BB Storm 9530/9500 :: Can Receive Email / But Cant Send Using Gmail
Apr 19, 2010
I have an issue with my Gmail. I recently updated to 5.0.0.328. I can receive emails just fine. However, I can only send emails to contacts with a saved email address or reply to emails that have come to my inbox. for example, I receive an email from a friend, I can reply just fine. If I type that email in the "To" field, the envelope icon to send the message is grayed out. I resent service books, per another thread, but to no avail.
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Mar 30, 2010
I am using a Storm1. As you know this weekend BIS did an upgrade. At the same time Verizon dropped Yahoo as their e-mail server.I went into BIS and made the incoming and outgoing changes. It took and I resent a service book.I haven't been able to receive e-mail since. I can send e-mail but not receive.I've done a wipe and everything else I can think of. Any ideas?
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Feb 1, 2010
Beginning yesterday, I suddenly cannot send email through hotmail. I can receive them just fine.I tried a hard reboot, re-registering my email, re-registering on the wireless network, and took the phone to Verizon and even they couldn't figure it out.
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Apr 25, 2010
Ok this is my situation. I have a blackberry curve from tmobile. My sister got a new phone so she gave me her blackberry storm 9350. I went to a cell phone shop around my area and they unlocked the storm so i can use it with my tmobile sim card. I put on the sim card and i thought everything was working perfect but then i found out that i have multiple problem.
The good: I can make calls, i can use the internet.
The bad: when i place a call my sister number appears in the other person phone (not my tmobile number), i cant call my voicemail, cant setup my email, cant receive calls and more problems i still havent discovered lol.
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Feb 26, 2010
I have a Storm 9530 running 5.0.0.419 and when I go to my Gmail account through the browser and click on the emails they come up as text only. I can't see a way to get the images within the emails to pop up like when I'm on my home PC. I tried changing the browser to IE but still the same result.
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Jun 24, 2010
Ok guys...another gmail issue.i got my replacement bb storm in the mail...activated everything w success...restored using DM and it restored all my email accounts...said since i switched devices..i had to revalidate them all.ive got every one BUT gmail to validate..it keeps saying wrong name or pass...and i am 100% positive that they are being input correctly...casing is correct as well...i created another gmail account and it worked fine...i need my primary gmail account on this device!I am 1000% sure the email address and password are correct.
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Feb 1, 2010
I recently recieved a replacement Storm from Verizon. My Storm is not accepting the password for my Gmail account, but I know that I am entering it correctly. I called Verizon and after an hour long conversation they couldn't figure out my problem, so I hope I will have better luck with y'all.When I go to Setup-Email Settings
My listed email accounts include my Gmail account, but the text is red and it says "Invalid Account. Please Validate" So I click on it, type my password, and it says "Your xxxx@gmail.com password is invalid. Please try again"If I go to the mobile site or go to gmail on my PC I enter the same password and it works flawlessly. It was working fine on my old Storm. I'm not having any other issues with email or data. I am getting my comcast email that I had no issues setting up. I have tried deleting the gmail account and re-adding it. What could be the issue?On a related note, when I first click "Setup" and then "Email Settings" it wants me to log in to the BIS. It has never prompted me to do that until I got this phone.
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Aug 23, 2010
Unlocked my verizon bb storm yesterday. It is now an AT&T carrier bb. It made/received calls all day.
Updated the phone via USB cable to the latest software.
Didn't notice anything was wrong today at first. Set my email up today, and it works great along with the txt messaging.
However I cannot make or receive calls. It keeps saying "Congestion". I have called AT&T and they say there is no congestion in my area and told me they can't help me because this phone isn't for at&t and blah blah blah.
I don't know what to do now. Any ideas of things I can try?
I do know that I had to make room for the update and barely had room if this means anything.....
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Jun 12, 2010
Is this a regular problem? My friend has a storm 1 and he cannot send texts. Will upgrading the OS fix this problem?
