BB Curve 8520/8530 :: Replacement - Back Up The Tab For Contacts Is Grayed Out And Click
Jul 12, 2010
I am getting a replacement 8530 for my current 8530 because my trackpad is off centered and recently I am now able to move it around. I called verizon explained everything and their answer "software problem, we're sending you a new one under your warranty" Whatever, its physical not software, but they are sending me out a replacement anyways so I dont care.
However, how do I put stuff on the new one? I use blackberry desktop manager, and click "Backup" and it backs up. When I connect the new one do I just click "Restore"? Also when I back up, the tab for contacts is grayed out and I CANNOT click it. So I wont be able to restore that, why?
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Aug 9, 2010
So I am hoping to catch on as time goes by. As like many people, this is my first smart phone and it's all so new. LOL I do have an ipod touch, but they are very different set up wise, but at least I'm not completely void of technology. I have had it for only a few days and am pleasantly surprised with how easy it is to understand the "basics," like changing themes, ringtones, setting up email, downloading apps, hiding apps, moving items around the menu, making a call, browsing the web (although I get very annoyed with this as my ipod touch is SO fast- oh well), syncing to my contacts, using the camera, saving pics, playing music etc... For a newb like me, I'm happy to be able to all that! I am very happy with this Curve as my introduction to the BB world! HOWEVER- being this is more machine on a phone than I am used to, I am bit concerned with keeping it uncluttered, maintenance (IE breaking it), etc...
I have the standard 2GB micro sd card that came with it from sprint, but I have a brand new 16GB micro SHDC card I want to put in. I know where it goes, I know I have to remove the battery, etc.My question is: "DO I NEED TO DO ANYTHING TO THE PHONE TO PREP IT FOR THIS?" I have looked through the web and found various answers, have learned quickly that Crackberry is the most knowledgeable and the nicest! I have downloaded a few ringtones, but I don't get where they are being stored and how to find out where they are being stored (same goes with themes, pics and wallpapers). I assume they go to my built in phone memory and not my sd card?
Also- since being a mac user, there is not too much I need to do maintenance wise (I have programs that clean up and free space for me, etc.), nor do I have to turn it off often. However, are there certain things I should be doing to this Curve on a daily/weekly basis? I know to close all apps when not using them, as to not drain the battery, and to not have wifi on when not needed, etc... but do I need to shut it off? Am I making sense here? Well, thanks so much you guys are great and fast! I would appreciate a link (if this has already been answered- sorry ) or just a simple answer! I usually ask my husband about this stuff, but I seem to understand more than him! LOL
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Jul 6, 2010
So I have a media card and I have some pictures stored on the device and a majority of them stored on my sd card. When I click on media and then pictures the folder is completely empty and there is nothing there. If I highlight pictures and click explore and then find my pictures it shows that they are on the sd card and it shows that some are stored to the device memory. I can't open the files because the names have been changed to a .al format. Also my pictures folders even when I click explore, are hidden. I try to uncheck the box that says hide so they will no longer be hidden but it doesn't let me. Howw can I get all my pictures back to normal so I can see them when I click on media and pictures?
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Aug 13, 2010
my 8530 will suddenly, and for no apparent reason, decide to restart itself. I haven't noticed a pattern as to when it does this, and it doesn't seem to be a regular interval. I'll have it sitting next to me on the table, and suddenly it lights up, shuts down, and starts back up, and carries on as if nothing happened.
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Apr 19, 2010
My 8520 was working fine last night but the battery was down to 10% charge.
Charged the battery up and phone worked fine and I turned it off before going to bed.
The phone turned on fine this morning and was showing a full charge. I did turn it off when I got to work and when I went to turn it back on when I went to lunch I got nothing. The LED glows briefly and faintly when I try to power the phone on.
I tried hooking to my car charger but with the same results.
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Jul 16, 2010
My work just upgraded their old Moto phones to Sprint Blackberry Curve 8530's. We have an extensive contact list in csv file format that we need to get onto these phones. I have read about logging in to the BIS sprint.blackberry.com site and importing it there, but I get a message that email must be managed on the phone. What is the easiest way to get these contact on to the new Blackberries?
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Apr 6, 2010
I updated my new VZW 8530 to the new 508 OS and just realized that the memo pad & help apps are missing. Oh, and now I see docs to go is gone as well. What's up? Docs to go should be available on the app store, but how do I get the memo pad back?
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Mar 29, 2010
Each time my phone has to restart or reboot, my email icon which is AOL(green envelope w/ a blue AOL/logo @ bottom of envelope) disappears and the standard icon appears in home screen. Before to get it back, i go to email setup and delete it then add it back, then AOL icon returns. Now doing it the same way, my green AOL icon does not return anymore! just the standard one, can anybody help on how to get it back? Please!!Thanks!!
