BB Torch :: Can't Delete Internet Mail Account
May 24, 2011
When i go to setupemail accountsinternet mail account there is an email address I dont have access to their. All I can do is activate it but i cant since i dont have the password. How do i delete it.
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Nov 19, 2011
I'm having trouble managing my E-Mail accounts on my Torch 9800.
From the home screen i go to setup after i tap email accounts and i can't select Internet Mail Account because it's directly Enterprise Account.
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Nov 28, 2012
I am having issues with my username. I have sent the password to me but can't figure out the username. I can sign into my blackberry account on the laptop but can't on the phone.
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Jul 14, 2012
I recieved a Blackberry message stating I needed to enter my email password on the account which I have been using. I have followed the instruction by entering setup and clicking Email Accounts. On that screen it allows to me two options Internet Mail Account & Enterprise Account. However when I try and click the Internet Mail account nothing happens, it does not let me use this option. I have tried the Enterprise Account and it says "Status: initialzing service" but nothing is happening. (been like this for 30mins)
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Sep 7, 2011
I had set up my personal emails on the "Internet Mail Account". When I tried later on to add another personal email, it gives me a message that I have to put my user name and password, however I did not put any.
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Apr 26, 2012
I have been trying to find an option to delete my mailbox but I can't seem to find it. Been looking around and people have been saying go to essages>Options>Settings>Email>Mailboxes, but when I do not have the "Email" option. The reason why I want to delete my account is because for some reason I have not been receiving emails on my phone anymore, even when I sync it.
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Jul 1, 2014
I have two e-mail accounts on iPhone, and need to delete the business e-mail. Seems simple, but the RED DELETE Account button is no longer an option.Â
Version is 7.1.1
Model #MD634LL/A
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Dec 10, 2011
after i changed teh carrier provider, my internet emails (yahoo,...etc.) are not accessible & setup email returns the message :internet service account deactivated..Is this something from the service provider or from blackberry; any actions to be done from my side?
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May 31, 2011
I am trying to get into the setup for my Hotmail Account and when I select the option for Internet Mail Account to get into the "settings" it does not move forward. But if I select Enterprise Account it moves on to the next screen...I have reset the blackberry and it still does not allow me to get into The Internet Mail Account!
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Nov 11, 2011
i'm zuerin. i'm using blackberry curve 3g - 9300 How i want to install back my internet mail account?
I think I have accidentally deleted it Because when i click setup > email accounts > internet mail account (cannot be click)So i guess i need to download the internet mail account software once again?
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Dec 30, 2011
The button for the Internet Mail Account is froze and will not let me create email account. I have the enterprise for work and this is working fine. This started when I changed my yahoo password from my personal PC.
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May 30, 2011
Yesterday received notification of an update to internet mail account feature for managing email addresses.I proceeded with the update, it failed part way through, I'm not sure at what point.I now cannot access access the feature "internet mail account". I have the Bold 9780.
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Apr 18, 2012
My BB Bold 9780 recently went under to software wipe outs and then had the software uploaded due to JVM Error issues and a blackberry 102 error. Since then i have not been able to get the email wizard set up to accept my password so that i can activate my personal email account. i have a data plan so that is not an issue, but everytime i try to log on i get this message "Sorry, unable to conigtue your session. Please log in again." i have tried this numerous time, have sent the registration again then rebooted to no avail
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Sep 28, 2012
who can give me instructions on how to delete a IM account in yahoo for the chat service.A friend used my fone for the YM and I would like to delete it.I don't see any options of deleting the account.
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Jul 13, 2011
I have a new BB Bold 9780 purchased a month back. I have BIS unlimited plan and should be able to setup 10 email accounts I believe.
The problem I have is with the 'Internet Mail Account' option within the Email Accounts in setup. When I click this option, nothing happens. The option doesn't respond to my click.
I know that I have workaround to setup email account through some links in internet and I have already setup my gmail account through the link. However, I would like to have the facility to add a new account through my mobile itself.
I suspect that the problem is due to an incorrect / failed update of 'Email Setup Application'. The version I have is 6.10.0804.1543
Is there any way to get this program updated ? or to get the 'Internet Mail Account' option working in my BB ? I am unable to delete the program through Application Management as the option of Delete is not present.
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May 4, 2012
When I click on internet mail account it takes me back to the set up page what shall I do to set it up?
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Jan 22, 2011
I have got a new one Bold 9780, the first time BlackBerry for me, when setting up the email I am not able to find the option "Internet mail account" but I have only the option "Enterprise account" possible?
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Jul 10, 2012
I received an e-mail to update one of my e-mail passwords. After going into "setup" , then "e-mail" the screen pops back to the main "setup" screen. When I attempt to exit the screen freezes and then I have to remove battery to reboot.
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Apr 8, 2012
Been trying to set up another email account to recieve incoming mail, although cant remember how I done it. I currently have it set up for Hotmail but want to change it to my Gmail account instead.
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Jun 28, 2011
I am BB Torch 9800 user. My device's internet mail is not working at all. Is there any way to reinstall this software.
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Feb 19, 2012
When I first got my phone I accidentally set up my e-mail address as a .com not a.co.uk. When I add a new contact in my contact list, my .com email address is there and I can't remove it. I have synched the correct .co.uk address as I get my e-mails through. How do I delete the wrong e-mail address for synching contacts?
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Jul 4, 2012
I have an email account on my BB Torch 9800 that has been deleted yet still appears on the menu. Have removed battery twice to refresh but still appears. It is interfering with another account.
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Nov 28, 2011
I am trying to delete an email account on 9800, but my device keeps asking me for the username and password when I go to the email account management page.
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Jun 8, 2012
I have just got a new bold and want to give my Torch to my daughter. How do i delete my email accounts off the phone ? when I try get into email account settings all i get is "Your device had a problem connecting to the server."
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Jul 25, 2011
Its my last day at my current job tomorrow but I can't get my work email account off of my Torch. Any buttons related to email account management or setup don't work when I press them using either the button or touch screen. All other buttons on the screen work apart from those related to emails.
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Jul 14, 2011
My daughter has given me her old blackberry torch 9800. Having added my email address and it works well, but in "set-up" it shows email accounts (2) will my daughters email also shown.
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May 8, 2011
Can somone tell me how to delete yahoo email accounts from my blackberry torch 9800, i get charged 5.00 a monthy for the two account from at&t i dont use them, when i go to the setup it does not do anything, there is no delete.
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Jan 25, 2012
Text message icon went suddenly missing from home screen after setting up mail account. Screen only has messages icon and clicking that takes to email messages.
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Jul 30, 2011
I swicht between blackberry bold and new model Torch, and can't setup internet email account.I call my provider, they said that I have to setup troghout internet (?) and send me temporary pass (?).
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Dec 19, 2011
I recently switched from bold 9700 to torch 9860. I setup my msn and gmail account on my Blackberry and it worked fine until I activated enterprise email account. Both msn and gmail 's icon dispeared and i don't get emails pushed to my blackberry any more. I already erased both msn and gmail accounts on BB and re-setup, doesn't make a difference. the msn worked fine on my 9700 until i switch.
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Jun 5, 2012
All of a sudden, my Alias mail account name is telling me that the password or account name is incorrect.So I go into SETTINGS as the button appears for it, and I hit it check all the settings and the settings are fine, nothing has changed. I have not had this problem in over 5 years! Is this a symptom of iCloud going full, taking over MobileMe? I cancelled my MM account 3 months back and have not had any problems. Why has this problems suddenly started appearing? I was looking at the mail in the ALIAS account from the alias account. Now I am looking at it through my main account, which is also reacting slowly due to this problem.
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