BB Bold 9700 :: Get Images Option Disappeared In E-Mail
Jul 1, 2010
So I had my Get Images option in my email disappear about a month or two ago, and I haven't seen it since.I can't remember changing anything, my HTML is enabled, my "Download Images Automatically" option is enabled.I tried resending service books, and I have the latest software/firmware version, but nothing.I can see HTML formatting in the email (like coloured backgrounds, formatted text, etc, but no images, I don't get the option to "Get Images" either when I press the BB key. The only options I get is More, More All and Get Plain Text.
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Mar 24, 2010
1: when i send some images or files, i always have to wait that the receiver accept the file... how can we change this option... and go back with the old style? I understood that this is a "problem" of the new version of BB messenger.
If i send an image to a contact who still have an old model (es BB 8300) with the old software, on my phone is displayed "file sent" straight, without any wait. Instead if i send an image to someone who has a new software, i have to choose the size of the image, and wait for his acceptance. And i also saw that if a contact doesn't accept the file immediately, after some time (really i cannot say how many time), there is a kind of time out of the sending (displayed on his phone)...how is it possible (on my phone was always displayed "waiting for acceptance")? How can i cancel this option?
2: with the old software if someone didn't read a message, a clock appeared on the face of the contact, and then i usually set the advice, to know when he read the message thanks to the sound. With the new software instead, i saw you can just set the advice only if the contact is Unavailable.
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May 4, 2015
I recently bought a new LG G3. I has initially locked some images using content lock option in gallery. now I have noticed that the unlock option is missing from there. I can no longer view the locked images. and if a new image is locked it just disappears.
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Jun 25, 2012
The assistant for email set up show that we have normally 2options:
1) I want to create or add an email adress
2) I want to use a work email account..
I don't have the first option, only the second choice is possible, how can i do to set up an email adress?
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Dec 6, 2012
Since large update last week the option icon has disappeared from the desktop screen.When I try to access options via the bb menu it does not respond and takes me back to the home screen.
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Sep 2, 2010
So I have owned a Black Bold 9700 for a while now and about 2 months ago I switched to a White 9700. I would always get at least one day out of my battery in my black 9700. And I was with my white 9700 as well until about 2 weeks ago.I rarely talk on my phone but I am a heavy user with BBM, text and email and a bit with Facebook which I know uses a lot of battery... I have about 90 contacts on BBM and use it constantly everyday -- chatting with 4 to 5 ppl at a time constantly. However, I'm lucky if my battery lasts from 11am until 5pm anymore. I have tried about 3 different batteries and they all have the same issue. I just upgraded my software from .743 to .862 last night.
And I switched over to a brand new OEM battery 2 days ago. I charged my phone overnight and powered it on at 11am and now at 2:14pm I'm sitting at 75% battery life.I don't have many apps on my phone besides Facebook and Weather Eye. The only apps I ever have running everyday are the ones that have to be running constantly (BBM, Phone, Browser, Messages). I rarely even browse the internet and I don't have Bluetooth or Wi-Fi enabled. However, I am always running on 3G.
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Jul 19, 2011
the delete option in the pictures menu has disappeared. How do I get it back?
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Sep 4, 2010
I have added my hotmail address in my blackberry bold 9700. I seem to have a problem with images in my emails. They do not appear. I have all the features enabled html etc but still no use. When I press get images from the menu it still does not work.
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Jul 15, 2010
i am using bb since 4 years. i now switched to bb bold 9700 which has wi-fi and 3g. i need help on following topics, sorry if this is repeat question but i searched all possible solutions on website but remained failed.
1. how to set up hotmail, yahoo mail, gmail accounts along with official company mails which is already set up. important is to received online mails the i am receiving official mails on company account, means it rings when a mail hits inbox, i want the same for hotmail, yahoo mail and gmail?
2. how to play Internet on it, when i click on any Internet video, it asked, do you want to switch to wap to stream the video, when i say yes, it gives error message, if i am on wi-fi connection, even then it does not play any video, simply gives error message.
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Mar 19, 2010
I have the option turned on, yet it does not load unless I manually click get images
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Jun 3, 2010
When I receive E-mails I keep getting a message saying that I need to enable all to view the images in my E-mails. where do I got o do that.
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Mar 10, 2010
'email issues -Since last night, the address line of the sender is not appearing, and HTML code appears in the body of the email on all my email accounts I did a complete restore to factory settings and relinked the email accounts and there is no improvement.I have double checked all the settings, but can't see anything obvious.
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Apr 3, 2010
I don't know if this has anything to do with the recent BIS 3.0 update, but my E-Mail Setup Icon disappeared. I know it was there earlier today since I went in to see if there were any BIS 3.0 changes (I didn't see any).Now it's gone.I still have all my e-mail accounts set up and they appear to be working fine, but the setup icon is gone.Has anyone else noticed this issue?Is there something going on with BIS? Perhaps an upgrade rollout?
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Sep 12, 2012
I had my yahoo email account set up on my BB Bold 9930, with it's own icon. Suddenly, it is gone. I do have a separate email account on an enterprise server. Both were running fine for months.
1. I tried going to my email>options>email account management>set up email account
The account is now listed as existing, but the emails (or icon) are not showing anywhere on my BB. Emails are not showing up in the main email inbox.I also marked SHOW ALL ICONS and also looked in all folders for a separate Yahoo icon like I had before. Nothing.
