BB Curve :: Cannot Set Up Email / Facebook On 9300
Jun 27, 2011
I got myself a blackberry curve 9300 yesterday and have been trying all day to set up email, facebook etc., and it still won't work, it is driving me up the wall. I used to have a blackberry a few months ago but then went to a htc now back to blackberry but just can't set it up.
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Apr 6, 2012
I have lost my BB curve 9300 and my e-mail and facebook accounts are linked with it. I know even a sim card is replaced the other person would still be able to view my accounts. I spoke my service provider and they said here is nothing they can do, i dont know why. I dont remember creating a BIS account. It was my private gmail account lined to BB.
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Jul 27, 2011
I have a Curve 9300 on a 'Social Plan' offered by Telus...it was a promotional plan that came with the phone. This plan DOES NOT INCLUDE DATA USAGE, but, it does give me unlimited usage of preloaded social networking apps (this included Facebook 1.6 or w.e it was, as well as BBM, Twitter, and a few others that don't matter).Today, I decided to 'upgrade' my Facebook app to 2.0. All attempts to log-in are met with this message: "We are unable to reach the Facebook server at this time. (0)" One other thing that should be noted is that I wasn't able to upgrade the app conventionally, due to a glitch I am unsure of. I uninstalled Facebook 1.6 and installed 2.0 from the App World site.
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Mar 23, 2011
I ve just downloaded the Facebook application on my BB curve 9300 but it says I can not run it from my device how come ?
I ve try to download it again but it says i have to contact the support . I can not start the application that s the only application i have a problem with
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Sep 4, 2011
My Facebook application was working perfectly on my Curve 9300, but then my Blackberry got wiped while I was trying to get it unlocked, and although I've gotten everything else back to nornal, I have't been able to check-in on Facebook.When I try to check in, it takes a long time saying 'aquiring location', and then eventually tells me 'Unable to retrieve your location. Your location is temporarily unavailable. Please try again.I've downloaded the recent update for the Facebook app, restarted the phone, Google maps works just fine, I've checked that the GPS is turned on, everything seems to be ok, except the check in feature is stil not working.
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Apr 14, 2011
Can't use BBM or Facebook with WIFI but some other apps work. What can the problem be. The phone says my router name at the top.I also pay for the data plan.
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Oct 1, 2011
I'm still a new blackberry user and not sure what to do, I have a curve 9300 and the BBM is not working (although neither is facebook or twitter). I do have the BIS so I'm unsure why it is working, it's been almost thirty hours since i got the new blackberry, and I've tried taking the battery out for a few seconds while it was on but that didn't work either. I'm not sure what to do. It also says that my BlackBerry internet service (BIS) is not connected, (although I do pay for it). How do i get the BIS connected and the BBM working?
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Apr 24, 2012
i have a blackberry curve 9300 that was worning fine, untill i made the last upfgrade for teh new facebook version a few days ago. since the new FB version, when i get facebook notifications, they don't show on top of the screen (under teh clock) like teh bbm and the what's app notifications. now, for facebook, i only get teh red notification fot on teh folder where FB iis and on teh FB icon. nothihng on top on teh main screen like it used to.
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Nov 21, 2012
upgraded my facebook yesterday but now it won't accept when i hit "i agree" to the terms & conditions. i have up to date software, i've tried deleting it and reinstalling it, i've tried rebooting.
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Jun 6, 2011
My mom's 9300 just stopped working while she was on Facebook. Never had problems with the phone before. The screen just when blank, I even tried rebooting it but to no avail.
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Feb 21, 2012
when I use my facebook app on my blackberry curve 9300 I cannot connect to chat and keep getting this message after trying to connect and then retrying twice - unable to connect to facebook chat please try again later (401) also when I try to post comments it wont let me and I keep getting this message - the facebook server has returned an unkown error and is not able to fulfill your request (2104). My daughter can sign into her facebook using my phone and has none of the above problems, I am extremley confused. I have tried uninstalling the app and the reinstalling several times,.
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Sep 15, 2011
I have a blackberry curve 9300, and I have linked my yahoo! e-mail so that I can recieve all of my e-mails to my phone. I also have the facebook app which comes with the phone. Now, whenever I get a notification from someone on facebook, the facebook app lets me know and it keeps a copy of it on my e-mails. However, when the time comes to delete all of my e-mails, it deletes everything except from all of the facebook notifications.
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Apr 15, 2011
I have this new Curve 9300 V5.0.0.977 Platform6.3.0.63 Branding version1.0.88.282G. I have subscribed to a BIS. I downloaded social netwoking applications such as Twitter and Facebook directly from Backberry Phone. Unfortunately Facebook is not working error message as follows "You are currently on a service plan that does not support this application. If you want to use this application please contact your service provider to upgrade the plan". I tried to contact my service provider and they dont know also why.
I tried to use Blackberry application world but its not working as well message as follows" Blackberry App World is not currently available in your country. Please checkBlackberry.com for updates."
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Jun 6, 2012
I'm trying to sell on my local selling page on facebook, try upload picture then says my browser is not supported to uploaded photos, why is it saying it, when I wanna upload picture to facebook profile? Blackberry 9300 I've got, working fine.
