BB Torch :: Unable To Restore Contacts?
Jan 10, 2012
I am switching from an old Blackberry Torch to a new Blackberry Torch, (same model), I backed up the old phone and I tried restoring the contacts onto the new phone but everything else like old texts, emails, etc are being restored EXCEPT the contacts;
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Oct 12, 2012
I lost my bb 9800, i think i have data somewhere on bb server because when i login on BB protect website i can see that in archived back up details but i'm unable to restore it. And when i try to restore on my new 9810 it says "This data is already wirelessely synchronized with a remote service and cannot be restored by blackberry protect" only for contacts. And i've archived the device by mistake n now it shows "Remote admin commands are not available on archived devices".
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Aug 24, 2011
i recently have updated the latest OS (v5) on my blackberry curve 8520, i created a backup file before doing so but now when i open desktop manager and try and restore, the button is greyed out, i cannot restore using my old file ive lost all my contacts aswell
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Jun 2, 2011
My original torch 9800 was stolen, I just received my replacement torch 9800 and I went to restore my phone from my last backup but my contacts did not restore. Is there a reason for this? Is there a way to get them back?
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Jan 14, 2012
After a back up I tried to recover my contact but only a get some of them, no total list.I can see that I have backed up in the device manager about 200 contact but only can restore 114. I tried many times, also with another backups made before.I did another back up, but still restore 114 contacts after I add some more.
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Sep 5, 2011
I have a BB 8900 Curve. i am not able to synconice my contact with my laptop Microsoft Outlook. previously i used to do it but now it shows me error. And secondly there are duplication in my Black Bery Contacts and i am also loosing some contacts atomatically
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Oct 4, 2011
I backed up content using the backup/restore app that came with the phone, and i spoke to someone at o2 who said if i did that, i would be able to restore my texts and contacts (main things i care about atm) onto HTC Desire S, using that back up which i saved to my sd card. I have just given the x10 to a courier who has taken it away, and just tried to work out how to restore back onto the Desire, and now i'm starting to realise it may not actually work that way
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Sep 20, 2010
I updated my Xperia X10 to 2.1 today. I backed up my contacts, messages, call logs everything.When the phone was updated and I restored everything contacts are missing all the rest are there.A little background to know. For some reason Xperia X10 cannot read my SIM contacts from the day I bought it when we were on 1.6 so I decided to create an CSV file to add them to the mobile memory not to the SIM.So now what? The restore is sending the contacts again to SIM that's why I cannot see them?
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Dec 20, 2011
I made a backup yesterday from BBM Contacts in my email and today i format my bb. I lost all in the phone, but only the important thing is the BBM contacts.
I recive the mail from Blackberry saying: "hello the recovery is in progress" or something like this, but in my bbm theres no contacts..
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Jul 11, 2011
recently left my company and now don't have exchange server anymore. Synced up Torch, successfully then removed Exchange Mail Account. Now contacts/calendar/mail etc is not in Outlook 2010. I know it's there, but haven't been able to successfully open a .pst file with that data. Now when I try to sync from Torch to Outlook, it tells me one or more configured folders is not available. Update folder mapping and try again. I can't seem to locate the folder mapping option within the Desctop Manager.
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May 13, 2012
Why can I not restore my contacts and photos from my PC's backup? I backed up my iphone 3Gs to my desk top PC. When I try to restore from Backup on to my iphone 4s I can not get my contacts and photos back. Itunes keeps telling me my backup password is incorrect.
Info:
iPhone 4S, iOS 5.1.1, I can only recover my apps.
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Aug 28, 2012
recently after maintenence of my E6 from nokia care I lost all contacts. however i kept the backup in OVI Sync but instead of Restore i Synced again and now i m tring to recover/restore the all my Contacts from OVI sync but not succeding. way how can i restore my contacts ?
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Aug 31, 2011
This is all very new to me, but I'm glad I decided to go down this road, after having my first problem solved to day I'm delighted. I am now faced with another, some times I can restore my pictures (photos) to my Torch and other times it doesn't work and I don't know what I'm doing wrong.
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Jun 16, 2012
i have a BB9780 phone. i am trying to restore the address book using desktop manage. But only email ids are getting restored. I have a [URL] email id and gmail id and on this phone. under select address book option i find option to select address book of [URL]. not a single phone number is getting copied
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Jun 15, 2012
I am unable to restore several programs (PWKeeper, BBM, BBTraffic, Memo, Tasks, Maps) after a wipe and OS upgrade. I backed up the phone prior to the wipe but did not turn off wireless sync. Learning now that I should have. I have deleted desktop sync service book, rebooted, tried to restore. No success. Even reinstalled OS. Is there combo-keys to enter on phone that turns off wireless sync prior to restore? DM is not allowing me to restore these apps. 9850 Storm.
