BB Torch :: Can't Select Internet Mail Account
Nov 19, 2011
I'm having trouble managing my E-Mail accounts on my Torch 9800.
From the home screen i go to setup after i tap email accounts and i can't select Internet Mail Account because it's directly Enterprise Account.
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May 24, 2011
When i go to setupemail accountsinternet mail account there is an email address I dont have access to their. All I can do is activate it but i cant since i dont have the password. How do i delete it.
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Nov 28, 2012
I am having issues with my username. I have sent the password to me but can't figure out the username. I can sign into my blackberry account on the laptop but can't on the phone.
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Jul 14, 2012
I recieved a Blackberry message stating I needed to enter my email password on the account which I have been using. I have followed the instruction by entering setup and clicking Email Accounts. On that screen it allows to me two options Internet Mail Account & Enterprise Account. However when I try and click the Internet Mail account nothing happens, it does not let me use this option. I have tried the Enterprise Account and it says "Status: initialzing service" but nothing is happening. (been like this for 30mins)
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Sep 7, 2011
I had set up my personal emails on the "Internet Mail Account". When I tried later on to add another personal email, it gives me a message that I have to put my user name and password, however I did not put any.
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Dec 10, 2011
after i changed teh carrier provider, my internet emails (yahoo,...etc.) are not accessible & setup email returns the message :internet service account deactivated..Is this something from the service provider or from blackberry; any actions to be done from my side?
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May 31, 2011
I am trying to get into the setup for my Hotmail Account and when I select the option for Internet Mail Account to get into the "settings" it does not move forward. But if I select Enterprise Account it moves on to the next screen...I have reset the blackberry and it still does not allow me to get into The Internet Mail Account!
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Nov 11, 2011
i'm zuerin. i'm using blackberry curve 3g - 9300 How i want to install back my internet mail account?
I think I have accidentally deleted it Because when i click setup > email accounts > internet mail account (cannot be click)So i guess i need to download the internet mail account software once again?
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Dec 30, 2011
The button for the Internet Mail Account is froze and will not let me create email account. I have the enterprise for work and this is working fine. This started when I changed my yahoo password from my personal PC.
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May 30, 2011
Yesterday received notification of an update to internet mail account feature for managing email addresses.I proceeded with the update, it failed part way through, I'm not sure at what point.I now cannot access access the feature "internet mail account". I have the Bold 9780.
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Apr 18, 2012
My BB Bold 9780 recently went under to software wipe outs and then had the software uploaded due to JVM Error issues and a blackberry 102 error. Since then i have not been able to get the email wizard set up to accept my password so that i can activate my personal email account. i have a data plan so that is not an issue, but everytime i try to log on i get this message "Sorry, unable to conigtue your session. Please log in again." i have tried this numerous time, have sent the registration again then rebooted to no avail
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Jul 13, 2011
I have a new BB Bold 9780 purchased a month back. I have BIS unlimited plan and should be able to setup 10 email accounts I believe.
The problem I have is with the 'Internet Mail Account' option within the Email Accounts in setup. When I click this option, nothing happens. The option doesn't respond to my click.
I know that I have workaround to setup email account through some links in internet and I have already setup my gmail account through the link. However, I would like to have the facility to add a new account through my mobile itself.
I suspect that the problem is due to an incorrect / failed update of 'Email Setup Application'. The version I have is 6.10.0804.1543
Is there any way to get this program updated ? or to get the 'Internet Mail Account' option working in my BB ? I am unable to delete the program through Application Management as the option of Delete is not present.
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May 4, 2012
When I click on internet mail account it takes me back to the set up page what shall I do to set it up?
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Sep 5, 2011
how do you select all or select multiple files, emails, messages, etc to delete.also Syncing with my gmail account using google sync it is not syncing with calander, I have selected correct info in setting but no joy..
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Jan 22, 2011
I have got a new one Bold 9780, the first time BlackBerry for me, when setting up the email I am not able to find the option "Internet mail account" but I have only the option "Enterprise account" possible?
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Jul 10, 2012
I received an e-mail to update one of my e-mail passwords. After going into "setup" , then "e-mail" the screen pops back to the main "setup" screen. When I attempt to exit the screen freezes and then I have to remove battery to reboot.
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Apr 8, 2012
Been trying to set up another email account to recieve incoming mail, although cant remember how I done it. I currently have it set up for Hotmail but want to change it to my Gmail account instead.
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Jun 28, 2011
I am BB Torch 9800 user. My device's internet mail is not working at all. Is there any way to reinstall this software.
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Jan 25, 2012
Text message icon went suddenly missing from home screen after setting up mail account. Screen only has messages icon and clicking that takes to email messages.
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Jul 30, 2011
I swicht between blackberry bold and new model Torch, and can't setup internet email account.I call my provider, they said that I have to setup troghout internet (?) and send me temporary pass (?).
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Dec 19, 2011
I recently switched from bold 9700 to torch 9860. I setup my msn and gmail account on my Blackberry and it worked fine until I activated enterprise email account. Both msn and gmail 's icon dispeared and i don't get emails pushed to my blackberry any more. I already erased both msn and gmail accounts on BB and re-setup, doesn't make a difference. the msn worked fine on my 9700 until i switch.
