Curve :: BB 9700 Won't Restore Contacts After Upgrade To 6.0
Apr 7, 2011
Just upgraded to 6.0 for device last night. Backed up all data. When data restored,everything restored except the contact list. I tried restoring address book 4 times after initial restore. Desktop restore show over 900 records but none of them will move over.
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Jun 21, 2011
My Curve 8520 lost contacts, now I have a backup in my laptop, but I can't able to restore it.
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Aug 26, 2011
I got a new blackberry curve and I would like to get my bbm contacts back but I have a different pin how do I get them back.
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Aug 24, 2011
i recently have updated the latest OS (v5) on my blackberry curve 8520, i created a backup file before doing so but now when i open desktop manager and try and restore, the button is greyed out, i cannot restore using my old file ive lost all my contacts aswell
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Sep 6, 2011
restore a friend's blackberry messenger contact list? I was using a blackberry curve 8530 in the states and I just returned from the states to Africa. Before I left, my gave my bb 8530 to a friend. When I got to Ghana, I mistakenly restored my contact list using email, so it automatically removed my friend's bbm data and now she has lost her contacts.Initially, her bbm contacts appeared on my blackberry messenger contacts so I decided to back up my files remotely. Nothing happened and I later backed up locally using my saved back up list for last month then it was restored. This morning, I got a few bbm request that were her contacts.
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Sep 5, 2011
I have a BB 8900 Curve. i am not able to synconice my contact with my laptop Microsoft Outlook. previously i used to do it but now it shows me error. And secondly there are duplication in my Black Bery Contacts and i am also loosing some contacts atomatically
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Jun 6, 2010
They aren't exact duplicates, but all of my contacts are mixed up. Like two phone numbers from two different contacts under ONE new contact, while still keeping the other two. I had 204 contacts, and now my phoen says I have 670. WTF. Desktop manager let me replace the addresses with the one from my previous backup, but now it won't let me do it again. HELP.
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Apr 27, 2011
I received an email message from Blackberry inviting me to upgrade my OS to 5.0.0.1, which I did wirelessly.At the end of the process, after the restart, I got a message that said "uncaught exception ....I pulled the battery and tried again a few times, but I kept getting the same message.I Goggled the error message and to my horror found hundreds of listing - most related to corruption errors!However, since my blackberry home screen appeared under the message warning, and it is supposedly a mission critical device and I need to work, I clicked ok and started to use my device again.
All seemed find until I noticed that some of my contacts were missing.Maybe about 10%. I determined that some of these missing contacts had been updated since my last back-up. Others had been on my BB for years.I decided to try and restore the address book from my last back-up.I launched my Desktop Manager 6.0.2 and tethered my Curve.First I backed up the "damaged contact list" as part of a full back up.All went well.Then I went to use a 2 week only back up file, that I made before the OS upgrade. But the address book field was dimmed. There were 4036 entries on the dimmed back up file. I had 4021 on my Curve, but many more than 15 were missing. Regardless, I couldn't restore because:
(Dimmed entries are data types that are read only . . . . )The only solutions to this problem I found via Google related to older OSes and devices and involved deleting service book entries which look nothing like the service book entries I found. Or, is simply a problem related to running a RIM application on a RIM device after an upgrade to one more "advanced" RIM OS from another RIM OS, at RIM's recommendation?
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Apr 28, 2010
I have to hand them in my Blackberry Bold 9000. Getting a Blackberry Curve 8520 tomorrow. Can I restore my contacts etc. on the Curve 8520? I've backed them up to my laptop with Blackberry Desktop Manager.
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Aug 28, 2012
I recently got my BB 9300 serviced, the BB guys replaced the entire hardware...so I believe the phone is is as good as new. However, when i connect the phone & sync with the BB desktop software, its recoginses the device as new & hence not all my contacts are available for use.
