BB Bold 9700 :: Freezes When Send/recieve Data
Jul 15, 2010
Randomly, my BB will start sending/recieving data (the rx/tx arrows constantly changing back and forth) and the entire phone will lock up. None of the buttons work, it wont respond to anything for about 2-4 mins. Then everything returns to normal. I notice it most in the facebook app or Viigo, mostly because thats when im scrolling a lot. Occasionally, the last button pressed will register after it wakes up from its coma, ie, if i press the back button when its frozen, and nothing after that, when it wakes up, it will *sometimes* register the button. I never get any messages or anything when its doing this.
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Sep 5, 2010
for the entire time I have had AT&T I have been unable to send MMS messages. I've called AT&T and they've assured me that my MMS is set up correctly on their end. They even cancelled my plan and re set up my account multiple times. I use a 9700 now and previously had an unlocked storm that was unable to send or recieve MMS as well. I've tried swapping my SIM and my bold multiple times and no matter what, I receive the same errors. When I attempt to send an MMS (wether its just text, audio or pictures) I recieve the error message "failed to send message". When I recieve a MMS I recieve the message "go to viewmymessages.com to view this message" I can then pull the message up but its sorta a pain to constantly view my mms messages that way. Anyone got any ideas?
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Aug 4, 2010
Brand new Bold 2 9700 is working great and has been updated BUT... It will not send or recieve SMS or MMS.
When I attempt to send something, I get the check mark beside the message confirming it was sent, but they are not being delivered and I am no receiving messages.
Which settings do I need to check? I know it has the latest software. I updated it today.
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Apr 27, 2010
BB 9700 i cannot receive texts but i can send them BBM works fine , was on the phone with T-Mob for almost 3 hours their stumped , they wrote up a trouble ticket 72 hours will be up tonight ,they say engineering is working on it.This is my third 9700 since it was released in November this has been going on for almost a week and a half
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Sep 9, 2010
I have a bb bold 9700 and I am NOT receiving pictures thru text (mms). I can send them but to receive them. Do I need to change the settings somewhere?
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Jun 23, 2010
I just recently became unable to recieve SMS messages on my phone this morning. I have not changed any settings on the device what so ever. It just randomly stopped working and is the only thing not working.
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Jun 6, 2010
I have an htc that is unlocked from tmobile to att but Im not able to recieve or send mms. Is there something I can do to fix the problem??
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May 13, 2010
Apparently my device is set to automatically send out read mail receipts. Can I change that option to never send them out? On the old thread it sounded like I have no choice, but that was re: a different type of BB. If anyone knows how to even get into my options to look I'd appreciate it. I've read how other people are getting there - going from the main menu to email settings/options/advanced settings, etc, but I can't find all the "options" I need.
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Mar 29, 2012
i have had my phone for about a year and a half and recently just upgraded to the iphone 4, i gave the iphone 3gs to my mum to use and suddenly when ever she makes a call or recieves a call the phone wont go back meaning she keeping pushing buttons such as mute etc. i was wondering if there was anyting i can do?
Info:
iPhone 3GS, iOS 5.1
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Jan 17, 2010
i have a samsung blast that i had with tmobile but now my mom is using it and she cant send or recieve pictures. i know i have to change to browser and or mms settings but dont know the codes to open up their menus.
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Oct 17, 2011
I've got a blackberry 9780 and it won't send text messages overseas. Even when I receive an overseas sms and I want to reply, when I click on the SEND button, my phone will freeze and I will have to restart my phone and once it restarts this message will always come << uncaught exception: Application net_rim_bb_messaging_app(145) is not responding; process terminated >>. What does that mean? The phone is originally from telus but I unlocked it and now am with koodo and the monthly plan I took with koodo allows me to send unlimited overseas text messages, so now its like am paying for a service I cant use! I called koodo and they said there system works perfectly.
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Apr 27, 2012
Problem adding new contacts? When I go to my contacts book - to "new contact" and click to add -- nothing happens - it's as if I didn't click it - or else it freezes up and I have to do a hard reboot. Same thing if I go to the call log and click to "add to contacts" -- nothing happens. Blackberry Bold 9700.
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Nov 9, 2012
Can't seem to revert to OS 5 coz my desktop software (fully up to date) can't seem to connect to the device. The USB connection worked perfectly 10 minutes ago before I upgraded to 6. My problem is that I can't use the trackpad to click accept on the licence agreement, the trackpad seems dead itself, can't scroll or anything and the agreement is on the screen all the time..
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Jul 15, 2010
So yesterday my phone got cut off (forgot to make a payment. Sue me). I called ATT, made the payment and got the phone up and running. Problem was, my blackberry browser, ubertwitter and Facebook didn't work. But for some reason my opera mini did work. I called ATT and they did whatever it is they do and my phone worked again. This morning my phone froze. It stayed on the main screen and didn't do anything else. I did a battery pull and got the same thing. Now I can't even do a wipe because the phone stops responding when it gets to the main screen and my desktop manager doesn't recognize the phone when I plug it in. Can anyone help? I'm starting to wish I had just bought a damned iPhone.
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Jul 1, 2010
I did a forum search for my problem, and couldn't find an answer for my specific issue, which is this:My AT&T 9700 worked great until about a month ago, when it started to freeze while I was text messaging. Looking through the forums here, I noticed that it was happening when I had large numbers of saved texts, and I started deleting the threaded messages so that I was never over about 20-25 texts per person. That solved the problem for 2 weeks.Last week, I started deleting all text messages beyond 15 texts, total, and still I have the issue. I just had the phone freeze and refuse to allow me into the threaded portion of the text after just 3 texts (2 from my wife and 1 from me)!Does anyone else have this problem? I have done the following as well, in order:
Battery pull
Factory reset, no additional applications
Upgraded to the latest AT&T approved OS (5.0.0.602?)
