BB Bold :: 9780 Freezes / Won't Allow To Send Messages Overseas
Oct 17, 2011
I've got a blackberry 9780 and it won't send text messages overseas. Even when I receive an overseas sms and I want to reply, when I click on the SEND button, my phone will freeze and I will have to restart my phone and once it restarts this message will always come << uncaught exception: Application net_rim_bb_messaging_app(145) is not responding; process terminated >>. What does that mean? The phone is originally from telus but I unlocked it and now am with koodo and the monthly plan I took with koodo allows me to send unlimited overseas text messages, so now its like am paying for a service I cant use! I called koodo and they said there system works perfectly.
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Aug 10, 2011
My office mate from US has a 9780 with AT&T arrived in Singapore. He managed to get connected to the data and voice without problem, but his phone freezes very often. He needs to remove the battery to do a hard restart, after that it will be working fine and freeze again. He needs to keep doing hard reset.
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Aug 23, 2011
Ive recently bought the bb bold 9780, it was working fine the first week. Now all of a sudden, when i switch the phone on, java script error msg's appear, also which is most frustrating,, my inbox icon has disappeared & i cant send or receive messages. I've even taken it to an o2 guru, they were baffled an hadnt seen it before.
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Jul 25, 2011
I have just installed the latest update for my Bold 9780 from the Blackberry site. The version now shows 6.0, bundle 2647. I do now encounter a problem. When I access the email setup the device freezes and I can't exit that page anymore. The device has to be turned off, then back on. I did not have this problem prior to the update. Everything else appears okay.I am on the German Telekom network.
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May 9, 2011
My brand new BB Bold 9780 freezes when I answer the phone.I then have to take battery out and re-start etc. Have deleted all unused apps, haven't uploaded any new ones, have upgraded OS6 etc.Does anyone know what else I can do?Bought it in brand new (sealed box) off Ebay so what are my warranty options?
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Nov 21, 2011
I have just reloaded the operating system, apps and data on a 9780.OS: 6.0 bundle 2921 (V6.0.0.666 platform 6.6.6.241)When I navigate to Options > Setup > Email Accounts I get no response, nothing happens. I can't even exit the app. I have to remove the battery to be able to use the device again. This has been a long standing problem with this device. I was hoping to resolve it by reloading everything but there has been no improvement.How do I repair or replace the Email Accounts app?
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Apr 3, 2012
My IPhone freezes during calls and i am unable to send text message?
Info:
iPhone 3GS, iOS 5.0.1
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May 23, 2012
I think perhaps one email was successfully sent from Mail, but nothing more till I returned home. Mail said it was a server error on the outgoing server, but it appears too coincidental with being overseas. Also a couple of apps I tried didn't work (Viber, and as I might have expected, Catchup TV as it's for UK viewers).
Any tips for using the phone overseas? I switched data roaming and Mobile Data off as I didn't need them in the hotel room (and for the cost of course) and switched these both back on when I arrived in the UK. But it seems odd that I could not send Mail in a Wifi environment.
Info:
iPhone 4S, iOS 5.1
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Apr 26, 2012
My Blackberry Bold 9780 will not send a text message any more.The gprs logo in the top right hand corner has changed to lower case and this seems to have stopped it working.
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Sep 20, 2011
Just recently, I have been unable to send images on my BB. I have always had this feature before and can not pin down when it stopped working. Details: 9780 6.0 bundle 1879 v6 .0. 0.448 platform 6.5.0.136 I will try and post some screen shots of the process. cannot add any screen shot for some reason.
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Jan 3, 2012
I just got Bold 9780 last week, and everything is working perfectly except SMS. I can't send or receive sms on the phone, I have called my service provider and they said nothing is wrong with my line. Is there anything I can do.
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Jul 18, 2011
I haven't had it for that long, but when I had my curve 9300 it sent pictures fine, unfortunately it got nicked so I got the bold anyway, on bbm and apps like PingChat! It won't send pictures to my friends?
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Oct 9, 2011
when roaming ppl cannot see sms send from 9780 Bold? However when in home network everything is ok.
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Oct 25, 2011
I can't seem to send pictures on my Bold 9780. I have noticed that this only started when I downloaded the upgrade for BBM.
Do I have to send my blackberry in to get fixed or can I do something from home? I've done a security wipe, but that didn't help much.
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Jan 28, 2012
ever since I wiped data from it, I haven't been able to send or receive emails on my Bold 9780. I just keep getting an error message saying sorry unable to continue your session
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Jul 29, 2011
1) I can turn on my Bluetooth. I can do pairing. I can send file using my Bold 9780 to Nokia C6. BUT, I can't receive file from Nokia C6, it always give me "unable to connect".
2) When I switch off the network but turn on my WIFI with good internet connection, I just can't log in YM messenger or MSN messenger. Is this normal?
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Jul 15, 2010
Randomly, my BB will start sending/recieving data (the rx/tx arrows constantly changing back and forth) and the entire phone will lock up. None of the buttons work, it wont respond to anything for about 2-4 mins. Then everything returns to normal. I notice it most in the facebook app or Viigo, mostly because thats when im scrolling a lot. Occasionally, the last button pressed will register after it wakes up from its coma, ie, if i press the back button when its frozen, and nothing after that, when it wakes up, it will *sometimes* register the button. I never get any messages or anything when its doing this.
