BB Software :: Bold 9780 - Unable To Find Option For Internet Mail Account Setup

Jan 22, 2011

I have got a new one Bold 9780, the first time BlackBerry for me, when setting up the email I am not able to find the option "Internet mail account" but I have only the option "Enterprise account" possible?

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BB Bold :: 'Internet Mail Account' Option Not Responding In 9780

Jul 13, 2011

I have a new BB Bold 9780 purchased a month back. I have BIS unlimited plan and should be able to setup 10 email accounts I believe.

The problem I have is with the 'Internet Mail Account' option within the Email Accounts in setup. When I click this option, nothing happens. The option doesn't respond to my click.

I know that I have workaround to setup email account through some links in internet and I have already setup my gmail account through the link. However, I would like to have the facility to add a new account through my mobile itself.

I suspect that the problem is due to an incorrect / failed update of 'Email Setup Application'. The version I have is 6.10.0804.1543

Is there any way to get this program updated ? or to get the 'Internet Mail Account' option working in my BB ? I am unable to delete the program through Application Management as the option of Delete is not present.

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BB Bold :: 9780 Internet Mail Account Not Activating?

Apr 18, 2012

My BB Bold 9780 recently went under to software wipe outs and then had the software uploaded due to JVM Error issues and a blackberry 102 error. Since then i have not been able to get the email wizard set up to accept my password so that i can activate my personal email account. i have a data plan so that is not an issue, but everytime i try to log on i get this message "Sorry, unable to conigtue your session. Please log in again." i have tried this numerous time, have sent the registration again then rebooted to no avail

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BB Bold :: Setup Internet Mail Account?

Sep 7, 2011

I had set up my personal emails on the "Internet Mail Account". When I tried later on to add another personal email, it gives me a message that I have to put my user name and password, however I did not put any.

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BB Bold :: When Click On Internet Mail Account It Takes Back To The Setup Page

May 4, 2012

When I click on internet mail account it takes me back to the set up page what shall I do to set it up?

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BB Curve :: Can't Find The Option To Setup Email Account

Oct 3, 2012

I just got a Curve 8520 and I can't find the option to set up my email account. I just get the enterprise activation option in the set up.

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BlackBerry :: Internet Mail Account Feature In Setup?

May 30, 2011

Yesterday received notification of an update to internet mail account feature for managing email addresses.I proceeded with the update, it failed part way through, I'm not sure at what point.I now cannot access access the feature "internet mail account". I have the Bold 9780.

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BB Bold :: Setup The Dual Number Option On The Recently Acquired 9780?

Jan 20, 2012

I am trying to setup the Dual Number option on the recently acquired Bold 9780. Whenever I am trying to ensure that call are diverted to the number in use, the message on the screen reads Divert failed. Please try again or change to "no divert" followed by Supplementary service error: Unexpected data value.Is the Dual Number option available on BB Bold 9780 ?

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IPhone :: Unable To Setup Yahoo Email Account In Mail?

May 27, 2012

I have had my phone for ages and all of a sudden it will not connect to my work gmail account. It's telling me my user name or password is incorrect and even thought I make sure, shut the phone down and restart it, it still says the same. When I delete and try to set it up again it tells me can not connect to imap?

Info:
iPhone 4

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BB Bold 9000 :: How To Get Option To Setup Home Account?

May 27, 2010

I have got a 9000 Bold unit that was an ex work machine.When I try to set up my personal e-mail through e-mail setup, the only option I get is "I want to use a work e-mail account with a Blackberry Enterprise Server".How do I get the option to setup a home account?

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BB Bold :: 9780 - Cannot Find Internet Explorer Icon

Jul 22, 2012

In my bold 9780 handset I cant see explorer icon. I have checked show all link also. This has happened after change of service provider.

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BB Curve 8500 :: Messaging - Setup Folder Doesn't Have An E-mail Setup Option

Mar 31, 2010

I have a new-to-me device, after my original Curve 8530 had to be sent back to the carrier. I restored old settings from a backup re Desktop Manager, but now there are messaging problems. One, my setup folder doesn't have an e-mail setup option. Two, in "Email Reconciliation" option, only chloice I have is to change the e-mail account on "Message Services" drop-down. Related to that, if I'm in "messages," my Options screen lacks "Reconcile Now."

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BB Bold 9000 :: Setup Push Mail Service From Gmail Account?

Apr 24, 2010

I am new here and i wanted some help with setting up my email on Blackberry.The thing is that my Blackberry is from India, and I moved to Australia.I asked for the ulock code from my indian carrier which they were happy to provide with.I never used push mail service or a BB before.I want to set up a push mail service from my Gmail account to my Blackberry, which i am not able to do. Can you help me.my phone is a Blackberry 9000 Bold.

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BB Bold :: Unable To Remove Email Account On 9780?

Jun 24, 2011

I can't remove my email account on my Bold 9780. I have read through a few discussions but can't find anything that works. "Options" has no option for disabling any account.

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BB Bold :: Access To Internet Mail Account?

Jul 14, 2012

I recieved a Blackberry message stating I needed to enter my email password on the account which I have been using. I have followed the instruction by entering setup and clicking Email Accounts. On that screen it allows to me two options Internet Mail Account & Enterprise Account. However when I try and click the Internet Mail account nothing happens, it does not let me use this option. I have tried the Enterprise Account and it says "Status: initialzing service" but nothing is happening. (been like this for 30mins)

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BB Bold :: Unable To Setup Yahoo Mail?

Jun 1, 2010

i tried to setup yahoo mail on my bb but it keeps on popping incorrect username and password.

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BB Bold :: Internet Mail Account Selection Is Not Working?