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Oct 13, 2011
I just got a new phone because I lost my old one and I've been trying to restore my bb messenger contacts through the email option which I had done before with other blackberrys and had worked perfectly. This time, when I click on the option to restore it says that they have to send an email to verify that my email account is valid, I click ok and then it says that my email account (which is working perfectly on the phone) is invalid and they were unable to send a verification email and to check if the account is valid and try again later. I have been doing this for two days and nothing has changed.
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Oct 28, 2010
I had faced this issue when i last updated my phone when the 2.1 had come out.. I installed the latest Backup and Restore application as recomended by the SE update site.. Then backed up my files onto an already existing backup (which i think has corrupted the backup), hence overwriting the file.. After that i upgraded to 2.1 and restored my files, which failed because the contacts were not successfully imported (even though the Backup and Restore app said that the import was succesful.)
i was asked to repair the firmware using PC companion and hence want to backup succesfully without any problems. I cant risk loosing my contacts again. And i want to know from others in this forum if they have faced this issue on normal backup (not overwritten on an existing backup). [URL]
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May 30, 2010
Today I updated E72 to the latest FW 031.023 using Nokia Software Updater Tool using Laptop. Update was completed without any issue and at the end I was shown a page which says restore last back up. Now I did take backup before starting the FW update. However after updating the FW my phone has all my old settings.So question is should restore the last back up ? is that a mandatory step after FW update ?
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Mar 21, 2012
I updated iTunes and then tried to update to the iOs5.1 via iTunes. This didn't work so I updated via the phone.
The phone switched off and now it is stuck with a screen that says connect to iTunes. When I connect to iTunes it says the phone is in recovery mode and needs to be restored. I have tried unsuccessfully to restore it for the last 3 hours.
Most of the time the phone would disconnect at 9minutes remaining, or it would seem to download completely and I would then get an error 3529.
I tried disabling the firewall but still nothing works.
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Mar 2, 2011
i backup my contacts from one device and restore it to another device?
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Mar 26, 2012
I downloaded the IOS5 software in the middle of October when the upgrade came out. I backed up everything then. When the new 5.0.1 upgrade came out and I downloaded it last week, I got everything back except for my photos that I took from the middle of October to when I downloaded 5.0.1 last week. how to get the photos lost during this time back? I apologize if this has been answered already and I just haven't found it...I have tried a few things from other posts but have not been successful so far.
Info:
iPhone 4, iOS 5.0.1
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May 1, 2012
upgrade to ios but restore failed.
Info:
iPhone 3GS, iOS 4.1
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May 15, 2012
what software do i need on my mac to upgade iphone OS to 5.01
Info:
iPhone 4, iOS 4.3.3
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Jul 8, 2010
I currently have a jailbroken 3GS running on 3.1.3 and I'm satisfied with it. If I want to restore the phone, will iTunes force me to upgrade to 4.0 or will I still keep my 3.1.3? I've heard of 4.0 causing problems (especially on 3GS and 3G models) so I'd rather not upgrade to it.
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Aug 8, 2010
I have just upgraded the firmware and have lost everything that was on my phone. I have tried to restore from back up but keeps coming up with "itunes could not restore the iphone "#######" because the back up session failed.
The back up was done just couple minutes before i upgraded and i have also tried previous back ups but none of them work.
Is there going to be a way to get the back up working?
Is there any one else with similiar troubles?
Information:
iphone
iOS 4
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Jun 15, 2012
I am unable to restore several programs (PWKeeper, BBM, BBTraffic, Memo, Tasks, Maps) after a wipe and OS upgrade. I backed up the phone prior to the wipe but did not turn off wireless sync. Learning now that I should have. I have deleted desktop sync service book, rebooted, tried to restore. No success. Even reinstalled OS. Is there combo-keys to enter on phone that turns off wireless sync prior to restore? DM is not allowing me to restore these apps. 9850 Storm.
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Apr 11, 2012
I've just tried to upgrade my iphone 3gs and it wont restore from itunes or connect to the server to activate.
