BB Curve :: Can't Delete Email Account On 9300
Sep 13, 2011
I've bought a Blackberry Curve 9300 a few weeks ago and I've added 3 e-mail accounts to it the same day to see how it works, it worked fine on the first day but on the next one it stopped working. Only then I created a BIS account - which TIM is my carrier -. Now the problem is: I can't delete these 3 accounts I've added earlier. I've tried to add them again trying to make it work properly, but I am unable to re-add them. On my BIS carrier website, It says that I've reached the maximum e-mail accounts.
How can I delete these e-mail accounts? I've tried the methods found on the web, like the one to "reconciliate"(?) the e-mail account option through wifi (on the phone). PS: My Blackberry is running a 6.0 bundle 2391 OS.
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Apr 20, 2011
New private 9300 and updated to OS6. Using Gmail and 3 emails received today won't delete. Not saved. Tried reboot and battery out.
BlackBerry® 9300 3G6.0 Bundle 2949 (v6.0.0.668, Platform 6.6.0.236)
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Apr 26, 2012
just deleted an old email account and set up a new one on device. however all the old contacts remain. how do i get rid of them. they only go if i delete email account but once i set up a new account the old contacts appear. theres too many i want to delete them.
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Apr 25, 2012
I am just reloading my blackberry after a repair for constant crashing and rebooting.all is well except when I enter blackberry set up and click the email account icon, nowt happens! all the others work. I can make and receive calls, any ideas what I can do to reconnect my email account? ( it does not crash anymore!)
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Sep 9, 2011
i've an email account on my bb curve 9300 , but i want to delete itWhen i try in the menu i don't found the way to do ietup-->setup wizard-->email setupi haven't "i want to add or create an email adress" , the only option available is about the creation of emails with bb enterprise server
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Nov 12, 2011
I just got a new blackberry 9300 and setup a new blackberry e-mail. Is there any way to get my old blackberry e-mail on this phone as well?
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Apr 6, 2012
I have lost my BB curve 9300 and my e-mail and facebook accounts are linked with it. I know even a sim card is replaced the other person would still be able to view my accounts. I spoke my service provider and they said here is nothing they can do, i dont know why. I dont remember creating a BIS account. It was my private gmail account lined to BB.
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Mar 10, 2012
My blackberry 9300 wont allow me to set up a personal email account there's only the enterprise activation option what should I do to be able to set up a personal account
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May 12, 2010
I got a message that I needed to revalidate my windows live hotmail account. I treid to do this several times but I kept getting the message to revalidate. I was told by verizon to try and delete the email account and then re-add it. I deleted it but now can't add it because it says that my information is wrong or my account doesn't exist. What is going on?
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May 14, 2011
I bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.
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Aug 30, 2012
How do I delete an email account that does not exist in my email accoutn set up. I deleted all my email accounts from setup but on my homepage the email accoutn still shows up and I cant delete it.
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Apr 16, 2012
When I was using a Blackberry with Email, I was able to deleted email on the phone display, but leave it so I can download messages to computer. Now when I delete from phone they are gone!
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Aug 3, 2012
I want to delete my Gmail account from BIS. So I went into the email preferences and deleted the account. I then noticed that the mail folder icon for my Gmail account was still showing up, so I went in and deleted the Gmail service books. That seems to have removed the account. I now went back to using the Gmail app (the one provided by Google), but what I'm noticing is that it no longer shows the yellow star on the Gmail logo when I have new mail. It works fine on my wife's BB (she has the same model as me). The app does retrieve the new message, but it seems as if it is not recognizing it as a new message. Did I properly remove the Gmail account from BIS?
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Mar 7, 2010
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Apr 27, 2010
Had problems setting up two email accounts on my E72. Now set up ok, however I have been left with one of the failed accounts that I cannot remove. This account is in emails and is listed under settings but when I try to remove it it sitill remains. I can not open this account in settings either.
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Nov 22, 2015
I tried to check my work email from my Galaxy S 5, but changed my mind. Now I don't know how to delete and my phone keeps showing "account action required with my work email address on google. There is a little triangle at the bottom of the g,
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Apr 9, 2012
How to delete email off iphone but keep on email account.
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Jan 17, 2010
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Aug 24, 2014
I have a godaddy email account from a previous employer. I know how to delete an email account, however when I try to do this with this particular email account I do not have a delete button. How else can I delete an account?
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May 12, 2010
I want to sell my 5230 as i have found i really dislike touchscreen phones. I have managed to delete everything from it and have restored factory settings but my email is still showing in a bar across the home screen. I have tried for hours to cancel it but just cant figure out how. I clearly also need help using this forum as i just posted this in completely the wrong section then couldnt work out how to move it. Sorry if you have read it twice.
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Apr 27, 2010
Had problems setting up two email accounts on my E72. Now set up ok, however I have been left with one of the failed accounts that I cannot remove. This account is in emails and is listed under settings but when I try to remove it it sitill remains. I can not open this account in settings either.
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Jul 1, 2010
I am new to BB i added a email account no problem, but i want to delete it! and use a different one,as all spam and unwanted mail is coming through, any help would be much appreciatted.
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Jul 16, 2012
I have an unlocked Bold 9700 running OS 5 that I used briefly with an international SIM card service from the UK, and then abroad with a totally different provider (on a corporate enterprise plan). I recently re-established residence in the US and am allowing my son to use the BB for now. We have a new SIM from AT&T that has never had a BB account provisioned on it. I did a full security wipe on the phone. The phone is still receiving mail from a yahoo.com account. When I go to Setup -> Personal Email Setup and then click "back" (so as not to set up a new account) I get a message "An email address does not currently exist for your Blackberry device" -- and yet I am still receiving messages on the yahoo.com account and can reply, check out folders, etc. When I check the Service Books, there is no listing for any service book associated with the email account; indeed, no CMIME listing at all.How can I remove email access to the yahoo.com account from this phone? How in the world is it still receiving emails?
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Feb 15, 2011
My Yahoo e-mail account won't delete. I wanted to remove my Yahoo account on my 9780 and went into setup to delete it. It no longer shows as a listed account in the setup menu but it still appears as an icon on the homepage. It's still active retrieving messages. I tried rebooting by removing the battery to no avail.
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Jul 4, 2012
I have an email account on my BB Torch 9800 that has been deleted yet still appears on the menu. Have removed battery twice to refresh but still appears. It is interfering with another account.
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Nov 28, 2011
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Jun 8, 2012
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Jul 25, 2011
Its my last day at my current job tomorrow but I can't get my work email account off of my Torch. Any buttons related to email account management or setup don't work when I press them using either the button or touch screen. All other buttons on the screen work apart from those related to emails.
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May 23, 2012
I have an iPhone4 which had a previous owner and I'm trying to delete the email account associated with FaceTime but I do not know the password to the account. Is there anyway that I can change the default account without having the password to login?
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