BB Bold :: Internet Mail Account Selection Is Not Working?
May 31, 2011
I am trying to get into the setup for my Hotmail Account and when I select the option for Internet Mail Account to get into the "settings" it does not move forward. But if I select Enterprise Account it moves on to the next screen...I have reset the blackberry and it still does not allow me to get into The Internet Mail Account!
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Jul 14, 2012
I recieved a Blackberry message stating I needed to enter my email password on the account which I have been using. I have followed the instruction by entering setup and clicking Email Accounts. On that screen it allows to me two options Internet Mail Account & Enterprise Account. However when I try and click the Internet Mail account nothing happens, it does not let me use this option. I have tried the Enterprise Account and it says "Status: initialzing service" but nothing is happening. (been like this for 30mins)
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Sep 7, 2011
I had set up my personal emails on the "Internet Mail Account". When I tried later on to add another personal email, it gives me a message that I have to put my user name and password, however I did not put any.
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Apr 18, 2012
My BB Bold 9780 recently went under to software wipe outs and then had the software uploaded due to JVM Error issues and a blackberry 102 error. Since then i have not been able to get the email wizard set up to accept my password so that i can activate my personal email account. i have a data plan so that is not an issue, but everytime i try to log on i get this message "Sorry, unable to conigtue your session. Please log in again." i have tried this numerous time, have sent the registration again then rebooted to no avail
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Jul 13, 2011
I have a new BB Bold 9780 purchased a month back. I have BIS unlimited plan and should be able to setup 10 email accounts I believe.
The problem I have is with the 'Internet Mail Account' option within the Email Accounts in setup. When I click this option, nothing happens. The option doesn't respond to my click.
I know that I have workaround to setup email account through some links in internet and I have already setup my gmail account through the link. However, I would like to have the facility to add a new account through my mobile itself.
I suspect that the problem is due to an incorrect / failed update of 'Email Setup Application'. The version I have is 6.10.0804.1543
Is there any way to get this program updated ? or to get the 'Internet Mail Account' option working in my BB ? I am unable to delete the program through Application Management as the option of Delete is not present.
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May 4, 2012
When I click on internet mail account it takes me back to the set up page what shall I do to set it up?
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Jan 22, 2011
I have got a new one Bold 9780, the first time BlackBerry for me, when setting up the email I am not able to find the option "Internet mail account" but I have only the option "Enterprise account" possible?
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May 24, 2011
When i go to setupemail accountsinternet mail account there is an email address I dont have access to their. All I can do is activate it but i cant since i dont have the password. How do i delete it.
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Nov 19, 2011
I'm having trouble managing my E-Mail accounts on my Torch 9800.
From the home screen i go to setup after i tap email accounts and i can't select Internet Mail Account because it's directly Enterprise Account.
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Nov 28, 2012
I am having issues with my username. I have sent the password to me but can't figure out the username. I can sign into my blackberry account on the laptop but can't on the phone.
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Nov 11, 2011
i'm zuerin. i'm using blackberry curve 3g - 9300 How i want to install back my internet mail account?
I think I have accidentally deleted it Because when i click setup > email accounts > internet mail account (cannot be click)So i guess i need to download the internet mail account software once again?
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Dec 30, 2011
The button for the Internet Mail Account is froze and will not let me create email account. I have the enterprise for work and this is working fine. This started when I changed my yahoo password from my personal PC.
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May 30, 2011
Yesterday received notification of an update to internet mail account feature for managing email addresses.I proceeded with the update, it failed part way through, I'm not sure at what point.I now cannot access access the feature "internet mail account". I have the Bold 9780.
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Jul 23, 2011
I would like to know how we can transfer a group of several sms's at the same time as a mail (a kind of chat history with sending/receiving with the same contact person).In BBM you can forward the chat as a mail but I have not found the same option in sms messages.
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Jun 28, 2011
I am BB Torch 9800 user. My device's internet mail is not working at all. Is there any way to reinstall this software.
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Jan 11, 2010
E-mail reconciliation is not working for me with my Gmail account. When I read an e-mail on my BB, it isn't being marked as read in my Gmail. It also isn't working the other way: when I read an e-mail on my computer, my BB doesn't mark it as read.
How can I fix this? E-mail reconciliation in my options is already turned on.
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Dec 28, 2013
I have a HTC ONE With Android 4.3 and Sense 5.5. Suddenly the e-mail sync stopped working on my primary mail account. I have tried out every thing and even done an factory reset on my Phone. Have tested this mail account on other Devices and there is nothing wrong with the e-mail account.
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Dec 19, 2011
I recently switched from bold 9700 to torch 9860. I setup my msn and gmail account on my Blackberry and it worked fine until I activated enterprise email account. Both msn and gmail 's icon dispeared and i don't get emails pushed to my blackberry any more. I already erased both msn and gmail accounts on BB and re-setup, doesn't make a difference. the msn worked fine on my 9700 until i switch.
