BB Bold 9700 :: WiFi Option Grayed Out?
Jul 9, 2010
I just got brand new white bold 9700 yesterday from Rogers Wireless and tried to setup WiFi at home. I have BIS data plan and my laptop can use wireless connection without any problems. The phone did found my modem and I put WEP password correctly but it shows white dash and the WiFi icon on screen shows gray. I've been talking with Rogers technical support guys 3 times:
First time they asked me to turn off the phone, take out battery and put it back, delete profile and reset, it failed
Second time: turn off my modem and reboot it, it didn't work neither
Third time: they asked me to download desktop manager and handheld code file to reinstall OS. But I found that the link they gave me is desktop manager 4.6 which is older than mine (the CD comes with the phone is desktop 5.0.1). I have my laptop (Windows vista x64) installed desktop manager 5.0.1 via CD, and I downloaded the 4.6 version and installed it on my desktop pc (windows XP ). But I hesitate to connect my cell to either of them to continue. I don't want to mess up my cell OS. To me it doesn't make sense for me to reinstall OS and even down version from 5.0 to 4.6.
Right now I use my BIS data plan to do everything(check email, BBM so far). I've searched other posts and tried other things like run diagnoses tests, turn mobile network off and WiFi off, back on, delete WiFi profile, rescan put it back, take out battery. None of those worked. Still the icon of WiFi on screen is gray.
View 5 Replies
ADVERTISEMENT
Apr 27, 2012
Trying to turn wifi on and the option is greyed out....why would it be doing this?
Info:
iPhone 4S, iOS 5.1
View 1 Replies
View Related
Mar 24, 2012
Instead of the usual Wifi menu in the settings menu, it is replaced by Personal Hotspot which is also greyed out. It is on 5.0.1. It can connect to 3G perfectly fine however.
View 8 Replies
View Related
Mar 18, 2010
Model: 9700
Carrier: Bell Mobility
OS: v5.0.0.545(Platform 5.1.0.140)
I just got this new Blackberry 9700. When I got to Advanced Options > About it says "smartphone (3G, WiFi)" on the 2nd line. However when I goto "Manage Connections" I don't see any options for WiFi. Any ideas what is going on? How do I use WiFi? Just an FYI, I just recently upgraded to this OS, but even with the other OS the options was not there.
View 4 Replies
View Related
May 25, 2010
Im trying to sync my phone with outlook 2003 but the sync calender option is greyed out.
i checked the settings and i got sync with outlook selected.i also keep getting errors when trying to sync my contactsi didnt write down the error code but ill try again tomorrow and write it down.
Sys: windows 7, outlook 2003 also tryed outlook 2002, ovi 2.1
View 6 Replies
View Related
Mar 4, 2012
I had hoped that the latest update would solve the greyed out Contacts synch option. No such luck! I have not been able to synch contacts for the past 3 months. And you wonder why Blackberry stock continues to fall? This will probably be my last Blackberry if something doesn't change soon!
View 4 Replies
View Related
Aug 5, 2011
I've tried to use places on fb but it doesn't give me the option. On share my location with facebook the writings grey and its not available. I've tried upgrading the fb but it says my device isn't compatible or something like that. I have a 8520 curve, everyone else i know who has the same phone and network 02 can use theirs and its frustrating that I cant use something simple on it.
View 8 Replies
View Related
Oct 11, 2015
How do I turn off autocorrect? I can't find the option, and if I go to "Language & keyboard" HTC Sense Input is grayed out and can't be turned off.
View 19 Replies
View Related
Jan 14, 2014
I need to change the server address for my Active Sync account (or, I could just start a new profile/account) but not only is the server box grayed out but I cant seem to find any option for starting a new mail profile.
View 1 Replies
View Related
Jun 3, 2015
Why is the option to move some apps grayed out? I had a launcher installed that would ask me if I wanted to move apps, but I deleted it. Now I can't move anything because the option just isn't there. Galaxy S5, lollipop ....
View 5 Replies
View Related
Jun 29, 2014
I have reset my iPhone 5S, and my iMessage wont activate. I have my cellular data on, my wifi is working, everything is fine. I try to turn on iMessage, and it only works with my two emails. i use the emails for my iPads iMessage, and i do not want the same send/receive for my iPhone and iPad. i want to use my number for iMessage on my phone, but when i try to tap the number as a send/receive option, its grayed out and not an option. i have the latest software and everything, but it just wont activate.
View 1 Replies
View Related
Nov 4, 2015
I have been using the fingerprint scan security for a week or so and I decided it's just too laggy to keep using. Now I can not figure out how to go back to just swiping up top unlock the screen. The section labeled "swipe" in the settings is grayed out.
View 3 Replies
View Related
Dec 8, 2015
For some reason safe search is switched on on my nexus 6p yet off on my nexus 7
The option is greyed out and the 6p and it says this cannot be changed for your account ...
View 1 Replies
View Related
Jun 11, 2012
the wifi on my iphone 4s is grayed out and reads no wifi. how was is resolved.
