BB Torch :: Lost 9800, Unable To Restore Contacts?
Oct 12, 2012
I lost my bb 9800, i think i have data somewhere on bb server because when i login on BB protect website i can see that in archived back up details but i'm unable to restore it. And when i try to restore on my new 9810 it says "This data is already wirelessely synchronized with a remote service and cannot be restored by blackberry protect" only for contacts. And i've archived the device by mistake n now it shows "Remote admin commands are not available on archived devices".
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Dec 3, 2012
This is regarding my bb torch 9800. I just did an update directly from the bb website and NOT from a desktop icon. All I did was connect the phone and pressed "check for updates", from which the results said that there was an update available. It never once asked me to do a system backup...just told me that this could take up to an hour and that I'd be unable to use the phone. All my contacts are gone. This is my first bb so clearly i had no clue about doing a sync to my sim card. Is there any way that I can save all that lost contact info?
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Jan 10, 2012
I am switching from an old Blackberry Torch to a new Blackberry Torch, (same model), I backed up the old phone and I tried restoring the contacts onto the new phone but everything else like old texts, emails, etc are being restored EXCEPT the contacts;
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Sep 3, 2010
I get this problem and cant sync my contacts from Mac.I am sorry i spent so much money. I got the same problem with the 9000 bold and was teh reason i let go. Now I have the same problem.
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Mar 13, 2012
i had a blackberry torch 9800 which i backed up to the blackberry desktop then it was sent away for a repair and they replaced it with anew 9800 i have tried to recover everything from the desktop but it says i need the old blackberry first?
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Apr 9, 2012
I recently lost my SD card to my blackberry 9810 and am attempting to restore the files onto a new SD card to a computer. I had automatic backups set up from the Blackberry desktop manager and Blackberry protect. I was under the assumption that these backups also backed up information on the SD card. Unfortunatley, when I tried to restore my phone using a blackberry desktop no old files where restored to my new SD card.I have read an old post that says the automatic backups do not backup SD card documents but am unsure if that is still true.Is there anyway I could restore the files using the backups?
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Mar 25, 2012
I have an iphone 3GS using 5.1. I regularly sync/backup to my Macbook running 10.6.8. I probably do this once daily at least. The last sync/backup was this morning. Sometime this afternoon I lost all my contacts on my phone. It may have happened when I plugged my phone to my imac at work to recharge it (it is set not to sync, just to recharge, and I also do this regularly without any issues.) Recent and favorite phone numbers are there, along with texts and phone numbers for those, but only one contact was saved. This contact was added earlier this week. I tried to restore using the backup in itunes, but nothing came back. When I check for backups in the Devices tab of the Preferences, the only backup that shows up is the one where I tried to restore the contacts. I tried "Import SIM Contacts" through the Settings on the iphone, but nothing came back. I have also tried the trick with finding a message with a restored contact name (I have one) to "magically" get back all contacts and that does not work either. Everything else on the phone seems to be in place; just missing the contact names. Cannot find these backup files on my computer or on TimeMachine backups either.
Info:
iPhone 3GS, iOS 5.1
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Jun 1, 2012
Just bought the phone off a friend and need to upgrade the software. Have registered on itunes but need to pay for one time incident support to do this? Not fair!
Info:
iPhone 3GS
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Jun 23, 2012
I just updated my iPhone 4 and downloaded iCloud. In the process Ilost all of my contact phone numbers. How can I restore them?
Info:
iPhone 4, iOS 5.1.1
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Jan 30, 2012
I've noticed that my battery drains easily. I bought my torch less than a week. I did a lot of stuffs just to save the power of my battery but it seems useless. The Lightningbolt was lost while im charging. I tried ti charge it while its of but again, it was useless
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Mar 21, 2012
Few days ago I updated my iPhone, I turned it off at night & when I turned it on at morning I discovered that all my contacts are gone, how can I restore them?
Info:
iPhone 4, Windows XP
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Jun 18, 2012
Having recently updated to ios 5.1.1 I have lost all my contacts on my iphone 4. Does anyone know how I get all my contacts back on my phone? Why did they make such a stupid update that would do this?! All of these numbers were really important.
Info:iPhone 4, iOS 5.1.1
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Nov 12, 2011
How to restore or recover lost application net_rim_bb_messaging_app.
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Jul 14, 2011
I can't synch my contact list with outlook using BB desktop software. This seems to have happened after recent software upgrade. When I scroll the Synch options contact and calendar are missing. When I go to Device and Advance Settings and Default Services only my webmail accounts are shown and none of my outlook email accounts. How can I get back to synching with my outlook folder?
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Feb 22, 2012
Is there any way I can restore my Blackberry Torch 9800 to Factory setting?
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Nov 8, 2012
Im selling my BB Torch 9800 to a friend and need to restore the phone to its factory settings !How do I do this?
