Xperia Z3 :: Proximity Sensor Stopped Working After Lollipop Upgrade

Jun 18, 2015

Getting used to the new look with lollipop but ever since the upgrade my screen goes black and doesn't respond at all during a phone call. Have tried pressing all the buttons but always have to wait until the call ends. This makes it worthless during calls, especially if there is an automated system. The only time it does work is when using Bluetooth.

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IPhone :: 3g Proximity Sensor Stopped Working?

May 7, 2012

my iphone 3g proximity sensor stopped working so i had replace it and then it worked but the light sensor i dn' titried another proximity sensor , it also worked but the light didn't work.Despite of that the first proximity sensor ( the original one ) was working great all of its options the light proximity earphone.so what can i do

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Xperia X10 Mini/pro :: Proximity Sensor Not Working?

Apr 4, 2011

Proximity sensor for x10 mini pro is not working on call. Checked on Secret Menu service test. It says that proximity swith is OFF.

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Xperia Z3 :: Proximity Sensor Not Working With Flip Cover

Apr 13, 2015

The flip cover I'm using is the Wireless Charging Cover WCR14.I downloaded auto screen off with flip cover, but it doesn't seems to work properly.It does turn off if I cover my finger on the sensor, and if I somewhat close my cover at an angle. But, when I close the cover fully, it turns back on.The apps I tried was Gravity Screen, Auto Screen On Off and Smart Cover Lite.

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Xperia X10 :: Locking Screen When On A Call (Proximity Sensor Not Working)?

Dec 21, 2010

My X10 with 2. 1 doesn't lock the touch screen when I'm on a call. When I'm done with the call the phone is in various places on the phone book. The phone is set to lock at 2 minutes for various reasons and I don't want to change that only when I'm on the phone call.

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Xperia Z2 :: Proximity Sensor Not Working - Call Barring Activated But Deactivated

Mar 3, 2015

When i make a phone call my screen turns black even though i did not put the phone next to my eat et therefor i can cancel calls. Secondly i cannot make call or text, i cannot make any successfull calls because it says my call barring is enabled, but call barring is currently diabled at the settings.

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Xperia Z3 :: Light Sensor Not Working After Lollipop Update

Apr 10, 2015

I run the diagnostic test on my device after the update and light sensor failed.it worked normally with kit Kat 4.4.4! Another bug?

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HTC One M7 :: Proximity Sensor Not Working?

Nov 13, 2014

My phone no longer goes black when I put it up to my ear to talk on the phone. What could the problem be?

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IPhone :: IP4 Proximity Sensor Not Working

Jun 25, 2010

Noticing someting wierd with my new iPhone 4 - the proximity sensor doesn't seem to work well (or at all..)When the phone is up against my ear or if I'm cradling the phone between my ear and shoulder the proximity sensor should disable the screen and touch controls until it detects that I've pulled the phone away from my head. My iPhone 3G excelled at this. My iPhone 4 however seems to want to keep the screen on at all times, causing "cheek dialing" issues, mostly trying to initiate FaceTime.

Anyone else experiencing this?

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IPhone :: 4s Proximity Sensor Is Not Working?

Mar 30, 2012

I got my nes iPhone 4s like a month and a half ago. After 2 weeks the proximity sensor stopped working, I took it to my carrier and the held it for a month (they say it was sent to Apple), they said they fixed it but that issue remains. I've tried all kinds of resets but nothing is working,

Info:
iPhone 4S, iOS 5.1

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IPhone :: Proximity Sensor Not Working?

May 31, 2012

last week i upgrated my Hardware form 4.1 to 5.1.1. Until this time everythings are ok. On my old firmware my proximity sensor working Good but in my new hardware not working. My iPhone is black and o tried all the things restarted, reset, restored, and turned my old firmware but nothing... Everythings goes the bad. Yesterday in my room and it was so dark i saw on dial screen top the loudspeaker a red light if i close dial red light is closing if dial a number red light is turning on i thing the proximity sensor is working as technique,but not working as software bug what can i do?

Info:
iPhone 4, iOS 5.1.1, Proximity sensor not working

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IPhone 5 :: Ios 8.1.1 Proximity Sensor Not Working

Dec 4, 2014

So I recently upgraded to IOS 8.1.1 and since I made that update with my iPhone 5 32gb my proximity sensor has stopped working and has caused me to face time or end calls or mute conversations with my cheek while on a call. I have done a soft reset, and rebooted numerous times and the problem persists.

Info:
iPhone 5, iOS 8.1.1

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IPhone 4 :: Proximity Sensor Not Working On IOS 7

Jun 22, 2014

proximity sensor not working on ios 7 in iphone4.can i downgrade to ios 6?

