BB Bold 9700 :: Not Able To Send Photos Via MMS
Sep 11, 2010
Living 5 mins. away from RIM in Waterloo I got myself a BB Bold 9700 2 weeks ago. Dataplan and everything from Rogers. Much to my aggravation I'm unable to send photos via MMS - I'm sure I'm doing it right as I followed the instructions while on the phone w. the IT BB specialist at the University of Waterloo. I was able to send a photo to her but to nobody else which includes a BB user neighbour, my son on Telus in Vancouver, a friend w. a Bell plan on a Palm. What gives? I could send a photo lickety split on my previous Motorola and I didn't even have a data plan. I'm sooooo frustrated. I tried to send the MMS with the photo in the "small" picture setting.
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May 13, 2010
Apparently my device is set to automatically send out read mail receipts. Can I change that option to never send them out? On the old thread it sounded like I have no choice, but that was re: a different type of BB. If anyone knows how to even get into my options to look I'd appreciate it. I've read how other people are getting there - going from the main menu to email settings/options/advanced settings, etc, but I can't find all the "options" I need.
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Jun 23, 2010
I selected hidden in the properties of photos & now I can't seem to retrieve them. I've checked the folder they were in & there isn't the option to show hidden.Can anyone advise me how to get my photos back?
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Jul 19, 2011
I have a blackberry bold 9700, which was given to me last week by my uncle. I unlocked it and added an orange simcard, without paying for email (however next month I will have bbm)The software version is 5.0.0.351. My problem is that there is not an option to send photos via text, there is bluetooth, flickr and email, but not over text. This is a real pain, especially coupled with the fact that i cannot receive photos either, for some reason, multiple people have tried! Is there anything that could be wrong with how I have set the blackberry up? I don't have OS 6 because I haven't paid for the blackberry service, however I would hope that I would still be able to send and receive photos on the earlier software.
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Aug 17, 2011
I am unable to send photos to BBM contacts. Whenever I select a photo and the BBM contact, it does not allow me to move the cursor to Send and remain on Cancel.
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Oct 26, 2011
i have been tried to send out sms but it keeps saying RETRIES EXCEEDED. I dont know if this is the carrier's problem or the phone problem.P.S. I have At&t. BBm works fine, i can call out and receive calls. But it just doesnt send out the sms. I tried to rebot it and other things but it still doesnt work.
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Feb 21, 2010
I'm a Blackberry newbie.My family just took a great vacation to Disney and I used my BB Bold 9700 to take some fantastic photos. My question is: Is it possible to transfer those photos to my PC somehow? If so, can you please share the secret with me? I can't figure it out.
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Mar 3, 2010
I can send MMS fine when it's a picture i take from the camera but if i save a picture from the web, either with opera mini or native web browser and attach it to a MMS, i can't send it. I don't even get an error, the msg just stays open with sending. I try again with a picture i took a few days ago and it goes through, i try a different picture i downloaded from the web and it's a no go.......
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Aug 24, 2010
Can anyone tell me if I can send MMS’s while I am roaming and have data roaming switched off?I can send MMS’s on iphones/Nokia’s while Dataroaming is switched off, but can’t seem to do it with the 9700
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Jan 22, 2010
I have an issue where I can't send sms to different contacts. When I choose Compose sms, then choose a contact or type in a number, the chat window always appear with the same contact. And I don't seem to be able to send txts to any other one..I tryied a soft and a hard reset with no effect.
OS: v5.0,.0.423 (platform 5.1.0.116)
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Jan 17, 2012
I have a bold 9700 and it wont receive sms messages. However I can make calls and use the internet still. I can send sms messages aswell but it doesn't actually show as sent it just stays in the typing box at the bottom of the message.I know the messages are sending and be received because i sent a message to a work friend and he received it fine. He then replied and the message was shown as sent but i still have not received it.I have tried the battery reboot twice and still nothing. However when the phone restarts and verifys the security this message comes up:Uncaught exception: Index 10>= 10
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Apr 11, 2010
My blackberry bold 9700 cannot send SMS to any number, it can only receive SMS. Email and other online services are working well. I have checked the message center and it's correct. This problem started 3 days ago. Before that, SMS is working fine. I haven't done anything special 3 days ago, and really clueless about this. Early this day, I tried to put my sim card to other phone, and it can send SMS. Put it back to my bb 9700 and this problem started again.
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Oct 17, 2011
I am unable to send MMS on my Bold 9700, using v6. I have the service books on the device, and resending Service books, or registering on the HRT makes no difference either.
Wipes make no difference, neither does upgrading/un-downloading the software.
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Jan 28, 2010
i've had my 9700 for a few days now, but the screen continues to amaze me. it's really down to the super high pixel density - but everything just looks amazing on it!!! i converted a few dvd's to h.264 format to watch on it, and even these regular dvd's look like hd on this little thing!!! i'm just amazed... photos from website look so vivid! and i've had iphones since 07 (a 2g, then a 3gs), and nexus one for a couple weeks (returned it - too many issues). i will say the 9700 screen, despite being small, still looks better than the famed oled nexus screen... if a bold style screen gets released by rim in oled/amoled version... watch out!!! now, if only there was a way to get high quality Internet vids to show up on it (rather than the horrendously jaggedy low res versions...)
