BB Torch :: 9800 - Unable To Use The Trackpad?

May 19, 2012

why i can't use my trackpad? i went to the settings all i can see is trackball setting? why it happened? i just updated my device software version.

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BB Torch 9800 :: Touchscreen AND A Trackpad?

May 21, 2010

why is there a trackpad if its a touchscreen?

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BB Torch :: TrackPad Not Working On 9800?

Feb 16, 2012

All of a sudden my trackpad on my 9800 just stopped working and I don't know why iv tried to change the sensitivity but nothing happened.

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BB Torch :: Trackpad Not Working In 9800?

Feb 28, 2012

Trying to fix my trackpad issue for bb torch 9800..just had it since a month and trackpad not working at all.can anyone help please? do you think it has a link with my bundle which is now still 6.0 - 2475 one.

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BB Torch :: 9800 Trackpad Not Moving?

Mar 24, 2012

My trackpad on a Torch 9800 is not responding what should l do

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BB Torch :: 9800 Trackpad And Touchscreen Unresponsive?

Nov 28, 2011

My torch is 3 months old. As of Sunday morning the track pad and touchscreen has become unresponsive. It also crashing every once in a while for no appearent reason. It has not been dropped or exposed to water. So far I've tried battery pulls and a restore through the desktop manager. Which has obviously not fixed anything.

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BB Torch :: 9800 Trackpad + Button Failure?

Oct 12, 2011

A month ago I bought a blackberry torch 9800. At that moment I was very happy with it, because my other blackberry (curve 8520) had to be repared. ut now my bb 9800 has a failure. At this moment the trackpad works on 1 part of te screen. So you have to activate the part of the screen by touchscreen. For example: you can scroll through the menu but not scroll to the sound profiles. Therefore you have to touch the icon on the screen. And sometimes the keyboard doesn't work either. The buttons: dial, menu, return and on/off aren't working either.I have tried many things. Hard boot, master boot and a complete new installation of the OS.

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BB Torch :: 9800 - Trackpad Not Working When Keyboard Opened

Feb 27, 2011

I have had my BB for about a month now and it was working fine. The trackpad is very responsive and when the unit is closed the track pad works great but about a week ago the trackpad stopped working when the keyboard slider was open, after a few swipes it would come back to life however now the problem is worsened to the point where the trackpad is unresponsive when the kb is opened but as soon as I slide the kb back the track pad comes to life, this is the second unit that I have had problems with in 30 days. I have tried all the standard stuff like pulling the battery for a few hrs and such.

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BB Torch 9800 :: Menu Pops Up When Selecting Icons With Trackpad?

Aug 19, 2010

If I dont hit the trackpad really quick it will bring up a menu in the middle of the screen that says things like "switch application" or "full menu" is there a way to disable that or not make it come up unless I hold the track pad down for an extra couple seconds?

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BB Torch 9800 :: Unable To Zoom In On CNN?

Sep 4, 2010

I'm not able to zoom in on CNN either by double tapping or by pinching. Why is this? Just some pages won't allow it or what?

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BB Torch :: 9800 Unable To Connect To 3G?

May 6, 2011

I have a Torch 9800, however it cannot connect to our 3G network here. my carrier is Digicel PNG. I have already tried setting it to 3G but it does not connect

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BB Torch :: Unable To Connect 9800?

Mar 3, 2010

since yesterday i`m unable to connect my 9800 with Desktop software. "uable to communicate" i try device update -> No updates found/needed i try update of device software -< one tim work, then never again. PS. taskplaner sync options are in v6.10 lightyears better!

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BB Torch :: Unable To Access On 9800?

Jul 4, 2012

I have lost access to the phone on my torch 9800, have tried help and removing battery neither have restored the phone access. How do I get it back as I have two voicemail on there.

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BB Torch :: Unable To Unlock 9800?

Dec 7, 2011

unlock my Torch 9800,provider : AT&TEdit: Personal information removed (IMEI). At no time should you provide any personal information to any other community member. Check out the User Guidelines for details.

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BB Torch 9800 :: Unable To Connect To RIM Network

Aug 23, 2010

I have the Torch. I am unable to connect to Rim's push network, Att 3g bar shows five bars and I can make calls and send texts but recieving email or using bbm cant be done. weird thing, when i log on to a wifi connection RIms icon comes back and i start recieving email and bbm works. I am going to call att, anyone else have this issue?

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BB Torch :: 9800 Unable To Connect To The Internet?

Mar 23, 2012

My Storm 9500 camera fails to function even after updating software recently to ver 5.0. Keep getting the following message "! Could not start the camera. Close other applications and try opening the camera again."
I have no applications open and keep getting this message meaning I can't get to use my camera ..Help!!

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BB Torch 9800 :: Unable To Synchronize From Mac Computer

Aug 22, 2010

My Issue is as the above subject header reads. Also, the BB Knowledge Base Article KB23925 says its aware of this problem, however, has no time frame for resolution.Ok guys can we hurry up! Its rendering my ability to use this device dramatically as I am a exclusive Mac User. I have to keep another phone with me to reference #'s and email addresses!Does anyone have a suggestion(s), besides buy an iPhone? )

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BB Torch :: 9800 Unable To Connect To JVM In Loader?

Feb 28, 2012

1. Doesnt Turn On (I Get red light for approx 1 min with charged plugged in ONLY / then changes to charging sign on screen.

2. If chargers unplugged nothing happens no lights nothing (tried all battery pull far from this now)

3. Install all the software needed to do a full re-install BBSAK + JL_Cmder + Loader "to no avail"

4. When using the above said software i get an error on the COMPUTER saying "Cannot connect to JVM" Click either retry or cancel. the phone then seems to be going into a LOOP again, the windows device notification sounds every so many seconds.

