BB Curve :: 8530 OS Upgrade Lost Contacts?
Apr 27, 2011
I received an email message from Blackberry inviting me to upgrade my OS to 5.0.0.1, which I did wirelessly.At the end of the process, after the restart, I got a message that said "uncaught exception ....I pulled the battery and tried again a few times, but I kept getting the same message.I Goggled the error message and to my horror found hundreds of listing - most related to corruption errors!However, since my blackberry home screen appeared under the message warning, and it is supposedly a mission critical device and I need to work, I clicked ok and started to use my device again.
All seemed find until I noticed that some of my contacts were missing.Maybe about 10%. I determined that some of these missing contacts had been updated since my last back-up. Others had been on my BB for years.I decided to try and restore the address book from my last back-up.I launched my Desktop Manager 6.0.2 and tethered my Curve.First I backed up the "damaged contact list" as part of a full back up.All went well.Then I went to use a 2 week only back up file, that I made before the OS upgrade. But the address book field was dimmed. There were 4036 entries on the dimmed back up file. I had 4021 on my Curve, but many more than 15 were missing. Regardless, I couldn't restore because:
(Dimmed entries are data types that are read only . . . . )The only solutions to this problem I found via Google related to older OSes and devices and involved deleting service book entries which look nothing like the service book entries I found. Or, is simply a problem related to running a RIM application on a RIM device after an upgrade to one more "advanced" RIM OS from another RIM OS, at RIM's recommendation?
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Oct 23, 2010
I recently downloaded a new version of Skype mobile to my blackberry and after restarting all of my contacts disappeared. I can only add one contact to my address book, but it repeats 5 times. I end up with the same name repeated 5 times and when I delete one they all disappear. Attempts to restored address book from back ups using BB Desktop Manager fail loading the address book.
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Aug 21, 2012
My contacts are gone completly from home screen, and another icon has taken it's place. This happened after deleting two applications I no longer needed and rebooting phone. I did not delete my contacts, but they are gone.
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Jun 3, 2012
The phone numbers for my entire contact list disappeared. The names and email addresses of the contact are there, but all the phone numbers are gone.
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Jun 14, 2010
I lost all my contacts after a restart and synching to a new gmail account. How do I get them back?
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Jun 11, 2010
My husband and I bought Blackberry Curve 8530s last night. We had all our contacts in our blackberrys when we left the store, I was even assigning ring tones to certain people already. I downloaded blackberry for facebook later that night and all my contacts were suddenly gone. I've tried to manually put in contacts, click save, and then no contact shows up. There are no filters checked in the contacts so I know it's not that. Any other ideas?
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Oct 8, 2011
I have a Blackberry Curve 8530 which I was working fine with 250 contacts and 20 memos. I just updated my software to 5.0 1596 and when I was synching my blackberry with my computer I got the following message " The following changes from address book microsoft outlook will be applied t your device data in address book - 233 additions". When I click accept the sync stops and I got an error message - 0x80040fb3 and I only have 4 contacts and no memos.
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May 19, 2010
If the Curve 8530 is considered an upgrade and on some features it truly is, like the Track pad v.s the trackball. So why is it lacking some normal basic features such as a flash on the camera or high quality mega-pixel camera as the other upgraded phones have? I am honestly curious as this is my first blackberry but I missed why these features were not included in the newer type model.
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Jul 16, 2010
My work just upgraded their old Moto phones to Sprint Blackberry Curve 8530's. We have an extensive contact list in csv file format that we need to get onto these phones. I have read about logging in to the BIS sprint.blackberry.com site and importing it there, but I get a message that email must be managed on the phone. What is the easiest way to get these contact on to the new Blackberries?
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Jun 21, 2010
My iPhone syncs with my gmail contacts, but they were all lost during upgrade. In the gmail account settings, it no longer allows me to select contacts for syncing. Has anyone else experienced this?
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Apr 20, 2012
I upgraded my iphone 4 to the 5.1 software yesterday evening. Following upgrade my calendar, notes and bookmarks were still there but many apps missing, all music gone and most crucially most of my contacts have disappeared although I still have lots of text messages (numbers appearing rather than name) and emails. I have contacts only where their name begins with an A !All backups have disappeared too. I connected to an old laptop and managed to retrieve apps and the music which I had syned from that laptop previously but still no sign of the contacts.
Info:
iPhone 4, iOS 5.1, problems following upgrade
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Apr 24, 2012
Just upgraded wife's iPhone 3gs to latest IOS(5.1). After completion everything was good except all of her contacts were gone. I tried re-synching and nothing. I tried restoring and, I thought it had made a backup before the upgrade, but all backup copies were after the upgrade.
Info:
iPhone 3GS (8GB), iOS 5.1
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May 2, 2012
Lost contacts after an upgrade. Is there anyway to retrieve them.
Info:
iPhone 4, iOS 5.1
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May 22, 2012
I lost all of my contacts with the ios 5 upgrade, not on PC or iphone. Is there a way to get them back?
