BB Curve :: 8530 - Lost Contacts / Memos On Sync With Computer After OS Update
Oct 8, 2011
I have a Blackberry Curve 8530 which I was working fine with 250 contacts and 20 memos. I just updated my software to 5.0 1596 and when I was synching my blackberry with my computer I got the following message " The following changes from address book microsoft outlook will be applied t your device data in address book - 233 additions". When I click accept the sync stops and I got an error message - 0x80040fb3 and I only have 4 contacts and no memos.
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Oct 23, 2010
I recently downloaded a new version of Skype mobile to my blackberry and after restarting all of my contacts disappeared. I can only add one contact to my address book, but it repeats 5 times. I end up with the same name repeated 5 times and when I delete one they all disappear. Attempts to restored address book from back ups using BB Desktop Manager fail loading the address book.
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May 6, 2012
My mother in law has a iPhone 4 and has never been synced, so I decided I would update her software for her. In doing so all of the contacts were lost. Her phone has never been synced before using a computer and never been updated, until now. Please help with any information on restoring the contacts if possible.The computer system I am using is windows 7
Info:
iPhone 3GS (8GB), iOS 5.1
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Apr 27, 2011
I received an email message from Blackberry inviting me to upgrade my OS to 5.0.0.1, which I did wirelessly.At the end of the process, after the restart, I got a message that said "uncaught exception ....I pulled the battery and tried again a few times, but I kept getting the same message.I Goggled the error message and to my horror found hundreds of listing - most related to corruption errors!However, since my blackberry home screen appeared under the message warning, and it is supposedly a mission critical device and I need to work, I clicked ok and started to use my device again.
All seemed find until I noticed that some of my contacts were missing.Maybe about 10%. I determined that some of these missing contacts had been updated since my last back-up. Others had been on my BB for years.I decided to try and restore the address book from my last back-up.I launched my Desktop Manager 6.0.2 and tethered my Curve.First I backed up the "damaged contact list" as part of a full back up.All went well.Then I went to use a 2 week only back up file, that I made before the OS upgrade. But the address book field was dimmed. There were 4036 entries on the dimmed back up file. I had 4021 on my Curve, but many more than 15 were missing. Regardless, I couldn't restore because:
(Dimmed entries are data types that are read only . . . . )The only solutions to this problem I found via Google related to older OSes and devices and involved deleting service book entries which look nothing like the service book entries I found. Or, is simply a problem related to running a RIM application on a RIM device after an upgrade to one more "advanced" RIM OS from another RIM OS, at RIM's recommendation?
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Aug 21, 2012
My contacts are gone completly from home screen, and another icon has taken it's place. This happened after deleting two applications I no longer needed and rebooting phone. I did not delete my contacts, but they are gone.
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Jun 3, 2012
The phone numbers for my entire contact list disappeared. The names and email addresses of the contact are there, but all the phone numbers are gone.
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May 3, 2010
I was doing a sync after the last BB OS update and when i was done - it had copied every contact twice so i had double the amount of contacts on my BB than on my computer, so i delete one of every pair and the next time i did a backup and a sync, it erased all my contacts on my computer.
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Jun 14, 2010
I lost all my contacts after a restart and synching to a new gmail account. How do I get them back?
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Jun 11, 2010
My husband and I bought Blackberry Curve 8530s last night. We had all our contacts in our blackberrys when we left the store, I was even assigning ring tones to certain people already. I downloaded blackberry for facebook later that night and all my contacts were suddenly gone. I've tried to manually put in contacts, click save, and then no contact shows up. There are no filters checked in the contacts so I know it's not that. Any other ideas?
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Aug 12, 2012
I am trying to access my memos from my computer so that I can save them to the computer and back them up. When I plug my BB into my computer though all I see is the contents of the memory card and there are no memos on there. I guess the memos must be stored into the hard memory of the BB, but I cannot figure out how to access it.
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Jun 14, 2011
how can i retrieve lost memos?
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Aug 7, 2011
How do you synch your contacts when the Blackberry 8530 software calls them "address book" and Outlook calls them "contacts"?
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May 30, 2012
My original computer died, and I don't have a phyical back up of my data. If I try to sync the device to a new computer will I lose everything currently on my phone? If so, is there a way around this?
Info:
iPhone 4
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May 2, 2012
Made a very big mistake while syncing my Curve 8320 and lost ALL my contacts. I have more than one Blackberry connected onto BB desktop software and mind you that both phones have different contacts on them. I only backed up one of them prior to today and I had the option of syncing all my known contacts from my computer onto whatever phone that would be plugged in turned on. So basically I did not make a backup copy of my Curve 8320 and whatever contacts I have for my other BB has overwritten what was on it. Is there any way to recovery those lost contacts?!
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Apr 27, 2012
My blackberry curve 8530 is no longer allowing me to add new or update existing contacts. I have tried removing the battery and it didn't work. I am not sure what else to do. I don't want to lose the information currently stored on my phone
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Mar 26, 2010
Synced my phone with my gmail account last night and after doing this all my contacts were lost.Im sure this is an easy fix but I am not familiar with the phone. I make sure that the filters were off so its not that.If I go into "options" and go into "contact lists" it has my email address and says that I have "89" entries.But the phone will not display any of my contact entries.