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Jul 20, 2010
OkI have the first version of the storm and there is a delay when the phone is upright then i turn it to the side to reply or send a text sometimes it wont do anything. I heard there is some update to fix this??? how do I go about fixing it?
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Jan 4, 2010
I own an unlocked BB Storm (9530) and have been unable to send and receive MMS messages. Its now on AT&Ts Network and I talked to them about it they made it out to be that I needed a data plan. So they signed me up and I thought all was fixed. But I soon realized that was not the case. I cant even select to compose MMS text. I now have unlimited messaging and am on their BB data plan.
I have looked up on a lot of forums on what could be the problem and have d/l the service books and registered the HRTs and did a battery pull without any luck. I have noticed that I do not the MMS service books (MMS Client and MMS Transport). I was curious as to why I don't have them and if I could get them. Also during my last update (V5.0.0.328 Platform 4.2.0.128) I noticed I lost my browser icon. Was that supposed to happen or did I mess something up?
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Jan 4, 2010
I own an unlocked BB Storm (9530) and have been unable to send and receive MMS messages. Its now on AT&Ts Network and I talked to them about it they made it out to be that I needed a data plan. So they signed me up and I thought all was fixed. But I soon realized that was not the case. I cant even select to compose MMS text. I now have unlimited messaging and am on their BB data plan.
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Apr 19, 2010
Upgraded os last night and somehow i managed to delete all my email addy, i was able to get my yahoo gmail etc back but cannot figure out how to get @vzw.blackberry.net back. I tried resending service books, restoring from 2 previous backups nothing... Anyone have any idea on how i can get it back? i use it for several things.
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Jul 22, 2010
So I randomly got this email two days ago:
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Jun 23, 2010
Well I've been having problems with my phone like most people, anyway I rebooted my phone to find a new email icon up instead of the old one. If you would like to see what I mean, add me on BBM, and I will show you a pic. My pin is 305E195B.
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Mar 17, 2010
I have the icon sayin that i have an unopened email but when i looked there was nothing that i had not read yet.. i did a battery pull (my first instinct) and then clicked marked all open in the options menu and it is still there there is no red * next to the icon just the envelope with the number 1. i also checked my vmail and deleted all vmails and it is still there please help!
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Mar 3, 2010
In the last day or so have I experienced a problem where by I get a new email notification icon, but no new email in my inbox. At first I suspected it was the Android theme I have running, but when I went to use a different them I was getting the same result everytime.
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Feb 4, 2010
I had a question about the 9500. Im currently using the 9530 from verizon and was thinking about selling it and getting a 9500 cuz i have t-mobile and im tired of the EDGE/edge problem.....I was just curious if any of you happen to know if the 9500 has the EDGE/edge problem that the 9530 has with T-Mobile.
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Mar 4, 2010
Anyone know why my email folder icon has dissappeared? The SMS/MMS and other MEssages one is still there, but for some reason the one specifically for my emails has vanished. Sent myself a "test" email from work to my personal email account and i can receive as it went into my "generic" messages folder.
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Mar 10, 2010
When I receive an email, the senders name is not appearing.All I get when I receive an email is the little envelope icon, the time and the subject.I have not changed any settings (as far as I am aware) - but until today, all the information used to be displayed. Little envelope icon, Senders Name, Time, and below all that the subject.Can anyone help please on getting the senders name to display.
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Mar 14, 2010
Recently my e-mail accounts were hacked into through my blackberry. I've had a very simple, easy to figure out password until now. Because of these recent events, I made my e-mail password FAR more secure but I was wondering if there is a way to make my e-mail more secure on my blackberry other than changing my password?
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Feb 8, 2010
well i activated my storm about a week ago, switching over from my old curve (and quite an amazing switch). but i've noticed that i no longer recieve any emails pushed to my phone from any 3 of my accounts. i activated it over the phone through vzw's 1800 number, is there something more i need to do? honestly i didnt pay much attention to the automated voice, so am i missing something here?
