BB Bold 9700 :: No WiFi Option?

Mar 18, 2010

Model: 9700
Carrier: Bell Mobility
OS: v5.0.0.545(Platform 5.1.0.140)

I just got this new Blackberry 9700. When I got to Advanced Options > About it says "smartphone (3G, WiFi)" on the 2nd line. However when I goto "Manage Connections" I don't see any options for WiFi. Any ideas what is going on? How do I use WiFi? Just an FYI, I just recently upgraded to this OS, but even with the other OS the options was not there.

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BB Bold 9700 :: WiFi Option Grayed Out?

Jul 9, 2010

I just got brand new white bold 9700 yesterday from Rogers Wireless and tried to setup WiFi at home. I have BIS data plan and my laptop can use wireless connection without any problems. The phone did found my modem and I put WEP password correctly but it shows white dash and the WiFi icon on screen shows gray. I've been talking with Rogers technical support guys 3 times:

First time they asked me to turn off the phone, take out battery and put it back, delete profile and reset, it failed
Second time: turn off my modem and reboot it, it didn't work neither
Third time: they asked me to download desktop manager and handheld code file to reinstall OS. But I found that the link they gave me is desktop manager 4.6 which is older than mine (the CD comes with the phone is desktop 5.0.1). I have my laptop (Windows vista x64) installed desktop manager 5.0.1 via CD, and I downloaded the 4.6 version and installed it on my desktop pc (windows XP ). But I hesitate to connect my cell to either of them to continue. I don't want to mess up my cell OS. To me it doesn't make sense for me to reinstall OS and even down version from 5.0 to 4.6.

Right now I use my BIS data plan to do everything(check email, BBM so far). I've searched other posts and tried other things like run diagnoses tests, turn mobile network off and WiFi off, back on, delete WiFi profile, rescan put it back, take out battery. None of those worked. Still the icon of WiFi on screen is gray.

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BB Bold :: Missing Wifi Hop Spot Option On Bold 9900 On 0s 7?

Mar 7, 2012

I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.

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BB Bold 9700 :: Handset Has No Wi-Fi Option

Jan 28, 2010

I have a new work Bold 9700 it seems to have no wifi option can you buy a Bold without this or do all 9700 have wifi.

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Mar 8, 2010

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BB Bold 9700 :: Why No Send Option On Emails?

Jul 27, 2010

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BB Bold 9700 :: OTA Update Option Always Fails?

Jan 26, 2010

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BB Bold 9700 :: Enterprise Activation - Option

Jul 8, 2010

How to get the option to activate the Enterprise Service on my BB9700 ? My company has the Enterprise Server App installed and working for most of there employees. My issue is that on my particular BB, if I go into Options/Advanced Options there is no menu item for activating the Enterprise app. Do you know if there is a download or something I need from my service providers (AT&T) to allow me to see/have this option on my phone?

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BB Bold 9700 :: Cannot Set Email Account / No Option Available

Jan 7, 2010

I have just got my Blackberry Bold 9700 today and I have been trying to setup my email account on it. I have gone through the setup process several times but cant seem to find the option to add my own email account on it. The only option is gives me is: 'I want to use a work email account with a Blackberry Enterprise Server'.

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BB Bold :: No Personal Mail Option On 9700?

Jun 25, 2012

The assistant for email set up show that we have normally 2options:

1) I want to create or add an email adress

2) I want to use a work email account..

I don't have the first option, only the second choice is possible, how can i do to set up an email adress?

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BB Bold 9700 :: Get Images Option Disappeared In E-Mail

Jul 1, 2010

So I had my Get Images option in my email disappear about a month or two ago, and I haven't seen it since.I can't remember changing anything, my HTML is enabled, my "Download Images Automatically" option is enabled.I tried resending service books, and I have the latest software/firmware version, but nothing.I can see HTML formatting in the email (like coloured backgrounds, formatted text, etc, but no images, I don't get the option to "Get Images" either when I press the BB key. The only options I get is More, More All and Get Plain Text.

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BB Bold 9700 :: What Is Your Screen Brightness Set To / No Auto Dim Option?

Feb 7, 2010

Mine is at 50% and no auto-dim.

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BB Bold 9700 :: Desktop Manager / No Email Option

Aug 14, 2010

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BB Bold 9700 :: Dont Have Option Of Personal Email

Aug 1, 2010

just recently bought a blackberry bold 9700 with a data plan on t-mobile -UK. When i first went through the setup wizard i had the two options one for the enterprise and the other for personal use. I did not fill in my details so i left it at that moment to check out the other features on the phone. But the second time i came round to it, it only gave me the enterprise option which i dont want. Just wondering how i can get that option back. Also i cannot seem to be able to get blackberry apps or windows live messenger, although my blackberry messenger is working fine. please can someone help me with this?

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BB Bold 9700 :: No Option To Delete Pictures From Gallery

Apr 19, 2010

My 9700 does not have an option to delete pictures from the gallery, the delete button also does nothing, whats wrong?