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May 21, 2012
I'll try again. Recently updated 9300 to 6.0 bundle. Lost all contacts except those on sim card. Is there a way to retrieve lost information.
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Jun 5, 2010
Can I connect my computer adn use my 8530 as a wireless port
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Feb 25, 2012
Is there anyway I can retrieve my contacts and memos if I dont have my blackberry? I want to put them in a temporary phone till I get another blackberry.
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Jan 3, 2012
Unable to sync new "Contacts or Calendar" events between Blackberry Desktop running on Mac OS using Entourage program and my Blackberry Curve 8530. Removed old Blackberry Desktop program and reinstalled new one from Blackberry internet but did not fix problem. I do not get any error codes when this happens. I add new "contact and calendar event" in both Entourage Contacts and Calendar as well as adding both in the Blackberry and then sync and nothing is exchanged.
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Apr 17, 2010
Last night I updated from 4.5.0175 to 4.5.0186 and all my memos were deleted. Is there any way to recover them? I am desperate! Also - is there any way to prevent this from happening again?
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Jul 16, 2010
My work just upgraded their old Moto phones to Sprint Blackberry Curve 8530's. We have an extensive contact list in csv file format that we need to get onto these phones. I have read about logging in to the BIS sprint.blackberry.com site and importing it there, but I get a message that email must be managed on the phone. What is the easiest way to get these contact on to the new Blackberries?
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May 12, 2012
If i sync a disabled i phone to a new computer will all the data be lost?
Info:
iPhone 4, iOS 5.1
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Apr 26, 2012
I finally got around to upgrading my 3G iPhone and lost all my contacts in the process.
Info:
iPhone 3G
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Jul 16, 2010
I just downloaded the new OS when I plugged my phone to the computer... it sounded like a good idea to upgrade everything but I do not like how the UNlock function is only through the mute button now. I mean, if I wanted to just lock/unlock my phone that way with the push of only one button, I could use the standby (mute) button and press on it again to unlock it before. I really liked the previous version where you had to take the extra step of pushing two buttons (A and Send) to unlock it. Because I unlock my phone by accident a lot when it's in my purse and I reach for something and accidentally press the top button (mute button). Any ideas if Blackberry is planning on a new OS version soon that would restore the old locking/unlocking system? I do not necessarily want to downgrade to a previous OS version but I might have to as the "easy" one-button only unlocking option is not working for me.
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Jul 27, 2010
I updated my phone the other day with the v5.0.0.734 OS. It wiped out everything. I had to go back and restore my contacts, reload ringtones and apps, etc. Got everything back the way it was now.
I have three email accounts synced to it. All are active, Wi-fi on, network on. New mail isn't showing up on my handset, only from my gmail account, the hotmails aren't showing up. Used to be you could look in the folder for each email account and see what emails were there, then there was one folder that showed all of them. What am I missing?
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Nov 1, 2015
I was using the Memo app today, following a recipe I had saved there. Abruptly, everything I had in the app disappeared, including the recipe I was using.I've tried everything I can think of to recover those files, but nothing has worked so far.I had a LOT of important information in there! Passwords, reminders, lists.
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Mar 23, 2011
I have a Curve 8530 and I have never had any problems with it until now. I was using the txt app and then out of nowhere the app disappeared. I had it set to the button on the right side of the phone as well as on the home screen. I have looked in all folders and tried pushing the side button many times now and I cannot find it anywhere. I cannot recieve sms txts anymore, although i can recieve MMS. Somehow I can go to the compose app and still send a sms though. I went into the message app and went options, general options, SMS and Email Inboxes, and then set that to combined hoping to solve issue, and thats where my MMS are now located, but none of the SMS.
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Aug 28, 2010
I have an 8530 with 1.5 free space that won't be recognized by my Windows Professional 7 600 G OS. I have uninstalled BB OS, re-installed it, and re-booted my computer several times, The driver won't be recognized by the computer. I've tried updating the driver, but it won't take. "Software for MTP USB device cannot start." On the device driver, the BB phone and USB composite device are working properly, but the "RIM MS/MTP won't start." So the whole device isn't recognized as a device on the system.
Under driver files for the device:
C:windowssystem 32DriveswpdMtpDr.dll
C:windowssystem32Driveswinusb.sys
[code]....
The driver won't show up in the computer, but the BB phone says, "File version 6.1.7600.16385. Win 7_rtm.090713-1255.Fortunately, I can sync my organizer data, but I can't transfer pictures or music.
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Jun 21, 2011
I have a Blackberry Curve 8310.I tried to follow the instructions on a similar post and go to my address book to change the contact directions, However I lost my icon for the Address Book for some reason.how to make everything operable again?
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Apr 7, 2012
I've tried to select manual import, including voice memos, but by synching no voice memos are transferred to my computer.
Info:MacBookPro, Mac OS X (10.4.10)
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