BB Bold :: 9780 Cannot Receive/send Email After Security Wipe

Dec 5, 2011

I cannot receive/send email after perform the security wipe and retore my back up.Below is the step I have done:

1. Perform a complete back up using Blackberry Desktop Software.

2. Perform security wipe manually on the phone via Options > Security > Security Wipe.

3. After wiped, I using Blackberry Desktop Software to restore my backed up data.

4. Starting from now, i can't send/receive emails.

I have try go to Setup > Email Accounts > click into Internet Mail Account, but it bound back to the Setup page. Then i try Message icon > Options > Email Account Management, it prompt up "Unable to open email setup application. Contact your wireless service provider" message. May I khow what happen to my blackberry?

Below is my blackberry configuration:

Vendor ID: 609
App Version:

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I've searched every forums and search engine for this, but cannont pin point my exact problem...I bought a 9780 yesterday, everything was fine, i set up my emails etc... everything worked.THEN... i stupidly security waped the phone this when things changed.Once the phone came back on i re-configured my email accounts, but now when i go onto my emails i see no inbox folder or emails what was there previouslyALTHOUGH i can send and recieve emails, but these come in list format...Ive made sure and uncheak the hide folder and sent numerous service book requests (these come through...)

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