Info:
iPhone 3GS, iOS 5.1
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Aug 12, 2011
I have just upgraded the software on my Xperia 10. Did a backup before like every other time I've done an upgrade. Upgrade went fine. But I can't find a button for Backup/Restore.
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Jul 8, 2010
I need to restore my iPhone (currently OS 3.1.2) back to its original factory setting. If I do this through iTune, will I have to upgrade to the new OS 4.0?
I don't wish to do that, as I have a new ibootrom, so I near that jail breaking in the new OS is not yet possible unless I have made some smart decision in the past, which I don't know if I did. Anyway, is there anyway I can restore factory settings WITHOUT upgrading to the latest firmware, ie. keep in 3.1.2?
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Mar 27, 2012
I am trying to upgrade my iPhone 4 to iOS 5. As my MacPro is still running Snow Leopard, I decided NOT to sync with iCloud but rather with iTunes. Every time I connect the iPhone, iTunes tells me the restore has been interrupted and offers to resume backup. When I do, it starts restoring, restarts the iPhone and then I get same message.... over and over again.
Info:
iPhone 4, iOS 5.1, iTunes 10.6 on Snow Leopard MacPro
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Sep 16, 2011
I have upgraded the software - having backed up my phone using the backup and restore facility. The old backup software was removed so i downloaded a new one from sony website. However this downloads but will not install - says 'Application not installed' with a tick by it ! and so I can;t restore my phone information.
HELP !!!
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Jun 26, 2012
I click restore and my phone doesn't restore the last backup file?
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Aug 25, 2010
The contacts in outlook have only my new contact info (1 contact) and the desktop and wireless software want to synchronize with this folder. The sync works between the two devises however it does not recognize the loads of contacts that are on my blackberry devise. I have tried all of the options on the advanced sync option to try toget outlook to download the contact from the Blackberry 9700. How do I get these two to synchronize?
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Mar 25, 2010
I noticed that my bold 9700 is restarting on its own , then the screen become white with writing JVM error 503, I search the internet to find out what happen, but few second later the phone rebooted own its own.
so i cross my finger while it was doing it. to my relieve it starts ok. But after few hours when i want to call somebody on my phone book, to my horror, the whole contacts on the address book are gone, not even 1 left, it’s totally empty. bbm, notepad, email, bookmarks, sms are fine , nothing is missing only the contacts are gone, and I’m now overseas for company meeting, and i didn’t bring any backup file with me, I’ve been a maniac for smart phones, i used Symbian, IPhone, android, winMo, etc and NONE of them ever give me such a problem out of no where, my 2000+ contacts are gone. And no I didn’t install or do anything to my phone since few weeks, cause I’m on my business trip.
is there any solution to my problem? I’ve tried sending service book bust doesn’t seem to help. Seriously, if Any of RIM employee or designer happens to see this post, i got question for you. This supposed to be a business phone, and now all my business contacts are gone.
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Jun 15, 2012
I am unable to restore several programs (PWKeeper, BBM, BBTraffic, Memo, Tasks, Maps) after a wipe and OS upgrade. I backed up the phone prior to the wipe but did not turn off wireless sync. I have deleted desktop sync service book, rebooted, tried to restore. No success. Even reinstalled OS. Is there combo-keys to enter on phone that turns off wireless sync prior to restore? 9850 Storm.
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Jan 29, 2010
My iPhone 3gs is stuck in that mode where I can't get pass the white Apple logo even after several hard reboots (holding down the power and bottom center button. After a reboot the white apple logo appears and then it just goes away.I figured out how to get the phone to into recovery mode so that iTunes can do a restore, but I am getting the message that says "Are you sure you want to restore the iPhone to its factory settings" All of your media and other data will be erased and the newest version of the iPhone software will be installed.
Is there any way to do a restore without allowing my iPhone's software to be upgraded to the newest version of iPhone software? I have 3.0 and want to keep it because I use my phone to tether. During the restore phase is there a way to cancel the portion of it that attempts to upgrade my software to the latest software?
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