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May 24, 2010
how do i reset my phone back to factory os and wipe everything off my phone as if it was bran new. i noticed when i reinstalled the .459 os i still had some of my software on my phone i want to do a clean wipe with a fresh install any help would be nice...
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May 30, 2010
So with my 8530 ill be texting my friend and then ill go to type my message and when i enter it sometimes it doesnt show up, and then sometimes if i try to scroll up to see the earlier messages and then try to scroll back down, it wont let me scroll all the way back down, so then i click back and then try to go into that chat with the person and it wont even let me in, and if it does it takes forever. tried a battery pull.
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Apr 17, 2010
I just had a buzzing noise coming from the top back of my phone and i was wondering what it was. I have a Blackberry Curve 8530 from sprint. It was kinda weird because even after turning the phone off it was still doing it. I decided to take the battery out and put it back in and see if it was going to still do it. After doing that, it didn't do it no more but im still wondering what it was that caused it. When i was messing with the phone before it started doing it i was playing music and then stopped it. The battery was on half. Could someone please tell me what caused this. I just got the phone from sprint and i really don't want to take it back.
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Jul 8, 2010
Being a CDMA user for so many years, I enjoyed nice voice clarity on almost any phone. 4-5 days back I have switched to GSM with 8520. Everything is nice but I'm experiencing very odd problem. I really don't know whether it is my mind playing a trick or it is true.
When talking over the phone, I feel the sound from other end is compressed...muffled... whatever you call it but its not clear as I used to get it on my CDMA network. I have tried enhancing options with boosting treble but not much difference. My ears feel pressurized while talking. I have told my wife to check the clarity but she is ok with it. For CDMA conection I'm using Samsung SCH-S379. Its very basic yet very clear compare to 8520.
I'm running on pre loaded 4.6 OS. My phone is made in Hungery 3 and its January 2010 make. Not yet activated BES/BIS. Does upgrading OS to 5.0 helps in improving earpiece voice clarity ?? do we have any other adjustments ?? is there always a difference in voice clarity in GSM and CDMA ??
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Aug 26, 2010
I just updated my blackberry to the newest version and I DID backup my contacts.So after the update it completely messed up my phone.It added like all my aim contacts for some reason and there are no numbers in the phone with names.How am i supposed to get the aim and facebook contacts off and my normal numbers back on?
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May 3, 2010
I was doing a sync after the last BB OS update and when i was done - it had copied every contact twice so i had double the amount of contacts on my BB than on my computer, so i delete one of every pair and the next time i did a backup and a sync, it erased all my contacts on my computer.
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Jun 14, 2010
I lost all my contacts after a restart and synching to a new gmail account. How do I get them back?
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Jul 29, 2010
Ok so my wife just got a 8530 like me. She originally set the ringtone for sms to one. Then changed it to another. Well the new ringtone she set for that profile, is not showing up for all contacts. It is still showing old ringtone! I tried switching but still stays the same. Only way to change is by individualy contacts.
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Apr 28, 2010
I have to hand them in my Blackberry Bold 9000. Getting a Blackberry Curve 8520 tomorrow. Can I restore my contacts etc. on the Curve 8520? I've backed them up to my laptop with Blackberry Desktop Manager.
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Aug 2, 2010
When you press the menu key on the blackberry it sends you into the contacts search with the letters Yi typed. Is there any way to correct this? Did I somehow set up some kind of shortcut? Anything? I just got the phone replaced two days ago because the other one wouldn't work with BBM or e-mail.....
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Aug 5, 2010
I have bought a new BB Curve 8520. On my desktop I have Windows 7, with Microsoft Outlook 2007. My e-mail is a Windows Live account through Office Live, which I believe is a web-based e-mail account. This means, in order for me to get e-mail in Outlook, I have to use the Microsoft OutlooIk Connector. When I go to sync using Desktop Manager, I first try and install ntellisync through the Wizard and I get a “successfully installed message, but when I click “OK” the error: "Folder is no longer part of system data source or the folder could not be found” appears and I am never able to sync successfully, either through the USB or wirelessly. I have uninstalled and re-installed the Desktop Manager many times. However, I am receiving the e-mails through to my BB. But if I'm unable to sync Calendar, Tasks or Contacts etc. with my Desktop, the BB is not a lot of help or benefit to me.
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Apr 6, 2010
is the 8520 housings are compatible with the 8530? I know the answer is probably yes because there's no differences at all in the phone not like the 83XX series. Also, mine is Grey OEM by Telus. I just don't know what colour i'll customize it, any Idea? I like black and white just like my old Tour, but there's white 8520 so it would be less unique
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Jul 17, 2010
This is my second blackberry curve 8530 and they both have the same problem, they won't play videos. They use to but now when I go to like you tube, or nothingtoxic.com, or even my video recordings it won't play it says an error has occurred media attempt failed. I use to restart my BB and that would help for a lil while now it doesn't work at all. How do I fix this?
