BB Curve :: OS 6.0 Upgrade Lost Email Capability?
Feb 6, 2012
I upgraded my OS this weekend to 6.0. I cannot send or receive emails on my device now, nor do I even have the icon for my email accounts anymore. I tried to go through setup to verify them, but I keep getting a messag that says, "Sorry, unable to continue your session. Please log in again."
I used to be on an enterprise server, but no longer use that email, but I have always been able to continue using my other accounts. I don't know if that makes a difference at all, but I mention it so the response I get doesn't include activating my enterprise server.
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Mar 3, 2012
I use Droid 3 in Australia. My droid is only 6 months old, was working fine on 3G until recently.know if there is a setting to check whether 3G would be turned off. I checked that Data was enabled and it is.
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Feb 16, 2012
I lost my slide lock capabilities with with I am guessing a bad app. I still can't get it to work and have come to the conclusion that I need to do a Factory Data Reset. My question is what happens when I do this? Do I lose contacts...pics and music? Sounds bad but I miss the slide lock feature...
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May 29, 2010
With the upgrade we got the ability to Delete mail off the server for POP3 (i.e., Yahoo.) But we lost in other areas here is what is happening: I have Yahoo and Gmail through the N900 email client. Both only receive mail when you hit Send/Receive. I have selected in Settings to update email every 15 minutes. For Yahoo it will update (you see the time change) but no mail will show up. So it's going through the motions but not executing. For Gmail there is no update the time doesn't change nothing happens. Every now and again mail will show up during the day very sporadic - certainly not when you have selected to "update" the mail. When you wake up in the morning Yahoo will say you have no mail you can hit send/receive manually but I have had to turn off the phone and turn it back on to get Yahoo rolling again. Gmail will have mail no idea when it came in overnight but at least it's there. I have deleted and reinstalled the mail accounts off the N900 several times to no avail.
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Apr 27, 2011
I received an email message from Blackberry inviting me to upgrade my OS to 5.0.0.1, which I did wirelessly.At the end of the process, after the restart, I got a message that said "uncaught exception ....I pulled the battery and tried again a few times, but I kept getting the same message.I Goggled the error message and to my horror found hundreds of listing - most related to corruption errors!However, since my blackberry home screen appeared under the message warning, and it is supposedly a mission critical device and I need to work, I clicked ok and started to use my device again.
All seemed find until I noticed that some of my contacts were missing.Maybe about 10%. I determined that some of these missing contacts had been updated since my last back-up. Others had been on my BB for years.I decided to try and restore the address book from my last back-up.I launched my Desktop Manager 6.0.2 and tethered my Curve.First I backed up the "damaged contact list" as part of a full back up.All went well.Then I went to use a 2 week only back up file, that I made before the OS upgrade. But the address book field was dimmed. There were 4036 entries on the dimmed back up file. I had 4021 on my Curve, but many more than 15 were missing. Regardless, I couldn't restore because:
(Dimmed entries are data types that are read only . . . . )The only solutions to this problem I found via Google related to older OSes and devices and involved deleting service book entries which look nothing like the service book entries I found. Or, is simply a problem related to running a RIM application on a RIM device after an upgrade to one more "advanced" RIM OS from another RIM OS, at RIM's recommendation?
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Mar 16, 2012
I had upgraded to the new version 5.0 bundle 1168 and since then have lost some of the features from the prious version 2. The password keeper vault had a lot of information and I want to retrieve it. I have the Blackberry desktop software and have back up of the old data.Is it possible to keep the new version however have the information from the password keeper loaded into it.
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Feb 9, 2012
After the update downloaded and while my two email accounts linked to my Blackberry still show up under email setup (under setup icon), I'm no longer getting emails. One email (gmail) icon shows up on my main screen but my other email acccount icon is gone. I thought I'd setup my emails again but when I go into email setup, both account addresses are there and both asking for a password (?). I even tried to change the password but, when I use the help instructions how to do this, there is no menu items for what the help suggests I try. I can't even delete the email addresses to try again.
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Feb 6, 2012
Just downloaded a Blackberry update yesterday and lost my email settings. Set up wizard is frozen. Is there a back door available to reset email settings?
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Oct 1, 2011
I have lost my email and text connection. how I can retrieve it?
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Nov 18, 2011
My company had to wipe my BB and now I do not have the option to 'create or add an email address'. The only option is to 'use a work email account with a BES'. How do I get that option back?
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May 28, 2010
I upgraded to 5.0 (i guess) and now i am experiencing problems with email. I can no longer reply to a message from my BB, reply comes up but after composing reply, there is no send option. Also, pre-update I was able to choose deleting from BB & computer, or just BB, now it is only deleting from BB. This I can deal with but I need to be able to reply to messages from my BB, afterall isn't that one of the reasons to have a BB??
I have the Curve 8530.
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May 13, 2011
After completing Version 5 upgrade, I don't have an icon on my home screen to send or receive e-mail.
I went into setup and my email account was already there. I ended up deleting it and adding it again. When I did this, I got a messge that a "new icon for this mailbox has been added to the home screen." Went to look and it's still not there. Took out the battery and rebooted. Still not there.
Finally discovered that I could get to my email but accessing SMS/MMS (texting) icon. I sent an e-mail to someone and all my received e-mail that I haven't been able to access was there. This is very cumbersome way of getting to my email and obviously not the way it's suppose to work.
How do I get my email icon added to my home screen?
