BB Bold :: 9780 Cannot Receive/send Email After Security WipeDec 5, 2011
I cannot receive/send email after perform the security wipe and retore my back up.Below is the step I have done:
1. Perform a complete back up using Blackberry Desktop Software.
2. Perform security wipe manually on the phone via Options > Security > Security Wipe.
3. After wiped, I using Blackberry Desktop Software to restore my backed up data.
4. Starting from now, i can't send/receive emails.
I have try go to Setup > Email Accounts > click into Internet Mail Account, but it bound back to the Setup page. Then i try Message icon > Options > Email Account Management, it prompt up "Unable to open email setup application. Contact your wireless service provider" message. May I khow what happen to my blackberry?
Below is my blackberry configuration:
Vendor ID: 609
App Version: 188.8.131.520(2534)