BB Curve :: Email Stopped Working On 9300 After Software Upgrade
Aug 11, 2010
I recently (Friday) updated my software to V6.0 Bundle 2647 as recommended by my PC.After installing the new software my phone registered on the network etc but my mail has stopped working.I can not connect to the to the email settings but can get into it via o2 website and all looks ok.Any ideas or should I roll back to the previous version ? if possible ?
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Aug 22, 2012
I was using my blackberry curve 9300 today, it was working fine and then I began to find it hard to use the trackpad, it was like it wasn't picking my thumb up so I decided to do a battery pull and I plugged the battery back in and the red light won't turn on and neither will the screen. It seems to be non-functional all of a sudden.
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Mar 23, 2011
i ve just stopped receiving emails a few hours ago on my curve 9300 i ve tried to remove battery several time, revalidate my hotmail account .... but nothing works.
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Jan 27, 2012
The trackpad on my BB Curve 9300 has stopped working. At first there were some glitches wherein the trackpad was unresponsive. After a few tries or after restarting the device, it began to work properly again. Just recently the trackpad stop to work altogether. I don't know if this is hardware related or if there's just a problem with software since I saw error messages regarding "java" or something. Also, I don't know if this is related but the problems started just after I added lock protection to my phone.
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Jun 13, 2011
The touchpad on my Curve 9300 3G has stopped working (frozen) - its done this for abit and then works again but the time it lasts for are getting longer.I'v turned it off and restarted it a couple of times, removed the sim etc. nothing works!
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Sep 18, 2011
The trackball of my BB Curve 9300 has stopped working and as such I cant perform major functions on th phone. How to fix it?
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Nov 11, 2012
My scroll on my blackberry 9300 has stopped working and has been like this for 3 or 4 days now.When ever i used to be outside my scroll anyway was very bad reacting to the wind!
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Aug 28, 2012
i have a blackberry 9300 and my trackball has stopped working does anyone know what to do as we got it from tesco on an o2 contract but i cant find the receipt so trying to fix it myself.
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Jun 6, 2011
My mom's 9300 just stopped working while she was on Facebook. Never had problems with the phone before. The screen just when blank, I even tried rebooting it but to no avail.
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Jan 18, 2012
the track ball on my 9300 has stopped working i have taken battery out and rebooted but still no good?
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Dec 29, 2011
I am going to try to make this as simple and short as possible. I have a 9300 and it was due for upgrade from A T & T spouse has Iphone wanted new one not in upgrade period. Used my number to do upgrade now email doesn't work on 9300. AT & T Tech tried to help but it was a no go. They stated that Rim might have disabled something but not sure any assistance is wonderful. (even a link to fix it is fine also if it has been posted befor)
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Sep 12, 2012
Today, randomly the headphone port stopped working, when I play music with headphones in, they are not recognized and music is played through the speaker instead. Do I have to replace the jack? I have rebooted many times. When the headphones are halfway in, the phone recognised them for a short while but then carries on playing through speaker. My software version is 6.0 BUNDLE 2647 (v6.0.0.600, Platform 6.6.0.223).
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Jun 30, 2011
Yesterday, I upgraded by BB Curve 9300 OS version from 5.0 to 6.0. After upgrading my battery backup doesn't work for more than 8 Hrs on standby. How can I restore previous version of OS ver. i.e. 5.0? Before the upgrade my device was working absolutely fine.
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Aug 5, 2012
My curve 9300 just randomly stopped working I cannot txt or receive texts or use bbm and when I try and make a phone call it says 7ut1 your phone is not activated on the network what does this mean and how can I fix it? I've tried taking out the battery.
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Sep 19, 2012
My email does not seem to be working on my curve 9300, I recently had a curve 9230 which I set up the same email on to that but then wiped the phone and took the email off, I am now using my 9300 and my email does not work, everytime I try to add my email back onto it it does not go on to the email setup, the email setup icon is there but I click it and nothing happens, I tried registering my blackberry again to the network but it still never helped, I security wiped it aswell n tried to add my email but the same problem occurred, i really need my email on my blackberry.
