BB Bold :: 9780 Cannot Send Or Receive SMS
Jan 3, 2012
I just got Bold 9780 last week, and everything is working perfectly except SMS. I can't send or receive sms on the phone, I have called my service provider and they said nothing is wrong with my line. Is there anything I can do.
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Jan 28, 2012
ever since I wiped data from it, I haven't been able to send or receive emails on my Bold 9780. I just keep getting an error message saying sorry unable to continue your session
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Dec 5, 2011
I cannot receive/send email after perform the security wipe and retore my back up.Below is the step I have done:
1. Perform a complete back up using Blackberry Desktop Software.
2. Perform security wipe manually on the phone via Options > Security > Security Wipe.
3. After wiped, I using Blackberry Desktop Software to restore my backed up data.
4. Starting from now, i can't send/receive emails.
I have try go to Setup > Email Accounts > click into Internet Mail Account, but it bound back to the Setup page. Then i try Message icon > Options > Email Account Management, it prompt up "Unable to open email setup application. Contact your wireless service provider" message. May I khow what happen to my blackberry?
Below is my blackberry configuration:
Vendor ID: 609
Platform: 6.6.0.212
App Version: 6.0.0.570(2534)
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Aug 23, 2011
Ive recently bought the bb bold 9780, it was working fine the first week. Now all of a sudden, when i switch the phone on, java script error msg's appear, also which is most frustrating,, my inbox icon has disappeared & i cant send or receive messages. I've even taken it to an o2 guru, they were baffled an hadnt seen it before.
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Sep 18, 2012
My BB Bold 9780 is not receiving texts. I can send them. I can get anything related to FB, and my BBM is working. I just can't receive texts.
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Oct 11, 2012
BOLD 9780 -can send email, however not receiving?
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Sep 24, 2011
I can't receive a call on my blackberry bold 9780 and talk quitely without putting my phone on speaker, If l don't put the phone on speaker l can't hear the caller it goes dead quite.
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Oct 22, 2010
I have had my Blackberry 9700 since July 2010 with no problem until this past week it has stopped making and receiving phone calls and I can't send or receive SMS. When I try to make a call, it instantly comes up with "Call Failed". I have talked to my carrier (o2) and they too cannot come up with a fix, there is no issue from there part as the sim card works fine on another phone. Strange thing is I can still use the internet on 3G, send and receive emails and my BBM works.
In Manage Connections >> Services Status, it says:
Status: not available
Connection: not connected
Blackberry internet service:
Connection: Mobile network
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Sep 9, 2010
My BB bold 9780 is unable to make or receive calls when on the 2G network though the data works ok via Edge and I can browse, receive corporate mail etc. When I switch to the 3G network it receives and makes calls OK..
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Apr 26, 2012
My Blackberry Bold 9780 will not send a text message any more.The gprs logo in the top right hand corner has changed to lower case and this seems to have stopped it working.
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Sep 20, 2011
Just recently, I have been unable to send images on my BB. I have always had this feature before and can not pin down when it stopped working. Details: 9780 6.0 bundle 1879 v6 .0. 0.448 platform 6.5.0.136 I will try and post some screen shots of the process. cannot add any screen shot for some reason.
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Jul 18, 2011
I haven't had it for that long, but when I had my curve 9300 it sent pictures fine, unfortunately it got nicked so I got the bold anyway, on bbm and apps like PingChat! It won't send pictures to my friends?
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Oct 9, 2011
when roaming ppl cannot see sms send from 9780 Bold? However when in home network everything is ok.
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May 18, 2011
Whatsapp messages are taking time to receive to my 9780!Suddenly whatsapp stops notifications and back again i receive like 10 messages at a time that have been sent before but i receive them late! is it from whatsapp or something with my device?
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Jan 24, 2012
Im new to the forum and have been looking for solutions to my Blackberry issue that ive been having. I have had issues with my screen for my Blackberry 9780 a few times so far. First time was within 3 months of the purchase. The screen went to a complete blank white, it wasnt an app error or anything. the phone worked fine, made and received calls, etc, but i just couldnt see what is on the screen. i payed to have the screen replaced and it only lasted another 8 months. Instead of fixing the screen again, i started to use a different 9780 that a friend of mine lent me. Its still fairly new and was working well until this past friday when i started to have the same exact screen issues again.
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Oct 25, 2011
I can't seem to send pictures on my Bold 9780. I have noticed that this only started when I downloaded the upgrade for BBM.
