BB Bold :: 9700 Can Only Receive Emails But Not Send After OS Update

Dec 21, 2011

Since I updated my OS and had to re add all my emails only one certain email I cannot send off, I receive all email but cannot reply back to people. I have a Bold 9700.

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I did a software upgrade and on completion it wiped out my email account so I can't send or receive emails on my BB but I can send and receive from my desktop. When I try to log on from my BB it won't recognize my email or password. Do I need to re-set some settings?

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Oct 10, 2011

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Oct 5, 2011

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Jan 5, 2012

I recently received a replacement Bold 9700. I have restored my previous phone's info that was backed up before.

I can now receive email, but I cannot send / reply to emails. The only option I get is to "Save Draft".

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Sep 26, 2011

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Jan 16, 2010

when i receive messages or emails the led flashes red but only for a set amount of time! i didnt check my phone for a while because the LED wasnt flashing, which i thought meant i didnt have any messages or missed calls! i had a couple of missed calls and messages!is there any way of changing it so it flashed until the message is read?

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BB Bold :: 9700 Cannot Send SMS, Only Receive

Apr 11, 2010

My blackberry bold 9700 cannot send SMS to any number, it can only receive SMS. Email and other online services are working well. I have checked the message center and it's correct. This problem started 3 days ago. Before that, SMS is working fine. I haven't done anything special 3 days ago, and really clueless about this. Early this day, I tried to put my sim card to other phone, and it can send SMS. Put it back to my bb 9700 and this problem started again.

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Jul 27, 2010

I have had my first ever Blackberry for a few weeks now and am hooked on BB's for life. The only problem I have with my Bold 9700 is this; I have 2 email address sert up on my BB. I receive emails that are sent and can reply to emails that I receive. I can add an email address and type out the email but there is no send option. I have tried everything to see if I can alter this but no luck. Any advice anyone?

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BB Bold 9700 :: Gmail-Can Send But NOT Receive

Jan 3, 2010

I have been trying to get gmail working off & on for about a month now. I have had a gmail account for as far back as I can remember. I have set it up on my 9700 and received the "congrats" email from the bb service, but never receive emails.

Created a NEW gmail account, and have tested from my hotmail account (which IS receiving and sending fine on my BB). Still not receiving gmail on device. Called T-Mob, spoke to rep and BB supprt rep. I recieved 2 or 3 emails that night (couple of weeks ago). Nothing since.

Can:
Send an email to hotmail account and gmail accounts from my BB (using a gmail account to send) and I receive them on my computer. I recieve the hotmail email on my BB, but not the gmail. No matter what I do, I can't seem to receive gmail on my BB.

I have:
•Resent the Service Books from both the Handheld and my PC (A few times)

•Registered a few times through the Host Table and got the registrering email

•Checked to ensure no filters interfering on my provider setup and made sure that it is set to "forward to device"

•Deleted the Gmail Account and set it up again - same issue

•Set up a hotmail account, which works fine.

•Confirmed Gmail settings (on gmail site). POP is enabled (recent)as well as IMAP

•Checked Firewall settings

•Rebooted my Blackberry by pulling the battery after most of the events above

I'm an IT Support Specialist, but just can't seem to figure out what the problem is. I am new to BB and new to the community, and I feel like this is just beyond my periferal vision.

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BB Bold 9700 :: Phone Cannot Send SMS / Only Receive

Apr 11, 2010

My blackberry bold 9700 cannot send SMS to any number, it can only receive SMS. Email and other online services are working well. I have checked the message center and it's correct. This problem started 3 days ago. Before that, SMS is working fine. I haven't done anything special 3 days ago, and really clueless about this. Early this day, I tried to put my sim card to other phone, and it can send SMS. Put it back to my bb 9700 and this problem started again. Any solution for this problem guys? I'm using OS 5.0.0.442

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May 27, 2012

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BB Bold 9700 :: PC Inbox Receive Emails Right Away But Device Receives The Same After 20 Minutes

Mar 10, 2010

I have the bold 9700 and about 3 days ago I stopped receiving emails on my device, however I was getting them on my inbox on my PC. Now, I am getting them but there's allot of lag time. My PC inbox gets them right away but it takes my blackberry 20 minutes after it's sent to get sometimes. I tried multiple e-mails and same thing so I know the problem is not the email server and I also have no problems with my BIS and when I send emails with my BB they're sent to the inbox immediately.

