BB Torch :: Unable To Restore BB Software After OS Upgrade
Jun 15, 2012
I am unable to restore several programs (PWKeeper, BBM, BBTraffic, Memo, Tasks, Maps) after a wipe and OS upgrade. I backed up the phone prior to the wipe but did not turn off wireless sync. Learning now that I should have. I have deleted desktop sync service book, rebooted, tried to restore. No success. Even reinstalled OS. Is there combo-keys to enter on phone that turns off wireless sync prior to restore? DM is not allowing me to restore these apps. 9850 Storm.
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Jun 15, 2012
I am unable to restore several programs (PWKeeper, BBM, BBTraffic, Memo, Tasks, Maps) after a wipe and OS upgrade. I backed up the phone prior to the wipe but did not turn off wireless sync. I have deleted desktop sync service book, rebooted, tried to restore. No success. Even reinstalled OS. Is there combo-keys to enter on phone that turns off wireless sync prior to restore? 9850 Storm.
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Jan 10, 2012
I am switching from an old Blackberry Torch to a new Blackberry Torch, (same model), I backed up the old phone and I tried restoring the contacts onto the new phone but everything else like old texts, emails, etc are being restored EXCEPT the contacts;
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Aug 31, 2011
This is all very new to me, but I'm glad I decided to go down this road, after having my first problem solved to day I'm delighted. I am now faced with another, some times I can restore my pictures (photos) to my Torch and other times it doesn't work and I don't know what I'm doing wrong.
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May 27, 2012
I have a BB Torch 9810. I have been trying to upgrade my Facebook and BBM applications but I receive an error message telling me to log in every time I try to upgrade them. I have tried everything including restoring my phone and I still get the same message.
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Aug 23, 2012
I have tried several times to load this upgrade by both apploader and desktop software. Apploader states that the update is not available from this server, the desktop software downloads it but hangs during the device backup. I have even tried to do a backup from the desktop software and the backup hangs too.
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Oct 12, 2012
I lost my bb 9800, i think i have data somewhere on bb server because when i login on BB protect website i can see that in archived back up details but i'm unable to restore it. And when i try to restore on my new 9810 it says "This data is already wirelessely synchronized with a remote service and cannot be restored by blackberry protect" only for contacts. And i've archived the device by mistake n now it shows "Remote admin commands are not available on archived devices".
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Jul 13, 2011
I upgraded to the 6.0 OS software this morning. I am not sure what happened but I am receiving emails and unable to reply to them. I have gone to the settings tab and tried to add my email and the phone either freezes or goes back to the main setting page. I have tried wiping the phone, doing hard resets and nothing is working.
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Aug 23, 2012
I am trying to upgrade my BB torch 9860 OS version to 7.1.0 bundle 1646, But unable to do.I try to upgrade using the aploader as well bb desktop manager.
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Oct 30, 2011
Actually this is my new torch 9860. I've created new blackberry account for It. After upgrading the new version of application world, I was unable to login to my blackberry Id account with the correct password. Even if you sent new app world upgrading with a bug free version, I still can't upgrade coz its required my blackberry id.
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Apr 9, 2012
I recently lost my SD card to my blackberry 9810 and am attempting to restore the files onto a new SD card to a computer. I had automatic backups set up from the Blackberry desktop manager and Blackberry protect. I was under the assumption that these backups also backed up information on the SD card. Unfortunatley, when I tried to restore my phone using a blackberry desktop no old files where restored to my new SD card.I have read an old post that says the automatic backups do not backup SD card documents but am unsure if that is still true.Is there anyway I could restore the files using the backups?
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May 30, 2010
Today I updated E72 to the latest FW 031.023 using Nokia Software Updater Tool using Laptop. Update was completed without any issue and at the end I was shown a page which says restore last back up. Now I did take backup before starting the FW update. However after updating the FW my phone has all my old settings.So question is should restore the last back up ? is that a mandatory step after FW update ?
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Mar 21, 2012
I updated iTunes and then tried to update to the iOs5.1 via iTunes. This didn't work so I updated via the phone.
The phone switched off and now it is stuck with a screen that says connect to iTunes. When I connect to iTunes it says the phone is in recovery mode and needs to be restored. I have tried unsuccessfully to restore it for the last 3 hours.
Most of the time the phone would disconnect at 9minutes remaining, or it would seem to download completely and I would then get an error 3529.
I tried disabling the firewall but still nothing works.
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Mar 26, 2012
I downloaded the IOS5 software in the middle of October when the upgrade came out. I backed up everything then. When the new 5.0.1 upgrade came out and I downloaded it last week, I got everything back except for my photos that I took from the middle of October to when I downloaded 5.0.1 last week. how to get the photos lost during this time back? I apologize if this has been answered already and I just haven't found it...I have tried a few things from other posts but have not been successful so far.
Info:
iPhone 4, iOS 5.0.1
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May 1, 2012
upgrade to ios but restore failed.
