BB Bold 9700 :: Gmail-Can Send But NOT Receive
Jan 3, 2010
I have been trying to get gmail working off & on for about a month now. I have had a gmail account for as far back as I can remember. I have set it up on my 9700 and received the "congrats" email from the bb service, but never receive emails.
Created a NEW gmail account, and have tested from my hotmail account (which IS receiving and sending fine on my BB). Still not receiving gmail on device. Called T-Mob, spoke to rep and BB supprt rep. I recieved 2 or 3 emails that night (couple of weeks ago). Nothing since.
Can:
Send an email to hotmail account and gmail accounts from my BB (using a gmail account to send) and I receive them on my computer. I recieve the hotmail email on my BB, but not the gmail. No matter what I do, I can't seem to receive gmail on my BB.
I have:
•Resent the Service Books from both the Handheld and my PC (A few times)
•Registered a few times through the Host Table and got the registrering email
•Checked to ensure no filters interfering on my provider setup and made sure that it is set to "forward to device"
•Deleted the Gmail Account and set it up again - same issue
•Set up a hotmail account, which works fine.
•Confirmed Gmail settings (on gmail site). POP is enabled (recent)as well as IMAP
•Checked Firewall settings
•Rebooted my Blackberry by pulling the battery after most of the events above
I'm an IT Support Specialist, but just can't seem to figure out what the problem is. I am new to BB and new to the community, and I feel like this is just beyond my periferal vision.
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Jun 21, 2010
i updated my phone last week,and ever since then i do not receive any gmail anymore.i did the batt pull thing. i also deleted the gmail app from my phone and reinstalled it but still no email.can anyone help me.funny thing is i hear a sound for the email but not email in my boxes?
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Apr 11, 2010
My blackberry bold 9700 cannot send SMS to any number, it can only receive SMS. Email and other online services are working well. I have checked the message center and it's correct. This problem started 3 days ago. Before that, SMS is working fine. I haven't done anything special 3 days ago, and really clueless about this. Early this day, I tried to put my sim card to other phone, and it can send SMS. Put it back to my bb 9700 and this problem started again.
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Apr 11, 2010
My blackberry bold 9700 cannot send SMS to any number, it can only receive SMS. Email and other online services are working well. I have checked the message center and it's correct. This problem started 3 days ago. Before that, SMS is working fine. I haven't done anything special 3 days ago, and really clueless about this. Early this day, I tried to put my sim card to other phone, and it can send SMS. Put it back to my bb 9700 and this problem started again. Any solution for this problem guys? I'm using OS 5.0.0.442
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May 27, 2012
ive got a bold 9700 and have been using it with no problems then all of a sudden i cant receive or send texes or make or receive calls...
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Jan 29, 2010
My blackberry suddenly forbid me to make, receive calls and send, receive sms. I've tried several way to fix this includeing
-batt pull
-batt pull + remove sim card
-update FW .423>.442
-wiped and relode FW (.442)
-resend service book
-re-register host routing table
Then I look at manage connections>Services status and it says, Mobile Voice status: not available connection: not connected. put my sim card into another phone (nokia) it could make, reseive call and sms so it shouldn't be sim card problem. Other services are working fine, BBM, email and facebook.
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Dec 21, 2011
Since I updated my OS and had to re add all my emails only one certain email I cannot send off, I receive all email but cannot reply back to people. I have a Bold 9700.
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Apr 29, 2010
9700 (got it in november, right after launch) i am running .442 OS (crappy, need to update it) and my PC is on windows 7 ultimate 32 bit. for a while now, when i connect my BB via USB, the PC recognizes it, and i can modify the files on my SD card as much as i want, for as long as i want.BUT if i try to do anythign with DM (backup, load new OS, etc.) it will communicate for a few seconds (generally less than 30) and then stop. the DM still says it is trying to communicate, and my BB shows that it is connected to the DM, but with no send/receive arrows. after a WHILE, it times out.charges fine via USB, SD card works fine via USB. as far as i can see, all of the pins are there.i have tried a few different computers with the same result. this an OS bug? what should i do? i can probly get it to communicate enough for a bare-bones backup of contacts/etc., and then wipe/reload, but im afraid that if i try that, it may hang up yet again and leave me w/o a phone!any ideas? i REALLY need to get rid of this crap OS w/ crap battery life, that keeps giving me 523 errors.
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Sep 16, 2010
I have a blackberry bold 9700 i have a problem where i cant recieve or make calls or send & recieve text.. it comes up with signal and my mobile network - vodafone! i dont know what to do!