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Sep 6, 2011
I have a Blackberry Curve 9300 which was working fine until I put my Sim card into the previous BB 8900 to remove data etc as I am going to trade it in. I performed a wipe on the previous BB and was pleased with the result until I put my Sim back in the 9300 and discovered I now have no email setup. When I try to enter the setup email wizard it just freezes, if I'm redirected there its the same. Am just reinstalling OS 6 bundle 2647 in the vain hope that it might work but am not convinced.
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Oct 26, 2011
My email stopped working on my Blackberry and I've had to do a security wipe but now it's only letting me set up a works email! How do I set up my email without the new email setup option?
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Mar 11, 2012
All my apps including email have stopped working.. and i have no idea why this happened a few days ago now and ever since ive noticed that ive no GPSR icon only 3G. First noticed my apps not working when the normal facebook at twiter wouldnt work and then bbm messages wouldnt send and the same for emails as i havnt been reciveing any and nethier will they send.
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Sep 9, 2014
i recently upgraded the iOS of my OLD 3GS device & to my nightmare it stopped working. Now i get "NO SIM ERROR", which doesn't allow me to do anything.
When i visited the local Apple store their response was pathetic, they tried selling me another 3GS. my phone was working fine until i decided to keep the OS up to date. Now i feel that was one of the biggest mistake as Apple doesn't take ownership of its own products, the tech support told me the same thing "when you upgrade iOS on an old device, you are basically doing it at your own risk" ... WOW, i was blown off. Now that my phone has stopped working i'm looking for a solution from apple else this is definitely going to be a serious matter.
Info:
iPhone 3GS, iOS 6
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Jan 30, 2012
I bought Blackberry curve 9300 on August 8,2011 and have come across this problem of SIM not being recognized and shows SOS on screen. After this problem, I had sent this to service centre and they said that since new software update has come hence my phone is having this problem and they said it will take 10-12 days to fix this problem All my phone numbers are in this phone and what will I do for 10-12 days without phone?I connected to laptop and updated the Black berry software through update however still no solution.
Today I upgraded the software hoping this will fix this NO SIM recognition issue but no use. This issues had occured in past also but for strange reason was rectified in past.
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Apr 6, 2011
On Vodafone, i go through the desktop manager, and it gets to the screen telling me to pick which applications i would like to install, then it tells me that my device has no memory to install the updates... yet if i go onto the device it says it has 130.5mb of application memory free and 1.8GB of media card memory free..
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Apr 1, 2011
Anybody had a problem updrading software to os6?i have tried upgradig through the desktop software but after a very long download, it said error with 'Modules' but never specified what.
I am absolutely baffled by this and don't know what the problem is.
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May 17, 2011
I am trying to upgrade to OS6 on my BB 9300
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Mar 28, 2011
I upgraded to os 6 and now I can't open any word docs. The word to go app seems to have vanished from my phone.
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Jun 18, 2015
Getting used to the new look with lollipop but ever since the upgrade my screen goes black and doesn't respond at all during a phone call. Have tried pressing all the buttons but always have to wait until the call ends. This makes it worthless during calls, especially if there is an automated system. The only time it does work is when using Bluetooth.
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Aug 24, 2012
Its completely stopped sending and receiving messages. Ive tried the battery pull and that worked for a while but now there's a red x beside every message I send. I've also deleted and reinstalled BBM but no luck.
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Dec 18, 2011
Unable to upgrade my 9300 curve from OS 5 to OS6
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Apr 30, 2012
I've noticed since the upgrade to ICS the battery full tone has stopped working. BTW only had the phone a week and the upgrade arrived a day ago. I've also noticed that the stock home switcher is now missing.
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Jan 4, 2012
Document to go went missing after upgrading OS 6 in curve 9300. i am not able to download from App World .
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Nov 21, 2012
upgraded my facebook yesterday but now it won't accept when i hit "i agree" to the terms & conditions. i have up to date software, i've tried deleting it and reinstalling it, i've tried rebooting.
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Aug 30, 2012
After upgrading my BlackBerry Curve 3G (9300) to OS 6 bundle 2949 there's no chance to disconnect a phone call (to end a call); neither by clicking the red button nor by using the BlackBerry-Menu. I just can disconnect by putting my BB in holster or by clicking on the connect/disconnect-button of my bluetooth-headset. (Of course this works only if I'm using it and if it's connected.). Otherwise I have to wait, until the other one hangs up. But that doesn't work, if I check my voicemail, because it waits for my disconnect.
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