BB Torch :: 6.0.2.44 Update - Unable To Sync 9800 With Laptop
Sep 26, 2010
Since I updated to the new 6.0.2.44 upgrade I haven't been able to sync to my laptop. I connect my cable to the 9800 and start the software. It tells me to connect to my 9800 and says disconnected in the lower right corner. I've pulled my battery and restarted, but no luc
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Nov 3, 2010
i am trying to sync my 9800 with a vista based laptop and keep getting an intellisync "unknown error reported"
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Feb 9, 2012
I am unable to sync Outlook 2007 with my Torch 9800. When I set it up to sync with Outlook it looks OK and says to go ahead and use it but then comes up as not installed.
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Sep 3, 2010
I get this problem and cant sync my contacts from Mac.I am sorry i spent so much money. I got the same problem with the 9000 bold and was teh reason i let go. Now I have the same problem.
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Feb 21, 2012
My Torch appears to be a little bit poorlyI got an update to BBM which I installed, then it asked for a reboot, which I did Now its stuck on a reboot cycleI tried to enter safe mode (to uninstall the problematic application) to no effect.Then reading this wonderful site, tried the fix here url...yBut am unable to do so(When I plug in the phone I do not get the option of USB-PIN: UNKNOWN Its either blank, or I have my phone with its PIN number listed.Either way when I try to enter the app loader, the reboot sequence has started again and I'm again unable to get into the phone.unable to update os via desktop manager as phone keeps rebooting itself
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Dec 10, 2010
Want to use the BB as a modem for my laptop. Torch 9800 AT&T
Is there a link to this setup?
I do not need/want to buy the monthly tether package - I only want to do this occasionally..
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May 19, 2011
How do I use my Blackberry Tourch 9800 as my hotspot for my laptop? I know I need to teather via usb cable but what is next?
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Jan 8, 2012
We have a BB wall charger (not 3rd party). It works perfectly with my Bold 9700 and it used to work with the Torch as well.All of a sudden it started not to charge the Torch (wall charger). You plug it in and there is no response from the phone whatsoever.But, if you plug it to your PC/Laptop it charges through the USB power.Another thing we noticed is that it no longer gives you any options like "usb drive" "sync media" or "charge only". Also, it is a bit wiggly on the phone side (fitting of the microUSB plug). It wasn't as wiggly before the problems, but there doesn't seem to be any obvious physical damage or any reason for a damage (as much as we know).
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Sep 10, 2012
I have recently added my company email on Blackberry Torch 9800. Whenever I get any mail on my BB and I read it, while Outlook is not open on my laptop, the mail is not delivered on my laptop at all. I have already ticked the "leave a copy of messages on Server" in accounts settings.
Further, I receive mails on my BB in bunches after a gap varying from 20 mins to 1 hour after the sender has sent the mail to me. I receive from 4 - 10 mails at one single time, but not as and when they are posted. After facing these problems, I upgraded the OS to 6.0.0 bundle 2647, however the behavior has not changed.
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Aug 5, 2012
Is it possible to use the torch 9800 as an analogue modem connected to my laptop and connect to another analogue modem over the normal PSTN telephone lines?I know I can connect to the internet but in this particular case I do require the internet only the connection to the other analogue modem.
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Oct 26, 2010
i was charging it on my laptop and all of a sudden couldn't turn on, i dont know if the charge finished...i tried a bunch of basic stuff, lock button power off power on, or whatever but nothing works...im also not getting a red blinking light that certain people got after searching on Google?
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Apr 25, 2012
I have tried all the advice on the site but still cannot get my iphone to sync with my laptop
Info:
Samsung Laptop Windows 7
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Jul 24, 2011
I recently purchased a Blackberry Sync Pod and for some reason the phone will not charge while on the dock. The phone wil enter bedside mode and i get a message stating that the phone will not charge. I am able to charge the phone without the dock using the exact same cable. The retailer isnt willing to assist in this matter as they say it is something I need to take up with the manufacture.whats wrong or how to make the phone charge?
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Jul 6, 2012
I cannot download, reload,or update my Apps via Wifi. I can only accomplish this by syncing the phone via iTunes and laptop via cable. When I choose to install or update I get a "waiting" message indefinitely.
Info:
iPhone 4, iOS 5.1.1, Waiting for download via wifi
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Jun 25, 2012
everytime i click the link to download the application on bb app world it and connect my device to the laptop...it shows the error that the potection is enabled on the device, disable it n try again. even though the password isnt even enabled on my device. no type of protection is enabled...