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Mar 30, 2010
I'm trying to transfer photos from my Blackberry Bold to my Mac Book.I see threads about doing this for Curves and Pearls, but not Bolds.Is there anyone out there who has a sequential, step by step about how to do this? It seems like the Media Sync I downloaded is just in fact part of the Desktop Manager, which doesn't have anything on the interface about transferring photos (just music).This device takes such great pictures I'd love to see them on my computer
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Jan 11, 2010
I'm unable to delete photos in my "Pictures" whether it's under "All pictures" or "Picture Folders". I hit the menu key, and there is no "delete" option to select. I used to be able to delete, but now am unable to. Did batt. pull already and restart. Same problem. The only way I can now delete photos is through manager via a computer.Anyone else having this problem or know a solution?
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Jul 27, 2010
I have had my first ever Blackberry for a few weeks now and am hooked on BB's for life. The only problem I have with my Bold 9700 is this; I have 2 email address sert up on my BB. I receive emails that are sent and can reply to emails that I receive. I can add an email address and type out the email but there is no send option. I have tried everything to see if I can alter this but no luck. Any advice anyone?
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Sep 5, 2010
for the entire time I have had AT&T I have been unable to send MMS messages. I've called AT&T and they've assured me that my MMS is set up correctly on their end. They even cancelled my plan and re set up my account multiple times. I use a 9700 now and previously had an unlocked storm that was unable to send or recieve MMS as well. I've tried swapping my SIM and my bold multiple times and no matter what, I receive the same errors. When I attempt to send an MMS (wether its just text, audio or pictures) I recieve the error message "failed to send message". When I recieve a MMS I recieve the message "go to viewmymessages.com to view this message" I can then pull the message up but its sorta a pain to constantly view my mms messages that way. Anyone got any ideas?
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Jan 3, 2010
I have been trying to get gmail working off & on for about a month now. I have had a gmail account for as far back as I can remember. I have set it up on my 9700 and received the "congrats" email from the bb service, but never receive emails.
Created a NEW gmail account, and have tested from my hotmail account (which IS receiving and sending fine on my BB). Still not receiving gmail on device. Called T-Mob, spoke to rep and BB supprt rep. I recieved 2 or 3 emails that night (couple of weeks ago). Nothing since.
Can:
Send an email to hotmail account and gmail accounts from my BB (using a gmail account to send) and I receive them on my computer. I recieve the hotmail email on my BB, but not the gmail. No matter what I do, I can't seem to receive gmail on my BB.
I have:
•Resent the Service Books from both the Handheld and my PC (A few times)
•Registered a few times through the Host Table and got the registrering email
•Checked to ensure no filters interfering on my provider setup and made sure that it is set to "forward to device"
•Deleted the Gmail Account and set it up again - same issue
•Set up a hotmail account, which works fine.
•Confirmed Gmail settings (on gmail site). POP is enabled (recent)as well as IMAP
•Checked Firewall settings
•Rebooted my Blackberry by pulling the battery after most of the events above
I'm an IT Support Specialist, but just can't seem to figure out what the problem is. I am new to BB and new to the community, and I feel like this is just beyond my periferal vision.
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Jun 20, 2010
I made a video clip of my blackberry bold 9700 phone but there's no mms send button it only show through yahoo messenger or through email but no mms send button like my nokia phone or other phones but not on blackberry what's up with
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Mar 18, 2010
I have a colleague who has sporadic problems with his blackberry. It seems he can not receive emails but can send as he wishes. This is more of an intermittent problem but can sometimes take days to resolve, usually resolving itself.
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Apr 11, 2010
My blackberry bold 9700 cannot send SMS to any number, it can only receive SMS. Email and other online services are working well. I have checked the message center and it's correct. This problem started 3 days ago. Before that, SMS is working fine. I haven't done anything special 3 days ago, and really clueless about this. Early this day, I tried to put my sim card to other phone, and it can send SMS. Put it back to my bb 9700 and this problem started again. Any solution for this problem guys? I'm using OS 5.0.0.442
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May 3, 2012
tell me if Blackberry Messenger is down? I have been unable to send messages for the last 24 hours from my blackberry bold 9700.
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May 27, 2012
ive got a bold 9700 and have been using it with no problems then all of a sudden i cant receive or send texes or make or receive calls...
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Jan 20, 2010
What is the optimum size I should save my photos for viewing on my 9700?(not the photos taken by the blackberry)
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Aug 24, 2010
New BB user here and love it. How can I upload photos from my computer to my BB?
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May 23, 2010
I used to be able to use the trackpad for zooming when taking pictures or recording videos. This has suddenly stopped and I cannot figure out why.
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Mar 23, 2012
My photos and some videos have colored lines through them. Sometimes I only get half the photo. I have pulled the battery and reset the device many many times but nothing changes. I have attached an example photo.
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Jul 15, 2010
Randomly, my BB will start sending/recieving data (the rx/tx arrows constantly changing back and forth) and the entire phone will lock up. None of the buttons work, it wont respond to anything for about 2-4 mins. Then everything returns to normal. I notice it most in the facebook app or Viigo, mostly because thats when im scrolling a lot. Occasionally, the last button pressed will register after it wakes up from its coma, ie, if i press the back button when its frozen, and nothing after that, when it wakes up, it will *sometimes* register the button. I never get any messages or anything when its doing this.
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Jan 24, 2010
My blackberry bold 9700 wont send text messages.
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Aug 4, 2010
Brand new Bold 2 9700 is working great and has been updated BUT... It will not send or recieve SMS or MMS.
When I attempt to send something, I get the check mark beside the message confirming it was sent, but they are not being delivered and I am no receiving messages.
Which settings do I need to check? I know it has the latest software. I updated it today.
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