Info:
iPhone 4
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Jul 4, 2012
I upgraded the Iphone 4 tothe 5.1.1 OS and after the upgrade all the contacts have been lost? can I restore to a previous back up from last week?
Info:
iPhone 4, iOS 5.1.1
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Jan 1, 2011
ost contacts and apps after android upgraded . I backup before i upgraded, and then restored. Got sms messages but lost all contacts and apps.
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May 8, 2012
recently did an upgrade and lost all my contacts
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Jun 21, 2010
when I was upgrading to 4, I got some error that came up (something like MobileBackup.exe has crashed, not too sure what it was) and it stopped restoring. However, it is still called "Anthony's iPhone", the same as during the last upgrade and I synced it so I still have all my old apps. Is there anyway I can recover all these lost contacts etc? It's basically like a new phone now with apps, I had to so the shift+restore method to upgrade as my iTunes account wasn't logging in.
Oh and btw, yes I was doing it on Vista because my iMac broke a few weeks ago, so no comments like "because you're on Windows" please :P
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Mar 23, 2011
I have a Curve 8530 and I have never had any problems with it until now. I was using the txt app and then out of nowhere the app disappeared. I had it set to the button on the right side of the phone as well as on the home screen. I have looked in all folders and tried pushing the side button many times now and I cannot find it anywhere. I cannot recieve sms txts anymore, although i can recieve MMS. Somehow I can go to the compose app and still send a sms though. I went into the message app and went options, general options, SMS and Email Inboxes, and then set that to combined hoping to solve issue, and thats where my MMS are now located, but none of the SMS.
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Jun 21, 2011
I have a Blackberry Curve 8310.I tried to follow the instructions on a similar post and go to my address book to change the contact directions, However I lost my icon for the Address Book for some reason.how to make everything operable again?
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Mar 1, 2012
I tried to update my BlackBerry Messenger and when I hit upgrade it gave me a white screen, I took the battery off the phone to reboot it because it was stuck on that white screen, once I turned my phone back on BlackBerry Messenger was no longer there, I can't find it anywhere in my phone, and when I go to the APP world it doesn't let me "upgrade it" it says "Please try again later" I've tried to "Upgrade" multiple times and it doesn't work.
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Jun 3, 2010
I installed a hybrid OS and everything is working fine! But today I saw something funny on the street that I wanted to record. But when I pulled out my phone I couldn't find my video recorder. sucks! So I've looked in all the folders and its no where to be found. I don't normally record videos but I'm baffled. Does anyone know how I can re install it without having to downgrade my OS? The OS I have is 5.0.0.692 on my Curve 8530.
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Mar 28, 2010
I have a curve 8520 w?4.6 operating system, but I noticed all the themes are for 5.0, can i upgrade on my own, or call T-Mobile??? What is the difference between the 2?
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May 12, 2011
I have been trying to download the device upgrade software for my 8530 to go from version 5.0 bundle 1108 to version 5.0 bundle 1596 for the past week and a half but it keeps failing when it gets to module 427 or so, The error message says to try again or verify the internet connection.We are on a high speed wireless full duplex internet connection.
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Jul 11, 2011
I have been trying to download the device upgrade software for my 8530 to go from version 5.0 bundle 1108 to version 5.0 bundle 1596 for the past week and a half but it keeps failing when it gets to module 427 or so, The error message says to try again or verify the internet connection. We are on a high speed wireless full duplex internet connection.
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Feb 6, 2012
I upgraded my OS this weekend to 6.0. I cannot send or receive emails on my device now, nor do I even have the icon for my email accounts anymore. I tried to go through setup to verify them, but I keep getting a messag that says, "Sorry, unable to continue your session. Please log in again."
I used to be on an enterprise server, but no longer use that email, but I have always been able to continue using my other accounts. I don't know if that makes a difference at all, but I mention it so the response I get doesn't include activating my enterprise server.
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Mar 16, 2012
I had upgraded to the new version 5.0 bundle 1168 and since then have lost some of the features from the prious version 2. The password keeper vault had a lot of information and I want to retrieve it. I have the Blackberry desktop software and have back up of the old data.Is it possible to keep the new version however have the information from the password keeper loaded into it.
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Apr 5, 2011
how to delete all exisiting phone contacts in a single cli c? currently i am deleting one by one contacts.
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Mar 6, 2012
my cruve 8530 will not take a charge due to bad connecter in the phone. but i want to know how to put contacts on my sim card or what i can do so i can put them on a new 8530 that i have. i can not connect to my computer to transfer the contacts that way.
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Jul 5, 2012
I'm not sure when it started, I'll guess shortly after a small wetness issue, but I have not been able to add contacts to my blackberry for almost maybe 3-4 months now. Anytime i click on new contact my phone freezes n I have to restart it.how to solve this problem I dont want to do a full reset if i don't have to.
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May 18, 2012
my 8530 curve suffered a cracked screen and i cannot see anything on it, therefore i must acquire another phone. i will not be staying w/blackberry, however. is there anyway i can retrieve my contacts list?
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