BB Curve :: 9300 Can't Connect For Email After Upgrade
Dec 29, 2011
I am going to try to make this as simple and short as possible. I have a 9300 and it was due for upgrade from A T & T spouse has Iphone wanted new one not in upgrade period. Used my number to do upgrade now email doesn't work on 9300. AT & T Tech tried to help but it was a no go. They stated that Rim might have disabled something but not sure any assistance is wonderful. (even a link to fix it is fine also if it has been posted befor)
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Aug 11, 2010
I recently (Friday) updated my software to V6.0 Bundle 2647 as recommended by my PC.After installing the new software my phone registered on the network etc but my mail has stopped working.I can not connect to the to the email settings but can get into it via o2 website and all looks ok.Any ideas or should I roll back to the previous version ? if possible ?
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Sep 7, 2010
With the latest software update (V5.0.0.807), my Yahoo icon is gone. Cannot locate it.Also, after I perfomed the update, all of the preloaded and my downloaded ring tones are not recognized. States ""invalid ring tone selected, please make another selection" for every one.
Now my phone won't ring, or alert for SMS or email, or direct connect.Video camera also appears not to be functioning. Getting an error message of "Error Playing. device media processor is busy." when nothing else is running.
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Apr 6, 2011
On Vodafone, i go through the desktop manager, and it gets to the screen telling me to pick which applications i would like to install, then it tells me that my device has no memory to install the updates... yet if i go onto the device it says it has 130.5mb of application memory free and 1.8GB of media card memory free..
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Apr 1, 2011
Anybody had a problem updrading software to os6?i have tried upgradig through the desktop software but after a very long download, it said error with 'Modules' but never specified what.
I am absolutely baffled by this and don't know what the problem is.
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May 17, 2011
I am trying to upgrade to OS6 on my BB 9300
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Mar 28, 2011
I upgraded to os 6 and now I can't open any word docs. The word to go app seems to have vanished from my phone.
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Dec 18, 2011
Unable to upgrade my 9300 curve from OS 5 to OS6
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Jan 4, 2012
Document to go went missing after upgrading OS 6 in curve 9300. i am not able to download from App World .
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Nov 21, 2012
upgraded my facebook yesterday but now it won't accept when i hit "i agree" to the terms & conditions. i have up to date software, i've tried deleting it and reinstalling it, i've tried rebooting.
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Aug 30, 2012
After upgrading my BlackBerry Curve 3G (9300) to OS 6 bundle 2949 there's no chance to disconnect a phone call (to end a call); neither by clicking the red button nor by using the BlackBerry-Menu. I just can disconnect by putting my BB in holster or by clicking on the connect/disconnect-button of my bluetooth-headset. (Of course this works only if I'm using it and if it's connected.). Otherwise I have to wait, until the other one hangs up. But that doesn't work, if I check my voicemail, because it waits for my disconnect.
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Feb 11, 2012
i have a BB Curve 9300 mobile phone and i want to upgrade my 5.0 Version to 6.0 Version. If i want to install that update: 9300AllLang_PBr6.0.0_rel2391_PL6.6.0.200_A6.0.0.534_Telus_Mobility ... i get a message that i cant install that version on my device cause i need a BB mebership?! what can i do to get a membership and how to upgrade my firmware?
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Jun 22, 2011
I finally joined the BB community and I am really enjoying my 9300 Curve.Recently I saw that a friend of mine had the OS 6 system on and I have been trying to upgrade my OS 5 to 6. However,Things I have tried so far: I have used the desktop software's upgrade function to upgrade but every time I get the message that, there is no upgrade available. I also downloaded my carrier (MTN - South Africa) specific software the "9300M_PBr6.0.0_rel1879_PL6.6.0.124_A6.0.0.448" file and installed it onto my computer. I then connected my BB and tried to upgrade but was still unsuccessful.
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Jun 30, 2011
Yesterday, I upgraded by BB Curve 9300 OS version from 5.0 to 6.0. After upgrading my battery backup doesn't work for more than 8 Hrs on standby. How can I restore previous version of OS ver. i.e. 5.0? Before the upgrade my device was working absolutely fine.
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May 21, 2012
I am having a problem with my bb 9300 that I have for about a few days ago, and I haven't had been able to connect it to the 3G. As final option they have said me: or to contact with the blackberry team (what it's impossible because the only number I've found redirect me to my carrier) or to send the device to the technical service (what I don't want).I have an Internet Plan and the Blackberry Service activated. I can also navigate perfectly, and use app like messenger, but with the GPRS speed, not the 3G.
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Dec 8, 2012
i can't connect my phone bb 9330 curve 3g with the bluetooth on may car volvo v60 from 2011..
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Aug 8, 2011
I recently bought a curve 9300 but I cannot connect to my home wifi, everytime I try it locates it and shows there is a good signal but I get a message saying "failed to associate with the network".I have entered the WEP key a dozen times with and without spaces so I'm very sure it's not that.I've attempted several battery pop reboots recommended by other forums.Everything else on the phone works fine, I'm receiving emails no problem, I have been using the internet, BBM and facebook fine and I have been downloading apps from the app world.I have also received a message from blackberry saying "your handheld has been registered with the wireless network".