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Oct 15, 2015
I just switched to an android phone from an iPhone for the first time. I went to the att store where they transferred my contacts over to the S6. 2 days later I tried to install an ios emulator to download an app not available on android that I used to use. The emulator turned out to do nothing and I felt like I just installed malware so I look into restoring the phone to a previous point. To my surprise there is no option to do this but factory restore and then back up from your google account. I
do this thinking I'll be fine because I turned on the setting to back up my phone to the google account. I do the reset and discover that I only get one restore point and it doesn't mention from what time; just says "last used today". I do the restore even though its probably not far back enough to erase the damage the emulator download did and discover that I have lost all my contacts.
Whats the point of the backup if it doesn't backup the single most important thing: your contacts! Whats the point of backup if you can't restore to multiple points! Feeling really frustrated with this phone right now. Do I need to go back to ATT with my old iphone to get my contacts back again?
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Mar 20, 2012
I lost my my contact after using the restore application in Itunes on my IPhone. Does anyone know how I can get my contacts restored?
Info:
iPhone 3G, iOS 5.1, Serial number 85927HHW3NP
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Mar 28, 2012
How do I restore my contacts I lost with the iOS5 update??? This is frustrating!!!
Info:
iPhone, iPhone OS 3.1
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Apr 27, 2012
I have just bought a new lap top and I have transferred all my files over to it. I backed up my I phone 3gs and then restored my new I phone 4gs with the back up. Everything went well except my contacts and apps are not on my new 4gs? Mail settings, old text messages pictures etc all there? Where can I find them? The second problem I had is I downloaded the latest software on my I phone 4 it has lost all my contacts after finishing the download? Where have they gone?
Info:
iPhone 4, Windows XP
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Jun 8, 2012
How do I restore my contacts I lost with the iOS5 update?
Info:
iPhone, iPhone OS 3.1
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Sep 7, 2014
I mistakenly selected restore backup on my computer with my iphone 5S plugged in and little did i know it was going to delete all of my photos and contacts that I had from the past year and send me back to my last backup which was when ios 7 came out (LAST YEAR!!) I really need these photos and contacts back, so I did some research about recovering deleted files on my phone and turns out applications like these exist. I just don't know which ones to get. Most of them range from $50 to $100 so i really don't want to have to buy two of them. Some of them are called PhoneRescue, MobiSaver, Wondershare Dr. Fone...etc and i tried all of their 'free trials' and none of them worked.
Info:
iPhone 5s, iOS 7.1.2
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Oct 14, 2011
My Torch is enable with gps. I can use Google map to see exactly where I am on the phone, I also Installed blackberry protect. If I lost my phone, Can I use my computer to track where is the phone? How do I do it if is possible?
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Jun 22, 2011
I seem to have lost the 'Zoom' ability on the camera ! (Torch 9800) Yes, it is turned on in the settings but can't operate when trying to take photos (with finger on screen nothing shows) - it works on viewing pictures taken ! Tried turning off zoom then saving and then resetting and saving but to no avail.
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Oct 6, 2011
When a call come in, displays on screen but no tones are heard. Went to "change sounds and alerts", "phone ring tone" and it just comes back to same screen.
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Aug 27, 2011
Ok the 6.0 update even wiped out my blackberry protect so I am unable to restore the lost data. Of course contacting rim/blackberry for help is not an option.
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Sep 19, 2012
My brother had bought Factory unlocked torch 9800. He had screwed the software and had then installed T-mobile software. Now, my torch is not working with other carriers. How do I restore it to again factory unlocked mode?
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Nov 22, 2010
Today I went to update my X10. While at work it wouldn't allow me to as it insisted I connected it to a computer. So at home I got the USB cabled hooked up to my Linux Laptop and then discovered it had to be a windows computer.Anyway, I got it hooked to a Windows computer and the update process began. I followed every instruction and set all tickboxes for backup.After unplugging this and plugging it back in and rebooting here and there, it finally reached the restore process.I left it restoring for a while. When I came back to it, it said something had crashed. I don't know what as I'd just woken from a nap.But, it seems all my applications are restored. Yet my gmail account & Facebook account have become disassociated from my phone and all my contacts no longer have any names or pictures. I opened the contacts/phone book and the list is completely empty. tried to import contacts but it says it cannot find any anywhere.
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Sep 6, 2010
does anyone no how to transfer all my contact from my Tour which is cdma with no sim card to my new Torch with sim card. i cant do it using blackberry desktop software.
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Aug 28, 2015
I purchased a new HTC One M9 from Telstra (Australia) in July and ever since I got the phone I have been experiencing an intermittent problem where the GPS and the cell connectivity will both shut down and not connect to the cell towers and GPS location. There is an X above the cell signal and the GPS location indicator flashes and shows no connection. This happens every few days of use and the only way to restore connectivity is to restart the phone.
I have the firmware up-to-date OTA and I have even tried a factory reset.
This problem is not isolated to any one app and has occurred when using Sygic navigation as well as Run.GPS fitness tracker.
I am suspecting this could be a hardware issue! The issue is that it is an intermittent problem and not instantly reproduceable. The problem just happens and without any warning!
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May 10, 2012
I have a new 9810 and have the old backups for the 9800. A great deal of information. I did find a way to look at some of the info in the backup but would like to some how just use the backup .ipd file to dump into the new machine.
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