I just bought a Storm, second hand, and the Security Wipe had been performed. Everything works great, except I cannot get it to recognize my email settings. I have set up several phones in the past without any problems, and am using the same settings I have always used, yet it will not recognize them. Is this due to the Wipe that was performed?
View 6 RepliesI performed a security wipe after backup. After performing security wipe I am unable to register the handset to my wireless network. So i am unable to receive / send emails. I am able to make calls and send sms. My host routing table has no entries.
View 9 Replies View RelatedI have misplaced my BB 9550 and have informed my network provider who have blocked it and made phone un-usable in the UK. I still want to wipe off all data - pictures, contacts, messages, emails, the whole lot remotely.
View 1 Replies View RelatedI did a security wipe three days ago and the phone is stuck in this loop. The phone has been in this state for 2 days solid plugged in to the charger. What can I do to get this phone to reboot properly? Is there another reset besides removing the battery?
View 4 Replies View RelatedCan I wipe my Storm back to factory settings?
View 6 Replies View RelatedIs there a way to do a complete wipe and start new but keep all the contacts? My phones mem is leaking down dramatically and I want to start anew!
View 5 Replies View RelatedCan anyone tell me if it is possible to set up email after a security wipe. I am trying to set it up through the set up wizard but when I click on email accounts my blackberry freezes and I am then required to do a battery pull.
View 2 Replies View RelatedI did a security wipe on my Blackberry Bold 9900. I have managed to restore everything, however I cannot seem to set up my email address (which is a Yahoo address). I keep getting the error message that it has not been possible to connect to the server.
I have also foun a problem with my BBM, I am able to send messages, but no one can send any to me. This problem has also come about after the security wipe.
I want to wipe my device because it won't let me delete the previous email addresses that were added by the user.I got this blackberry from ebay and I dont know if i'll have problems emailing if i do a complete wipe of the device?
View 4 Replies View Relatedi recently did a security wipe on my phone and can no longer use my email accounts. i can only read but can reply to them, and it doesnt let me see which account the message is from (i have 3 different accounts). when i go to setup email account my phone freezes
View 5 Replies View RelatedHow do I get my email up and running after my mobile has had a security wipe? When I go to email setup it is only giving me the option I want to use a work email account with a blackberry enterprise server, not the two options including I want to add or create a email account.
View 2 Replies View RelatedI cannot receive/send email after perform the security wipe and retore my back up.Below is the step I have done:
1. Perform a complete back up using Blackberry Desktop Software.
2. Perform security wipe manually on the phone via Options > Security > Security Wipe.
3. After wiped, I using Blackberry Desktop Software to restore my backed up data.
4. Starting from now, i can't send/receive emails.
I have try go to Setup > Email Accounts > click into Internet Mail Account, but it bound back to the Setup page. Then i try Message icon > Options > Email Account Management, it prompt up "Unable to open email setup application. Contact your wireless service provider" message. May I khow what happen to my blackberry?
Below is my blackberry configuration:
Vendor ID: 609
Platform: 6.6.0.212
App Version: 6.0.0.570(2534)
I've searched every forums and search engine for this, but cannont pin point my exact problem...I bought a 9780 yesterday, everything was fine, i set up my emails etc... everything worked.THEN... i stupidly security waped the phone this when things changed.Once the phone came back on i re-configured my email accounts, but now when i go onto my emails i see no inbox folder or emails what was there previouslyALTHOUGH i can send and recieve emails, but these come in list format...Ive made sure and uncheak the hide folder and sent numerous service book requests (these come through...)
View 1 Replies View RelatedMy browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
View 14 Replies View RelatedDevice info
Your carrier: Verizon
Blackberry Storm 9530; v4.7.0.148 (Platform 4.0.0.181)
Apps and free space
31,610,557 Bytes Free
No battery pull did not fix.
When writing your question
Yesterday added Blackberry Enterprise Server 4.1.4.17 to the phone, which previously had been provisioned by Verizon directly (connected to our exchange server). Email comes in just fine, but if I wish to either reply or forward the message, at the very top of the message, there is a note that states: "Send Using" and next to that is a button that shows "Desktop v" (the v is a down arrow). I am unable to change the Desktop button to my email account.
Saw the following post: http://supportforums.blackberry.com/t5/BlackBerry-Storm-BlackBerry-9500/Composing-Sending-Emails/m-p... and tried changing the default, which it allowed me to do, but to no avail.I am unable to respond to or forward any emails I have received on the hand-held unit.The option to send is available but when I send it comes back with an error message that it is unable to send from desktop.
I am 1 step away from throwing this phone against a wall, I really need to access my emails asap.. So hoping some1 can help..Basically it seems to intermittently go into this mode or has this bug or even screen damage? If i open my emails for example what ever I click on it highlights every email from the top to that specific email instead of just selecting 1 email. I cannot click on any individual email it just highlights multiple emails and its impossible to open any emails like this, even if I use the BB Function button then click on Open it jumps to the top "Help" and wont select "Open" or any were else on the menu. It happened a few times over the last week or 2 then randomly goes back to normal, was fine all weekend now it has just happened. I cant select some of the main icons on the home screen either, it's really starting to seem like the touch screen is damaged?? (Also I noticed on the facebook ap there is 1 icon it will now not select unless I tilt it to the side..)