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Oct 13, 2011
I just got a new phone because I lost my old one and I've been trying to restore my bb messenger contacts through the email option which I had done before with other blackberrys and had worked perfectly. This time, when I click on the option to restore it says that they have to send an email to verify that my email account is valid, I click ok and then it says that my email account (which is working perfectly on the phone) is invalid and they were unable to send a verification email and to check if the account is valid and try again later. I have been doing this for two days and nothing has changed.
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Feb 23, 2012
Is it possible to restore the bbm contacts from an archived backup from the blackberry protection site?
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Jun 22, 2011
My Boss has 2 Blackberry phones , one is Blackberry torchand another one is Blackberry Bold 9000.Blackberry Torch is synced to company Blackberry server. The Blackberry Bold is not synced with the Blackberry server but has about 1000 contacts (200 in 1st contact folder and 800 and in the 2nd).when I check the contacts options I see 2 contact folders both named "Desktop". My Boss wants me to merge all these 1000 contacts with the contacts on his Blackberry Torch. When I back up the contacts from Bold to outlook only 200 contacts gets restored and the remaining 800 dont.
I am using following method to merge I intend to use following steps to merge the contacts from 2 phones
I backed up both the devicesI exported all the contacts from outlook to csv fileDeleted all the contacts from outlookSynced the contacts from Blackberry Bold to outlook but in this case only 200 contacts get synced and not the remaining 800.Export the outlook to csv againMerge the 2 csvs and import to outlook
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Sep 1, 2011
I can create a group in "Contacts" but when i go back in to try and add / delete members, i can't save. My previous cell was the 9630 Tour and I was able to do that with no issues. My 9810 was running the default OS (252 I think) and I was unable to edit the groups. I updated the OS thinking that might have been fixed but it doesn't look like it has.
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Aug 25, 2011
I synced a google calendar with my torch but now I am unable to sync my outlook contacts and calendar. The outlook stuff is more important and I would like to remove the Google info but it has set itself as my default service on my device. How to get rid of google?
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May 13, 2011
how do i clear all entries in my calendar and contacts?
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Oct 28, 2010
I had faced this issue when i last updated my phone when the 2.1 had come out.. I installed the latest Backup and Restore application as recomended by the SE update site.. Then backed up my files onto an already existing backup (which i think has corrupted the backup), hence overwriting the file.. After that i upgraded to 2.1 and restored my files, which failed because the contacts were not successfully imported (even though the Backup and Restore app said that the import was succesful.)
i was asked to repair the firmware using PC companion and hence want to backup succesfully without any problems. I cant risk loosing my contacts again. And i want to know from others in this forum if they have faced this issue on normal backup (not overwritten on an existing backup). [URL]
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Apr 9, 2012
I recently lost my SD card to my blackberry 9810 and am attempting to restore the files onto a new SD card to a computer. I had automatic backups set up from the Blackberry desktop manager and Blackberry protect. I was under the assumption that these backups also backed up information on the SD card. Unfortunatley, when I tried to restore my phone using a blackberry desktop no old files where restored to my new SD card.I have read an old post that says the automatic backups do not backup SD card documents but am unsure if that is still true.Is there anyway I could restore the files using the backups?
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Sep 3, 2010
I get this problem and cant sync my contacts from Mac.I am sorry i spent so much money. I got the same problem with the 9000 bold and was teh reason i let go. Now I have the same problem.
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Feb 11, 2011
i am still unable to add contacts or even edit existing contacts.
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Mar 20, 2010
I have a 3GS and it is locked on the apple logo. I have to restore but HAVE to try and save my contacts. Itunes is new so there are no backups. Is there any other way of getting into the phone and getting that info? Maybe SSH or something
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Jun 21, 2011
My Curve 8520 lost contacts, now I have a backup in my laptop, but I can't able to restore it.
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Mar 11, 2012
how can i copy my present contact from pc (in format vCard file) to iphone 4s?my old sim is not micro sim so cannot copy (not support) from prev phone to sim
Info:
iPhone 4S, iOS 5.1
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Apr 9, 2012
my old iphone3GS. I have iphone 4S and ipad. Dad started deleting contacts but because we are both on same wireless network it has deleted contact from my iphone, ipad and icloud. HOW can I get them back???? I had so many contacts in there I don't even know which ones he has deleted....... I thought icloud was supposed to be back up but they have deleted immediately from there too???
And once some lovely person can tell me how to do that, how do I untether my old phone (now dad's phone) from mine? Attached it to his itunes instead of mine but clearly that hasn't worked.
thanks
Info:
iPad, iOS 5.0.1
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May 15, 2012
On my wife's iPhone the standard issue "Contacts" app has disappeared, and neither does it show under the phone apps when plugged into iTunes. It has not been moved into a folder of any type, for my wife has none of those. When I search the iTunes app store this original Contacts app does not seem to be listed. Is there a way to restore this app to the phone? Her contacts do appear in the phone tab on her iPhone, and in the Address Book program on her iMac.
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Jun 1, 2012
How do I restore my phone contacts for iPhone 4?
Info:
iPhone 4, iOS 5.1.1
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