BB Bold 9700 :: Gmail-Can Send But NOT Receive

Jan 3, 2010

I have been trying to get gmail working off & on for about a month now. I have had a gmail account for as far back as I can remember. I have set it up on my 9700 and received the "congrats" email from the bb service, but never receive emails.

Created a NEW gmail account, and have tested from my hotmail account (which IS receiving and sending fine on my BB). Still not receiving gmail on device. Called T-Mob, spoke to rep and BB supprt rep. I recieved 2 or 3 emails that night (couple of weeks ago). Nothing since.

Can:
Send an email to hotmail account and gmail accounts from my BB (using a gmail account to send) and I receive them on my computer. I recieve the hotmail email on my BB, but not the gmail. No matter what I do, I can't seem to receive gmail on my BB.

I have:
•Resent the Service Books from both the Handheld and my PC (A few times)

•Registered a few times through the Host Table and got the registrering email

•Checked to ensure no filters interfering on my provider setup and made sure that it is set to "forward to device"

•Deleted the Gmail Account and set it up again - same issue

•Set up a hotmail account, which works fine.

•Confirmed Gmail settings (on gmail site). POP is enabled (recent)as well as IMAP

•Checked Firewall settings

•Rebooted my Blackberry by pulling the battery after most of the events above

I'm an IT Support Specialist, but just can't seem to figure out what the problem is. I am new to BB and new to the community, and I feel like this is just beyond my periferal vision.

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BB Bold 9700 :: Do Not Receive Any Gmail

Jun 21, 2010

i updated my phone last week,and ever since then i do not receive any gmail anymore.i did the batt pull thing. i also deleted the gmail app from my phone and reinstalled it but still no email.can anyone help me.funny thing is i hear a sound for the email but not email in my boxes?

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Apr 11, 2010

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Apr 11, 2010

My blackberry bold 9700 cannot send SMS to any number, it can only receive SMS. Email and other online services are working well. I have checked the message center and it's correct. This problem started 3 days ago. Before that, SMS is working fine. I haven't done anything special 3 days ago, and really clueless about this. Early this day, I tried to put my sim card to other phone, and it can send SMS. Put it back to my bb 9700 and this problem started again. Any solution for this problem guys? I'm using OS 5.0.0.442

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May 27, 2012

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Jan 29, 2010

My blackberry suddenly forbid me to make, receive calls and send, receive sms. I've tried several way to fix this includeing
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Then I look at manage connections>Services status and it says, Mobile Voice status: not available connection: not connected. put my sim card into another phone (nokia) it could make, reseive call and sms so it shouldn't be sim card problem. Other services are working fine, BBM, email and facebook.

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Dec 21, 2011

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Apr 29, 2010

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Sep 16, 2010

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Jul 14, 2010

So I just recently upgraded from the curve 8310 to the new bold 9700 on att literally two days ago and i love it! But one problem i'am having trouble with sending and receiving text messages. I have called att customer care numerous times and powered cycled my phone as many times as I can count but still nothing, I have also checked to see if the "service center" number is correct and it is, I still have no clue what it could be. When i send an sms text message and scroll up to the message it says "sent" and the date and time but i ask the recipient if he/she has received the text but still nothing.

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Sep 3, 2010

My 4 month old Blackberry Bold 9700 bought through Bell Mobility stopped working 2-3 weeks ago; was unable to send/receive calls or text even with the signal strength indicator showing full strength and the 3G symbol showing. Returned the phone to Bell Mobility for repairs and the phone was returned after about 2 weeks, but still not working. We could not find any scratch at all on the glass that covers the LCD display, and phone does not work, so have to wonder if they looked at the right phone. I Called the Bell Mobility service center, and they had the tech at the store reload the software again, third time this was done, still not working. Also reloading software on my phone apparently takes much longer than normal, about one hour.

Tech support at Bell finally told me the phone was not fixable, and gave me a ticket number to get a replacement phone through the Bell Mobility premium plan warranty I had purchased. Called thinking I would finally get a phone that works, but the insurance company that deals with the Bell Mobility warranty said that because the phone is under the one year manufacturers warranty they would not cover it, and it would cost me $150 if they were to replace the phone.

The customer service lady would not tell me what revisit¯ means, but it seems to mean I will not be getting a working Blackberry any time soon. RIM also does not seem to offer or honor a warranty? I find it hard to believe that RIM offers no customer support or warranty on their Blackberry products, but could not find any information on a warranty in the booklets that came with the phone. Either way, the service rep at RIM told me they do not offer warranty repair services for their products and I would have to deal with the company that sold me the phone, Bell Mobility. These Blackberry phones are not cheap, so I cant really afford to buy a few of them for back up.

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Sep 16, 2010

I'm having two issues with texting on my Blackberry Bold 9700.

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Info:
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Feb 2, 2010

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Oct 22, 2010

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In Manage Connections >> Services Status, it says:

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Feb 11, 2010

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Jan 29, 2010

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Jan 18, 2010

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