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Jan 3, 2010

If any contact is in my address book I cannot send out email or pin messages has a red clock. tmobile sent me new phone does samething. we did everything to basic to redo operating system. super frustrating never had an issue till i got my 9700.

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Apr 17, 2012

I have a BB Bold 9700 and am using it access my Hotmail emails.he issue I have is that when I send email from my BB using my hotmail account, these sent emails do not show up in my send box in my Hotmail (accessed through the computer). Is there a fix for this

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Jan 29, 2010

My blackberry suddenly forbid me to make, receive calls and send, receive sms. I've tried several way to fix this includeing
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-batt pull + remove sim card
-update FW .423>.442
-wiped and relode FW (.442)
-resend service book
-re-register host routing table

Then I look at manage connections>Services status and it says, Mobile Voice status: not available connection: not connected. put my sim card into another phone (nokia) it could make, reseive call and sms so it shouldn't be sim card problem. Other services are working fine, BBM, email and facebook.

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BB Bold 9700 :: DM Stops Communicating No Send / Receive Arrows?

Apr 29, 2010

9700 (got it in november, right after launch) i am running .442 OS (crappy, need to update it) and my PC is on windows 7 ultimate 32 bit. for a while now, when i connect my BB via USB, the PC recognizes it, and i can modify the files on my SD card as much as i want, for as long as i want.BUT if i try to do anythign with DM (backup, load new OS, etc.) it will communicate for a few seconds (generally less than 30) and then stop. the DM still says it is trying to communicate, and my BB shows that it is connected to the DM, but with no send/receive arrows. after a WHILE, it times out.charges fine via USB, SD card works fine via USB. as far as i can see, all of the pins are there.i have tried a few different computers with the same result. this an OS bug? what should i do? i can probly get it to communicate enough for a bare-bones backup of contacts/etc., and then wipe/reload, but im afraid that if i try that, it may hang up yet again and leave me w/o a phone!any ideas? i REALLY need to get rid of this crap OS w/ crap battery life, that keeps giving me 523 errors.

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Sep 16, 2010

I have a blackberry bold 9700 i have a problem where i cant recieve or make calls or send & recieve text.. it comes up with signal and my mobile network - vodafone! i dont know what to do!

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Jul 14, 2010

So I just recently upgraded from the curve 8310 to the new bold 9700 on att literally two days ago and i love it! But one problem i'am having trouble with sending and receiving text messages. I have called att customer care numerous times and powered cycled my phone as many times as I can count but still nothing, I have also checked to see if the "service center" number is correct and it is, I still have no clue what it could be. When i send an sms text message and scroll up to the message it says "sent" and the date and time but i ask the recipient if he/she has received the text but still nothing.

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Sep 3, 2010

My 4 month old Blackberry Bold 9700 bought through Bell Mobility stopped working 2-3 weeks ago; was unable to send/receive calls or text even with the signal strength indicator showing full strength and the 3G symbol showing. Returned the phone to Bell Mobility for repairs and the phone was returned after about 2 weeks, but still not working. We could not find any scratch at all on the glass that covers the LCD display, and phone does not work, so have to wonder if they looked at the right phone. I Called the Bell Mobility service center, and they had the tech at the store reload the software again, third time this was done, still not working. Also reloading software on my phone apparently takes much longer than normal, about one hour.

Tech support at Bell finally told me the phone was not fixable, and gave me a ticket number to get a replacement phone through the Bell Mobility premium plan warranty I had purchased. Called thinking I would finally get a phone that works, but the insurance company that deals with the Bell Mobility warranty said that because the phone is under the one year manufacturers warranty they would not cover it, and it would cost me $150 if they were to replace the phone.

The customer service lady would not tell me what revisit¯ means, but it seems to mean I will not be getting a working Blackberry any time soon. RIM also does not seem to offer or honor a warranty? I find it hard to believe that RIM offers no customer support or warranty on their Blackberry products, but could not find any information on a warranty in the booklets that came with the phone. Either way, the service rep at RIM told me they do not offer warranty repair services for their products and I would have to deal with the company that sold me the phone, Bell Mobility. These Blackberry phones are not cheap, so I cant really afford to buy a few of them for back up.

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Sep 16, 2010

I'm having two issues with texting on my Blackberry Bold 9700.

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2-My text threads lock-up. A new text comes in, but I can't actually open the message. I can open all the previous messages, but any message at the top won't open.

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Aug 24, 2011

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I owned a pearl before this, but never used many of the features. I would like to be able to use more of them on this phone. I am a bit of an electrical gimp.

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