Phone also never changes from a black screen with battery sign with lighting strike through it!Prior to the above the phone was fine, what this could be as it seems that most other threads and posts about JVM Errors seem to have a specific code and this one doesn't.

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BB Torch :: 9800 - EXE / JAR And SIS Files Unable To Display

Jan 18, 2012

I downloaded an .exe file, a .jar and a .sis file, but these files cannot be opened on my phone. It displays a "Unable to display" message.. I have a Blackberry Torch 9800.

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BB Torch :: 9800 Unable To Connect To WiFi?

Apr 22, 2012

When I set up my Torch 9800 to connect to Wi-Fi, the home screen reports the SSID of the access point, but when I attempt to use the browser, it reports "Unable to connect to the internet, please try again later." The "Device and Status Info" screen reports the WLAN IP Address as 0.0.0.0. My wireless access point reports that the BB device is "on", and is assigned an IP address (192.168.2.17).

At one point my initial screen reported that three updates were available. However, each time that I clicked on a line offering an update, an error message reported that "The data service is not operational", and the message about the update went away.

Snooping with Wireshark show that, when the BB is turned on, an ISAKMP tunnel is established between the BB device (at address 192.168.2.17) and segw.uma.rogers.com (at 74.198.30.49), so there is absolutely nothing wrong with the physical wireless connection. (My cellular supplier is Rogers.)

My BB was received (brand new) in early April 2012, and I updated the device from 6.0 bundle 695 to 6.0 bundle 2921 on 2012-04-12, after installing the Desktop Software on my PC. (The Desktop Software offered the update, so I just did it; I was not even aware of this community until later.)

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BB Torch :: Unable To Download Audiobooks In .wma To 9800?

Aug 16, 2010

I have successfully downloaded .mp3 audiobook files from the library via OverDrive Media console to my new Torch but I can't download books in .wma format.I see that older Blackberry devices do not support .wma files and they must be converted but I bought the 9800 because I thought it supported .wma files.I am running 6.0 bundle 278 (v6.0.0.141, platform 6.4.0.64)The error from OverDrive says that RIM does not support this file type.If it isn't supported, what 3rd party conversion tool can you recommend?

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BB Torch :: 9800 Unable To Get Instant Messaging

May 12, 2012

When I got my Blackberry Torch 9800 everything worked for two days well not everything the browser said "uncaught exception java.lang illegal state so I did the sofeware update.After the update a I was unable to use the BB Messange..I went to my Service Provider and they told me I had to reload my OS which they did.I can send and recieve textes and calls but I still cannot get instant messaging, BB messanger and emails. I live in the Cayman Islands and my service provider is LIME. I bought this phone from Amazon via the OEM Planet in April.

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BB Torch :: Unable To Make / Take Calls On 9800

Jul 16, 2012

I am unable to make any calls or take any calls on my phone. When i call anyone the call is connected to the other person but on speaker only and the person cannot hear me.

When someone else tries to call me i am unable to pick up the call. I have tried everything which i can think of but cannot pick up the call. Even hands free is not helping here.

All other functions are fine. all keys are working fine. I am facing issue in making and taking calls.

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BB Torch 9800 :: Unable To Find Requested Server?

Aug 22, 2010

I've seen a few threads on this with older blackberries but not the torch. Ok, I can browse the internet all day with the torch with no problems, but whenever I turn WiFi on I get the "unable to find the requested server" error message.

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BB Torch 9800 Smartphone :: Unable To Connect To Internet?

Sep 2, 2010

I just bought the torch.... everything is fine, email, bbm, everything.. but, broswer...I CANNOT BROWSE!!Only if I connect via wifi the browser works.. if not, it doesnt...what should i do?

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BB Torch :: 6.0.2.44 Update - Unable To Sync 9800 With Laptop

Sep 26, 2010

Since I updated to the new 6.0.2.44 upgrade I haven't been able to sync to my laptop. I connect my cable to the 9800 and start the software. It tells me to connect to my 9800 and says disconnected in the lower right corner. I've pulled my battery and restarted, but no luc

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BB Torch :: Lost 9800, Unable To Restore Contacts?

Oct 12, 2012

I lost my bb 9800, i think i have data somewhere on bb server because when i login on BB protect website i can see that in archived back up details but i'm unable to restore it. And when i try to restore on my new 9810 it says "This data is already wirelessely synchronized with a remote service and cannot be restored by blackberry protect" only for contacts. And i've archived the device by mistake n now it shows "Remote admin commands are not available on archived devices".

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BB Torch :: 9800 - Unable To Find The Requested Server?

Aug 31, 2011

I get the "Unable to find the requested server" message when I try use the browser. The phone is logged into both a wireless home network and the mobile network so it should have access to the internet.

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BB Torch :: Unable To Sync Outlook 2007 With 9800?

Feb 9, 2012

I am unable to sync Outlook 2007 with my Torch 9800. When I set it up to sync with Outlook it looks OK and says to go ahead and use it but then comes up as not installed.

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BB Torch :: Unable To Access Email Setup On 9800?

Sep 11, 2011

when i click on setup and then on email accounts, it returns to the setup page and then freezes.

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BB Torch :: Unable To Load Device Software To 9800?

Apr 14, 2011

I'm unable to load Device Software to my phone. Have tried with various Bundle from Various Carriers, still there seems to be no luck at all. Its basically dead now with no OS on it. I've tried with various Version of DM and DS, still nothing seems to be working what so ever.My exact problem is, it's stuck at "Reconnecting to JVM" and that's it, nothing happens after that. There is a continuous blink of red light for seconds and that's it.

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