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Jun 14, 2010
So I've had my phone for about a month now. When I first got it, I could browse the internet just fine. But slowly, over the past few weeks, I've suddenly not been able to click links on any webpages. I can type things in, like in a Google search, but then can't click the search button and nothing happens when I press the enter button on my keyboard either. I know this isn't specific to certain websites because it's happening on sites that worked fine before. I've tried changing my browser, none of them worked
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Aug 5, 2011
I've tried to use places on fb but it doesn't give me the option. On share my location with facebook the writings grey and its not available. I've tried upgrading the fb but it says my device isn't compatible or something like that. I have a 8520 curve, everyone else i know who has the same phone and network 02 can use theirs and its frustrating that I cant use something simple on it.
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Sep 4, 2014
I just got a new Iphone5. The phone company transferred data/photos etc during the purchase from my old Iphone4. Now 1/2 my pictures are grayed out and just say loading when I click on them. There are about 200 out of 750 that are doing this. No particular order or dates.
Info:
iPhone 5s, iOS 7.1.2
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Feb 16, 2010
My husband got a curve 8530 the other day. All of the people in his address book have "classic ringer" as their custom ring tone along with the volume set about midway like its some kind of default setting. I have tried changing the profiles/ringtones and creating new ones (with different tones) this does not change the ringer for those 80+ people. In the Set Contact Alert menu there are only 3 people with a custom tone showing.The Classic Ring is not loud enough for him to hear and no matter how I try to change the default ringer it does not change the ring for the contact list.I've done a battery pull, no change.Updated it to newest OS.Contact list was imported from a Storm 2(he likes having actual buttons to push).
Am I missing something or 1) shouldn't all those people show up in the Set Contact Alert Menu, if there is a custom tone set up or 2) shouldn't their default change if I change the default for the phone.I haven't checked all of them, but did check at least 10 and regardless of what I do they're still the same. Ringer shows Classic all other options say active profile.Is there any way I can change their default ringer without having to give each one a custom ring--too time consuming?
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Feb 4, 2010
I had a 8330 (for 2 months) that would reboot itself constantly. Does not do it anymore 'cause I returned it for a 8530. The 8530 that I've had since Jan 01 is better, it only does it now and then when it is tethered to my pc.. Rendering it just about useless for my business activities. US Cellular is at a loss. Should I accept this defect as part of the BB experience?
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Jul 16, 2010
I just downloaded the new OS when I plugged my phone to the computer... it sounded like a good idea to upgrade everything but I do not like how the UNlock function is only through the mute button now. I mean, if I wanted to just lock/unlock my phone that way with the push of only one button, I could use the standby (mute) button and press on it again to unlock it before. I really liked the previous version where you had to take the extra step of pushing two buttons (A and Send) to unlock it. Because I unlock my phone by accident a lot when it's in my purse and I reach for something and accidentally press the top button (mute button). Any ideas if Blackberry is planning on a new OS version soon that would restore the old locking/unlocking system? I do not necessarily want to downgrade to a previous OS version but I might have to as the "easy" one-button only unlocking option is not working for me.
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Jul 27, 2010
I updated my phone the other day with the v5.0.0.734 OS. It wiped out everything. I had to go back and restore my contacts, reload ringtones and apps, etc. Got everything back the way it was now.
I have three email accounts synced to it. All are active, Wi-fi on, network on. New mail isn't showing up on my handset, only from my gmail account, the hotmails aren't showing up. Used to be you could look in the folder for each email account and see what emails were there, then there was one folder that showed all of them. What am I missing?
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May 5, 2010
OMG I got rid of my bb 8530 for a samsung moment and its x100000 better!
High points
Webkit browser
Lots of free apps
FAST
GREAT screen
Good UI
Cons
Funny keyboard
Deletes #'s if but in the wrong way
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May 10, 2010
I'm gettin sick n tired of this trackball on the 8330, I recently had to fix it cause it would only go up... so onto a new Blackberry! Can anyone give me some input about the 8530? I hear the camera has no flash , is that true? How is that supposed to be an upgrade!? Anything else I should know that's different between the two, aside from the obvious?
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Jun 11, 2010
When i get a new email from yahoo, and check it on the BB and after I read the email and delete it, it will not show up on my yahoo email when I check on my laptop. But when i check my email for yahoo on my laptop, it still shows up on my BB and doesnt delete unless I personally delete it. Is there an option that when i check my email from my laptop that it will delete on my BB??
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