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Mar 10, 2010
I have a Blackberry Storm 9530 running v5.0.0.328.Email icon has dissapeared, but message counter rises into the hundreds or thousands, and getting several "uncaught exception" notifications when something doesn't open, which is frequent.Have tried battery pulls, cache emptying and resending service books. Nothing.Would wipe, but can't seem to back up Blackberry (desktop Manager gives me "Failed to connect to device" or "error backing up databases").
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May 19, 2010
I can no longer send/recieve emails on my blackberry storm, however, i can make phone calls, send texts and talk to contacts on my bbm.I cannot connect to the email settings page and I am registered with the wireless network.Any suggestions would be helpful.
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May 26, 2010
My company is a little behind the times and I do not even know the correct terms to search for an answer to my questions within these forums.We are running Microsoft Exchange 2003 and we just set everyone up with a company domain email address (Exchange address?).I would like to be able to connect a smartphone to the server so I can sync my email, calendar, and contacts.I have a Storm 9530 on Verizon, but other employees have other phones. One uses an iPhone, the other is looking at a Droid.Is there a quick and easy way to access Exchange on our phones? Do we have to have a third party app?My wife, who is in no way tech-savvy, was able to easily sync with her work email, calendar, and contacts on her personal iPhone after a simple walk-through phone call with her IT department (They have since somehow disabled this function for non company issued phones. I think just to **** her off.)I would like to be able to send emails from my phone and have them show up on my server. Syncing the calendar and contacts would be an added bonus.Can anyone help me or point me in the right direction? Oh, and by the way, I AM the IT department.
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Feb 6, 2010
How can I delete the last owners email address from the phone? it is a yahoo account.
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May 13, 2010
This never used to happen, but just started in maybe the past couple of weeks:-when I use gmail to send an email, the sent email it now appears on my device as a sent message(with a check mark).I like this because everynow and then I send myself an email as a reminder of something, except that those dont go through as "unread" to the device, just as "sent".Is there a way to turn off automatic retrieving of "sent mail", and turn on retrieving messages I send to myself as unread received mail?
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Aug 21, 2010
I've been searching for a couple hours now. Nothing exactly helping my problem I'm using at&t. Just got browser, etc. Trying to set up my bb email/set my yahoo email on my bb. I read the bb email basics writeup, said you have to do it on your bb browser to set it up first. Went to the at&t page, then it said to do the options-adv options-host routing table-register now. Did this several times, nothing happens, still can't get on the at&t email page.
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Jul 16, 2010
I bought an unlocked Storm 9550 series last week and it was working fine until yesterday. It will not let me make or receive calls but yet I can still text.When I do try and call it says "congestion".
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Sep 12, 2010
I wish there was an easy way for me to portray the amount of disdain I have for my Storm at this time, however, that won't do me any good!I'm just looking to get some insight to my problem and whether or not it can be resolved! It would be really unfortunate if I had to replace my lump of a phone as I am a college student that just moved away from home and am in the middle of my two-year contract.My phone is still in operating order minus the faulty touchscreen, it still receives messages, emails, and even phone calls. All the side buttons work, in short, the screen is just dead.I did not drop it nor spill any liquids on it and I've performed a plethora of battery pulls. I'm at a loss!Let me describe the events that occurred before (seemingly) death of my touchscreen. I was at a friends house preparing for a 9/11 5k race when I noticed my battery was running low so I left it in a safe place to quietly run out of steam because I had no need to carry a phone during a race. At this point it was still fully functional. After the race, I check my phone to see if it was out of power yet which it was. I get home later that night and charge it only to rudely surprised by an inoperable screen. I cleaned the screen and did a few battery pulls afterwards in hopes it was only a minor problem to no avail.
A little hardware information that may be of use:
Verizon Carrier
OS .328
I was also in a moderate car crash the day prior so perhaps that may have caused some problems? Externally, my phone is in mint condition. I suppose this just hasn't been my week!
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