Do I have to send my blackberry in to get fixed or can I do something from home? I've done a security wipe, but that didn't help much.
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Jul 29, 2011
1) I can turn on my Bluetooth. I can do pairing. I can send file using my Bold 9780 to Nokia C6. BUT, I can't receive file from Nokia C6, it always give me "unable to connect".
2) When I switch off the network but turn on my WIFI with good internet connection, I just can't log in YM messenger or MSN messenger. Is this normal?
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Oct 17, 2011
I've got a blackberry 9780 and it won't send text messages overseas. Even when I receive an overseas sms and I want to reply, when I click on the SEND button, my phone will freeze and I will have to restart my phone and once it restarts this message will always come << uncaught exception: Application net_rim_bb_messaging_app(145) is not responding; process terminated >>. What does that mean? The phone is originally from telus but I unlocked it and now am with koodo and the monthly plan I took with koodo allows me to send unlimited overseas text messages, so now its like am paying for a service I cant use! I called koodo and they said there system works perfectly.
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Apr 16, 2012
i'm using BB Bold 9780 having 6.0 Bundle 863. I'm not able to send or recieve MMS. whenever i send MMS it gives Red "X" sign. have spoken to customer care of service provider
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Nov 22, 2012
I can't send or receive mms, I've tried resetting, taking the battery out for 20-30 seconds. I've turned off encrypt.
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Jun 12, 2010
I can't send or receive any pictures on the new bold? Anyone else having this problem
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Jul 4, 2012
only realized 5 days a go that my BBM had stopped working. I'm able to send messages and my contacts recieve them, but they stay as 'D' on my screen, but when they send a message back I do not recieve it but it says 'D' on their screen.I don't think i have changed any setting or messed with anything. I have tried delteting and reinstalling BBM but still the sane problem. Data Services are also on.
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Apr 11, 2010
My blackberry bold 9700 cannot send SMS to any number, it can only receive SMS. Email and other online services are working well. I have checked the message center and it's correct. This problem started 3 days ago. Before that, SMS is working fine. I haven't done anything special 3 days ago, and really clueless about this. Early this day, I tried to put my sim card to other phone, and it can send SMS. Put it back to my bb 9700 and this problem started again.
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Jan 17, 2012
I did a software upgrade and on completion it wiped out my email account so I can't send or receive emails on my BB but I can send and receive from my desktop. When I try to log on from my BB it won't recognize my email or password. Do I need to re-set some settings?
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Aug 13, 2010
I can't send mail, but i can receive, and reply to them! when i write one, the contacts dont appear in the "to" section and i dont have the option "send".
My BB worked fine not so long ago, but after coming back from support, this has started to happen. I deleted and recreated all my accounts, tried all sorts of things, but nothing works.
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Dec 7, 2010
I have tried many things to send files using bluetooth, almost given up! my bold 9700 pairs but when i go to send a file it says failed to find service, pulling my hair out people.
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Apr 18, 2012
I bought this Blackberry Bold 9900 2 months ago and it works good.But when i try to send or receive MMS it does not work. I cannot send any MMS to any number and i cannot receive any MMS from anybody. When I try to send them a big red X pups up right next to the message and it just stays there and the message does not go through.
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Jul 19, 2011
I have a blackberry bold 9700, which was given to me last week by my uncle. I unlocked it and added an orange simcard, without paying for email (however next month I will have bbm)The software version is 5.0.0.351. My problem is that there is not an option to send photos via text, there is bluetooth, flickr and email, but not over text. This is a real pain, especially coupled with the fact that i cannot receive photos either, for some reason, multiple people have tried! Is there anything that could be wrong with how I have set the blackberry up? I don't have OS 6 because I haven't paid for the blackberry service, however I would hope that I would still be able to send and receive photos on the earlier software.
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Nov 2, 2011
I cannot send or receive any bbm messages from outside USA. if i tried sending a bbm it shows that it is delivered, but nothing more than that. i have contacted T mobile and they refreshed my account, but it's my phone and not the network because i tried another simcard (but still same problem ). This problem started 4 days ago, but before that the phone was working perfectly,
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Dec 31, 2011
I have a new BOLD, i have set up the e-mail and it will only send not recieve. I have deleted the settings and re-configured. I have even backed up and then securty wiped and started agian.
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Apr 8, 2012
I just unlock my blackberry to work with TMobile and I can't send or receive picture messages. What can I do?
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