2. I tried downloading a Yahoo mail app
I cannot find any that do not give me a "app not compatible with BB 9930"
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Sep 1, 2010
I moved to BlackBerry Bold 9700 about two weeks ago. Everything works great, except for one issue. Images in my HTML email messages don't download. I have tried all combinations of settings on automatically download images and confirm images download, in the Options > Email Settings menu. What happens is: When I hard reset the phone (take out the battery and reinsert it), and then do Get Images, images download. However, this continues only for some 3-4 hours, or say about 10-15 messages. After a point, Get Images doesn't download images. Even the arrows on the top right of the screen, that indicate an attempt to download, don't come. It almost seems like the phone has kept a limited space aside to download images in HTML messages, and this space is filled up and hence it stops downloading. The moment the battery is taken out and reinserted, Get Images works. But again for some time only.Tried taking Vodafone's help. They updated my Service Book, which according to them is the "standard solution" to Images downloading problem. But nothing happened. Which is expected, because they were possibly giving me a solution for images never downloading. In my case, they download for a bit, and then refuse to, till hard reset.Tried finding where any memory related settings could be there. Found a thing in Settings > Memory > Compression. Tried both Enabled and Disabled, it doesn't help.
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Apr 17, 2010
I want to save something from Google images to set as my wallpaper but can't find out how.
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Jan 6, 2010
I use my gmail app in my bold to retrieve mails thru GPRS When I send a mail, it adds a line "sent from mobile device"I want to edit this... Where can I check this , since the app says to make changes in Blackberry profile notification
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Jun 25, 2010
I got a problem with my bb9700 on SMS. When I powered on my bb, it showed like"uncaught exception：string index out of range:0". And the sms & mms icon disappeared. In message-box, I couldn't see any sms here,but only emails and mms. It will show a list about short messages when i press(alt+s), but any message can't be open, just a list. I have tried v6.0.0.593/680/743, but it doesn't be fixed. I can only wipe the phone , but several days later,It will repeat. no BIS/BES with my phone.
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Jul 15, 2012
I have BIS and a couple of email accounts. I've used this device for years now. This morning all POP email icons disappeared except my Gmail account. How do I get them back?
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Jul 13, 2011
I have a new BB Bold 9780 purchased a month back. I have BIS unlimited plan and should be able to setup 10 email accounts I believe.
The problem I have is with the 'Internet Mail Account' option within the Email Accounts in setup. When I click this option, nothing happens. The option doesn't respond to my click.
I know that I have workaround to setup email account through some links in internet and I have already setup my gmail account through the link. However, I would like to have the facility to add a new account through my mobile itself.
I suspect that the problem is due to an incorrect / failed update of 'Email Setup Application'. The version I have is 6.10.0804.1543
Is there any way to get this program updated ? or to get the 'Internet Mail Account' option working in my BB ? I am unable to delete the program through Application Management as the option of Delete is not present.
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May 20, 2010
Used my bold a few months and was very happy. But today, suddenly it can't read my Memory Card anymore. All the data is still there when I check using my computer with a card reader.I did multi times Battery Pull and changed different card..
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Jul 24, 2010
Techno help needed again! Can some body please explain; why the small icons (pictures) for my email accounts keep disappearing and re-appearing whenever they choose? More importantly how do I stop them disappearing again?
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Jul 22, 2010
I downloaded bbmaps and the download worked but when I wanted to open it it disappeared it isn't in my downloads folder and not even apps. I DiD download it but where is it? Can I do anything to make it appear?
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Jul 6, 2010
I currently have a blackberry bold 9700, I downloaded blackberry app world and I worked perfectly but once I connected it to my laptop the app world disappeared and know I can not download anything know, but the blackberry app world is still on my application list!Anyone out there can help me getting the icon back so I can start down loading things?
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Aug 8, 2011
Once updated the facebook app to the new release on my Bold 9700, the icon doesn't appear anywhere and I can't use it.
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Apr 12, 2012
...removed battery and backed up still no contacts!
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Nov 1, 2012
My phone is a blackberry Curve 9380 and last time I updated 3 of my apps, 2 folders of pictures in Images just disappeared. Why is that? How can I have my photos back?
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Jan 30, 2010
When I switch on the camera application the track pad doesn't zoom anymore like it used to. The track pad on the screen shows only the + sign on top of the tracking pad but the - sign has disappeared, in the panel it shows zoom at 1.0x. I have pressed the accessory bottom and the function for zoom in and out have disappeared as well. The letter commands on the key board for zooming in and out don't work either. I would appreciate any assistance I can get.
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Jan 19, 2010
When I put another sim my WAP browser icon disappeared. I have activated internet on it but how could I use it?
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Aug 25, 2010
My BBM icon disappeared when I upgraded the version to 5.0.1.38. When I checked Options>Applications> Add on>
Blackberry Messenger 5.0.1.38 appears.
My mobile is BB 9700 v5.0.0.351
Question 1.) Is that the reason why the icon disappeared (compatibility issue)? I have read issues on forums similiar to mine but it is not successful. I downloaded the BBM again and again; reboot the phone; but still it is not showing. I read something about BB device software version 6.0 (only one showi on the website).
I am downloading it now,
(Question 2.) Will that help?
(Question 3.) if YES, How will i do it? Procedures pls..
(Question 4.) Are (BBM version, BB9700 version, BB Device Software) compatible?
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Jan 22, 2011
I have got a new one Bold 9780, the first time BlackBerry for me, when setting up the email I am not able to find the option "Internet mail account" but I have only the option "Enterprise account" possible?
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