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Jul 14, 2011
I bought recently a Blackberry curve 3G, without knowing I started the installation; now I see I clicked the wrong email selection. I clicked "Enterprise account" but I need "internet Mail Account". I don't know and don't find anywhere where I can go back and switch to the right account.
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Apr 12, 2012
I'm in Uruguay (South America), my sevice provider is Ancel. I work for Tata Consultancy Services, and I want to connect to im.tcs.com mail server. The problem is that apparently I can't get my APN settings to work properly. I've called my sevice provider many times but their plain answer is that they don't offer blackberry support, even though they should be able to help me configure APN. I've also called blackberry support from Tcs, and they say that I should talk to my service provider to configure my maiil account.
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Nov 6, 2012
I have restored my blackberry 9900 bold backup last night and sincd then i am unable to use my yahoo account on bb, i can receive the emails but cant reply it .... when i try to reply a new window open but on blackberry menu there is no option of send.... and its only happening in Yahoo.... I can use my gmail account and Mail Xchange accounts but the problem is only with yahoo.
I have tried to reboot by pulling up a battery.... Have registered my blackberry device Have Deleted and Sent Service Book Have received the emails that your account has been activated and you will begin to receive emails in next 20mins. Infact i have deleted my Yahoo Account and tried to set up again but its still a same problem....
When i open my Yahoo account on the centre top of the screen its written Gmail, although its yahoo account...
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Jul 2, 2011
Is there a way to use my media memory to run my Yahoo mail account? Presently, I get the message that the application is too large and is closing
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Sep 12, 2012
I had my yahoo email account set up on my BB Bold 9930, with it's own icon. Suddenly, it is gone. I do have a separate email account on an enterprise server. Both were running fine for months.
1. I tried going to my email>options>email account management>set up email account
The account is now listed as existing, but the emails (or icon) are not showing anywhere on my BB. Emails are not showing up in the main email inbox.I also marked SHOW ALL ICONS and also looked in all folders for a separate Yahoo icon like I had before. Nothing.
2. I tried downloading a Yahoo mail app
I cannot find any that do not give me a "app not compatible with BB 9930"
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Jun 5, 2012
My internet account is still not active blackberry sucks!
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Apr 24, 2010
I am new here and i wanted some help with setting up my email on Blackberry.The thing is that my Blackberry is from India, and I moved to Australia.I asked for the ulock code from my indian carrier which they were happy to provide with.I never used push mail service or a BB before.I want to set up a push mail service from my Gmail account to my Blackberry, which i am not able to do. Can you help me.my phone is a Blackberry 9000 Bold.
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Sep 30, 2011
I have a Bold 9900, and have already setup an account with my carrier in regards to the BIS account/email (stc.blackberry.com) in my case. It was setup through the email client on the bold and not through the website (stc.blackberry.com).verytime i try to login it says username/password is incorrect, though i am sure it is correct. I had previously tried to create the account through the website, but an error of "Your account is not accessible via HTML browser. Please use your device to access BlackBerry Internet Service". That error occurs even if i use the Bold 9900 browser or and other browser for that matter. The email account sends an recieves emails, but i cannot access the settings via the website on the phone or pc.
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Aug 3, 2012
I have recently changed my email address and need to update this on my Bold 9900. I go in to Setup > Email Accounts and tap/click on Internet Mail Account, however it does nothing. I have previously used this feature to add/amend email details. It allows me to click on Enterprise Account, but when I click on Internet Mail Account nothing happens. Have rebooted device a couple of times and get the same problem.
Device Details:
Blackberry 9900
7.1 Bundle 1149 (v7.1.0.342, Platform 5.1.0.276)
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Aug 24, 2014
not working get no microphone in text
Info:
iPhone 5c, iOS 7.0.5
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Jun 5, 2012
All of a sudden, my Alias mail account name is telling me that the password or account name is incorrect.So I go into SETTINGS as the button appears for it, and I hit it check all the settings and the settings are fine, nothing has changed. I have not had this problem in over 5 years! Is this a symptom of iCloud going full, taking over MobileMe? I cancelled my MM account 3 months back and have not had any problems. Why has this problems suddenly started appearing? I was looking at the mail in the ALIAS account from the alias account. Now I am looking at it through my main account, which is also reacting slowly due to this problem.
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Jul 3, 2010
I love my new Z5 compact but it seems to me that Sony changed some stuff regarding text selection (I guess due to the text lense they added). Beside that I don't really need a lense (who does?) it changes the behaviour and leads to some really annoying limitations when working with documents in some apps.
Example: Evernote (because I guess many users use it)
Try to select more then one line text :-) Works on several other old and new Android devices... not on my Z5 compact sadly.
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Oct 16, 2012
When I try to verify my password the setup email account shows the internet and enterprise accounts as it should. When I press the internet mail management icon, it just throws me back to the setup screen. It is in a loop.
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