BB Storm 9530/9500 :: Cannot Call Voice-mail / Cant Setup Email / Cant Receive Calls
Apr 25, 2010
Ok this is my situation. I have a blackberry curve from tmobile. My sister got a new phone so she gave me her blackberry storm 9350. I went to a cell phone shop around my area and they unlocked the storm so i can use it with my tmobile sim card. I put on the sim card and i thought everything was working perfect but then i found out that i have multiple problem.
The good: I can make calls, i can use the internet.
The bad: when i place a call my sister number appears in the other person phone (not my tmobile number), i cant call my voicemail, cant setup my email, cant receive calls and more problems i still havent discovered lol.
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Mar 30, 2010
I am using a Storm1. As you know this weekend BIS did an upgrade. At the same time Verizon dropped Yahoo as their e-mail server.I went into BIS and made the incoming and outgoing changes. It took and I resent a service book.I haven't been able to receive e-mail since. I can send e-mail but not receive.I've done a wipe and everything else I can think of. Any ideas?
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Jan 18, 2010
i have a unlocked blackberry storm for tmobile i can send and recieve texts and the internet works fine, however when i try to call it says no channel/circuit avaliable. i went to india for a few weeks and calling worked just fine there is there any way to fix this problem?
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Aug 23, 2010
Unlocked my verizon bb storm yesterday. It is now an AT&T carrier bb. It made/received calls all day.
Updated the phone via USB cable to the latest software.
Didn't notice anything was wrong today at first. Set my email up today, and it works great along with the txt messaging.
However I cannot make or receive calls. It keeps saying "Congestion". I have called AT&T and they say there is no congestion in my area and told me they can't help me because this phone isn't for at&t and blah blah blah.
I don't know what to do now. Any ideas of things I can try?
I do know that I had to make room for the update and barely had room if this means anything.....
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Apr 19, 2010
I have an issue with my Gmail. I recently updated to 5.0.0.328. I can receive emails just fine. However, I can only send emails to contacts with a saved email address or reply to emails that have come to my inbox. for example, I receive an email from a friend, I can reply just fine. If I type that email in the "To" field, the envelope icon to send the message is grayed out. I resent service books, per another thread, but to no avail.
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Apr 3, 2012
Every time I receive a voicemail I have to setup voice-mail in order to listen to it.
Info:
iPhone 3GS
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Mar 10, 2010
I am having trouble trying to use the Voice Dialing feature on my phone.It used to work fine, but now any time I try to access the Voice Dialing, it goes to to the Voice Dialing screen, and it starts Initializing/syncing, but it just backs out back to the main screen.I've tried using convenience keys and the touch screen to access Voice Dialing.Nothing works.
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Mar 11, 2010
I'm looking to remove voice dialing from my storm but can't find a device software download that works. When I tried to get it from verizon's site it would not let me download the mr3 update to my computer.
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Jan 23, 2010
For the past 4 or 5 days I am waking up to find my 4 E-Mail accounts wiped off my Storm. I add them again and by the nex day they are all gone again. I went to a Verzon Service center and they were at a loss as what to do. They suggested I go home and call a Verizon tech to walk me through a hard reset. I insisted on calling from the store which clearly irrritated the employees there. When I spoke to the tech at the 800 number she was incredulous that they wouldn't help me at the store. She asked to speak to the supervisor there. They had a short conversation and he hung up and said I need to do a hard reset but the store policy is not to do that.
So, I went home and calle dtech support again and did the hard reset and reset my 4 email accounts. This was last night. This morning 2 of my accounts were deleted from the phone and the other two, while there were non-functional. The E-Mail setup function was gone from my phone. I had to do a restore to get it back and reset my accounts again. I'm guessing my only recourse is to go back to a verizon store again and insist on yet another replacement? I'm really beginning to hate Verizon.
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Jun 6, 2010
Up until recently, I had an e-mail folder that contained only e-mail messages and had my username as the name of the folder. All of a sudden, it disappeared and my messages folder appeared in its place. Now all messages (including e-mail) show up. Before I had moved he messages folder to a different place because I didn't like it on the home screen and wanted to separate my messages and keep them in their respected folders instead of one conglomerated folder. What happened to my e-mail folder?? I looked in every section and folder to see if I accidentally moved somehow but its gone! Has this happened to anyone else? Was there some recent OS update with this new change?
If not, how do I get my e-mail folder back?
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Mar 5, 2010
I have a 4 day old BlackBerry Storm 9530 and so far I love it. But I have an issue with the voice dialing and am wondering if anyone else has had this issue or if there is a fix.
When I activate voice commands everything works from the bluetooth, but about 50% of the time when I use voice commands to call someone, I will get to the point where the phone and I confirm the selection(name) to call and it will say(and show on the BlackBerry screen) for example: "Susan Home Calling..." And the blackberry will stay on that screen, not connecting to anyone if I press any key it will bring me right back to the "home" screen on the BB, no making any calls.
Also, I am noticing some dust specs under the top left corner of my touchscreen, I know its underneath the screen because I can tell, and I am very OCD about wiping off my screen and keeping my phone immaculately clean..
I am somewhat saddened by the fact that such a well known and highly respected device doesn't in fact have an 'airtight' screen, and lets dust underneath, especially after only four days, in a clean house and never even in a pocket..
