BB Storm :: 9850 Unable To Restore Software After Wipe / OS Upgrade
Jun 15, 2012
I am unable to restore several programs (PWKeeper, BBM, BBTraffic, Memo, Tasks, Maps) after a wipe and OS upgrade. I backed up the phone prior to the wipe but did not turn off wireless sync. I have deleted desktop sync service book, rebooted, tried to restore. No success. Even reinstalled OS. Is there combo-keys to enter on phone that turns off wireless sync prior to restore? 9850 Storm.
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Jun 15, 2012
I am unable to restore several programs (PWKeeper, BBM, BBTraffic, Memo, Tasks, Maps) after a wipe and OS upgrade. I backed up the phone prior to the wipe but did not turn off wireless sync. Learning now that I should have. I have deleted desktop sync service book, rebooted, tried to restore. No success. Even reinstalled OS. Is there combo-keys to enter on phone that turns off wireless sync prior to restore? DM is not allowing me to restore these apps. 9850 Storm.
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Aug 17, 2011
1. When I use BB Desktop software to transfer data between phones and whatever else, do I lose the apps, icons, etc that came with the new phone? 2. At the same time I received the new Torch I want to break with my company's enterprise server. However when I moved data it also moved the company's email account over also. In the new 9850, how can I break from the enterprise server and delete that email account on the new phone?
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Aug 23, 2011
I contacted my service provider (AT&T), now have the blackberry data plan, received service books, did the options-adv options, registration sent-recieved message on phione that my blackberry is registered, did the re boot at least 5 times. STILL, no browser, no indication of MMS capabilities, no application for email set up.! Every post that I have read, I have done what is being suggested
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Nov 26, 2012
My Blackberry Torch 9850 updated last night with the 7.0 and now I just have a white screen with JVM Error 505. I have hit the reset button a few times but nothing changes. Connected it to my computer and tried to use the Loader to reload the information, but still the same. Can't get past the white screen & error message.
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Aug 6, 2012
I have one problem while trying to transfer contacts from my old Blackberry Storm 2 to new BB Torch 9850 using Bluetooth. When I press Transfer Contacts on Storm, message shows that all contacts ( 95 ) are transferred but Torch received only one contacts at the time.
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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May 13, 2010
I am selling my N97.I would like to erase all personal daa from the phone before I sell it.
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Jun 29, 2012
I used BBSAK to wipe my BB Strom 9530. I installed an OS for storm on my system. But when I run the loader it says that the files are not compatible with thte device. Mine is an unlocked BB Storm that I had bought in India. It was company unlocked.
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Jul 6, 2011
I performed a security wipe after backup. After performing security wipe I am unable to register the handset to my wireless network. So i am unable to receive / send emails. I am able to make calls and send sms. My host routing table has no entries.
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May 9, 2011
My company had a planned upgrade of our system. I had to wipe my phone and reactivate as a result. Before I did I downloaded Blackberry desktop and backed up my phone. When I went to restore there were two options a complete restore that would put everything back to how it was and a custom restore. I think I can't choose the complete restore since that would remove the company's intended changes changes. If I choose custom restore the password file is grayed out. A note at the bottom tells me the grayed out items are read only data types and cannot be restored. Does anyone know how to restore my data.
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Aug 3, 2010
I just bought a Storm, second hand, and the Security Wipe had been performed. Everything works great, except I cannot get it to recognize my email settings. I have set up several phones in the past without any problems, and am using the same settings I have always used, yet it will not recognize them. Is this due to the Wipe that was performed?
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Sep 2, 2012
I have misplaced my BB 9550 and have informed my network provider who have blocked it and made phone un-usable in the UK. I still want to wipe off all data - pictures, contacts, messages, emails, the whole lot remotely.
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Aug 11, 2011
I have a Blackberry Storm 9530, It somehow got accidentally locked up and I had to wipe everything off to open it. Now that I've got it up and working again, when I try to reply to an email or even to send a new email, I get a this message "No message services configured. You will be redirected to the Setup Wizard to setup your email account". When I go to the Setup Wizard it asks if I want to add a new email address. I only have one email address and, when I try to reinput that one, it tells me it's already in. I can't get any further than that.
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Jan 25, 2010
I was playing around wiht my 8120 pearl and the security option password on it. I went over the 10times limit and it erased my phone and went back to factory settings.
Does anyone konw how to get all my contact and previous info... and i know, i should of backed it up on my comp, but i didn't.
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Aug 16, 2010
How do I wipe my devide before upgrading or downgrading? Is wiping better? why or why not? I want to downgrade from 862 to 680
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Jan 8, 2012
I am not able to access BIS on my 9850 brought from ebay. Am trying to use it in Lagos, Nigeria (where I work) with Glo Telecom. When I restart the phone it shows US Cellular. On the back cover I can see Verizon Logo. My supplier says that it is fully unlocked, and I am able to make phone calls, check balance etc on the new network. The phone shows the network name (Glo ng), etc.The SIM card is the same I was using with my earlier BB (Storm) and has a BIS plan activated and was working before. But the 9850 says I dont have a data plan. I tried using SIM cards from other operators as well, it shows 3G at times and when set to 2G network, it shows "edge" in small letters.
