I have had my first ever Blackberry for a few weeks now and am hooked on BB's for life. The only problem I have with my Bold 9700 is this; I have 2 email address sert up on my BB. I receive emails that are sent and can reply to emails that I receive. I can add an email address and type out the email but there is no send option. I have tried everything to see if I can alter this but no luck. Any advice anyone?
View 14 RepliesEverything works like a charm, I can send e-mails, and receive them and everything else this wonderful little piece if outstanding technology is supposed to do, ... except reply to an email. I've read many, many solutions found on the internet all day today to the point I am exhausted, so I have no other choice than to take some of your valuable time to assist me. I did the Options/Advanced/Service Book delete and restore CMIME trick and no change.
View 5 Replies View Related1: when i send some images or files, i always have to wait that the receiver accept the file... how can we change this option... and go back with the old style? I understood that this is a "problem" of the new version of BB messenger.
If i send an image to a contact who still have an old model (es BB 8300) with the old software, on my phone is displayed "file sent" straight, without any wait. Instead if i send an image to someone who has a new software, i have to choose the size of the image, and wait for his acceptance. And i also saw that if a contact doesn't accept the file immediately, after some time (really i cannot say how many time), there is a kind of time out of the sending (displayed on his phone)...how is it possible (on my phone was always displayed "waiting for acceptance")? How can i cancel this option?
2: with the old software if someone didn't read a message, a clock appeared on the face of the contact, and then i usually set the advice, to know when he read the message thanks to the sound. With the new software instead, i saw you can just set the advice only if the contact is Unavailable.
If any contact is in my address book I cannot send out email or pin messages has a red clock. tmobile sent me new phone does samething. we did everything to basic to redo operating system. super frustrating never had an issue till i got my 9700.
View 11 Replies View RelatedSince I updated my OS and had to re add all my emails only one certain email I cannot send off, I receive all email but cannot reply back to people. I have a Bold 9700.
View 1 Replies View RelatedI have a BB Bold 9700 and am using it access my Hotmail emails.he issue I have is that when I send email from my BB using my hotmail account, these sent emails do not show up in my send box in my Hotmail (accessed through the computer). Is there a fix for this
View 7 Replies View RelatedSince a few weeks I'm not able to reply on incoming emails. If I select reply, I can write my text but then there is no sent option in the menu. Just save concept. I've read somewhere on the internet that removing the cmime service book entry and after a minute replace it by via the menu. But this did not fix this problem. I have two accounts. One t-mobile and one gmail.
View 1 Replies View RelatedApparently my device is set to automatically send out read mail receipts. Can I change that option to never send them out? On the old thread it sounded like I have no choice, but that was re: a different type of BB. If anyone knows how to even get into my options to look I'd appreciate it. I've read how other people are getting there - going from the main menu to email settings/options/advanced settings, etc, but I can't find all the "options" I need.
View 4 Replies View RelatedI have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
View 6 Replies View RelatedI'm running .400 and I cannot figure out why my Gmail doesn't forward to my BB emails sent to myself. If I'm on my PC and I compose a message to the same email address I'm writing from, which is connected with my BIS, the email doesn't appear on my BB ever.In Gmail, I have forwarding disabled but POP enabled.
View 6 Replies View RelatedI am able to receive emails on my Blackberry Bold 9700 perfectly fine, and I can send emails to a vast amount of people with no problem. But to a couple of specific people, I am unable to send any emails, and I get a 'red cross' on the email sent, with the status being 'General Failure'.
View 4 Replies View RelatedWhen I receive an email, I cannot reply to it. I hit the reply icon, write my response, but then I can't send it. It only allows me to save it to draft.
View 2 Replies View RelatedAll over sudden I can't send any emails via my bb device. Also, can't open any attachments - get an error message 'request can't be completed, service book information not found'.
View 3 Replies View RelatedI have a new work Bold 9700 it seems to have no wifi option can you buy a Bold without this or do all 9700 have wifi.
View 4 Replies View RelatedI recently brought a bold 9700 and I want to change my sms ringtone but when i go to profiles and edit, the option isn't there. I wanted to know how i can fix this problem?
View 5 Replies View RelatedModel: 9700
Carrier: Bell Mobility
OS: v5.0.0.545(Platform 5.1.0.140)
I just got this new Blackberry 9700. When I got to Advanced Options > About it says "smartphone (3G, WiFi)" on the 2nd line. However when I goto "Manage Connections" I don't see any options for WiFi. Any ideas what is going on? How do I use WiFi? Just an FYI, I just recently upgraded to this OS, but even with the other OS the options was not there.
I did a software upgrade and on completion it wiped out my email account so I can't send or receive emails on my BB but I can send and receive from my desktop. When I try to log on from my BB it won't recognize my email or password. Do I need to re-set some settings?