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Apr 23, 2011
Have won a Curve 9300 in a raffle, unlocked. I have put an Orange PAYG sim card in and it's fine for calls and SMS but when I try to set up e-mail it shows BES as the only option but I want to use BIS, not having an enterprise server which I can connect to.
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Jan 30, 2012
I have a BB Curve 9300 I just recently purchased and I am having troubles with my email as it wont refresh and stuck with the same emails for the past few days and doesnt update to show me new emails ..
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Jan 31, 2012
I just updated a blackberry 9300 to OS6 and found some issues regarding the email settings. Here are the issues I've found
1. Somtimes, it takes a very long time to load up email settings. For this , I clicked on "Settings", and then "Email Accounts"
2. Under Email accounts, it is obvious that there are 2 types of emails, one being enterprise, and one for the other types. I wanted to add an emaiil account, however when I click on the first option , nothing happens.
I tried to do some research about this, and came accross articles saying that I need to install "Email Settings", from the desktop manager. So I did, but apparently , it gives me an error that there are dependency issues, which means that I can't install "Email Settings" afterall.
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Sep 19, 2012
My email does not seem to be working on my curve 9300, I recently had a curve 9230 which I set up the same email on to that but then wiped the phone and took the email off, I am now using my 9300 and my email does not work, everytime I try to add my email back onto it it does not go on to the email setup, the email setup icon is there but I click it and nothing happens, I tried registering my blackberry again to the network but it still never helped, I security wiped it aswell n tried to add my email but the same problem occurred, i really need my email on my blackberry.
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May 30, 2012
I recently bought Curve 9300 but i am not able to set my email account i.e. gmail every time it is saying error occurred?
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Oct 31, 2011
I seem to be having trouble setting up email on my Curve 9300. When I press the trackball with internet mail highlighted it does nothing. This is a work phone for I am not the first user of the phone. This all started with the outage we had ealier in the month.
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Oct 17, 2011
i just updated my operating system for my 9300 curve to version 6 and i have 2 email address both under hotmail which were previously setup. well in the setup wizard i found it strange that i couldn't select internet mail account. and when i go into messages and check inbox management. there is no email addresses listed under email accounts.
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Jan 5, 2012
I already configure a hotmail account, but I need to add one more, and when I enter to Email con
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Aug 19, 2011
I bought a BB curve 9300 in Singapore and later i looked back and found that it is BB Tmobile. Everything is ok when I set up but email set up there is no personal email setup option and there is only enterprise email set up option which I don't have. Kindly advise how can I set up? I am ok if it needs to format or reset/delete all data on my mobile.
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Aug 25, 2011
I want to set up my email accounts. As I understand from the online manuals you can setup an Internet Mail Account (which is what I want) or an Enterprise Account (i don't have)When I go to email setup I get the title to the screen of 'Enterprise Activation' and options to enter my email account and 'activation password'. These seem to sugget it's trying to setup a Enterprise Account, when in fact I want an internet account.I can't see any options to change this at all? Any clue as to setting up an internet based account. I have some pretty standard ones (yahoo, hotmail), as well as a less standard one for my business.
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Nov 14, 2011
I have just bought my daughter a used Curve 9300 and am having trouble setting up email account. In the set up menu the only option for email takes me straight to the Enterprise option - I think I need personal email set up but I do not know where to find it.Also have a music download issue. I have synced it to our itunes and although I spent ages specify which tracks to add (using BB desktop software) and it seems to have added the whole libary! I then tried to remove it all with no success. Now seem to have double copies of everything! How do I remove all the music and start again and get it right.
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Dec 25, 2011
i have just got my curve 9300 and tried to set up my email but it only gives me the option which says i want to use a work email account with a blackberry enterprise centre...how do i set up with a normal email account
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Sep 11, 2012
prob is that me and a mate both have the bb 9300. both with 02 and the same data plan.but when i put my mate bb pin in it tells me i have an invalid email adress but on my mates bb they put my bb pin in and it says pending but nothing comes through on my phone.either phone has no probs addin other ppl can any1
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Sep 13, 2011
I've bought a Blackberry Curve 9300 a few weeks ago and I've added 3 e-mail accounts to it the same day to see how it works, it worked fine on the first day but on the next one it stopped working. Only then I created a BIS account - which TIM is my carrier -. Now the problem is: I can't delete these 3 accounts I've added earlier. I've tried to add them again trying to make it work properly, but I am unable to re-add them. On my BIS carrier website, It says that I've reached the maximum e-mail accounts.
How can I delete these e-mail accounts? I've tried the methods found on the web, like the one to "reconciliate"(?) the e-mail account option through wifi (on the phone). PS: My Blackberry is running a 6.0 bundle 2391 OS.
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Aug 6, 2012
I go into the setup> email account and when I click on it, the message just says "your device had a problem connecting to the server" I have connected to my wifi and also I have got 3G signal
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Mar 30, 2012
how to reload an email addresses, I loaded the address in my phone and it worked for one day then stopped synchronization, I did everything suggested but in the end I had to remove the addresses, and try to reload them, one went in and is now working correctly the others keep being rejected.
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Jun 21, 2012
I have a BB Curve 9300. In 'set up' I cant select 'email accounts' I press but nothing happens. I have just changed providers and I need to chang information so the my emails come through but apparently can only do this using the 'email accounts option
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