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Jul 14, 2010
So I just recently upgraded from the curve 8310 to the new bold 9700 on att literally two days ago and i love it! But one problem i'am having trouble with sending and receiving text messages. I have called att customer care numerous times and powered cycled my phone as many times as I can count but still nothing, I have also checked to see if the "service center" number is correct and it is, I still have no clue what it could be. When i send an sms text message and scroll up to the message it says "sent" and the date and time but i ask the recipient if he/she has received the text but still nothing.
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Sep 3, 2010
My 4 month old Blackberry Bold 9700 bought through Bell Mobility stopped working 2-3 weeks ago; was unable to send/receive calls or text even with the signal strength indicator showing full strength and the 3G symbol showing. Returned the phone to Bell Mobility for repairs and the phone was returned after about 2 weeks, but still not working. We could not find any scratch at all on the glass that covers the LCD display, and phone does not work, so have to wonder if they looked at the right phone. I Called the Bell Mobility service center, and they had the tech at the store reload the software again, third time this was done, still not working. Also reloading software on my phone apparently takes much longer than normal, about one hour.
Tech support at Bell finally told me the phone was not fixable, and gave me a ticket number to get a replacement phone through the Bell Mobility premium plan warranty I had purchased. Called thinking I would finally get a phone that works, but the insurance company that deals with the Bell Mobility warranty said that because the phone is under the one year manufacturers warranty they would not cover it, and it would cost me $150 if they were to replace the phone.
The customer service lady would not tell me what revisit¯ means, but it seems to mean I will not be getting a working Blackberry any time soon. RIM also does not seem to offer or honor a warranty? I find it hard to believe that RIM offers no customer support or warranty on their Blackberry products, but could not find any information on a warranty in the booklets that came with the phone. Either way, the service rep at RIM told me they do not offer warranty repair services for their products and I would have to deal with the company that sold me the phone, Bell Mobility. These Blackberry phones are not cheap, so I cant really afford to buy a few of them for back up.
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Sep 16, 2010
I'm having two issues with texting on my Blackberry Bold 9700.
1-I can't send or receive texts from certain contacts (right now it only seems to be from my boyfriend, we're both on At&t).
2-My text threads lock-up. A new text comes in, but I can't actually open the message. I can open all the previous messages, but any message at the top won't open.
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Apr 19, 2012
Im having trouble sending/receiving invitation in my iPhone cal. I notice it only seems to do this with gmail accts. I read some old posts on this being a problem with iCloud and gmail addresses for apple ID. Trying to see if there is a more updated fix before contacting Apple?
Info:
iPhone 4S, iOS 5.1
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Jul 27, 2010
1. I got some serious problem here, I am using my home connection through wifi and my N900 is able to receive email from gmail but unable to send out. I checked the configuration through gmail website and it is correct for sure!
2. I tried to share photo using the share via facebook plugin or pixelpipe plugin, I get transfer error! I've no idea why. But I could use my wifi to validate facebook and pixelpipe account without any problem.
What I suspect is the outgoing connection issue. In fact I am using my laptop on the same wifi connection without any issue at all. What can I do on my N900 to fix this problem?I can use 3G to send out email and upload pictures to facebook but I can't do it via wifi!
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Apr 19, 2010
I have an issue with my Gmail. I recently updated to 5.0.0.328. I can receive emails just fine. However, I can only send emails to contacts with a saved email address or reply to emails that have come to my inbox. for example, I receive an email from a friend, I can reply just fine. If I type that email in the "To" field, the envelope icon to send the message is grayed out. I resent service books, per another thread, but to no avail.
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Mar 29, 2012
have gmail and yahoo on my Iphone - for the last week, unable to send/receive mail. not working. tried refreshing update. still not working - thoughts?
Info:
iPhone 4S
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Feb 2, 2010
I don't know if my thread title makes sense but basically what I would like to know is what are the advantages of downloading the Gmail app vs just setting up a Gmail account through my BIS (Email Settings/Add Account)? My main objective here is wireless contacts sync. I have read a lot of negative feedback regarding Gmail on a BlackBerry but I will not really even be using this for email all to often, although I will from time to time.
What I have done is just added my new Gmail account through the native BlackBerry email setup and then downloaded Google Sync. I downloaded the Gmail app but I didn't really like the UI and I like to have all 3 of my email accounts go into the same folder.
