BB Curve :: Contacts Sync Option Grayed Out
Mar 4, 2012
I had hoped that the latest update would solve the greyed out Contacts synch option. No such luck! I have not been able to synch contacts for the past 3 months. And you wonder why Blackberry stock continues to fall? This will probably be my last Blackberry if something doesn't change soon!
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May 25, 2010
Im trying to sync my phone with outlook 2003 but the sync calender option is greyed out.
i checked the settings and i got sync with outlook selected.i also keep getting errors when trying to sync my contactsi didnt write down the error code but ill try again tomorrow and write it down.
Sys: windows 7, outlook 2003 also tryed outlook 2002, ovi 2.1
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Jun 24, 2011
I have upgraded to the latest devices software and i have now lost the ability to sync with Outlook contacts wirelessly.
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Aug 5, 2011
I've tried to use places on fb but it doesn't give me the option. On share my location with facebook the writings grey and its not available. I've tried upgrading the fb but it says my device isn't compatible or something like that. I have a 8520 curve, everyone else i know who has the same phone and network 02 can use theirs and its frustrating that I cant use something simple on it.
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Mar 5, 2010
The Specs:
BB Curve 8310 (EDGE)
O/S v4.2.2.170 (platform 2.5.0.30)
Carrier - AT&T
BIS (BlackBerry Internet Service)
Vista Home Premium 64 bit- SP1
BB Desktop Manager Version 5.0.1 (March 2010)
USB cable for sync
The Problem: How do I reconfigure the sync setting on a "grayed-out" Desktop Manager (DTM) v5.0.1? But please read on...when I updated my DTM from v4.3.0 to 5.0.1 I think I was asked how I wanted to set up my sync. I accidentally set up the sync guidelines to sync upon connection and my old settings on my previous DTM (v4.3.0) had a sync that went both ways. But what I really want to do is to reconfigure my sync settings to "One Way Sync FROM device (BB data --> laptop). I need to do this because all my data is on my BB device and is not on my laptop due to a hard drive crash on my laptop. I will lose years of data if I do not sync in the proper direction. On the "grayed-out" DTM I cannot click on anything to change the sync settings. I just keep getting the DTM message, "Before you begin, verify that your current BlackBerry device is connected to your computer". But if I connect my BB device with the computer, I am afraid the sync may not go in the correct direction that I require and I will lose my data. I am a new user to the setup process and would really appreciate a step-by-step approach from start to finish to solve this issue. Your suggestions will be most appreciated and I thank you in advance.
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May 1, 2011
I am using Curve 9300 with desktop software 6.02.44 and BB device software 6.0 bundle 2391. Laptop is running Windows 7. I do not have a media card installed on BB 9300. When I plug BB into USB on laptop, there is no drive letter showing up in Explorer. In Desktop software, Media Sync Music, Videos, Pictures when it is clicked it says "A Problem Occurred while trying to connect to your BB device". In Device Options in desktop software Synchronize Media Files is grayed out.
Media tab says "Media options are not available". Is there a hardware or driver problem? Do I need a media card to have these options available? I have camera pictures on the internal BB memory but cannot transfer them to my laptop with a USB connection because of this problem. Backup and restore is no problem. Install and remove applications is no problem. Desktop software detects the BB no problem. Only problem is the Media Sync does not work. With the same laptop and desktop software the Media Sync works no problem with my BB Torch 9800.
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Jul 12, 2010
I am getting a replacement 8530 for my current 8530 because my trackpad is off centered and recently I am now able to move it around. I called verizon explained everything and their answer "software problem, we're sending you a new one under your warranty" Whatever, its physical not software, but they are sending me out a replacement anyways so I dont care.
However, how do I put stuff on the new one? I use blackberry desktop manager, and click "Backup" and it backs up. When I connect the new one do I just click "Restore"? Also when I back up, the tab for contacts is grayed out and I CANNOT click it. So I wont be able to restore that, why?
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May 31, 2012
How can I sync contacts with Outlook on my Mac? My iTunes does not have a sync with Outlook option (v10.6.1 (7)).
Info:
iPhone 3GS, iOS 5.1.1
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Jul 9, 2010
I just got brand new white bold 9700 yesterday from Rogers Wireless and tried to setup WiFi at home. I have BIS data plan and my laptop can use wireless connection without any problems. The phone did found my modem and I put WEP password correctly but it shows white dash and the WiFi icon on screen shows gray. I've been talking with Rogers technical support guys 3 times:
First time they asked me to turn off the phone, take out battery and put it back, delete profile and reset, it failed
Second time: turn off my modem and reboot it, it didn't work neither
Third time: they asked me to download desktop manager and handheld code file to reinstall OS. But I found that the link they gave me is desktop manager 4.6 which is older than mine (the CD comes with the phone is desktop 5.0.1). I have my laptop (Windows vista x64) installed desktop manager 5.0.1 via CD, and I downloaded the 4.6 version and installed it on my desktop pc (windows XP ). But I hesitate to connect my cell to either of them to continue. I don't want to mess up my cell OS. To me it doesn't make sense for me to reinstall OS and even down version from 5.0 to 4.6.
Right now I use my BIS data plan to do everything(check email, BBM so far). I've searched other posts and tried other things like run diagnoses tests, turn mobile network off and WiFi off, back on, delete WiFi profile, rescan put it back, take out battery. None of those worked. Still the icon of WiFi on screen is gray.
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Apr 27, 2012
Trying to turn wifi on and the option is greyed out....why would it be doing this?
Info:
iPhone 4S, iOS 5.1
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Oct 11, 2015
How do I turn off autocorrect? I can't find the option, and if I go to "Language & keyboard" HTC Sense Input is grayed out and can't be turned off.
