Nokia :: Sync With Outlook - Option Is Grayed Out

May 25, 2010

Im trying to sync my phone with outlook 2003 but the sync calender option is greyed out.
i checked the settings and i got sync with outlook selected.i also keep getting errors when trying to sync my contactsi didnt write down the error code but ill try again tomorrow and write it down.

Sys: windows 7, outlook 2003 also tryed outlook 2002, ovi 2.1

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Hi guys, I am an ICT Tech having a problem with my bosses new Nokia E72 and syncing it with Microsoft Outlook calendar.


I have installed the Nokia PC Suite and followed all the instructions, helps topics, etc but still when i try to sync with the Outlook calendar i get the following error message:


"PC Sync has encountered a problem and has terminated the synchronisation.

Please check your synchronisation settings and ensure your phone is in the idle state, then restart the synchronisation."


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As a last resort I tried uninstalling/Reinstalling Microsoft Outlook and the Nokia PC Suite, with the same outcome. The E72 replaces a Palm which worked great with Outlook; I have uninstalled all the software for the Palm (just noted in case this helps with the replies)


Has anyone found this problem before and does anyone have a solution for this?

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