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Dec 29, 2011
I am going to try to make this as simple and short as possible. I have a 9300 and it was due for upgrade from A T & T spouse has Iphone wanted new one not in upgrade period. Used my number to do upgrade now email doesn't work on 9300. AT & T Tech tried to help but it was a no go. They stated that Rim might have disabled something but not sure any assistance is wonderful. (even a link to fix it is fine also if it has been posted befor)
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Jun 24, 2010
I reformatted my BB on Monday, and reinstalled it from backup. Before that, when I'd get an email notification, the LED would flash red and a tone would sound. Now, nothing. I have it set up correctly, and even took it to the store today to see if they could figure it out. All other sounds/notifications work fine, except for email.
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Mar 26, 2010
Synced my phone with my gmail account last night and after doing this all my contacts were lost.Im sure this is an easy fix but I am not familiar with the phone. I make sure that the filters were off so its not that.If I go into "options" and go into "contact lists" it has my email address and says that I have "89" entries.But the phone will not display any of my contact entries.
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Aug 15, 2011
My wife just lost her BB 8520 and we now have a new one. Im just worried that the emal sent to her other BlackBerry phone will still be sent there. How can this be stopped?
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Feb 9, 2010
I have a curve 8300 which used to be connected to my mobile account through my former employers BES which worked perfectly. I have now left the company so have switched it from BES to BIS using the same mobile service provider. Emails are not synchronizing properly between handheld and laptop and I am told by mobile service provider that this is likely due to the 'email settings' not being set up correctly on my handheld. The problem is that most of the fields that should be appearing under options/email settings on my handheld are missing. The device software has been wiped and reinstalled but problem remains. Any ideas on why I am missing some of the fields and how I can get them?
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Nov 22, 2011
I have lost the email icon on the display panel of my blackberry curve 9300
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Aug 11, 2010
I recently (Friday) updated my software to V6.0 Bundle 2647 as recommended by my PC.After installing the new software my phone registered on the network etc but my mail has stopped working.I can not connect to the to the email settings but can get into it via o2 website and all looks ok.Any ideas or should I roll back to the previous version ? if possible ?
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Feb 2, 2010
I have a very big problem about 8310, as for a sudden I have lost my email application with no reason and I couldn't receive send email at all. I have contacted my service provider and they have helped me to check in many methods that would help to fix this even check my IEMI and Pin number in Canada and there was nothing wrong with it. Today I double checked in every application and I found I have no certificates details at all compare to the other BB.
I start to check this because it seems my provider doesnt recognize my emei and pin number. I have tried many times to delete email setting and reset. I couldn't even add the pin and emei number, it's always showned 'Invalid Pin and Emei' please contact your service device. Btw, I have been using it for 4 months only
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Sep 7, 2010
With the latest software update (V5.0.0.807), my Yahoo icon is gone. Cannot locate it.Also, after I perfomed the update, all of the preloaded and my downloaded ring tones are not recognized. States ""invalid ring tone selected, please make another selection" for every one.
Now my phone won't ring, or alert for SMS or email, or direct connect.Video camera also appears not to be functioning. Getting an error message of "Error Playing. device media processor is busy." when nothing else is running.
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Jun 21, 2010
My iPhone syncs with my gmail contacts, but they were all lost during upgrade. In the gmail account settings, it no longer allows me to select contacts for syncing. Has anyone else experienced this?
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Apr 8, 2012
I just updated my Bold 9900 with the latest upgrade 7.1 Bundle 921. When it was finished I found all purchased/special ringtones were missing.
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Aug 5, 2011
How do I restore the red star that shows up next to my message icons to indicate on which email, text, or bbm I've received a message?
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Sep 1, 2010
I just bought my bb and was connected recently. I upgraded the bb messenger 2days ago and yesterday I lost the bb icon. So now I can't view my contacts,nor receive chat messages. Since the icon disappeared I can't do anyhting on the bb messenger. I tried to uninstall but could not find a way to do it.
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May 13, 2011
i have blackberry curve 8900. i upgraded the OS from 4.6 to version 5.0. it was successful. i did a back up files before i upgrade and restore it after i upgrade. however when i browse my phone, most of the pre-installed application was lost? no games inside the folder, some program in the applications folder was lost and many more even the third party application. but what i don't understand is why the pre-installed applications are gone? do i need to re-install again these applications?
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May 10, 2012
I have lost several applications including BBM applications after upgrade when I download it the system will say it is installed already but you can not see the icon.
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Dec 11, 2010
I did an upgrade today, followed instructions, did backup with all boxs ticked, after upgrade completed I did the retore action etc. But I have not got all contacts saved and do not have any of the previously uploaded applications. I need them urgently, but no one available at erickson help line. Also vodaphone phone line and service office are not able to help me my service is with them.How do I get this critical info back, as I urgently need to contact several people in my contact list, but can't without their numbers that are saved into my phone or wherever they get saved when entered.Have also done previous backups, but none seem to restore this info.
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Mar 17, 2012
iphone 3GS lost all stored music. Do I have to download each song again from icloud?
Info:
iPhone 3GS, iOS 5.1
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Apr 9, 2012
i had done a upgrade to I.OS 5. I think the itunes never backup properly and all my pictures are lost. Is there anyway i can get back my pictures?
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Apr 20, 2012
I upgraded my iphone 4 to the 5.1 software yesterday evening. Following upgrade my calendar, notes and bookmarks were still there but many apps missing, all music gone and most crucially most of my contacts have disappeared although I still have lots of text messages (numbers appearing rather than name) and emails. I have contacts only where their name begins with an A !All backups have disappeared too. I connected to an old laptop and managed to retrieve apps and the music which I had syned from that laptop previously but still no sign of the contacts.
Info:
iPhone 4, iOS 5.1, problems following upgrade
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