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Dec 5, 2011
I cannot receive/send email after perform the security wipe and retore my back up.Below is the step I have done:
1. Perform a complete back up using Blackberry Desktop Software.
2. Perform security wipe manually on the phone via Options > Security > Security Wipe.
3. After wiped, I using Blackberry Desktop Software to restore my backed up data.
4. Starting from now, i can't send/receive emails.
I have try go to Setup > Email Accounts > click into Internet Mail Account, but it bound back to the Setup page. Then i try Message icon > Options > Email Account Management, it prompt up "Unable to open email setup application. Contact your wireless service provider" message. May I khow what happen to my blackberry?
Below is my blackberry configuration:
Vendor ID: 609
Platform: 6.6.0.212
App Version: 6.0.0.570(2534)
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Aug 21, 2011
I have this old convo with a friend then when I want to check it the bubble chat became GREEN and the messages are gone, I really dont know what happened and when I click it, it is EMPTY!
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Oct 30, 2011
I am new to Blackberry Smartphones and bought 9780, I had been using it for about 3 months, Its very new to c all the messages are in default conversation mode, I cannot able to make it into normal view too. And after which when i searched for earlier month messages i found that those are missing and I cannot able to find it else where. How to find the earlier messages, because there are some important messages in it. And I want to close this conversation style and bring it to normal style.
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Jul 14, 2012
I have a BB bold 9780 and my text messages are being automatically deleted after a certain amount of time. I don't seem to have the option to set how long my device stores messages. i.e. options --> message display and action----> days to keep message
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May 18, 2011
Whatsapp messages are taking time to receive to my 9780!Suddenly whatsapp stops notifications and back again i receive like 10 messages at a time that have been sent before but i receive them late! is it from whatsapp or something with my device?
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Apr 14, 2012
Been having general trouble with Blackberry 9780 lately, which upon re-booting I have now sorted. However, tonight have been sending and receiving texts and now a message has come up on all my texts saying this: Content Protection Is Enabled. How I might get rid of this message and get back to seeing my texts.
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Jul 24, 2010
Just recently I have had some problems sending normal text messages..The problem is when I want to send a text I go to my contacts and try to send a sms message, but instead of opening up a conversation window I get taken straight to my recieved messages... I havent had a problem replying to messages after people have texted me, its iniating the converstation thats not working.
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Oct 13, 2012
I'm using a Bold 9900 and brought it to the UK from South Africa with my South African sim card (MTN) the device is on roaming, but reception is so bad that the device is almost un usable.I have it connected to the home WI-FI here in the UK and this allows me to use my BIS. For 3 weeks while I have been here, I have been able to use BBM etc while in range of the WI-FI. Today I inserted a friends spare "3" or "Network-3" sim card to allow me to make calls easier and cheaper while I'm here, took the sim card out, put my old one back in and that's when the problem started.No BIS anymore when connected to the WI-FI on my originally "BIS" working MTN sim card.Now I have looked around the web and the only thing I have come across is something vague referring the PIN pairing itself with the network/carrier.
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Jun 27, 2010
Would you need to change the data center ph# in options, sms when you travel in order for your sms to work? here's the situation. lets imagine i take my 9700 over to europe and pop in a lets say local vodafone prepaid sim. would i have to change that # for sms to work?
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May 29, 2010
Now I have an unlocked 9700 AT&T. I am just wondering, if I am going overseas and want to use 9700 with the overseas prepaid BB service and prepaid SIM card, how do I configure my phone so I can get all functionality (BBM, emails, etc)?Right now I have an unlocked overseas 8520 that I am trying to use with AT&T service and I am having problem using AT&T BB service with 8520.
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Jul 4, 2012
only realized 5 days a go that my BBM had stopped working. I'm able to send messages and my contacts recieve them, but they stay as 'D' on my screen, but when they send a message back I do not recieve it but it says 'D' on their screen.I don't think i have changed any setting or messed with anything. I have tried delteting and reinstalling BBM but still the sane problem. Data Services are also on.
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Aug 9, 2011
I changed the sim card in my 9900 to try band find a number that was on another sim card, I reinserted my other sim card and I now cant access my phone. I get prompted with a blackberry ID log in screen, it won't accept any password I give it nor will it aallow me to change my password. After restarting it a few times I am now into my phone although can't send any messages or anything, At the top of the screen it says 'Insert SIM Card' when the sim is already in it.
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Oct 22, 2012
Ever since I upgraded my BB Bold 9900 to the new SW version (about a week ago), I haven't been able to reliably send bbm messages (they take at least a couple of hours to reach their intended destination, but I am able to receive bbm messages from contacts instantly). Also, a few times, sending email messages was significantly delayed.
The new SW version is 7.1 Bundle 1646 (v7.1.0.523, Platform 5.1.0.393).
I went to the Host Routing Table in my settings and re-clicked the "Register Now" option. Unfortunately, it didn't do anything.
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Nov 2, 2011
I cannot send or receive any bbm messages from outside USA. if i tried sending a bbm it shows that it is delivered, but nothing more than that. i have contacted T mobile and they refreshed my account, but it's my phone and not the network because i tried another simcard (but still same problem ). This problem started 4 days ago, but before that the phone was working perfectly,
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