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Jan 19, 2012
I have used my laptop to look for old BBM messages and the BBM contact I wish to view has two folders one ending in .csv which is more current and still visible on my phone and the other ending in .OLD which is the one I want to see but I am unable to open this on my laptop?
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Nov 12, 2010
I had a Windows failure that has resulted in all programmes having to be re-installed, including Blackberry Desktop. Now when I connect the Torch 9800 to my computer the programme opens and the model is recognised but it fails to connect to synchronise. Error message - "Blackberry Desktop Software cannot comunicate with the connected device". How can I solve this problem as all the requisite conditions for connection have been fulfilled.
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Aug 14, 2010
I used to be able to sync all my contacts with my 9700 bold, but now since I received the torch, it is giving me an error saying I should look at the desktop manager information. with a # that says KB14545 error or whatever.What should I do to sync my contacts. p.s. Google sync sucks, it re-duplicated my contacts making me have 1400 contacts when I only have 170.
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Aug 12, 2010
I'm a new Blackberry user just picking up a Torch today. I proceeded to sunc up my Contacts using Blackberry Desktop Manager and was presented with an error and a KB article to consult. KB19454-"The <organizer application> database cannot be accessed for synchronization" appears when attempting a synchronization using BlackBerry Desktop Manager 1.0 on a Mac computer
Has anyone experienced this issue and no the solution? Although the KB article references many sync item issues, mine is with contacts. I admit I was a little disappointed to find that out-of-the-box I was unable to sync with Contacts on OS X.
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Oct 5, 2010
Trying to synch Torch 9800 running 6.0 Bundle 2949 with Outlook 2010 on a new Windows 7.0 desktop.
Desktop is newly loaded Version 7.1.0.32.
When I connect the back-up works ok. Synching then starts but fails at different stages :one time I see where there are differences, click one and then everything hangsEarlier, it read the records and was about to start the synch then froze.One time it froze during the reading of records.On my old desktop running Office 200 and Widows 7.0 at least it synched, although I did suffer from duplications in the calendar.
Seriously think of giving up on BB and going to Windows phone when my contract comes up, as this is a key requirement for me.
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Apr 5, 2012
After the last software update I reset my sync with desktop configurations. The calendar fails to reset despite numerous tried and I desperately NEED my calendar to sync and everything else syncs BUT the calendar. what else can I try?
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Aug 16, 2010
will the Torch sync with Desktop Manager 5.x.?
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Oct 20, 2012
My torch 9800 was working fine, upgraded to 6.0 Bundle 2949, and it synced a few times, and now It will not sync. It goes 1/2 way through and then I get the error message "Sync Error-Invalid record ID" "An error occured during an attempt to access a device database record.
I've all ready given up getting all of my palm addresses into this device, but now I may loose all of my contacts between my computer & phone I have...
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Oct 12, 2011
I have both Outlook Express and Microsoft Outlook on my laptop, one is business & one is personal. When I sync my torch and laptop, only the Outlook Express address book is transferred to my blackberry. Do you know haow I can transfer the Microsoft Outlook address book?
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Aug 18, 2010
Anyone else noticed this?
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Sep 13, 2010
I know there are separate posts on this subject on connection consistency problems but I can't seem to get an answer to a fundamental question. Is the problem hardware or software related? Since turning off WiFi improves the connection consistency significantly what does that imply? I want to return my Torch of this is a hardware issue.
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Sep 15, 2010
I am trying to put my music on the media card of my new 9800 Torch. I first need to enable the mass storage mode. How do I do that?????? I cant find ANYTHING that says "mass storage mode" on or off. How do I turn it on???? I tried to sync some music to my new Torch but it went in the main memory not onto the storage card where it belongs. How do I make it go ONLY to the sotorage card. Is this something I have to do on the desktop program?
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Sep 4, 2010
I'm not able to zoom in on CNN either by double tapping or by pinching. Why is this? Just some pages won't allow it or what?
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May 6, 2011
I have a Torch 9800, however it cannot connect to our 3G network here. my carrier is Digicel PNG. I have already tried setting it to 3G but it does not connect
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May 19, 2012
why i can't use my trackpad? i went to the settings all i can see is trackball setting? why it happened? i just updated my device software version.
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Mar 3, 2010
since yesterday i`m unable to connect my 9800 with Desktop software. "uable to communicate" i try device update -> No updates found/needed i try update of device software -< one tim work, then never again. PS. taskplaner sync options are in v6.10 lightyears better!
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