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IPhone :: Earpiece And Proximity Sensor Not Working

Jan 31, 2010

I've had an iPhone 3G for one year and a half. I Opened it up a few months ago to change the back cover, which was broken; and I broke a bit the plastic piece of connector 3 of the mother board (see at the Attached image); However, It worked perfectly... Until now, that I've reopened my iPhone to change again the backcover (false covers aren't very good...), and when I finished... Noticed that the earpiece is not working! I can't hear anything while calling! I know that the connector 3 of the screen is the cause, because proximity sensor isn't working neither...

But my question is:
Is there any way to know which part of the "connector 3" has been broken? The MoBo, or the Screen Flex? Because if it's the second, I can replace it for a few bucks, but if not... :S Or... Is there any other connector that I could damage or put badly, so they are doing contact with wrong pieces, etc etc? Notice that I had to disarm the whole iPhone to change the cover... So perhaps.

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IPhone :: IP 3G Earpiece And Proximity Sensor Not Working

Feb 14, 2010

Earpiece and proximity sensor do not work. I can hear people fine when they are on speaker. The screen does not turn off when I place my hand over it.

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BB Torch :: 9800 Proximity Sensor Not Working?

Feb 8, 2012

I have just bought a Torch 9800 but am annoyed by the failure of the proximity sensor to detect my face during a call. I cannot say that the sensor doesn't work because when I made a call to myself and use my finger to cover the sensor, it detected it and blank the screen. It also worked when I place my palm near it. However, it never works when I actually put it next to my ear. I think may be it's because I have black hair and blackberry designers never expected that. To solve this problem temporarily, I need to cover the sensor with my thumb during calls but it's uncomfortable to hold the phone that way.

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Lumia 950 :: Phone Proximity Sensor Not Working

Nov 26, 2015

Where the 950's proximity sensor is located? I want to make sure my screen protector isn't covering it. It appears to be to the left of the camera. If that's the case then my problem shouldn't be the screen protector as whatever is to the left of the camera is not covered..

Whenever I dial a number my screen goes black as soon as I hit the call button. It does not wait until I put the phone up to my ear as my 920 and 640 do. I have to hit my power button twice to get the screen back. It's acting as if the proximity sensor is stuck on activated.

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Nokia Lumia :: Proximity Sensor Not Working Correctly

Apr 5, 2012

I have updated the latest firmware (1600.2487.8107.12070) just a week back. Even now the battery backup is not good enough as boasted by your team. The battery does not even last for 8 hrs. This is the first time am facing such a poor battery backup for a Nokia Device. Though the call end issue is resolved in this update, the proximity sensor issue still remains. The screen blanks out when the proximity sensor is activated while calling and has to be activated again to bring back the normal screen.

Steps to reproduce this issue:

1. Make a call
2. Take the handset near your ear (The proximity sensor is activated now)
3. Move it from your ear (The proximity sensor is deactivated now, but the screen is still blank)
4. Again take it near your ear and release it again (The screen is visible now)

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Motorola Photon 4G :: Proximity Sensor Not Working While On Calls

Sep 9, 2011

I've seen this issue posted, but no updates or feedback in a while. While on a call the screen does not turn off, and I am constantly hanging up on people. I have installed the recent update that fixed the no call audio issue, and have rebooted the phone several times. The reboot will fix the problem, but only temporarily. I have also played with the pocket detection setting, and that does not make a difference. I do use bluetooth, and am thinking that it has something to do with it.

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Nokia Lumia :: Proximity Sensor Not Working Screen Turns Off

Apr 14, 2012

During outgoing calls, the screen rarely, if ever, turns off due to the proximity sensor - I need to manually do it using the screen lock button.However, with incoming calls, the screen turns off fine (due to the proximity sensor).For both incoming and outgoing calls, it is often impossible to get the screen to light again once it is off.Initially I thought my proximity sensor might be faulty, but the proximity sensor works perfectly in the diagnostics app. So it seems to be a software issue.

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Motorola Atrix 4G :: Proximity Sensor Quits Working With Gingerbread

Aug 23, 2011

After the gingerbread update I found that the proximity sensor would quit workng and the only solution was to restart the phone. I found that using bluetooth caused this behavior (repeated several times) by getting it to fail (although not every time) using the following sequence.

1. Power down and restart the phone (so that it was in a known state)

2. Call voice mail to confirm that the proximity sensor was working

3. Turn on blue tooth.

4. Turn off blue tooth. (didn't use it in between other then to connect with headset)

5. Call voice mail and proximity sensor would not work.

6. Cycle power on phone

7. Call voice mail and proximity sensor would work.

My solution was to quit using bluetooth and have not been using since the first week I updated to gingerbread. I did have the sensor quit working one time since but didn't think much of it until my daughter-in-law told me she had the same problem and she doesn't use bluetooth but she does use the speaker phone much more than I do. I believe that both speaker phone and bluetooth functions disable the sensor while in use. Is it possible that it is not always getting re-enabled? I have seen other posts concerning the proximity sensor not working but have not seen a tie to bluetooth use.