Info:
iPhone 4S, iOS 5.1.1
View 3 Replies
View Related
Mar 7, 2012
I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.
View 1 Replies
View Related
Jan 28, 2010
I have a new work Bold 9700 it seems to have no wifi option can you buy a Bold without this or do all 9700 have wifi.
View 4 Replies
View Related
Mar 8, 2010
I recently brought a bold 9700 and I want to change my sms ringtone but when i go to profiles and edit, the option isn't there. I wanted to know how i can fix this problem?
View 5 Replies
View Related
Jul 27, 2010
I have had my first ever Blackberry for a few weeks now and am hooked on BB's for life. The only problem I have with my Bold 9700 is this; I have 2 email address sert up on my BB. I receive emails that are sent and can reply to emails that I receive. I can add an email address and type out the email but there is no send option. I have tried everything to see if I can alter this but no luck. Any advice anyone?
View 14 Replies
View Related
Jan 26, 2010
I cannot check for updates of the OS over the air. It always says update failed try updating the software again or contact service provider. Than about a minute later says "no updates available". Has anyone else had the same issue? Is this something RIM is aware of? I'm on .296 and I know .405 is out there for att.I also noticed under certificates, Verisign/RSA Secure Server Root (last one @ bottom) Expired Jan 7 2010 and has a nice red X next to it.. Could some of you check this out on your Berries.
View 9 Replies
View Related
Jul 8, 2010
How to get the option to activate the Enterprise Service on my BB9700 ? My company has the Enterprise Server App installed and working for most of there employees. My issue is that on my particular BB, if I go into Options/Advanced Options there is no menu item for activating the Enterprise app. Do you know if there is a download or something I need from my service providers (AT&T) to allow me to see/have this option on my phone?
View 9 Replies
View Related
Jan 7, 2010
I have just got my Blackberry Bold 9700 today and I have been trying to setup my email account on it. I have gone through the setup process several times but cant seem to find the option to add my own email account on it. The only option is gives me is: 'I want to use a work email account with a Blackberry Enterprise Server'.
View 7 Replies
View Related
Jun 25, 2012
The assistant for email set up show that we have normally 2options:
1) I want to create or add an email adress
2) I want to use a work email account..
I don't have the first option, only the second choice is possible, how can i do to set up an email adress?
View 3 Replies
View Related
Jul 1, 2010
So I had my Get Images option in my email disappear about a month or two ago, and I haven't seen it since.I can't remember changing anything, my HTML is enabled, my "Download Images Automatically" option is enabled.I tried resending service books, and I have the latest software/firmware version, but nothing.I can see HTML formatting in the email (like coloured backgrounds, formatted text, etc, but no images, I don't get the option to "Get Images" either when I press the BB key. The only options I get is More, More All and Get Plain Text.
View 5 Replies
View Related
Feb 7, 2010
Mine is at 50% and no auto-dim.
View 14 Replies
View Related
Aug 14, 2010
I have just bought my first Blackberry.I have downloaded the desk top manager.I am trying to insert a new signature to my emails.There is no email option on the desk top manager.Would anyone know why?
View 8 Replies
View Related
Aug 1, 2010
just recently bought a blackberry bold 9700 with a data plan on t-mobile -UK. When i first went through the setup wizard i had the two options one for the enterprise and the other for personal use. I did not fill in my details so i left it at that moment to check out the other features on the phone. But the second time i came round to it, it only gave me the enterprise option which i dont want. Just wondering how i can get that option back. Also i cannot seem to be able to get blackberry apps or windows live messenger, although my blackberry messenger is working fine. please can someone help me with this?
View 4 Replies
View Related
Apr 19, 2010
My 9700 does not have an option to delete pictures from the gallery, the delete button also does nothing, whats wrong?
View 27 Replies
View Related
Jul 8, 2010
No Personal Email Setup Option
View 11 Replies
View Related
Mar 17, 2010
Everything works like a charm, I can send e-mails, and receive them and everything else this wonderful little piece if outstanding technology is supposed to do, ... except reply to an email. I've read many, many solutions found on the internet all day today to the point I am exhausted, so I have no other choice than to take some of your valuable time to assist me. I did the Options/Advanced/Service Book delete and restore CMIME trick and no change.
View 5 Replies
View Related
Jan 9, 2012
I am new to BB and I cannot find how to turn the above off? If I go into options in the mail folder then to Email settings there is no option to turn off?
View 1 Replies
View Related
Dec 4, 2014
Ok look, it is not a hardware issue, why? Because five minutes before updating i was surfing youtube, I decided to go from ios 7 to ios 8.1.1, and then suddenly my wifi is like NOPE and is grayed out and useless. I hear its cause newer ios's over heat the older wifi components, but i can not prove or even look into that. All i know is that freezing it works for about an hour, then its kaput and grayed out again. Funny how my ipod 4 still works after years and years but my iphone doesn't. I have done the whole reset network settings song and dance, all that's left is to dig through the files and force it to work.
Info:
iPhone 4S, iOS 8.1.1, Using it as an ipod with 1GB of ram
View 2 Replies
View Related