Battery pull
Factory reset, no additional applications
Each time, the problem has recurred. I never have less than 105MB of application memory available.
I run my practice via email and text messages when I am (frequently) out of the office, so this is becoming a critical issue for me. Ideas?
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Nov 17, 2011
I have a Bold 9700 upgraded to OS 6 about 1 year ago, in the last 2 - 3 months my phone seems to freeze constantly and the only way to stop it is to pull the battery. Another issue I'm having is that I get an "application memory low" message about twice to three times a day asking me to delete applications, I am now down to two applications on my phone....a banking app and a music app....and I'm still getting the message.
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May 6, 2010
So my 9700 today decides to act up. And now on re-boot/battery pull the progress bar on the black 'BlackBerry" boot up screen freezes at ~ 60% complete...UGH!!! HELP!!!!ATT US stock OS...
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Apr 14, 2012
My old bold 9700 OS 5 phone just died and I have a backup IPD file. My question is I just bought a 9780 phone with OS 6, will i be able to restore my data without any issues or losing data?
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Mar 8, 2010
I've been having issues with my bb, while bbming and listening to music via the media player, minutes and even sometimes seconds after putting a song on my BB freezes up and reboots itself. I searched the forums for the exact same issue and didn't come across a thread. If anyone has any ideas or possibly a link to the solution feel free to toss err in.
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Jan 10, 2010
I have a bold on three uk, love the fone hate the network!Can some1 help, when I select the 3G signal ppl can not call my phone! It goes straight to my answer fone, even if they r sat next to me!When I try n call out it jus says call failed! Also there is a 45+min delay in my texts coming n going.Three deny there is anything wrong with there network or the fone! So why am I paying a monthly fee for a service I'm not receiving!I have tried ALL official OS updates and the leaked .411 but still have these problems
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Jun 8, 2010
I need help with my blackberry bold it wont recieve the host routing table i tried 2 different sim cards and also upgraded firmware any suggestion's would be helpful
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Oct 22, 2011
I have problem sending or receiving both videos and songs. At first it starts going but it takes a very long time to reach half way then it stops and says expires.
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Oct 26, 2011
i have been tried to send out sms but it keeps saying RETRIES EXCEEDED. I dont know if this is the carrier's problem or the phone problem.P.S. I have At&t. BBm works fine, i can call out and receive calls. But it just doesnt send out the sms. I tried to rebot it and other things but it still doesnt work.
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Jul 2, 2010
A few times I've had the send/receive data arrows show up in the corner except the arrow is only one sided (pointing upward). Anyways I was just wondering what it could mean cuz the arrow stays there for hours and nothing comes in like an sms, mms, phone call, etc. I've done battery pulls to get rid of the arrow.
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Mar 3, 2010
I can send MMS fine when it's a picture i take from the camera but if i save a picture from the web, either with opera mini or native web browser and attach it to a MMS, i can't send it. I don't even get an error, the msg just stays open with sending. I try again with a picture i took a few days ago and it goes through, i try a different picture i downloaded from the web and it's a no go.......
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Aug 24, 2010
Can anyone tell me if I can send MMS’s while I am roaming and have data roaming switched off?I can send MMS’s on iphones/Nokia’s while Dataroaming is switched off, but can’t seem to do it with the 9700
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Jan 22, 2010
I have an issue where I can't send sms to different contacts. When I choose Compose sms, then choose a contact or type in a number, the chat window always appear with the same contact. And I don't seem to be able to send txts to any other one..I tryied a soft and a hard reset with no effect.
OS: v5.0,.0.423 (platform 5.1.0.116)
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Sep 11, 2010
Living 5 mins. away from RIM in Waterloo I got myself a BB Bold 9700 2 weeks ago. Dataplan and everything from Rogers. Much to my aggravation I'm unable to send photos via MMS - I'm sure I'm doing it right as I followed the instructions while on the phone w. the IT BB specialist at the University of Waterloo. I was able to send a photo to her but to nobody else which includes a BB user neighbour, my son on Telus in Vancouver, a friend w. a Bell plan on a Palm. What gives? I could send a photo lickety split on my previous Motorola and I didn't even have a data plan. I'm sooooo frustrated. I tried to send the MMS with the photo in the "small" picture setting.
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Jan 17, 2012
I have a bold 9700 and it wont receive sms messages. However I can make calls and use the internet still. I can send sms messages aswell but it doesn't actually show as sent it just stays in the typing box at the bottom of the message.I know the messages are sending and be received because i sent a message to a work friend and he received it fine. He then replied and the message was shown as sent but i still have not received it.I have tried the battery reboot twice and still nothing. However when the phone restarts and verifys the security this message comes up:Uncaught exception: Index 10>= 10
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Apr 11, 2010
My blackberry bold 9700 cannot send SMS to any number, it can only receive SMS. Email and other online services are working well. I have checked the message center and it's correct. This problem started 3 days ago. Before that, SMS is working fine. I haven't done anything special 3 days ago, and really clueless about this. Early this day, I tried to put my sim card to other phone, and it can send SMS. Put it back to my bb 9700 and this problem started again.
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Oct 17, 2011
I am unable to send MMS on my Bold 9700, using v6. I have the service books on the device, and resending Service books, or registering on the HRT makes no difference either.
Wipes make no difference, neither does upgrading/un-downloading the software.
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