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Jan 14, 2014
I need to change the server address for my Active Sync account (or, I could just start a new profile/account) but not only is the server box grayed out but I cant seem to find any option for starting a new mail profile.
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Jun 3, 2015
Why is the option to move some apps grayed out? I had a launcher installed that would ask me if I wanted to move apps, but I deleted it. Now I can't move anything because the option just isn't there. Galaxy S5, lollipop ....
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Mar 24, 2012
Instead of the usual Wifi menu in the settings menu, it is replaced by Personal Hotspot which is also greyed out. It is on 5.0.1. It can connect to 3G perfectly fine however.
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Jun 29, 2014
I have reset my iPhone 5S, and my iMessage wont activate. I have my cellular data on, my wifi is working, everything is fine. I try to turn on iMessage, and it only works with my two emails. i use the emails for my iPads iMessage, and i do not want the same send/receive for my iPhone and iPad. i want to use my number for iMessage on my phone, but when i try to tap the number as a send/receive option, its grayed out and not an option. i have the latest software and everything, but it just wont activate.
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Nov 4, 2015
I have been using the fingerprint scan security for a week or so and I decided it's just too laggy to keep using. Now I can not figure out how to go back to just swiping up top unlock the screen. The section labeled "swipe" in the settings is grayed out.
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Dec 8, 2015
For some reason safe search is switched on on my nexus 6p yet off on my nexus 7
The option is greyed out and the 6p and it says this cannot be changed for your account ...
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Dec 30, 2011
Sync with Outlook is not working. So, updated to version 6.0 and keep getting directed to an options menu and told to "enable wireless syncronization" but there is no such option that I can find anywere. Wasted the day so far...
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Mar 6, 2010
I've had my 8900curve a while now but I am only just connecting it to the computer and to the desktop manager. I want to sync it with my work outlook account and it works fine except it doesn't Auto Sync even though I have the option Enabled any thoughts? I can sync but I have to do it manually every time I connect the phone.
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Sep 18, 2011
Has an update been made available to os5.0.0.681 to allow us to add to contacts from unknown sms senders?Tired of doing it the long way around when I have at least 30 business enquiries hitting my phone all day.
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Apr 12, 2012
I updated blackberry messenger and Facebook today, now I'm not able to add delete or edit contact information. Is there a fix for this
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Jan 6, 2012
Cureve 8520 I am tring to turn the wireless sync option under calendar properties from NO to YES, but the option os grayed out,I went to the calendar> clincked on Menue > Options> selected my calendar> and the wireless Sync in NO and grayed out?
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Sep 30, 2015
So I have some contacts with outdated phone numbers. When I open up the contact in question and then hit the edit tab I often don't see the number(s) that need to be changed or deleted. Across the top of the screen right under the "save" and "cancel" tabs I see a horizontal list of where this contact has an entry - - Google, Phone, Cloud, WhatsApp. Sometimes the phone numbers I'm looking for are in one of these but there seems to be no way to edit these as the entries are greyed out so they cannot be changed.
FWIW on the main Contacts setting I have it set up to only display Gmail linked entries.
How to get rid of incorrect phone numbers listed in any given contact entry?
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Jan 9, 2010
My blackberry sprint curve 8330 is paired with blue tooth on our apple imac. I can transfer address book. I can not sync my calendar. I go to calendar i am using and press menu, but it won't let me turn on wireless sync? It only gives me the option of NO. What do I do now?
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Mar 17, 2011
Hi , I need to display only Sim contacts in phone contacts option rather than contacts that are saved in memory card. According to me knowledge there is a bug in these cell phone perhaps if you have any old nokia phone you may find this option.
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Sep 12, 2010
I have had my blackberry for the past year and there is a function I use everytime I make a call. I simply press the first letter of the name I am looking for and I can see the list of all my contacts starting with that letter. My problem now is that it only shows a partial list. Even when I do the same while in my contacts, I still cannot see all the contacts. I have to scroll down in order to be able to view every contact. How do I fix that?
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Apr 17, 2012
Just upgraded to the 4S. I set it up by "restoring" to the last backup on the Cloud, but for some reason, in the "Settings" panel, the iCloud option is grayed out. This is also the case for all of my individual email addresses under "Mail, Contacts,..." I called support and they just made me reset my password - twice - which hasn't done anything but annoy me.
Info:
iPhone 4, iOS 5.0.1
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Feb 12, 2012
I just noticed that my calendar was not syncing with my Google calendar, and went in to settions>accounts and noticed that the sync brower (which was new to me) had stalled and turned the sync circle "red". I then shut off sync browser and rebooted a couple times and my calendar is now synced. Seems that Google is adding feattures as don't recall seeing sync browser.Just curious, is there a webpage that documents or advises updates to this device so that I don't scratch my head each time? The "Apps" do a great job of advising changes, sure would be nice to see changes in the OS.
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Sep 7, 2011
since few weeks, I cannot sync contacts with Outlook anymore
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Jul 15, 2012
A made an absolute shambles of syncing my contacts with Outlook. First I had to change simm card so I downloaded contacts from my old sim to my BB before the Sim was voided. I am now working with the new SIM. I connected up to BB desktop manager and tried to sync contacts in a two way sync between BB and Outlook. The result on my BB is a disaster. I have up to 4 separate entries for the same contact. EG email address is one entry, home phone another entry, mobile another entry etc etc.Is there a way I can easily get atthe file, say in excel format, so I can edit and merge the contacts using my pc and then import the corrected file onto my BB?
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Mar 16, 2010
What would be the best way to add a large number of contacts to my curve? I need to add about 50-80 contacts and put them in a group as well. Would outlook still be the best way?
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