Info:
iPhone 3GS, iOS 4.1
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May 15, 2012
what software do i need on my mac to upgade iphone OS to 5.01
Info:
iPhone 4, iOS 4.3.3
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Jul 8, 2010
I currently have a jailbroken 3GS running on 3.1.3 and I'm satisfied with it. If I want to restore the phone, will iTunes force me to upgrade to 4.0 or will I still keep my 3.1.3? I've heard of 4.0 causing problems (especially on 3GS and 3G models) so I'd rather not upgrade to it.
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Aug 8, 2010
I have just upgraded the firmware and have lost everything that was on my phone. I have tried to restore from back up but keeps coming up with "itunes could not restore the iphone "#######" because the back up session failed.
The back up was done just couple minutes before i upgraded and i have also tried previous back ups but none of them work.
Is there going to be a way to get the back up working?
Is there any one else with similiar troubles?
Information:
iphone
iOS 4
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Apr 11, 2012
I've just tried to upgrade my iphone 3gs and it wont restore from itunes or connect to the server to activate.
Info:
iPhone 3GS, iOS 5.1
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Apr 7, 2011
Just upgraded to 6.0 for device last night. Backed up all data. When data restored,everything restored except the contact list. I tried restoring address book 4 times after initial restore. Desktop restore show over 900 records but none of them will move over.
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Aug 12, 2011
I have just upgraded the software on my Xperia 10. Did a backup before like every other time I've done an upgrade. Upgrade went fine. But I can't find a button for Backup/Restore.
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Jul 8, 2010
I need to restore my iPhone (currently OS 3.1.2) back to its original factory setting. If I do this through iTune, will I have to upgrade to the new OS 4.0?
I don't wish to do that, as I have a new ibootrom, so I near that jail breaking in the new OS is not yet possible unless I have made some smart decision in the past, which I don't know if I did. Anyway, is there anyway I can restore factory settings WITHOUT upgrading to the latest firmware, ie. keep in 3.1.2?
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Mar 27, 2012
I am trying to upgrade my iPhone 4 to iOS 5. As my MacPro is still running Snow Leopard, I decided NOT to sync with iCloud but rather with iTunes. Every time I connect the iPhone, iTunes tells me the restore has been interrupted and offers to resume backup. When I do, it starts restoring, restarts the iPhone and then I get same message.... over and over again.
Info:
iPhone 4, iOS 5.1, iTunes 10.6 on Snow Leopard MacPro
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Sep 16, 2011
I have upgraded the software - having backed up my phone using the backup and restore facility. The old backup software was removed so i downloaded a new one from sony website. However this downloads but will not install - says 'Application not installed' with a tick by it ! and so I can;t restore my phone information.
HELP !!!
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Jan 29, 2010
My iPhone 3gs is stuck in that mode where I can't get pass the white Apple logo even after several hard reboots (holding down the power and bottom center button. After a reboot the white apple logo appears and then it just goes away.I figured out how to get the phone to into recovery mode so that iTunes can do a restore, but I am getting the message that says "Are you sure you want to restore the iPhone to its factory settings" All of your media and other data will be erased and the newest version of the iPhone software will be installed.
Is there any way to do a restore without allowing my iPhone's software to be upgraded to the newest version of iPhone software? I have 3.0 and want to keep it because I use my phone to tether. During the restore phase is there a way to cancel the portion of it that attempts to upgrade my software to the latest software?
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Apr 23, 2012
I have a problem with the camera on my Iphone 4. I upgraded it yesterday and the camera stopped working after that. I also restored it afterwards when I saw that the camera didn't work. I only get the grey "lens picture" and everything is frozen.
Info:
iPhone 4, iOS 5.1
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Aug 29, 2011
I am having torch 9800 with OS6 can i upgrade it to OS7. If yes then how.
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May 26, 2014
I'm trying to restore my phone after a factory reset but am having trouble restoring it using HTC backup. When it came on after the reset it wanted me to restore using ATT Ready2Go. I exited out of it hoping to get the normal HTC setup but it just took me to the home screen. I signed into my HTC account in settings but could not find a place to restore it.
I have used icloud on my ipad before and it couldn't have been easier, just sign in and it restored everything.
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May 14, 2012
unable to restore the 3g?
Info:
iPhone 3G, iOS 5.1.1
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May 27, 2012
I recently purchased a Factory Unlocked iPhone 4S and got it with iOS 5.1 (Purchase was through a relative in USA and brought to India). There was an update to iOS 5.1.1 which iTunes asked me to updated to. iTunes after downloading the firmware gave me error 3194. I live in India and i also have an iPad 2 which i am able to restore to the latest firmware using the same methord.
Info:
iPhone 4S, iOS 5.1, Unable to Update or Restore iPhone
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Jun 8, 2012
I'm unable to restore my iphone 4. What are my options?
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