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May 13, 2010
Apparently my device is set to automatically send out read mail receipts. Can I change that option to never send them out? On the old thread it sounded like I have no choice, but that was re: a different type of BB. If anyone knows how to even get into my options to look I'd appreciate it. I've read how other people are getting there - going from the main menu to email settings/options/advanced settings, etc, but I can't find all the "options" I need.
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Oct 22, 2010
I have had my Blackberry 9700 since July 2010 with no problem until this past week it has stopped making and receiving phone calls and I can't send or receive SMS. When I try to make a call, it instantly comes up with "Call Failed". I have talked to my carrier (o2) and they too cannot come up with a fix, there is no issue from there part as the sim card works fine on another phone. Strange thing is I can still use the internet on 3G, send and receive emails and my BBM works.
In Manage Connections >> Services Status, it says:
Status: not available
Connection: not connected
Blackberry internet service:
Connection: Mobile network
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Jun 7, 2012
1. I cannot receive ringtones or picture message through Bluetooth and can't receive either.
2. My blackberry messenger Pin cannot connect to other blackberry user.
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Mar 30, 2010
So is there a solution about Facebook?i dont receive notifications or anything...is this fixed somehow?
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Feb 11, 2010
I'm a brand new BlackBerry user! Got my first ever BlackBerry on Tuesday - and I'm loving it! The 9700 is a beautiful little thing.
But, how do I sign out of Gmail? I'm not sure if staying signed in will abuse my data usage (unlimited with Vodafone, but due to their fair use policy - it's technically 500MB).
I'm just using the 'built in' email tool to get my emails, not sure if there's a dedicated app I should be using, or even if this is considered an app... I know very little about BlackBerry's!
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Dec 12, 2011
I am trying to setup my gmail account on my BB 9700 Bold, but keep getting the message that the gmail account or password is incorrect and won't give me any other options.I updated the phone to OS6 and it still won't accept the gmail account.Also received the "Enhanced Google Mail plug-in for Blackberry smartphones" - but that also stops at the same place.I have another webmail account [URL] that I've always used previously (and it works), but want to change from that email account (which is very spammed out) to my gmail account. Must I delete that account first before adding my gmail account? I haven't done so in case I lose that account and not be able to reinstate it.
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Apr 16, 2012
i'm using BB Bold 9780 having 6.0 Bundle 863. I'm not able to send or recieve MMS. whenever i send MMS it gives Red "X" sign. have spoken to customer care of service provider
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Nov 22, 2012
I can't send or receive mms, I've tried resetting, taking the battery out for 20-30 seconds. I've turned off encrypt.
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Jan 6, 2010
i have 5.0.0.405 installed on my 9700.i added my gmail account using the email setup on the phone. whenever i get a new email to my gmail account, the notification icon doesn't have the red star on the yellow envelope. i don't get this behavior with my hotmail account. anyone know what is going on?
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Jan 20, 2010
I recently upgraded then downgraded os's and now my email icons are all plain. Usually aol or yahoo icons would show. Also, my 2 gmail account icons I cant seem to get into. I click on them and it just freezes. What am I doing wrong. Even my blackberry messenger contact pictures look blank.
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Jan 29, 2010
just switched over from an IPhone 3G to a Bold 9700 and I'm loving it so far. Besides the SMS bug, the only thing that has bothered me is that my Gmail isn't receiving emails. I made sure I set up my account correctly and I even received a confirmation email, but two days after that and I have not received a single email. I have signed into Gmail from my computer and had multiple emails that my Bold never received. Any ideas what the problem might be?
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Jan 18, 2010
i just upgraded my Storm to the Bold 9700 a couple days ago. When setting up gmail through the "personal email setup" icon on the 9700, I add gmail successfully. My problems are below:
1. Sent messages from my gmail account on the computer, do not show up on my BB. I found that gmail made the fix to not have them appear in your inbox as new messages, but the sent messages don't even show up with a check mark. I made sure the "Hide Sent messages" option is set to "No" but this didn't fix the problem. Is there any way I can at least view the sent messages with a check mark next to them on my BB?
2. While trying to test out different scenarios, I found that email I send to myself on gmail don't show up on my BB. Is there any way to turn this back on?
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Jan 18, 2010
how can i set emails to only go to my gmail folder, instead of to both Messages and Gmail, im only getting the notifications for the "Messages" folder, but it's cluttered. I read something about Message List Options, but i cant find it anywhere. any ideas?
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Jan 9, 2010
I really hate to do this but I have looked around for way too long trying to find the answer to this. If you can point me in the right direction I would be grateful. I just switched today from the iPhone to the 9700 Bold and I can't figure out how to configure my Gmail to come through.
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