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Mar 31, 2012
I have so many mails a day and I'd like to read and delete them selectively. News letters from shopping mall sites, business mails from partners, customer's feedback mails and notification mails from SNS ..... After reading some interesting mail, there's mails I don't want to open for today. I mean it's NOT that I stop subscription, just wanna delete for now. But, there's no "Select all" button in Mail List and I cannot select mails to be removed all at a time. So, the Mail app force me to tap each mails that I don't need to touch (one at a time... one at a time) Given that you've got mails too lot a day, the number of times you have to tap would really mass up your day life! To delete all, We should go to trash box and tap 'delete all'but before we move each mail we need select all button. it's deferent delete all and select all. delete all button is enough and useful for now in trash box. I think select all button in Mail Inbox(List) is urgent issue.
Info:
iPad 2 Wi-Fi + 3G, iOS 5.1
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Mar 19, 2012
I have multiple email account in my mail app. None of them have the ability forms to mark all of the mail in folders, specifically Trash, as read.
Info:
iPhone 3GS
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Jun 4, 2011
is how fsst you can delete mail in your inbox when you "select all".Prior to GB you watched as each email deleted, now they all vanish at once, just like deleting the trash.
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Jun 5, 2012
All of a sudden, my Alias mail account name is telling me that the password or account name is incorrect.So I go into SETTINGS as the button appears for it, and I hit it check all the settings and the settings are fine, nothing has changed. I have not had this problem in over 5 years! Is this a symptom of iCloud going full, taking over MobileMe? I cancelled my MM account 3 months back and have not had any problems. Why has this problems suddenly started appearing? I was looking at the mail in the ALIAS account from the alias account. Now I am looking at it through my main account, which is also reacting slowly due to this problem.
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Aug 24, 2010
I am having problems using the internet on my phone. The roller ball on my 8900 curve is working as normal however I can't select anything using it whilst using the internet. It is preventing me from using the internet as I can't login etc to anything. The return button does not work as it should whilst using the internet either!
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Aug 22, 2014
Using an iPhone 5s, I took a photo and sent it to one of my contacts. I have several email accounts and the default one is my gmail account. When I selected the photo and chose to email it, the sending email account in the new email message was my gmail account. However, as soon as I selected the recipient, the sending email account changed to my outlook.com instead of the gmail one. I didn't realize this at the time so when I sent the photo, it sent using my outlook.com account instead of the gmail. I use the outlook.com account more for work related emails, so I don't want personal email messages to go through that account. I've been able to replicate this sending email account switching for this particular recipient both on my iPhone and on my iPad mini.Â
I've run into a similar situation when using Mac Mail on my MacBook - new emails are sent as from my Outlook.com account instead of the default gmail account. However, I've not been able to identify a particular reason for this. In the Mac Mail Preferences, Composing settings, I have selected to send new mail from my gmail account, not the account of the selected mailbox. This seems to be a recent development on both the MacBook and on my iOS devices. Both iOS devices are running version 7.1.2. The MacBook is on OSX 10.9.4.Â
Why would iOS mail change the sending email account based on the recipient, when sending a picture? It doesn't seem to consistently happen when just starting a new mail message from within the mail app. Why would this happen for just some recipients (so far I've just identified one in particular, who is on a comcast.com email account). Why would MacMail on the MacBook send new mail from the outlook.com account when the default is gmail?
Info:
iPhone 5s, iOS 7.1.2
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May 20, 2012
i am having nokia lumia 800 and i have a 3g connection enabled with my service provider but i have only 2gb of it...and at home i do use wifi...so i just wanted to know that when i connect wifi...does my internet switches from 3g to wifi or o i always need to switch off 3g mobile data connection so that it uses wifi...
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Jan 11, 2010
I know you can use the Shift function to highlight text in messages but is there any way to highlight text on internet pages so that you can copy and paste it into messages? I was trying to post a phone number from a website into a message but had no joy.
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Jun 29, 2012
Okay, once again I return here to seek guidance and wisdom. Fellow members here told me about Air Video, a terrific set of programs for iOS and OS X to stream videos from my MacBook Pro to my iPhone 4. Now, my other need (?). I want to run something on my Mac that lets me select Internet radio station streams like TuneIn for ex., but I want to be able to change selections on whatever is on the Mac from the iPhone 4. What I want to do is use the iPhone 4 as a remote for the app on the Mac which I want to connect to either some external speakers or someday to a real external Dac, amp, and speakers.
I have the TuneIn Pro app on my iPhone 4 already and on the Mac via browser have accessed their website. Now someone surely is going to mention Airplay or something to stream from the iPhone4. From the cost of Airplay capable hardware, I just can't afford it yet. Maybe if I could find Bluetooth speaker or device?
One other thing to throw in for thought. I have not only iTunes on my MacBook Pro, but also Fidelia and Amarra, and thinking about Decibel or Audirvana. In other words somewhat hi-def music output quality available on the Mac. So....I do have a remote app for Fidelia and think there's one for either Decibel or Audirvana, so that brings me back to Internet radio on the MacBook Pro. If I can find a way to use the iPhone 4 to select an app on the Mac for Internet radio, I can play those plus hi-def music via one of those programs. If nothing else, can you recommend inexpensive Bluetooth speakers to play radio from the iPhone4? I was hoping to buy some AudioEngine powered speakers for the Mac, hence the desire to run all sound/music through that device but using the iPhone4 as control device.
Info:
iPhone 4
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Jan 11, 2010
I know you can use the Shift function to highlight text in messages but is there any way to highlight text on internet pages so that you can copy and paste it into messages? I was trying to post a phone number from a website into a message but had no joy.
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