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BB Bold 9700 :: No Personal Email Setup Option

Jul 8, 2010

No Personal Email Setup Option

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Mar 17, 2010

Everything works like a charm, I can send e-mails, and receive them and everything else this wonderful little piece if outstanding technology is supposed to do, ... except reply to an email. I've read many, many solutions found on the internet all day today to the point I am exhausted, so I have no other choice than to take some of your valuable time to assist me. I did the Options/Advanced/Service Book delete and restore CMIME trick and no change.

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Jan 9, 2012

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BB Bold 9700 :: Doesn't Give Option To Set Up Personal Email

Mar 9, 2010

Not sure where to post this, but my wife and I both have the 9700. Yesterday hers quit working. The phone works and sms works.Anyways my issue is this, I am using it for personal use, but cannot send/receive pin messages, my bbm doesn't send/receive invites, and it won't let me setup a personal email.When I click on setup/email the only option available is to add an enterprise email and asks for the enterprise password.Any ideas as to why this is happening or ways around this so I can use my bbm and setup my personal emails to automatically send to my phone like I had before? Mine still works perfect. Any ideas on what needs to be done to get her email set back up and bbm working again ?

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BB Bold 9700 :: Can't Add Email / Wireless Update Option Missing

Jan 26, 2010

I started out with the problem that I cannot use internet or receive text/bbm/emails on my phone. I called Bell's tech support, and they had me download the new OS (which I had) and if that didn't work, use the security wipe.So, I did that.Now that my bold 9700 has been reset to the factory settings, I am trying to add my hotmail account back onto it so I can add my bbm contacts. However, when I try to go to the "email set up" my ONLY option is to add a work email account with the BES. Not at all what I want.As a side note, I also noticed that the "wireless update" option is now missing from the options menu. Also, my bb browser goes to the Bell mobile portal instead of the old homepage. Not a major issue, but just noticed the differences.

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BB Bold 9700 :: Missing Want To Create Or Add Email Address Option

Mar 12, 2010

Im having a problem on setting up my email because the option "I WANT TO CREATE OR ADD AN EMAIL ADDRESS" is missing on my phone. Pls help me find solution.

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BB Bold 9700 :: After 545 Upgrade Unable To Choose Option Of Keypad Lock

Mar 19, 2010

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BB Bold 9700 :: Messenger - Send Some Images Or Files - Change Option

Mar 24, 2010

1: when i send some images or files, i always have to wait that the receiver accept the file... how can we change this option... and go back with the old style? I understood that this is a "problem" of the new version of BB messenger.

If i send an image to a contact who still have an old model (es BB 8300) with the old software, on my phone is displayed "file sent" straight, without any wait. Instead if i send an image to someone who has a new software, i have to choose the size of the image, and wait for his acceptance. And i also saw that if a contact doesn't accept the file immediately, after some time (really i cannot say how many time), there is a kind of time out of the sending (displayed on his phone)...how is it possible (on my phone was always displayed "waiting for acceptance")? How can i cancel this option?

2: with the old software if someone didn't read a message, a clock appeared on the face of the contact, and then i usually set the advice, to know when he read the message thanks to the sound. With the new software instead, i saw you can just set the advice only if the contact is Unavailable.

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Jan 31, 2010

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Apr 6, 2010

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Feb 10, 2010

I have a BlackBerry Bold 9700 with OS Version 5.0.0.321 Platform 5.1.0.90.I want to Install Opera Mini , in Opera Website there is no option for Bold 9700 also no option for OS Version 5.0 , it means I could not Install Opera Mini on my latest BlackBerry product ?

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Mar 23, 2012

Bold 9700 -When I try to turn on wi-fi, the check box will appear checked for a few seconds and then just disappear, leaving the wi-fi off. When trying to search for wi-fi network, I get a message asking me to turn on wi-fi to perform scan; I click ok, then after 20 seconds or so, an error message appears stating that wi-fi can"t be turned on.

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Jul 24, 2010

I have a blackberry bold 9700 and i got it a few days ago and every since then ive been trying to get the wifi working.The phones unlocked by the way. I set up the wifi fine but in manage connections i have my network in green beside my wifi and a white tick to the right and its supposed to be a green checkmark im assuming. No matter what i do my wifi symbol wont light up white its still grey and i set up the wifi and it says it succesfully connected but still no wifi. Is it my phone settings or my internet or my phone i dont know right now im so confused. and i have a linksys router and im with roger

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BB Bold :: No Wifi Features In 9700?

Mar 8, 2012

WIFI features are not available in Manage connections. Only Bluetooth and Mobile Network.Having said that I cannot access WIFI in my blackberry phone. How come this is not available.How can I setup the wifi?

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May 27, 2012

I am currenlty with some friends. everyone can connect to the wi-fi but me 6 pc, four iphone etc.even my pc but not my blackberry< It shows the network and the status is connected but the wi-fi icon is never white

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