May 31, 2011

I am trying to get into the setup for my Hotmail Account and when I select the option for Internet Mail Account to get into the "settings" it does not move forward. But if I select Enterprise Account it moves on to the next screen...I have reset the blackberry and it still does not allow me to get into The Internet Mail Account!

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BB Bold :: Unable To Setup A New Email Account?

Nov 20, 2012

I bought this phone approximately 2 months ago. The dealer claimed the phone was new but upon usgae of the phone everyday, I began to believe otherwise. I have a full 4G internet plan on my phone and when I tried to setup my email for the first time, I was unable to access the option on my phone. Everytime I selected "setup internet mail account" , nothing happened. It was like the option didn't exist.Upon calling my service provider, I was informed that someone had my phone before and had their plan on it and it somehow blocked my ability to setup or change the previous email options and that it can only be accessed if I get the email address of the previous user, which is impossible because I bought it thinking it was new without any previous records. I tried everything! Factory restore etc! Nothing works because the option is somehow disabled. Is it possible to somehow rectify this situation? There must be some history attached to the PIN of this phone.

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BB Bold :: Unable To Setup New Email Account

Jul 20, 2012

I have purchased a used bold 9700 and after I set up my email address I still getting old emails from the previous user! his email account is not set in email options. is there anything i can do about it ?

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BB Bold :: Verify Password The Setup Email Account Shows The Internet And Enterprise Accounts?

Oct 16, 2012

When I try to verify my password the setup email account shows the internet and enterprise accounts as it should. When I press the internet mail management icon, it just throws me back to the setup screen. It is in a loop.

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BB Bold :: 9780 Browser Unable To Connect To The Internet?

Mar 19, 2011

I'm blackberry 9780 user version 9780/6.0.0.285 and indosat im3 (indonesia) provider with full data plan. Since last night I cannot browse with  browser and always get "unable to connect to the internet..." Message. I has restart and pull the batteries but still not work. I still can use bbm, facebook and browsing with opera browser

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BB Bold :: 9780 Unable To Access Internet Through Browser?

Jul 13, 2011

I recently bought BB 9780 without data plan. I am not able to access internet through browser even after successful wi-fi connection.

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BB Bold :: Email Account Setup - Unable Able To Continue Your Session

Feb 14, 2012

I recently updated to the new OS version, but when I went to set up my email accounts again, it's says "Sorry, unable able to continue your session. Please log in again." I know for a fact that the passwords are correct because it allows me to see the passwords.

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BB Bold :: Unable To Access Email Account Setup Since Installing The Latest OS?

Jul 25, 2011

I'm not able to access email account setup since installing the latest OS. Is there a way to revert to the earlier version?

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BB Torch :: Internet Service Account Deactivated / Internet Emails Are Not Accessible & Setup Email

Dec 10, 2011

after i changed teh carrier provider, my internet emails (yahoo,...etc.) are not accessible & setup email returns the message :internet service account deactivated..Is this something from the service provider or from blackberry; any actions to be done from my side?

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BB Bold :: Unable To Log Into Internet Service Account?

Sep 30, 2011

I have a Bold 9900, and have already setup an account with my carrier in regards to the BIS account/email (stc.blackberry.com) in my case. It was setup through the email client on the bold and not through the website (stc.blackberry.com).verytime i try to login it says username/password is incorrect, though i am sure it is correct. I had previously tried to create the account through the website, but an error of "Your account is not accessible via HTML browser. Please use your device to access BlackBerry Internet Service". That error occurs even if i use the Bold 9900 browser or and other browser for that matter. The email account sends an recieves emails, but i cannot access the settings via the website on the phone or pc.

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Xperia Ray :: Setup A New Mail Account?

Aug 25, 2011

I'm trying to setup a new mal account, and connect it to Exchange In the first screen I place my email adress [URL] and password After that it asked to fix the settings for Exchange

domain/username > minefirst.last
password > *******
server > mail.mine.com
use of SSL

I accept everything, but it's not working . . it's continues saying Waiting for synchronization cause i need this one (with out installing an special app)

android 4.0.3
kernel 2.6.32.9-perf
build 4.1.A.0.562

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BB Torch :: 9800 - Email Setup Not Giving Option To Add Account?

Oct 13, 2011

I just installed the newest OS for my Torch 9800 (6.0 Bundle 2647). I lost all of my passwords and email accounts. Just go to Setup, select Email Accounts and add all of my accounts back. When I go to Setup there are 2 envelope icons that say "Email Accounts" where there used to be only 1. When I click on either of them it takes me to the "Select the type of email account type:"

Here we have 2 options: Internet Mail Account or Enterprise Account. When I click on Internet Mail Account it takes me right back to Setup, so I select "Email Accounts" again, and then Internet Mail Account and again my phone goes right back to Setup. It just goes around and around in circles and never gives me the option of actually adding an email account. From setup to select type and right back to setup. I have taken the battery out to no avail.

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BB Torch :: 9800 - Regular Email Account Setup Option?

Apr 26, 2011

I would like to set up email on my Torch 9800 but when I select email accounts in setup menu the next screen is enterprise activation and does not offer the regular internet email setup.

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IPhone :: Cannot Setup Outlook Mail Account

May 24, 2012

i cannot set up my outlook mail account on my i phone

Info:
iPhone 4S

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BB Torch :: Can't Locate The Internet Email Setup Option

Aug 11, 2011

I have followed demo's and setup instructions to setup internet e-mail accounts on my new Torch 9800. My e-mail setup goes direct to Enterprise Account activation - no option to select internet mail account or Enterprise e-mail. I have tried factory reset - just incase I had messed up during the initial setup of the new phone. software is V6.0.0.600 platform6.6.0.233). My 3 UK account is internet enabled (all works on my old Samsung Galaxy S phone).

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