View 3 Replies View RelatedWe recently moved a client of ours back in-house with an exchange server. There are about 5 users that use BlackBerry smartphones. All of the smartphones were configured and activated without issue and are working fine... except 1. This one particular phone cannot reply to messages (Gets the red "X"). It can however compose a new email and send without issue.I've tried deleting the Desktop CMIME service book and resending, to no avail Full wipe and reactivation, to no avail I used the sendastool to reconfigure send as permissions for this user and repeated the steps above, to no avail.I'm just puzzled at this point as to why this one phone cannot send reply emails (again, sending new is no issue!) Granted, i'm not on location and am not seeing exactly what the user is doing, but he has been using his blackberry for years and knows how to send email/reply, etc.
View 2 Replies View RelatedI can recieve e-mails but cannot send new ones or forward e-mails.....
View 2 Replies View RelatedI cannot send out a new email. it shows up with a red x. But I can reply to a email. I have 2 account one my yahoo is working but not my google.
View 1 Replies View RelatedIs anyone else still having problems sending and receiving emails? I know there was a problem earlier today, but I still can't send or receive emails. Does anyone have any idea when this will be resolved
View 1 Replies View RelatedI can't send emails. It just suddenly happened. It doesn't recognize (filling in automaticly) any email I enter, doesn't have the option to "send" or add nem "to". I can only reply. Not even forward. I rebooted over and over again.
View 6 Replies View RelatedI have the Blackberry Bold 9700 with AT &T and I just downloaded BBM 5.0. Now it does not even give me the option to send files or voice notes.
View 7 Replies View RelatedI cannot check for updates of the OS over the air. It always says update failed try updating the software again or contact service provider. Than about a minute later says "no updates available". Has anyone else had the same issue? Is this something RIM is aware of? I'm on .296 and I know .405 is out there for att.I also noticed under certificates, Verisign/RSA Secure Server Root (last one @ bottom) Expired Jan 7 2010 and has a nice red X next to it.. Could some of you check this out on your Berries.
View 9 Replies View RelatedHow to get the option to activate the Enterprise Service on my BB9700 ? My company has the Enterprise Server App installed and working for most of there employees. My issue is that on my particular BB, if I go into Options/Advanced Options there is no menu item for activating the Enterprise app. Do you know if there is a download or something I need from my service providers (AT&T) to allow me to see/have this option on my phone?
View 9 Replies View RelatedI have just got my Blackberry Bold 9700 today and I have been trying to setup my email account on it. I have gone through the setup process several times but cant seem to find the option to add my own email account on it. The only option is gives me is: 'I want to use a work email account with a Blackberry Enterprise Server'.
View 7 Replies View RelatedI just got brand new white bold 9700 yesterday from Rogers Wireless and tried to setup WiFi at home. I have BIS data plan and my laptop can use wireless connection without any problems. The phone did found my modem and I put WEP password correctly but it shows white dash and the WiFi icon on screen shows gray. I've been talking with Rogers technical support guys 3 times:
First time they asked me to turn off the phone, take out battery and put it back, delete profile and reset, it failed
Second time: turn off my modem and reboot it, it didn't work neither
Third time: they asked me to download desktop manager and handheld code file to reinstall OS. But I found that the link they gave me is desktop manager 4.6 which is older than mine (the CD comes with the phone is desktop 5.0.1). I have my laptop (Windows vista x64) installed desktop manager 5.0.1 via CD, and I downloaded the 4.6 version and installed it on my desktop pc (windows XP ). But I hesitate to connect my cell to either of them to continue. I don't want to mess up my cell OS. To me it doesn't make sense for me to reinstall OS and even down version from 5.0 to 4.6.
Right now I use my BIS data plan to do everything(check email, BBM so far). I've searched other posts and tried other things like run diagnoses tests, turn mobile network off and WiFi off, back on, delete WiFi profile, rescan put it back, take out battery. None of those worked. Still the icon of WiFi on screen is gray.
The assistant for email set up show that we have normally 2options:
1) I want to create or add an email adress
2) I want to use a work email account..
I don't have the first option, only the second choice is possible, how can i do to set up an email adress?
My blackberry bold has just stopped receiving emails but can send them, when you try to send emails to the email address it says the following:
Reporting-MTA: dns; mailex-1-forwarder.ukservers.netX-Postfix-Queue-ID: C00FD2F8022X-Postfix-Sender: rfc822;
Arrival-Date: Sun, 1 Jul 2012 20:32:33 +0100 (BST) Final-Recipient: rfc822;
Action: failedStatus: 5.2.2Remote-MTA: dns; frontend.ukservers.netDiagnostic-Code: smtp; 552 5.2.2 Over quota
I have sent for the service books but that hasn't worked.
I received a message from Blackberry saying emails not being delivered & to validate my password but when i try to log into my email account or settings i keep being told my username & or password are wrong! Has anyone else had this problem or does anyone know how to resolve it
View 6 Replies View RelatedSoo I could only find out how to do this on older phones (the options must have changed), but I have 2 gmail accounts set up on my Bold and I want to be able to differentiate emails from them without scolling up after I open the message. A color coding system would be ideal, where messages from one email would be a different color or something.
View 5 Replies View Related