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Xperia Z3 :: Any Way To Disable The Proximity Sensor?

Jul 19, 2015

 So I cracked my phone a while ago, had the screen replaced at a local place and the screen looks fine, the phone functions almost 100% perfectly. 
 
The thing that bugs me is that the phone seems to have the proximity sensor always on. When I answer a call, the screen turns black, and I am unable to turn the screen on until the call ends. I would rather just have the proximity sensor completely off. I just want my screen to be on when I'm on calls, or at least able to turn on with the power button. 

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Xperia Z3 :: How To Turn Off Proximity Sensor

Sep 6, 2012

I accidentally dial a number and the entire phone locks, I cannot end the call and I cannot do a hard reset.

I really do not want to learn how to live with this sensor. I would just like to switch it off.

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BB Storm2 9550/9520 :: Visual Voice Mail And Proximity Sensor Not Working

May 22, 2010

the proximity sensor works fine when I am on a phone call, (ie: my face does not push any buttons), but when I am listening to a Visual Voice Mail, I am constantly stopping the playback of the message when the screen touches my face. Seems like the screen lock out feature does not work at all in VVM (but works fine while on a call).

This did not happen before the upgrade to .607.

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IPhone :: When Phone In Otterbox Defender Case Proximity Sensor Stops Working

Jul 27, 2010

Got my Defender the other day. I noticed that when the phone is in the case the proximity sensor stops working. I take the phone out and it work fine. I emailed Otterbox and the guy said to clean the plastic window. Really?? you dont think I tried that before sending the email? I am going to try my brothers case to see if its the case. My brother told me that he had the proximity sensor issue before the case and now his works fine. My last step is to reload 4.0.1 but I have to figure out how to get a video off the phone first.

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Motorola Droid Razr :: Proximity Sensor Not Working; Soft Keys Not Illuminating?

Dec 4, 2011

I just got a RAZR less than 10 days ago, and sometime over the past few days, I noticed that the soft keys no longer illuminate and the proximity sensor on the top of the phone isn't working. They both seemed to stop working at the same time, and I can't figure why and how to fix it. The soft key issue is not the biggest deal, since I know which ones are which anyway. But the more annoying issue is the sensor not working, so that when I'm on calls and have the phone up to my ear, the screen won't shut off automatically, and turn back on again once removed from my face. It gets quite annoying having to hit the power button every time to shut the screen on and off during calls. Has this happened to anyone else?

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Xperia Z3 :: Proximity Sensor Doesn't Work

Mar 21, 2015

proximity sensor doesn't work in my z3  then i went to settings >about phone > diadnostics >test device > ear proximity  it doesn't work also. i dailed  *# *# 7378423#*#* >service tests > proximity switch > it shows proximity switch off.

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Xperia X10 Mini/pro :: Turn Off Proximity Sensor?

Jan 21, 2011

My problem is that when starting calls I put the phone to my ear and it is muted. The other end hears me, but I dont hear them. This happens most of the time, but not always.I have tested the proximity sensor and the test is OK most of the time and across most of the screen.But since this is creating such frustration, with customers loosing me on the phone, I just want the phone to work as it does on my old HTC Touch Pro:When starting a call the screen automatically goes blank and I cannot accidentally touch the mute button or anything else.Can I do this on my X10 Mini Pro?Alternatively, can I move the mute button to somewhere else on the screen or remove it entirely?

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Motorola Atrix 4G :: Proximity Sensor Stops Working When Make / Receive Call Via Bluetooth

Nov 8, 2011

Clean boot (restart), the proximity sensor works fine (when on call it turns screen off, when moved away from face screen on). As soon as I make or receive call via bluetooth (Motorola brand btw.) The proximity sensor stops working. When on call it will not turn the screen off... Rebooting the phone will fix until a call is made/received via bluetooth. This was confirmed with other Moto phones (Photon...) as well as different bluetooth devices.

Atrix 4G / 2.3.4

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Xperia X10 :: Proximity Sensor Does Not Work When Using Bluetooth Headset?

Jun 8, 2010

When you are using bluetooth headset, the proximity sensor doesn't work? Is it a bug in Android v2.1 or am I missing something? I'm using MW-600 with X10i Android 2.1 if that matters.

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Xperia Z2 :: Proximity Sensor Always On But Screen Goes Black While Calling

Jan 27, 2014

My Z2's goes black while calling. When I took the diaganostics the proximity sensor is always ON. never turn off. What should I do ?

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