blackberry Torch 9800 everything worked for two days well not everything the browser said "uncaught exception java.lang illegal state so I did the sofeware update.After the update a I was unable to use the BB Messange..I went to my Service Provider and they told me I had to reload my OS which they did.I can send and recieve textes and calls but I still cannot get instant messaging, BB messanger and emails. I live in the Cayman Islands and my service provider is LIME. I bought this phone from Amazon via the OEM Planet in April.
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Jul 16, 2012
I am unable to make any calls or take any calls on my phone. When i call anyone the call is connected to the other person but on speaker only and the person cannot hear me.
When someone else tries to call me i am unable to pick up the call. I have tried everything which i can think of but cannot pick up the call. Even hands free is not helping here.
All other functions are fine. all keys are working fine. I am facing issue in making and taking calls.
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May 12, 2010
A Torch user came to me today mentioning that his incoming email is no longer displayed on his device but all of the emails he sends is displayed. I had a look at the email options and didn't find anything to hide incoming emails.
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