BkackBerry 9500
smartphone(3g)
v5.0.0.451 (Platform 4.2.0.198)
3G bands 1
Cryp Kernel v3.8.5.85
Brand Version 1.0.120.447w
I have the icon sayin that i have an unopened email but when i looked there was nothing that i had not read yet.. i did a battery pull (my first instinct) and then clicked marked all open in the options menu and it is still there there is no red * next to the icon just the envelope with the number 1. i also checked my vmail and deleted all vmails and it is still there please help!
View 4 Replies View RelatedIn the last day or so have I experienced a problem where by I get a new email notification icon, but no new email in my inbox. At first I suspected it was the Android theme I have running, but when I went to use a different them I was getting the same result everytime.
View 5 Replies View RelatedUpgraded os last night and somehow i managed to delete all my email addy, i was able to get my yahoo gmail etc back but cannot figure out how to get @vzw.blackberry.net back. I tried resending service books, restoring from 2 previous backups nothing... Anyone have any idea on how i can get it back? i use it for several things.
View 7 Replies View RelatedSo I randomly got this email two days ago:
View 4 Replies View RelatedWell I've been having problems with my phone like most people, anyway I rebooted my phone to find a new email icon up instead of the old one. If you would like to see what I mean, add me on BBM, and I will show you a pic. My pin is 305E195B.
View 14 Replies View RelatedI don't want all of my emails to go to the BlackBerry. I'd like to keep them comming to my desktop except for those rare occasions that I'm away from the desktop and want them to go to both the BB and the desktop. I know I can turn off my wireless connection, but doesn't that also turn my phone capabilities off also?
View 3 Replies View RelatedI have a BlackBerry Storm (original version) and today, all of a sudden, the email senders name has stopped appearing - all I get on the top line is the little envelope icon and the time, no senders name appears.I cannot recall changing any settings or tinkering with the email settings.
View 7 Replies View RelatedI had to replace my first Storm 2 because it was not performing as expected. I had added my Yahoo email and I could read and delete email from my Blackberry and it would show as read or delete in my online account when I logged in, as well, if I read or deleted emails online they would show as read or deleted on the Storm 2. Now I have added the same account to the new phone and I have to read and delete emails online AND on my Blackberry because the 2 way synching no longer works. Does anyone know how to fix this? I have deleted the accounts, re-added them, wiped the whole device and started over multiple times and it still doesn't work. It never worked for hotmail but if someone knows how to get it to work for hotmail that information would be appreciated too.
View 6 Replies View RelatedAnyone know why my email folder icon has dissappeared? The SMS/MMS and other MEssages one is still there, but for some reason the one specifically for my emails has vanished. Sent myself a "test" email from work to my personal email account and i can receive as it went into my "generic" messages folder.
View 6 Replies View RelatedWhen I receive an email, the senders name is not appearing.All I get when I receive an email is the little envelope icon, the time and the subject.I have not changed any settings (as far as I am aware) - but until today, all the information used to be displayed. Little envelope icon, Senders Name, Time, and below all that the subject.Can anyone help please on getting the senders name to display.
View 6 Replies View RelatedRecently my e-mail accounts were hacked into through my blackberry. I've had a very simple, easy to figure out password until now. Because of these recent events, I made my e-mail password FAR more secure but I was wondering if there is a way to make my e-mail more secure on my blackberry other than changing my password?
View 4 Replies View Relatedwell i activated my storm about a week ago, switching over from my old curve (and quite an amazing switch). but i've noticed that i no longer recieve any emails pushed to my phone from any 3 of my accounts. i activated it over the phone through vzw's 1800 number, is there something more i need to do? honestly i didnt pay much attention to the automated voice, so am i missing something here?
View 8 Replies View RelatedI have recently bought the Blackberry 9520 Mobile Phone, When i select Email setup in only gives me the option to setup a Work Email with Blackberry Enterprise.Is there i way i can add a Personal email address.
View 5 Replies View RelatedMy bb storm was crashing so i had to restore it to factory settings. and now when i am trying to set up my email it doesnt work!! When i go to email settings my email account is alreday there i just need to type in my password but when i do it, it says email account succesfully done But the problem is i cant see the icon on the menu before it was a email icon on the menu. How can i fix this?
View 5 Replies View RelatedI am currently reciving two notifications in my "messages" folder when reciving one email.I get one email from Old Navy in my gmail or my me email and in the email folder it shows one. When I look in the "messages" section there are two.
When I delete the duplicate message notifcation it just says "delete" and the first one notifcation it says "on mailbox & handheld" or "on handheld"