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Mar 23, 2011
I ve just downloaded the Facebook application on my BB curve 9300 but it says I can not run it from my device how come ?
I ve try to download it again but it says i have to contact the support . I can not start the application that s the only application i have a problem with
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Aug 1, 2011
I would like to know how to connect the phone to the Internet? I've got a Vodafone pay as you go data plan but still can't connect to the internet.I've tried disconnecting the Vodafone network and then reconnecting it back again, still doesn't work. On the right hand corner of the screen, near the signal, it sometimes say 3G, edge, GPRS etc.
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Feb 5, 2012
Device info Fido Curve 9300 version 6.0 bundle 2342
recently my phone has not been connecting to my laptop. It connects to other computers using the same cable but it just doesnt seem to work on any usb port on my laptop.When i do plug my phone to my laptop, the laptop simply acts as a outlet and carges it.
There are no prompts whatsoever on my phone, laptop or on desktop manager when its plugged in.
I have rebooted my phone, restarted my laptop, gave "microsoft fix-it" a shot at fixing tis problem, but nothing works.
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May 27, 2012
Unfortunately it refuses to connect to my wifi. Everytime I try to connect I get a 'Failed to associate with the network' Message.
I've reset both my router and the phone plenty of times, I've checked my WEP passkey (We use WEP as my mum's Vista laptop doesn't seem to want to touch WPA), and well, we have had many devices on the router without issue so I doubt it's that. I've also tried disconnecting some devices from it to make sure the router isn't full up.
Phone is BlackBerry 9300
Platform 6.6.0.212
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May 31, 2012
How can I connect to internet using my BlackBerry 9300 to my MAC BOOK? under CLOBE TELECOM subscription.
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Oct 21, 2012
I wiped my blackberry with jl_cmder which was succesful and wanted to update it cos it had a problem so i used apploader with/without battery but it still cuts to unable to connect to device etc and connecting to ARM now my bb's led blinks twice
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Oct 5, 2012
i've made my wifi connection on my Curve 9300 nd I can see the network on the screen but when I want to connect my phone on the Internet with my wifi connection, it's seems the only way is having an abonment which includes data, what's I haven't. Can connect my phone on the by wifi or not ?
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Feb 21, 2012
when I use my facebook app on my blackberry curve 9300 I cannot connect to chat and keep getting this message after trying to connect and then retrying twice - unable to connect to facebook chat please try again later (401) also when I try to post comments it wont let me and I keep getting this message - the facebook server has returned an unkown error and is not able to fulfill your request (2104). My daughter can sign into her facebook using my phone and has none of the above problems, I am extremley confused. I have tried uninstalling the app and the reinstalling several times,.
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Apr 23, 2011
Have won a Curve 9300 in a raffle, unlocked. I have put an Orange PAYG sim card in and it's fine for calls and SMS but when I try to set up e-mail it shows BES as the only option but I want to use BIS, not having an enterprise server which I can connect to.
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Jun 12, 2011
My wife has a bb 9300 3g on os6 and everything has been fine.However somehow she has screwed up the wi-fi settings.The phone will not connect to our home router and displays the rror message " failed to obtain an IP address".I hve tried everything on the phone from
- Removing the wi-fi setting and reentering them.
- Entering the details manually
- Removing the battery and rebooting the phone
- Reinstally the os over the computer
Nothing seems to work. I know the router is fine as I have the same phone and it connects ok along with several other devices.Has anyone any suggestions before I reset the phone to factory setting?
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Jan 30, 2012
I have a BB Curve 9300 I just recently purchased and I am having troubles with my email as it wont refresh and stuck with the same emails for the past few days and doesnt update to show me new emails ..
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Jun 27, 2011
I got myself a blackberry curve 9300 yesterday and have been trying all day to set up email, facebook etc., and it still won't work, it is driving me up the wall. I used to have a blackberry a few months ago but then went to a htc now back to blackberry but just can't set it up.
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Jan 31, 2012
I just updated a blackberry 9300 to OS6 and found some issues regarding the email settings. Here are the issues I've found
1. Somtimes, it takes a very long time to load up email settings. For this , I clicked on "Settings", and then "Email Accounts"
2. Under Email accounts, it is obvious that there are 2 types of emails, one being enterprise, and one for the other types. I wanted to add an emaiil account, however when I click on the first option , nothing happens.
I tried to do some research about this, and came accross articles saying that I need to install "Email Settings", from the desktop manager. So I did, but apparently , it gives me an error that there are dependency issues, which means that I can't install "Email Settings" afterall.
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Sep 19, 2012
My email does not seem to be working on my curve 9300, I recently had a curve 9230 which I set up the same email on to that but then wiped the phone and took the email off, I am now using my 9300 and my email does not work, everytime I try to add my email back onto it it does not go on to the email setup, the email setup icon is there but I click it and nothing happens, I tried registering my blackberry again to the network but it still never helped, I security wiped it aswell n tried to add my email but the same problem occurred, i really need my email on my blackberry.
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