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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May 8, 2010
I can't even answer calls. I do a battery pull every 24 hours. I'm completely upgraded to the current os. What can I do to fix this? I've always treated my BB good but I"m ready to throw it against a wall. Whats the point of having a phone if I can't answer the darn thing?
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Jan 10, 2010
How do you clear the call log from the phone application. When I go to the messages folder and open call log, and do a delete prior it clears them there. But when I hit the green key to use the phone and then the middle icon for call log, they are still listed there. I know I highlight one and scroll forever but I have like 6 months or more worth! And where is it set how long to keep call log?
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Jan 29, 2010
I wake up this morning and my call log is empty. Anyone else get this or have any clues? Nothing else is gone, just them.
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Mar 22, 2010
What is/are the reason(s) that we cannot receive emails or surf web during a call?
I would call myself on the technical side, but am just not sure of how one smartphone can do it and one cant. Not bashing RIM or my storm..and not looking to transfer over to the iphone - just interested in knowing why and if there is, or will be some BB that can offer this.
eg.. what hardware makes this achieve-able? can RIM at all add this to future BB's.
I feel it doesnt have to do anything between CDMA and GSM, I could be wrong, Im sure there are a few members on here that can help clarify.
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Feb 21, 2010
This started happening in the last couple of days. my phone makes calls one after the other. I have no idea what happened. My phone has always been flawless. It even makes calls while I am talking on the phone.
I called Verizon and they have a reconditioned phone waiting at a local store. I hate to give up my phone for someone elses problem phone.
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Jul 13, 2010
Ive had the storm since it came out never any issue until a couple of weeks ago .
long story short i would make a call with 100% battery talk for 2-3 minutes the led on the phone would go red, phone would try to restart but would not until i did a battery pull .
once restart was complete my battery would be drained to the point that radio would get shut off.
I am currently using one of my old phones until i can find a solution for this problem any help would be great I miss my storm.
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Jan 26, 2010
Red Hard key Won't power off, won't end a call and on the BB logo hard key no menu will open. It's like they click but actuate nothing? keys 2 and 4 of the bottom row if I've lost anyone.How can I 'fix' these keys. Worked great this am. did several battery pulls.Phone is in an OEM holster 24/7
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Feb 3, 2010
When i miss a call on my phone , i get a little phone emblem with a x next to it, but i also get an envelope symbol as well. why is this? how can i change it to just show the phone with an x?
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Mar 8, 2010
As of this morning, my Storm2 has been unable to receive e-mail. I am able to send with no problem. I am running Blackberry Professional Software connected with our exchange server. No other user is having an issue. I have pulled the battery for a reset, but still no luck.
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Jul 24, 2012
I have a unlocked blackberry 9530 from verizon wireless USA, I live in Argentina, in here the frequency is 850 MHz, in theory supports either ,when I put a sim from any three operators models, sign making and falls in resources, and I can not make or receive calls.
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Apr 19, 2010
Upgraded os last night and somehow i managed to delete all my email addy, i was able to get my yahoo gmail etc back but cannot figure out how to get @vzw.blackberry.net back. I tried resending service books, restoring from 2 previous backups nothing... Anyone have any idea on how i can get it back? i use it for several things.
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Jul 22, 2010
So I randomly got this email two days ago:
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Jun 23, 2010
Well I've been having problems with my phone like most people, anyway I rebooted my phone to find a new email icon up instead of the old one. If you would like to see what I mean, add me on BBM, and I will show you a pic. My pin is 305E195B.
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Mar 17, 2010
I have the icon sayin that i have an unopened email but when i looked there was nothing that i had not read yet.. i did a battery pull (my first instinct) and then clicked marked all open in the options menu and it is still there there is no red * next to the icon just the envelope with the number 1. i also checked my vmail and deleted all vmails and it is still there please help!
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Mar 3, 2010
In the last day or so have I experienced a problem where by I get a new email notification icon, but no new email in my inbox. At first I suspected it was the Android theme I have running, but when I went to use a different them I was getting the same result everytime.
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Feb 4, 2010
I had a question about the 9500. Im currently using the 9530 from verizon and was thinking about selling it and getting a 9500 cuz i have t-mobile and im tired of the EDGE/edge problem.....I was just curious if any of you happen to know if the 9500 has the EDGE/edge problem that the 9530 has with T-Mobile.
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Mar 4, 2010
Anyone know why my email folder icon has dissappeared? The SMS/MMS and other MEssages one is still there, but for some reason the one specifically for my emails has vanished. Sent myself a "test" email from work to my personal email account and i can receive as it went into my "generic" messages folder.
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Mar 10, 2010
When I receive an email, the senders name is not appearing.All I get when I receive an email is the little envelope icon, the time and the subject.I have not changed any settings (as far as I am aware) - but until today, all the information used to be displayed. Little envelope icon, Senders Name, Time, and below all that the subject.Can anyone help please on getting the senders name to display.
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Mar 14, 2010
Recently my e-mail accounts were hacked into through my blackberry. I've had a very simple, easy to figure out password until now. Because of these recent events, I made my e-mail password FAR more secure but I was wondering if there is a way to make my e-mail more secure on my blackberry other than changing my password?
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