I tried manual registration as well, but did not get any response. The Host Routing Table shows "No entries".Also cannot see any option for Internet email set-up. Only Enerprise Email activation comes up.I am able to use facebook and App World through Wi-Fi. Can Internet email service (Gmail) also be configured through Wi-Fi?I have spoken to US Cellular Customer Service. And he said that there is no issue. If I am not using their network, then the PIN might have been released by US Cellular.
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Mar 16, 2010
Can I wipe my Storm back to factory settings?
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Aug 6, 2010
Is there a way to do a complete wipe and start new but keep all the contacts? My phones mem is leaking down dramatically and I want to start anew!
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Aug 15, 2011
I did a security wipe three days ago and the phone is stuck in this loop. The phone has been in this state for 2 days solid plugged in to the charger. What can I do to get this phone to reboot properly? Is there another reset besides removing the battery?
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Nov 18, 2011
Just got a new torch 9850 but I cannot open emails. Someone told me I need to download 7.0353 or better.
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Feb 26, 2012
I am having trouble with my BlackBerry Smartphone. I have a Torch 9850/9860.The phone is asking me to Verify BlackBerry ID to continue. After typing the password, the message Unable to login to your BlackBerry account¯ appears. I have changed the password so many times now it's not even funny to try and fix this problem.What do I do now? How do I fix this problem that reoccurs every time the phone needs updating etc.I apologise for my frustration but this is getting beyond nerves now.
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Feb 5, 2010
Bought an unlocked Storm 9530 yesterday and popped in my T-Mobile SIM card. I could text, but not place any calls. When I tried calling, I received a "No circuit/channel available". At the call screen I see a a phone number that isn't mine. After I gave up I turned off the phone for a while and let it charge. Upon booting up I got an error message and my SIM refused to work at all. It says SOS at the top right and even though my mobile network is on, it just doesn't do anything. I have the mode set to GSM/UMTS and 3G/2G. I can't even select a network manually. I get an error that says "Unable to acquire network."
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Jun 24, 2011
Before updating the Blackberry Storm to Version 5.0 I did a full backup of the device. Since the update I am unable to see any of the contacts in Blackberry Desktop Software on my Mac. I have tried a restore of just the 'Address Book - All' and still I can't see anything even though it states that there are 59 records.
Please tell me I haven't lost them all or whether I am doing something wrong.
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Apr 28, 2011
How can someone upgrade his storm 9530
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May 30, 2010
Today I updated E72 to the latest FW 031.023 using Nokia Software Updater Tool using Laptop. Update was completed without any issue and at the end I was shown a page which says restore last back up. Now I did take backup before starting the FW update. However after updating the FW my phone has all my old settings.So question is should restore the last back up ? is that a mandatory step after FW update ?
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Mar 21, 2012
I updated iTunes and then tried to update to the iOs5.1 via iTunes. This didn't work so I updated via the phone.
The phone switched off and now it is stuck with a screen that says connect to iTunes. When I connect to iTunes it says the phone is in recovery mode and needs to be restored. I have tried unsuccessfully to restore it for the last 3 hours.
Most of the time the phone would disconnect at 9minutes remaining, or it would seem to download completely and I would then get an error 3529.
I tried disabling the firewall but still nothing works.
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Sep 10, 2010
I've got a BB Storm 2 and I backup a lot.I also use google sync to sync my adress book and calender.Last night I synces it again and it failed. So I tried it a few times more. Signing out, signing back in and after a while it worked. But what I didn't notice 'till this morning that it totally screwed up my address book. Some contacts I had about 75 times. And I lost most of my contacts.So in my gmail I lost them to.But not a problem. I backed up two days ago. But now it won't restore. It does something to my BB, it changes stuff, but not want I want it to restore. So I tried a full restore, a partial restore, a different backup, turning the BB off. Everything! First I tried it with the old Desktop software and later with the new one. It doesn't work.
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Dec 31, 2010
I use storm I (9500), how do I change from my present OS 4.7 to the latest OS. I would like to know the latest one and how to go about installing it.
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Aug 12, 2010
I am trying to upgrade the device OS from 5.0.0.328 to 5.0.0.419. I am using BB DM 5.01,a nd every time I try to run the upgrade I get this error message:
I have tried removing everything I don't use, and I still get that message. I also tried upgrading BB DM to 6.0, and when I ran it from there it showed me that the upgarde is a 35MB file!There is no way I can clear that much space on my BB without deleting everything!
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May 19, 2012
I had issues with my device storm9530. Wanto to know if i can upgrade it to os 6
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